User Guide

Recommended action
Use the embedded Web server or HP Web Jetadmin to initialize the component.
Cartridge ship mode
Description
Manufacturing use only - should not be seen in field.
Recommended action
Contact HP support for steps to resolve this condition.
Checking paper path
Description
The product is checking for possible paper jams.
Recommended action
No action is necessary.
Chosen personality not available To continue, touch “OK”
Description
A print job requested a product language (personality) that is not available for this product. The job will
not print and will be cleared from memory.
Recommended action
Print the job by using a product driver for a different print language, or add the requested language to
the product (if possible). To see a list of available personalities, print a configuration page.
Clean the rollers
Description
The product has reached the roller cleaning very low count. Clean the ADF rollers to maintain image
quality.
Recommended action
1. Open document feeder top cover.
2. Remove any visible lint or dust from the feed rollers and the separation pad using compressed air
or a clean lint-free cloth moistened with warm water.
3. Close the document feeder top cover.
4. On the product control panel, touch the Reset button.
ENWW
Tools for troubleshooting
313