User Guide

Recommended action
1. Load the tray with the requested paper or adjust the paper guides.
2. If the error persists, use the tray paper present sensor test in the Tray/Bin Manual Sensor Test to
verify that the sensor is correctly functioning.
3. Use the tray paper present sensor test in the Tray/Bin Manual Sensor Test to verify that the sensor
is correctly functioning.
4. Make sure that the sensor flag on the paper presence sensor is not damaged and moves freely.
5. Reconnect the corresponding connector:
●
MP tray: Connector (J85, J90) on the MP tray paper out sensor and the connector (J107) on
the DC controller PCA.
●
Input tray: Connectors (J6) on the tray paper out sensor and the connector (J131) on the DC
controller PCA.
●
1 X 500-sheet paper tray: Connector (J55D) on the paper tray paper out sensor and the
connector (J106) on the paper feeder controller PCA.
Load Tray <X>: [Size] To continue, touch “OK”
Description
This message appears when the indicated tray is selected but is not loaded, and other paper trays are
available for use. It also appears when the tray is configured for a different paper type or size than the
print job requires.
Recommended action
1. Load the correct paper in the tray.
2. If prompted, confirm the size and type of paper loaded.
3. Otherwise, touch the OK button to select another tray.
Load Tray <X>: [Size] To use another tray, touch "Options"
Description
This message appears when the indicated tray is selected but is not loaded, and other paper trays are
available for use. It also appears when the tray is configured for a different paper type or size than the
print job requires.
Recommended action
1. Load the correct paper in the tray.
2. If prompted, confirm the size and type of paper loaded.
3. Otherwise, touch the OK button to select another tray.
324 Chapter 2 Solve problems ENWW