User Guide

Table 2-46 Causes and solutions for pickup delay jam 1; MP tray pickup (continued)
Cause Solution
Poor contact of the MP tray media-presence-
sensor (SR21) connector.
Reconnect the connectors of the MP tray media-presence sensor (J7),
intermediate (J85) and the DC controller PCA (J107).
The Tray 1 paper sensor is defective (SR21). Check the Tray 1 paper sensor using the sensor monitor mode. If the sensor is
defective, replace the right-door assembly.
The arm spring of the MP tray pickup solenoid
(SL3) is unhooked.
Check the spring and place it in the correct position.
Poor contact of the MP tray-pickup-solenoid
(SL3) drive connector.
Reconnect the connectors of the MP tray pickup solenoid (J84) and the DC
controller PCA (J107).
The MP tray pickup solenoid (SL3) is
defective.
Execute the MP tray-pickup-solenoid driving test in the actuator-drive mode. If
the solenoid is defective, replace the right door assembly.
Poor contact of the pickup-motor (M13) drive
connector.
Reconnect the connectors of the pickup motor (M13), intermediate (J6) and the
DC controller PCA (J131).
The pickup motor (M13) is defective. Execute the pickup-motor (M13) driving test in the actuator-drive mode. If the
motor is defective, replace the pickup motor.
Jams in Tray 3
Table 2-47 Causes and solutions for pickup delay and pickup stationary jams
Cause Solution
The paper-feeder pickup roller is worn or
deformed.
Replace the Tray 3 pickup roller.
The paper-feeder separation roller is worn or
deformed.
Replace the Tray 3 separation roller.
The paper-feeder feed roller 1 is worn or
deformed.
Replace the Tray 3 feed roller.
Poor contact of the Tray 3 feed sensor (SR4)
connector.
Reconnect the connector (J405) on the paper feeder driver PCA, intermediate
connector (J13) and connector (J20) of the Tray 3 feed sensor.
The Tray 3 feed sensor (SR4) is defective. Run the sensor test to verify that the Tray 3 feed sensor is functioning properly.
If it is not, replace the paper-feeder feed assembly.
Poor contact of the paper-feeder pickup
solenoid (SL1) drive connector.
Reconnect the connector (J405) on the paper feeder driver PCA and connector
(J18). Replace the paper feeder assembly.
The paper-feeder pickup solenoid is defective. Run the solenoid drive test in the actuator drive mode to verify that the paper-
feeder pickup solenoid is functioning properly. If it is not, replace the paper
feeder assembly.
Poor contact of paper-feeder pickup motor
(M1) drive connector.
Reconnect the connector (J406) on the paper feeder driver PCA and connector
(J14). Replace the paper feeder assembly.
The paper-feeder pickup motor (M1) is
defective.
Run the pickup motor drive test in the actuator drive mode to verify that the
paper-feeder pickup motor is functioning properly. If it is not, replace the
paper-feeder assembly.
388 Chapter 2 Solve problems ENWW