User Guide

Recommended action
Replace the hard disk drive.
99.09.65 Disk data error
Description
A disk data corruption error has occurred.
Recommended action
Perform the Clean Disk procedure in the Preboot menu, and then attempt the firmware upgrade
again.
99.09.66 No disk data installed
Description
A disk drive is not installed in the product.
Recommended action
Install a compatible hard disk drive.
99.09.67 Disk is not bootable please download firmware
Description
The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced
with a new service part. A new firmware image needs to be downloaded to the disk.
Recommended action
1. Press any key to continue to the Preboot menu.
2. Press the Help button to see the help text for the error.
3. Select the Administration menu.
NOTE: If there is a password assigned to your network administrator, a prompt to enter the
password displays.
4. Select the Download item.
5. Download a new firmware bundle to the product.
99.XX.YY
Description
A remote firmware upgrade (RFU) install error.
Recommended action
Attempt the firmware upgrade again.
306 Chapter 2 Solve problems ENWW