DisplayMaker Legacy Esprit User Manual Part Number 076064 Rev C 1
Legal notices © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Revision Log The following is a list of major changes and additions that have been made to this manual since it was first released. See the accompanying Release Notes for specific changes to the software and hardware between manual updates. Release Date Description Aug 2000 Manual first released.
Regulatory Statements FCC-A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Telecommunications Network Statement The ColorSpan VideoNet port on this device is not intended to be connected to a public telecommunications network. Connection of this device to a public telecommunications network in a European Community Member State will be in violation of national law implementing Directive 91/263/EEC on the approximation of laws of the Member States concerning telecommunication terminal equipment, including the mutual recognition of their conformity.
About This Manual Read this manual to unpack, set up, and use the ColorSpan DisplayMaker Esprit digital color printers. ◆ Chapter 1 shows you how to unpack and assemble the printer, and introduces you to its main features. ◆ Chapter 2 shows you how to use the control panel. ◆ Chapter 3 shows you how to install ink and media. ◆ Chapter 4 shows you how to calibrate the printer. ◆ Appendix A shows you how to troubleshoot common printing problems.
Conventions This manual uses the following informational conventions: Note A special technique or information that may help you perform a task or understand a process. Hinweis Ein Hinweis beschreibt eine spezielle technik zur Lösung einer Aufgabe oder enthällt Informationen, die Ihnen eine Prozedur näher erläutert. Caution Alerts you to something that has the potential to cause damage to hardware, software, or data.
viii
TABLE OF CONTENTS Revision Log.............................................................................................. iii Regulatory Statements.............................................................................. iv FCC-A .................................................................................................... iv DOC (Canada)...................................................................................... iv Telecommunications Network Statement................................
x 2 Using the Control Panel 3 Installing Ink and Media Overview ................................................................................................ 2-2 Status Screen ...................................................................................... 2-2 Main Menu ........................................................................................ 2-2 Navigation Keys ................................................................................. 2-3 Printing Status.................
4 Calibrating the Printer A Troubleshooting B Technical Specifications AutoSet Calibration................................................................................ 4-2 AutoBidi Calibration .............................................................................. 4-4 AutoTune Scheduling ............................................................................ 4-5 Quality Check Mode .......................................................................... 4-5 Media Feed Calibration .....
xii Table of Contents
CHAPTER 1 Getting Started This chapter shows you how to get started using your printer.
Operating Requirements Choose a location for the printer before you unpack it. Keep the following requirements in mind: Electrical Environmental 1-2 ◆ See “Connecting Power and VideoNet” on page 1-11 for detailed power requirements. ◆ Use the supplied power cords. Plug them directly into a grounded electrical outlet. Do not lengthen either power cord with an extension cord; the resulting voltage drop could damage the printer.
◆ DO NOT install the printer near humidifiers, refrigerators, water faucets, heaters or similar equipment. ◆ DO NOT install the printer in areas where the temperature changes abruptly, such as near air conditioners or in the path of direct sunlight. ◆ DO NOT expose the printer to flames, dust or solvent chemicals. Refer to Appendix B for detailed specifications.
Safety Warnings WARNING WITH THE POWER SWITCH IN THE OFF POSITION, POWER MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS. To completely cut power from the printer, you must unplug the power cords from the power outlets. WARNUNG WENN DER NETZSCHALTER IN OFF POSITION STEHT, WIRD DEN KOMPONENTEN TROTZDEM STROM ZUGEFÜHRT. Um den Drucker komplett stromfrei zu machen, müssen Sie den Netzstecker ziehen. WARNING The printer is too heavy to be lifted safely by one person.
Installation Checklist Use the following checklist to install the printer. Detailed instructions appear on the following pages in this manual and the documentation that accompanies the server. Step See Page in this Manual ! 1. Select a location for the printer that meets its operating requirements. 1-2 ! 2. Move the printer shipping carton to the operating location. (If necessary, you may assemble the printer in a remote location, then move it to its operating location.) -- ! 3.
Unpacking and Assembly This procedure assumes that the printer is in its final location. See the Site Preparation Guide for moving and unpacking hints. WARNING The printer is too heavy to be lifted safely by one person. At least two persons are required to lift the printer. WARNUNG Der Drucker ist zu schwer für eine Person. Mindestens 2 Personen sind erforderlich um den Drucker anzuheben.
Note If possible, retain all shipping packaging for use if the printer needs to be shipped to another location. Replacement shipping packaging and instructions are also available from ColorSpan Technical Support. 8. Refer to the following list to verify that you received all of the parts and accessories. Notify ColorSpan immediately if you are missing any of the components listed below.
Stand Assembly 1. Locate the stand legs " and #, the crossbar $, and the tool holder ➍. 2. Using the Phillips head screwdriver and eight of the screws provided, assemble the stand. Start by positioning the two stand legs upright, at approximately the width of the crossbar. Align the holes on the crossbar with the holes in the stand legs and the tool holder, and secure them with the screws. Fig. 1-1.
Final Assembly 1. Gently tip the stand on its back. Protect the stand from being scratched by the floor. 2. Position the printer module ➎ and stand for assembly as shown in Fig. 1-2. Fig. 1-2. Assemble the printer module and stand 3. Using the four SILVER Phillips head screws provided, attach the stand to printer module. (See Fig. 1-2.) WARNING The silver screws are required to provide a ground connection to the printer.
7. Locate the printer on a flat, level floor, with all four wheels of the stand resting stationary on the floor. The printer must remain stationary and level for proper ink flow and best print quality. 8. Using three of the screws provided, attach the Big Ink Delivery System tray ➏. (See Fig. 1-3.) There are two sets of mounting screw holes. Use the set of holes closest to the center (farthest from the end) of the printer.
Connecting Power and VideoNet WARNING WITH THE POWER SWITCH IN THE OFF POSITION, POWER MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS. To completely cut power from the printer, you must unplug the power cords from the power outlets. WARNUNG WENN DER NETZSCHALTER IN OFF POSITION STEHT, WIRD DEN KOMPONENTEN TROTZDEM STROM ZUGEFÜHRT. Um den Drucker komplett stromfrei zu machen, müssen Sie den Netzstecker ziehen. Power Connect the power cord ➑ from the printer’s power inlet to a standard wall outlet. Non-U.S.
VideoNet Connect the printer to the print server with the included VideoNet (for ColorSpan print servers) or Ethernet cable (nonColorSpan RIPs) ➐ (see Fig. 1-4). Fig. 1-4. Power and RIP connections Refer to the print server (RIP) documentation for instructions on connecting the printer to the print server.
Power-Up Sequence Turn on the power switch to observe the typical power-up sequence: 1. The control panel backlight illuminates. Move the contrast lever (located to the right of the control panel screen) up and down until the control panel graphics and messages are easily visible. 2. The printer runs a series of self-tests, and reports any errors it finds. 3. The camera searches for the location of the installed media’s home and far edges.
Workflow Overview Here is how a typical print job progresses from the client workstation to the printer. Print Server 1. An artist sends a file to be printed from a client workstation. 2. The print job is received by the print server. Once it reaches the print server, the print job may be reprioritized, combined with other jobs, re-routed, or otherwise manipulated. Refer to the print server online help or manual for instructions. 3. The print server RIPs the job.
Parts Overview 456 7 8 9 10 11 12 13 1 1 2 14 16 15 3 18 3 17 19 22 20 21 Fig. 1-5.
Number Description 1 End cap (two places) 2 Stand - supports the printer. 3 Casters (four places) - enables easy movement of printer, can be locked in place. 4 Encoder strip - allows precise positioning of the print head carriage across the length of the platen. 5 Main carriage drive belt - moves the carriage across the length of the platen. Transport chain (not shown) - supports the ink supply tubes. 1-16 6 Top cover - protects the user from the rapid motion of the print head during printing.
Number Description Parts Overview 15 Tools - head height adjustment gauge and hex wrench, for adjusting the height of the print head carriage. 16 Pinch rollers - grip the media during loading and printing. 17 Big Ink Delivery System tray - holds Big Ink packs. 18 Media advance switch - enables user to manually advance media during loading. 19 VideoNet port - connects printer to print server. 20 Power inlet - connects printer to electrical power.
Special Features Performance Features Ease-Of-Use Features Options 1-18 The printer has several advanced automatic features to help you produce the best printed output with the least effort. ◆ AutoSet™ Calibration - automatically aligns cartridges in the x-y directions and bidirectionally for precise positioning of ink jet dots, also compensates for lost or misfiring jets by correcting or substituting for them without slowing printing speed.
CHAPTER 2 Using the Control Panel This chapter describes the functions of the control panel.
Overview The control panel shows you the printer’s current status, and enables you to interact with the printer when changing media and ink, respond to an error condition, or configure options. Status Screen The status screen displays when you are not accessing the menus. It provides current printer status at a glance. Ready Media Width: 36.0 in. Vacuum Fans: Maximum Ink: Endura•Chrome Dye OK 1x6 4-pass Fig. 2-1 Ready screen Main Menu To display the main menu, press the a (Options) key.
Navigation Keys The following table shows you how to move through the menu system and perform printer control functions. Key Description a OPTIONS - displays the main menu when not printing, and displays the Queue Management menu if pressed during printing. b c d e f h i Overview PREVIOUS/Increment - highlights the previous option, or increments a numeric value. NEXT/Decrement - highlights the next option, or decrements a numeric value.
Printing Status During printing, the following screen appears. They show the progress of any current printing or RIPing. You can press the h (Cancel) key to cancel the currently printing job. Printing 78% Media Width: 36.0 in. Vacuum Fans: Maximum Ink: Endura•Chrome Dye OK 1x6 4-pass Fig. 2-3.
Options When you press the a (Options) key from the printer control panel, you can scroll through each of the options by pressing the up or down arrows. ◆ To select an option, press the e (Menu Select) key. ◆ To go back to the previous level, press either the b, or the h (Cancel) key. Each of the control panel options is described in the following paragraphs. Advance Media Maintenance Options ◆ Press the c key to advance the paper forward. When you press and hold the c key, the paper moves faster.
Calibrate Printer This menu consists of the following options: ◆ AutoSet Calibration - runs the printer’s automatic jet mapping and x-y alignment routine. The printer prints a series of calibration patterns, automatically reads each one, adjusts the print heads’ alignment, and repeats this cycle until the heads are aligned. When AutoSet is complete, press h (Cancel) repeatedly until the control panel displays “Ready to receive.” For further information, see “AutoSet Calibration” on page 4-2.
◆ Customize Settings Reset Reg Data - resets all registration data to their factory default values. This menu consists of two submenus: Settings and Modes. Settings ◆ Takeup Direction - (available if takeup motor is installed) allows you to wind the printed output onto the takeup spool Image Inside or Image Outside. ◆ Space Between Prints - allows you to set the amount of blank space between prints.
◆ 1x/2x Mode - specifies the mode to use (2, 4, 6 or 8 passes) when the printer detects that one or two ink sets are loaded. See “Variable Mode Printing” on page 3-2 for a description of print modes. ◆ Quality Check Mode - when enabled, AutoSet will report when calibration fails. This is designed to work with AutoTune scheduling (see “Media Feed Calibration” on page 46). This can give the operator a chance to print anyway, or cancel printing so the problem can be resolved.
Printer Info Field Service Options This option displays a screen with the following information: ◆ Printer Model - model name of the printer. ◆ Software Version - version number of the software installed on the printer. ◆ Company - company ID, used for OEM versions of the printer. ◆ Humidity - relative humidity as detected by the printer’s humidity sensor. ◆ Total RAM - amount of memory (RAM) installed in the printer. ◆ Takeup Motor Status - present or not present.
2-10 Options
CHAPTER 3 Installing Ink and Media This chapter describes: Installing Ink and Media ◆ Variable Mode Printing (page 3-2) ◆ Installing Big Ink Packs (page 3-6) ◆ Removing and Storing a Big Ink Pack (page 3-10) ◆ Cleaning Ink Jets (page 3-11) ◆ Cleaning the Service Station (page 3-14) ◆ Adjusting the Print Head Height (page 3-16) ◆ Drying Times (page 3-19) ◆ Loading Media (page 3-20) ◆ Cutting and Unloading Media (page 3-23) 3-1
Variable Mode Printing The printer features a variety of print modes, each with a different speed and quality level. The following table summarizes the features of each printing mode.
◆ Jet Replacement - jets on the print head that are misfiring or not firing at all can be replaced with alternate jets. Print quality (apparent resolution and smooth gradients) is improved by increasing the number of passes or the number of different ink colors. Print speed is increased by reducing the number of passes or the number of different colors, and by printing without jet replacement (High Speed mode only).
Fig. 3-2. Big Ink pack positions for Gamut+ “1 x 6” ink sets Fig. 3-3.
Fig. 3-4. Big Ink pack positions for HiRes+ “1 x 8” ink sets Fig. 3-5.
Installing Big Ink Packs You may perform this procedure whenever no printing is in progress. 1. Move the print head carriage to the access position. To remove a Big Ink pack, refer to “Removing and Storing a Big Ink Pack” on page 3-10. a. On the control panel, press the a (Options) key. b. Press the c key to select Access Print Heads. c. Press the e (Menu Select) key. This moves the print head carriage into the access position. 2. Open the top cover of the printer. 3.
Ink Cartridge Handling Tips ◆ Hold the ink cartridge only by the plastic body. ◆ DO NOT touch the ink jet nozzles on the bottom of the cartridge. ◆ DO NOT touch the electrodes on the back of the cartridge. The ink cartridge is fired by an electrical signal. The electrodes that carry this signal are easily contaminated. ◆ DO NOT set the ink cartridge down anywhere before you install it. ◆ DO NOT wipe the ink cartridge with any fiber-cellulose material, such as a paper tissue.
The routing clips allow the tube to lay flat along the track. Do not leave any slack in the hose along the track, but do not place any tension on the tube. Keep the tube in the same position along the entire length of the track. This will enable you to replace any single Big Ink pack, without the ink tubes becoming tangled with one another. Do not allow the tubes to become crimped. 12. Loosely coil the excess ink tubing and neatly place it on top of the Big Ink pack.
17. Load media. For instructions, see “Loading Media” on page 3-20. The first time you install media on a new printer, run a Paper Feed Calibration. For instructions, see “Media Feed Calibration” on page 4-6. 18. Run AutoSet. For instructions, see Chapter 2, Using the Control Panel. Run AutoSet whenever you install or replace a cartridge (for example, after cleaning the cartridge or replacing a Big Ink pack). 19.
Removing and Storing a Big Ink Pack You can store partially-used Big Ink packs. This enables you to switch between different types of ColorMark Big Ink as needed. 1. Close the valve on the ink tube. Caution Failure to close the valve completely will result in leaking ink and possible loss of vacuum in the ink tube. 2. Remove the profiler from the docking station. 3. Remove the ink pack, the tube, and the cartridge as a unit from the printer.
Cleaning Ink Jets In addition to running AutoSet, which compensates for missing and misfiring ink jets, you should clean the jets as described in the following paragraphs to keep them clear of accumulated ink. The effectiveness of the high-resolution printing process used by the printer can be impaired by cartridges that are improperly maintained. Partially clogged nozzles may cause the jets to misfire intermittently, or deflect ink slightly in the wrong direction.
10. Open the valve on the hose near the Big Ink packs. 11. Clean the service station as described in “Cleaning the Service Station” on page 3-14. 12. Close the printer’s top cover. 13. Press the f (Proceed) key to park the heads. 14. Press the h (Cancel) key to return the printer to its ready state. 15. Perform an AutoSet calibration. For instructions, see Chapter 2, Using the Control Panel.
Filling Depleted Cartridges and Resetting Vacuum Occasionally, you may find that the cartridge does not fill from the Big Ink pack supply. The primary cause of this is failure to open the clip on the ink pack tube after installing an ink pack. If a cartridge leaks ink, it may have lost vacuum. To correct these conditions: 1. Have a paper towel ready to catch any leaking ink during this procedure. This procedure may cause ink to drop on the floor. 2. Remove the ink tube from the routing clips on the track.
Cleaning the Service Station The printer’s service station wipers should be cleaned daily, and when switching between dye and pigment inks. This will help to prevent dried ink from clogging the ink jets. Boots Wipers Fig. 3-7. Service station parts Caution To avoid contaminating the ink, keep water away from the boots and boot holders during this procedure. 1. Once each day, press the a (Options) key to display the main menu. 2. Press the c key repeatedly to highlight Access Service Station. 3.
7. Reinstall the service station. The service station fits inside a rectangular cut-out in the printer. Press the f (Proceed) key to park the print head carriage.
Adjusting the Print Head Height To accommodate media with a wide range of thicknesses, you can adjust the height of the print heads with the included head height gauge and 5 mm hex wrench. The tools are stored in a holder, which is located on the right stand leg under the control panel. To adjust the print head height, you turn the adjustment screws on the right and left sides of the carriage until the gauge fits under the carriage.
2. Use the hex wrench to turn one of the head height adjustment screws counterclockwise until the end of the gauge will not fit under the carriage as shown in Fig. 3-8. The access holes to the head height adjustment screws are marked with white circles on top of the carriage. Left (Cartridge Position 1) Right (Cartridge Position 12) Fig. 3-8. Head height measurement points 3.
4. Remove the gauge and repeat steps 2 and 3 at the other side of the carriage. 5. Verify the heights at both sides of the carriage and adjust if necessary. 6. Remove the gauge and return it and the wrench to their holder on the printer stand.
Drying Times The amount of drying time required for a print depends on its ink coverage, the number of print passes used, and the relative humidity where the printer is being operated. To illustrate these relationships, the following table shows the results of a test in which a 300% coverage test pattern was printed.
Loading Media Wear cotton gloves during this procedure, or handle the media only by its very outside edges. This will prevent skin oils from being deposited on the media, which could render output quality unacceptable. Note For best results, use genuine ColorSpan media. Far side Home side Fig. 3-10. Installing media roll and collets onto the spool 1.
Note The printer automatically locates the right and left edges of the media, so it is not necessary to align the media edges to a reference mark on the platen. 6. With your left hand, press the Media Advance button to advance media a few inches (several centimeters). The Media Advance button is located to the left of the installed supply spool, on the rear of the printer next to the Big Ink pack tray and electronics enclosure. 7.
5. Adjust the head height if necessary. 6. Press b and c buttons to move the media under the rollers. 7. Close the cover on the printer. 8. Press the f (Proceed) key to AutoLoad the cut media sheet. Recalibration When changing media types, you should perform a color calibration (if supported by your printer or RIP). This compensates for the differences between medias that affect color accuracy. For further information, see “Color Calibration” on page 4-16.
Cutting and Unloading Media 1. Use the control panel or press the MEDIA ADVANCE button to advance the printed portion of the media past the cutter anvil (on the front edge of the platen). 2. From the front of the printer, cut the media with a knife or scissors. If you use a knife, you can insert it into the channel at the front of the platen to ensure a straight cut. 3. Remove the print from the printer.
3-24 Cutting and Unloading Media
CHAPTER 4 Calibrating the Printer This chapter explains how to calibrate the printer for the best possible output: Calibrating the Printer ◆ AutoSet Calibration (page 4-2) ◆ AutoBidi Calibration (page 4-4) ◆ AutoTune Scheduling (page 4-5) ◆ Media Feed Calibration (page 4-6) ◆ Jet Status Lines (page 4-7) ◆ Manual Bidirectional Registration (page 4-9) ◆ Manual Head Registration (page 4-11) ◆ Manual Jet Mapping (page 4-14) ◆ Color Calibration (page 4-16) 4-1
AutoSet Calibration AutoSetTM is an advanced printer calibration feature that uses an onboard camera and sophisticated software to detect and compensate for variations in ink jet printing. It can be initiated by the user or run automatically at specified intervals. AutoSet is designed to be a “one-button” calibration, the only calibration you need to run in most cases for superior quality output.
5. Press f (Proceed). The AutoSet calibration begins. First, AutoSet tests the jets on each cartridge for electrical failure. ◆ If any jets with electrical failures are found, the printer displays a list of the failed jets. Then press e (Menu Select) to run AutoSet. ◆ If too many cartridges are found with an electrical failure, an accurate AutoSet calibration cannot be performed.
AutoBidi Calibration Runs just the bidirectional calibration, and not the entire AutoSet calibration, when the head speed and print mode are changed. When you change the print mode that includes a head speed change, a message is displayed on the control panel asking if you wish to run AutoBidi. To run AutoBidi: 1. Press f (Proceed). The AutoBidi procedure runs. If you choose not to run AutoBidi: 1. Press h (Cancel). The printer returns to the Modes menu.
AutoTune Scheduling AutoTune is available only when the optional takeup system is installed. When you use the AutoTune scheduler to run AutoSet, AutoSet always performs its three calibrations without prompting the user or canceling due to too many bad jets. You can use the Quality Check Mode feature to handle AutoSet errors, with or without user intervention. To run AutoSet at specified intervals (AutoTune): 1. On the control panel, press the a (Options) key to enter the menu system. 2.
Media Feed Calibration This calibration allows you to calibrate the accuracy of the Media Feed process. You may want to do this when printed output must be precise, as when tiling output. This calibration is not included in the AutoSet process. To perform this procedure you need a one-meter metric ruler. 1. Press the a (Options) key on the control panel to display the menus. 2. Press the c key repeatedly to highlight the Calibrate Printer option. 3.
Jet Status Lines Jet Status Lines provides a quick assessment of which jets are not firing properly. This test prints a pattern of lines, each segment of which corresponds a single jet. If there are any missing segments in the lines, then a cleaning is recommended. If, however, the lines appear solid and consistent, then cleaning is most likely not required at this time. 1. Press a (Options) on the control panel to display the menus. 2. Press the c key to highlight the Calibrate Printer option. 3.
Expert Calibration Options AutoSet is designed to be a “one button” calibration. Manually performing the component calibrations of AutoSet is time-consuming and error-prone. They should only be performed as directed by ColorSpan Technical Support. If you decide to manually calibrate the printer, first clean the print heads as described in “Cleaning Ink Jets” on page 3-11.
Manual Bidirectional Registration Bidirectional registration is a method to align each of the cartridges so that dot placement is accurate in both directions along the X axis (along the direction of print head travel). The bidirectional registration pattern consists of a series of vertical lines. Half the pixels in this pattern are printed in one direction, half of them in the other direction. When the pixels are accurately aligned, the pattern is clear.
In the example below, the best aligned pattern is +2. +6 +4 +2 0 -2 Fig. 4-1. BiDi Registration pattern 13. Press the b or c control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed. For example, if pattern +2 is the closest aligned, press the b key to change the display to: BIDI REG HEAD1 3 14. Press f (Proceed). The control panel message increments the head number by one. 15. Repeat steps 12 through 14 for each of the twelve heads.
Manual Head Registration The printer creates images by firing dots of ink onto a sheet of media. Precise positioning of each dot is essential for optimal print quality. This is possible only if you register all ink cartridge heads in the print head assembly to each other in both the X (along the length of the platen) and Y (along the length of the media) directions. This is a two-part process: ◆ Print a registration pattern. ◆ Enter the X and Y registration data for each head. 1.
Use a printer’s loupe to select the pattern, since the lines in the patterns may be difficult to discern otherwise. +0 +1 +2 Fig. 4-1. Sample head calibration patterns. In this example, pattern “+1” is aligned the closest, so “+1” would be entered. 10. Press the b or c control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed.
14. Press the b or c control panel keys repeatedly until the number next to the pattern that is closest to aligned perfectly is displayed. 15. Press f (Proceed). The control panel message increments the HEAD number by one. 16. Repeat steps 13 through 15 for each of the Y patterns. When you have entered registration values for all of the patterns, the control panel displays this message: Registration successful. 17. Press f (Proceed) to return to the Head Registration menu. 18.
Manual Jet Mapping Each of the ink cartridges used by the printer includes a print head with over two hundred and forty ink jet nozzles (jets). If any one of these jets is clogged or has a bad electrical connection, print quality may be affected. A certain number of non-firing jets is within the performance specifications of most printers that use this technology. Note For best results, before performing this procedure, clean the print heads as described in “Cleaning Ink Jets” on page 3-11.
◆ Report individual bad jets - enables you to select a head number, then enter the number of one or more bad (missing) jets. ◆ Clear individual bad jets - enables you to remove a jet, specified by head and jet number, from the list of bad jets. ◆ View current bad jets - enables you to list all of the bad jets, by number, for each head. ◆ Clear all bad jets - enables you to delete all previouslyreported bad jets from the lists for all heads. 9. Examine the jet test pattern for missing jets.
Color Calibration 4-16 In addition to the printer engine calibrations described in this chapter, color calibration is necessary to ensure accurate color matching and color consistency from print to print. Color calibration is a feature of the print server or RIP connected to the printer. Refer to the documentation that accompanies the print server for further information.
APPENDIX A Troubleshooting This appendix explains how to prevent and diagnose printing problems and provides information about getting help from ColorSpan. For other software-specific troubleshooting procedures, refer to your application software documentation or the other ColorSpan documentation listed on page vi of this manual. If your printer is connected to a non-ColorSpan RIP or print server, refer to the accompanying third-party documentation.
Troubleshooting Checklist Before you troubleshoot your printer, make sure that it is properly installed as described in Chapter 1. Follow the steps in this checklist to isolate and resolve printing problems. 1. Does the printer’s power come ON? YES: Go to question 2. NO: The following could be the problem: ◆ The power cable may not be plugged into an electrical outlet. ◆ If the printer is plugged into a surge protector, the surge protector may not be connected to power, or it may be switched off. 2.
4. Can you send (print or download) a document from a client computer to the server? YES: Go to question 5. NO: The following could be the problem: ◆ The connection from the client to the local area network may not be configured correctly. See your system administrator for assistance. ◆ The cable between your computer or network and the print server may not be securely connected at both ends. Refer to the print server manual for more information. ◆ Your computer may not be working properly.
6. Is the carriage hitting the media? A-4 ◆ Be sure the media is installed straight. ◆ Extend the media to the front of the platen before starting to print. ◆ If small portions of media are lifting off the platen, make sure the vacuum fans are set to “high”. If the problem persists, raise the head height. ◆ When running plastic media, the vacuum may need to be reduced.
Diagnostics Diagnostics The printer includes a series of self-diagnostic tests designed to help ColorSpan Technical Support solve printer hardware problems. If one of the tests encounters an error, and error message appears, which includes: ◆ Error code - always write down this code for future reference by ColorSpan Technical Support. ◆ Brief description of the error ◆ A series of buttons that allow you to respond to the error.
APPENDIX B Technical Specifications This chapter lists the printer’s specifications and information about ordering supplies.
Specifications B-2 General Dimensions (Assembled) 52-inch model: Height: 50.5 inches (128 cm) Depth: 33 inches (84 cm) Length: 102 inches (259 cm) 62-inch model: Height: 50.5 inches (128 cm) Depth: 33 inches (84 cm) Length: 112 inches (310 cm) Weight (Assembled) 52-inch model: 245 pounds (111 kg) 62-inch model: 265 pounds (120 kg) Electrical Power 100-120 VAC, 50-60 Hz (maximum), 4.0 A (printer), 13.
Performance Mode Color Set Passes Speed Resolution (ft2/hr) High Speed 1 x 4 (CMYK) 2*, 4, 6, 8 — 600 dpi 2x4 2* 4 6 8 150 104 70 52 600 dpi 3 x 4** 3*, 3, 6 — 600 dpi 1 x 6 (CMYKOG, 2*, 4, 6, 8 CMYKRB, CMYKOB) — 600 dpi 2 x 6** — 600 dpi 1 x 8 (CMYKOGRB) 2* 4 6 8 75 52 35 26 600 dpi 1 x 6 (C2M2YK) 2* 4 6 8 75 52 35 26 1200 dpi (apparent) 2 x 6** 2*, 4, 6, 8 — 1200 dpi (apparent) HiRes+ 1 x 8 (C2M2YKOG, C2M2YKRB, C2M2YKOB) 2* 4 6 8 75 52 35 26 1200 dpi (apparent) Film
Supported Ink and Media Humidity Compensation Slows printing in high-humidity environments (within specifications) to improve drying. Heated Drying Available as an option for purchase from ColorSpan. Motorized Takeup Available as an option for purchase from ColorSpan. Maximum Print Width 51.5 inches (131 cm) Cut-Sheet Media Printer can accommodate cut-sheet paper or rigid media up to 1/8 inch (3 mm) thick. Any media to be printed must have an inkjet coating.
Eight-Color Printing Film Quality Multidensity Set: Cyan, Magenta, Yellow, Black, Medium Cyan, Medium Magenta, Light Cyan, Light Magenta HiRes+ Multidensity Set: Cyan, Magenta, Yellow, Black, Medium Cyan, Medium Magenta plus choice of two of four additional colors: Red, Blue, Orange, or Green.
Index Index-1
! 3x Mode 2-7 4 Color Mode 2-8 A Access Print Heads 2-5 Access Service Station 2-5 AutoJet Calibration 4-2 AutoSet Calibration 1-18, 2-6, 4-2 Quality Check Mode 2-8, 4-5 AutoSet Summary 2-7 AutoTune Scheduling 2-6, 4-5, 4-6 Quality Check Mode 4-5 B Bidirectional Calibration 4-9 Bidirectional Registration 2-6, 4-2 Big Ink Packs installing 3-6 removing 3-10 C Calibrating the printer 4-1 Calibration 2-6, 4-1 AutoJet 4-2 AutoSet 1-18, 2-6, 4-2 AutoTune 2-6 Bidirectional Registration 2-6, 4-2, 4-9 color 4-16
D I Diagnostics A-4 Display Humidity 2-9 Dryer 2-7, 3-23 Dryer Fan 2-7 Drying Fans 2-9 Ink cartridge cleaning 3-11 handling tips 3-7 installing 3-7 Ink dryer 3-23 Inks installing 3-6 Installation Checklist 1-5 E Electrical requirements 1-2 Embedded software version 2-9 Environmental requirements 1-2 Ethernet 2-9 Ethernet ID 2-9 Expert Calibration Options 4-8 F J Jet replacement 3-3 L FCC statement iv Field service menu 2-9 Link 2-9 Load Media Sheet 2-5 Loading inks 3-6 Loading media 3-20 G M Gut
N S Network link 2-9 Safety warnings 1-4, 1-6, 1-9, 1-11 Service Station 2-7 Service station accessing 2-5 cleaning 3-14 Side Gutters 2-7 Software Version 2-9 Space Between Prints 2-7 Specifications B-1 Straight-through media path 1-18, 2-5, B-4 Supplies and accessories B-6 O Operating environment 1-2 Ordering supplies B-6 P Paper Feed Calibration 4-6 Parts list 1-7 Parts overview 1-15 Prime 2-5 Print heads accessing 2-5 cleaning 3-11 Print modes 3-2 Profiler installing 3-6 Q Quality Check Mode 2-8, 4
W Warnings 1-4, 1-6, 1-9, 1-11 Workflow overview 1-14 X X-Y Calibration 4-2 Index-5
Index-6
