User Guide

◦
Y = previous printer sleep state
◦
Z = next printer sleep state
●
0: Printing
●
1: Standby level 1 (no temperature control)
●
2: Standby level 2 (high temperature control)
●
3: Standby level 3 (middle temperature control)
●
4: Standby level 4 (low temperature control)
●
5: Middle sleep
●
6: Deep sleep
●
F: Off
Recommended action
W = A: High fuser temperature 2
1. Remove and then reseat the fuser. Make sure there is no residual paper in the fuser. Make sure the
product is not located in front of a vent or window where cool air may interfere with the ability of
the fuser to heat up.
2. Check the product power source. Make sure the power source meets product requirements. Make
sure this is the only device using the circuit.
3. Check the connector (J50) between the fuser and the product. If it is damaged, replace the fuser.
4. If this product was previously serviced, check the connectors (J115 and J139) on the DC controller
PCA.
5. If the error persists, replace the fuser.
W = B: High fuser temperature 3
1. Remove and then reseat the fuser. Remove any residual paper in the product.
2. Check the paper type setting using the product menus and in the print driver. Making sure that
they match and are correct for the type of paper being used.
3. If this product was previously serviced, check the connectors J115 and J139) on the DC controller
PCA.
4. If the error persists, replace the fuser.
W = 1, Low fuser error temperature error
1. Remove and then reseat the fuser.
2. Check the paper type setting using the product menus and in the product driver. Make sure that
they match and are correct for the type of paper being used.
280 Chapter 2 Solve problems ENWW