User Guide

5. Check for debris blocking the sensor. The sensor has small lenses on both sides of the opening in
the area shown in the figure below.
NOTE: The sensor lenses are small and you might need to use a flashlight to see them. Gently
clean both lenses of the sensor with compressed air (or use a clean cotton swab).
6. If the error persists, replace the waste toner sensor (part number RM1-5696-000CN).
Restricted from printing in color
Description
This message displays when color printing is disabled for the product or when it is disabled for a
particular user or print job.
Recommended action
To enable color printing for the product, change the Restrict color use setting in the Manage
Supplies menu.
Roller cleaning is recommended
Description
The product has reached the roller cleaning low count. Clean the ADF rollers to maintain image quality.
ENWW
Tools for troubleshooting
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