User Guide

Recommended action
1. Turn the product off and then on.
2. If the error persists, check the following:
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The error might be caused by a network connectivity problem, such as a bad interface cable,
a bad USB port, or an invalid network configuration setting.
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The error might be caused by the print job, such as an invalid print driver, a problem with the
software application, or a problem with the file you are printing.
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Upgrading the product firmware might help resolve the error.
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Elevate this problem to your Global Business unit for further assistance with troubleshooting
this error.
50.WX.YZ Fuser error To continue turn off then on
Description
The product experienced a fuser error.
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W = fuser error code
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X = fuser mode
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0: Photo paper 1, 2, 3, Designated paper 2, 3, or NA, typed or AutoSense
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1: AutoSense (Normal special case distinguished from typed Normal)
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2: Normal, typed (not AutoSense)
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3: Light paper 1, 2, or 3, typed or AutoSense
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4: Heavy paper 1, typed or AutoSense
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5: Heavy paper 2, typed or AutoSense
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6: Heavy paper 3, typed or AutoSense
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7: Glossy paper 1, typed or AutoSense
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8: Glossy paper 2, typed or AutoSense
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9: Glossy paper 3, typed or AutoSense
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A: Glossy film, typed or AutoSense
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B: Transparency, typed or AutoSense
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C: Label
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D: Envelope1, Envelope2, or Envelope3
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E: Rough (designated paper 1), typed or AutoSense
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F: Reserved for future fuser mode
ENWW
Tools for troubleshooting
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