DisplayMaker Legacy X-12+ - User Manual

Diagnostics B-5
Table B-1. Actions and Warnings
Code, Message Cause What to Do
(CA) Carriage
A-CA-1 - Carriage Rotation Sensor Carriage is not locked into printing
position.
Rotate the carriage down into the
locked position.
(IS) Ink Sensing
A-IS-1through A-IS-12 -
Module Out of Ink, Slot # n
Ink reservoir n is out of ink. Replace ink reservoir.
A-IS-13 through A-IS-24 -
Printhead/Module Mismatch, Slot #n
Color/type in printhead and module
n do not match.
Ensure that color & type match in
printhead & module.
A-IS-25 through A-IS-36 -
Missing Module/Printhead, Slot #n
Either module or printhead n is not
detected.
Ensure that module and printhead
are installed.
A-IS-37 - No Print Mode Selected Print mode incomplete or not speci-
fied.
Press Print Mode key on control panel
(page 3-7).
W-IS-1 through W-IS-12 -
Low Ink, Slot #n
Ink reservoir n has about 50 ml of ink
remaining.
Replace the ink reservoir soon.
(MC) Maintenance Clock
W-MC-1 - Preventive Maint. Clock
Alarm
Encoder strip and service station
need cleaning.
Clean encoder strip and service
station.
(MD) Media Drive
A-MD-1 - Media Advance Stalled The media drive motor has stalled. Check supply spool for binding,
motor for failure.
W-MD-1 - Index Sensor Not Detect-
ing Index
Media drive cannot detect index
pulse.
Clean or replace media drive sensor.
W-MD-2 - Media Advance Turn-
around Time Exceed
Media is taking too long to advance. Check supply spool for binding.
W-MD-3 - Media Advance Data
Warning
Media advance needs calibration. Run Media Advance Calibration (ser-
vice menu).
W-MD-4 Media Advance/Drive Too
Slow
Media advance motor is too slow. Determine the cause of the drag on
the media advance servo motor. Lis-
ten for unusual noises coming from
the grit roll shaft which might indi-
cate sticking or binding. Advance the
media with a supply loop in the
media supply to eliminate media sup-
ply spool tension problems.
(MS) Media Sensing
A-MS-1 - Media Too Thick at Load The media you loaded is too thick. Reload with a media less than 0.125
inches thick.
A-MS-2 - Media Thickness Increased The media being printed is too thick. Reload with a media less than 0.125
inches thick.