User Guide

Table 2-44 Causes and solutions for pickup delay jam 1: tray pickup (continued)
Cause Solution
The Tray 1 paper sensor is defective (SR21). Check the Tray 1 paper sensor. If the sensor is defective, replace the right
door assembly.
The arm spring of the MP pickup solenoid is
unhooked.
Check the spring and place it in the correct position.
Poor contact of the MP-pickup-solenoid drive
connector.
Reconnect the connectors of the tray pickup solenoid (J84) and the DC
controller PCA (J107).
The MP-pickup solenoid (SL3) is defective. Execute the tray-pickup-solenoid driving test in the actuator-drive mode. If the
solenoid is defective, replace the right door assembly.
Poor contact of the pickup-motor drive
connector (M13).
Reconnect the connectors of the pickup motor (M13), intermediate (J6) and the
DC controller PCA (J131).
The pickup motor (M13) is defective. Execute the pickup-motor driving test in the actuator-drive mode. If the motor is
defective, replace the pickup motor.
Table 2-45 Causes and solutions for pickup stationary jams
Cause Solution
Multiple feed of paper. Replace any worn or deformed parts (tray separation pad, tray feed roller, MP
tray pickup roller or MP tray separation pad). If replacing the MP tray
separation pad, you must replace the right door assembly.
Check the separation pad and MP tray separation pad to see if they are firmly
seated and coupled with the torque limiter.
Replace the separation pad and feed roller for Tray 2 and Tray 3.
If the MP tray pickup roller if defective, replace the roller. If the MP tray
separation pad is defective, replace the right door assembly.
The secondary transfer roller is not set
correctly.
Place the secondary-transfer-roller unit in the correct position.
The secondary-transfer roller is worn or
deformed.
Replace the secondary-transfer-roller assembly..
Poor contact of the drum 3 drive connector. Reconnect the connectors of the ITB motor (J41) and the DC controller PCA
(J120).
The drum motor 3 is defective. Execute the drum 3 driving test in the actuator-drive mode. If the motor is
defective, replace the ITB motor.
The ITB does not rotate smoothly. Replace the ITB.
Table 2-46 Causes and solutions for pickup delay jam 1; MP tray pickup
Cause Solution
The MP tray pickup roller or MP tray
separation pad is worn or deformed.
If the MP tray pickup roller if defective, replace the roller. If the MP tray
separation pad is defective, replace the right door assembly.
ENWW
Clear jams
387