User Guide

Recommended action
XX = 04
1. Perform the laser scanner component tests in the Troubleshooting menu.
2. Check the connector (J501) on the laser/scanner driver PCA and the connector (J106) on the DC
controller PCA.
3. If the error persists, replace the appropriate laser/scanner.
XX = 05
1. Perform the laser scanner component tests in the Troubleshooting menu.
2. Check the connector (J501-Y/M or J503-C/K) on the laser/scanner driver PCA and the connectors
(J106; J110-Y/M or J111-C/K) on the DC controller PCA.
3. If the error persists, replace the appropriate laser/scanner.
52.00.20 Error To continue turn off then on
Description
A scanner rotation error has occurred.
Recommended action
1. Turn the product off and then on.
2. Perform the laser scanner component tests in the Troubleshooting menu.
3. Depending on the test results, perform one of the following steps:
●
If the cyan or black component tests showed a startup failure, reconnect the connectors of the
cyan/black scanner motor (J56 and J58) and the DC controller PCA (J106).
●
If the yellow or magenta component tests showed a startup failure, reconnect the connectors
of the yellow/magenta scanner motor (J55 and J57) and the DC controller PCA (J106).
4. Replace the cyan and black laser-scanner assembly or the yellow and magenta laser-scanner
assembly.
54.XX.YY Error
Description
A sensor error has occurred.
284 Chapter 2 Solve problems ENWW