User Guide

Recommended action
51.00.10
1. Turn the product off and then on.
2. Check the flat flexible cable (FFC) connections to the laser scanners.
3. Check connectors J111 and J110 at the DC controller, and check connectors J503 and J501 at
the laser scanners.
4. Replace the laser scanner.
51.00.19
1. Turn the product off and then on.
2. Check the connectors on the laser scanner.
3. Replace the laser scanner.
51.00.20
1. Check the connector (J503) on the laser/scanner driver PCA and the connector (J111) on the DC
controller PCA.
2. If the error persists, replace the cyan/black laser scanner.
51.00.21
1. Check the connector (J503) on the laser/scanner driver PCA and the connector (J111) on the DC
controller PCA.
2. If the error persists, replace the cyan/black laser scanner.
51.00.22
1. Check the connector (J501) on the laser/scanner driver PCA and the connector (J110) on the DC
controller PCA.
2. If the error persists, replace the magenta/yellow laser scanner.
50.00.23
1. Check the connector (J501) on the laser/scanner driver PCA and the connector (J110) on the DC
controller PCA.
2. If the error persists, replace the magenta/yellow laser scanner.
52.00.00 Error To continue turn off then on
Description
The laser/scanner experienced a startup error.
◦
XX = 04 or 05: Laser/scanner motor startup error
◦
XX = 05: Laser/scanner rotation error
ENWW
Tools for troubleshooting
283