User Guide

Event log message Description Action
99.09.64 A fatal hard disk failure has occurred. Replace the hard disk drive.
99.09.65 Disk Data corruption error has occurred. Perform the Clean Disk procedure from the
Preboot menu, and then reload the
firmware.
99.09.66 A disk drive is not installed in the product. Install a compatible disk drive assembly.
If the error persists (and a disk drive is
already installed), replace the disk drive
assembly.
99.09.67 The product has a non secure disk (solid state
disk or SSD) installed as the boot disk, and it
has been replaced with a new service part. A
new firmware image needs to be
downloaded to the device.
1. Turn the product power on. When the
message 99.09.67 Not bootable
error displays, press any key to continue
to the Preboot menu.
2. Select the Administrator menu. If there is
a password assigned to the network
administrator, a prompt to enter the
password displays (enter the password).
3. Select the Download menu.
4. Select the Network or USB option.
5. Load the product firmware.
99.09.68 The secondary encrypted disk has been
removed from this device.
Reinstall the secondary encrypted storage
device.
364 Chapter 2 Solve problems ENWW