User Guide

Load Tray <X>: [Type], [Size]
Description
This message appears even though there is paper loaded in the tray.
Recommended action
1. Load the tray with the requested paper or adjust the paper guides.
2. If the error persists, use the tray paper present sensor test in the Tray/Bin Manual Sensor Test to
verify that the sensor is correctly functioning.
3. Make sure that the sensor flag on the paper presence sensor is not damaged and moves freely.
4. Reconnect the corresponding connector:
●
MP tray: Connector (J85, J90) on the MP tray paper out sensor and the connector (J107) on
the DC controller PCA.
●
Input tray: Connectors (J6) on the tray paper out sensor and the connector (J131) on the DC
controller PCA.
●
1 X 500-sheet paper feeder tray: Connector (J55D) on the paper feeder tray paper out
sensor and the connector (J106) on the paper feeder controller PCA.
Load Tray <X>: [Type], [Size] To use another tray, touch "Options"
Description
This message appears when the indicated tray is selected but is not loaded, and other paper trays are
available for use. It also appears when the tray is configured for a different paper type or size than the
print job requires.
Recommended action
1. Load the correct paper in the tray.
2. If prompted, confirm the size and type of paper loaded.
3. Otherwise, touch the OK button to select another tray.
Manually feed output stack Then touch "OK" to print second sides
Description
The product has printed the first side of a manual duplex job and is waiting for the user to insert the
output stack to print the second side.
ENWW
Tools for troubleshooting
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