User Guide
31.01.03 Document feeder pick error
Description
The document feeder cannot pick up paper.
Recommended action
1. Open the document feeder top cover.
2. Remove all paper found.
3. Remove the remaining pages from the document feeder input tray.
4. Close the document feeder top cover.
5. Place the jammed page on top of any remaining pages, and reinsert them into the document
feeder.
6. Align the paper guides with both edges on the paper.
7. Touch the Start button to continue.
Check the paper guides, check and clean the rollers and separation pad, and test the registration
sensor.
If the error persists, replace pickup roller assembly, separation pad, or document feeder.
31.01.47 Document feeder not detected
Description
The document feeder was not detected, and might not be ADF connected. The flatbed glass is still
available for scanning.
Recommended action
Turn the product off and then on.
31.03.22 Scanner calibration failure
Description
The scanner calibration failed. This could affect scanning picture quality.
Recommended action
Remove any paper in document feeder. Turn the product off and then on.
31.WX.10 Scanner failure To continue turn off then on
Description
The product has detected a scanner ADF fan error.
266 Chapter 2 Solve problems ENWW










