User Guide

Service mode functions
Service menu
The Service menu is PIN-protected for added security. Only authorized service people have access to
the Service menu. When you select Service from the list of menus, the product prompts you to type an
eight-digit personal identification number (PIN).
NOTE: The product automatically exits the Service menu after about one minute if no items are
selected or changed.
1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance
button.
2. Open the Service menu.
3. On the sign-in screen, select the Service Access Code option from the drop-down list.
4. Enter the following service access code for this product: 05057512.
The following menu items appear in the Service menu:
First level Second level Value Description
Event Log Allows you to print or
view the product event
log.
Clear Event Log Use this item to clear
the product event log.
Cycle Counts Total Engine Cycles
Mono Cycle Count The page count that is
stored in NVRAM and
printed on the
configuration page
represents the number
of pages that the
formatter has formatted
(not including engine-
test prints).
Color Cycle Count The page count that is
stored in NVRAM and
printed on the
configuration page
represents the number
of pages that the
formatter has formatted
(not including engine-
test prints).
Refurbish Cycle Count Use this item to record
the page count when
the product was
refurbished.
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