User Guide

Document feed system ............................................................................................. 65
Document feeder operation (M575dn and 575f models) ............................... 66
Sensors in the document feeder (M575dn and 575f models) .......... 66
Document feeder paper path (M575dn and 575f models) .............. 67
Document feeder simplex operation (M575dn and 575f models) .... 68
Document feeder duplex operation (M575dn and 575f models) ..... 69
Document feeder operation (M575c model) ................................................ 72
Sensors in the document feeder (M575c model) ............................ 72
Document feeder paper path (M575c model) ............................... 74
Document feeder simplex operation (M575c model) ...................... 75
Document feeder e-duplex operation (M575c model) ..................... 76
Frontside and backside background selector (M575c model) .......... 76
Document feeder operation (all models) ...................................................... 77
Deskew operation ..................................................................... 77
Document feeder hinges ............................................................. 78
Stapler .................................................................................................................................. 80
2 Solve problems ............................................................................................................... 81
Solve problems checklist ......................................................................................................... 82
Menu map ............................................................................................................................ 84
Preboot menu options ............................................................................................................. 85
Current settings pages ............................................................................................................ 92
Troubleshooting process .......................................................................................................... 93
Determine the problem source ................................................................................... 93
Troubleshooting flowchart ......................................................................... 93
Power subsystem ..................................................................................................... 94
Power-on checks ...................................................................................... 94
Power-on troubleshooting overview .............................................. 94
Control-panel checks ............................................................................................... 95
Scanning subsystem ................................................................................................ 97
Tools for troubleshooting ......................................................................................................... 98
Individual component diagnostics .............................................................................. 98
LED diagnostics ........................................................................................ 98
Understand lights on the formatter ............................................... 98
Engine diagnostics ................................................................................. 102
Defeating interlocks ................................................................. 102
Disable cartridge check ........................................................... 104
Engine test button .................................................................... 105
Paper path test ....................................................................................... 106
Paper path sensors test ........................................................................... 106
Manual sensor test ................................................................................. 108
ENWW vii