Reference Guide Color Monitor Series 5500, 7500, 7550, 9500 Document Part Number: 326689-002 May 2003
© 2003 Hewlett-Packard Development Company, L.P. HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of Hewlett-Packard Company in the U.S. and other countries. Compaq, the Compaq logo, and iPAQ are trademarks of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. Intel, Pentium, Intel Inside, and Celeron are trademarks of Intel Corporation in the U.S.
Contents 1 Introduction Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 2 Safety and Maintenance Guidelines Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power Requirements . . . . . . . . . . . . . . . . . . . . . . . . . Important Safety Information . . . . . . . . . . . . . . . . . . Maintenance Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . Removing the Monitor Base . . . . . . . . . . . . . . . . . . .
A Troubleshooting Solving Common Problems . . . . . . . . . . . . . . . . . . . . . . . A–1 Using the Worldwide Web. . . . . . . . . . . . . . . . . . . . . . . . A–4 Preparing to Call Technical Support . . . . . . . . . . . . . . . . A–4 B Technical Specifications 5500/15” Series Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 7500/17” Series Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 7550/17” Flat CRT Monitor. . . . . . . . . . . . . . . . . . . . . . . 9500/19” Series Monitor .
1 Introduction Your microprocessor-based, digitally controlled color monitor is a high-performance and easy-to-use product. It employs the latest on-screen menu technology. Kit Contents The monitor kit contains: ■ CRT monitor ■ Monitor Base (preinstalled on select models) ■ AC power cord (select models) ■ Documentation kit Reference Guide www.hp.
2 Safety and Maintenance Guidelines Safety Guidelines Power Requirements Refer to the “Power Cord Set Requirements” section in “Agency Regulatory Notices,” for information on the correct power cord set for this device. Important Safety Information Å WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable the power cord grounding feature. This equipment is designed to be connected to a grounded (earthed) power outlet that is easily accessible to the operator.
Safety and Maintenance Guidelines Ä CAUTION: For the protection of your monitor, as well as your computer, connect all power cords for your computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this ability.
Safety and Maintenance Guidelines Ä ■ Install your monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord. ■ Turn your monitor off when not in use. You can substantially increase the life of your monitor by using a screen saver program and turning off the monitor when not in use. ■ Unplug your monitor from the wall outlet before cleaning.
■ Do not place the monitor face down. Damage could result to the front panel controls or the monitor screen. Removing the Monitor Base In the event that you need to disassemble the base from the monitor, follow these instructions: 1. If you must remove the base attachment, release the catch and slide the base toward the back of your monitor. 2. Lift the base up and away from your monitor. 2–4 www.hp.
3 Installation Monitor Base Installation On some monitors, the base must be attached prior to monitor installation. If you need to attach the base, follow these steps: 1. Align the hooks on the base with the sockets on the bottom of the monitor and attach the base. Reference Guide www.hp.
Installation 2. Push the base toward the front of the monitor until it stops. Monitor Installation Before installing your monitor, place it in a convenient, well-ventilated location near your computer. 1. Turn off the power to your computer and other peripheral devices. 2. Connect the video cable (blue connector) 1 from the back of the monitor to the blue 15-pin connector on the back of the computer. Tighten the cable screws to secure the cable to the connector.
Installation 4. Power on your computer and monitor. your monitor fails to function properly, refer to ✎ If“Troubleshooting.” 5. If necessary, adjust the front panel monitor controls according to your personal preference. See “Front Panel Controls” for detailed information. Your monitor installation is now complete. Reference Guide www.hp.
4 Operation Information Files The CD-ROM included with this monitor contains two data files that must be installed onto your computer: an .INF file and an .ICM file. The .INF file designates software and defines monitor resources used by Microsoft Windows to ensure monitor compatibility with the graphics adapter in your computer. The .ICM file provides color matching consistency between your monitor screen and your printer.
Operation Front Panel Controls Front Panel Controls Item Icon Name Select Launches on-screen displays, selects functions and adjustments, and exits menus and On-Screen Display. Left Adjustment Moves backward through menu options or decreases adjustment levels. Right Adjustment Moves forward through menu options or increases adjustment levels. Power/LED Controls power to the monitor. The LED on the power button indicates the state of the monitor. 1 2 3 4 4–2 Function www.hp.
Operation On-Screen Display The On-Screen Display (OSD) adjusts the screen image based on your viewing preferences. To access the OSD, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2. Press the Select button to display the On-Screen Display menu. A screen similar to this one appears. For a description of the icons that appear on the screen, see “On-Screen Display Functions” later in this chapter. all OSD features are available on all models.
Operation 4. Press the Select button on the monitor choose the function. 5. The adjustment window displays. Press the Right-Adjustment or Left-Adjustment buttons to increase (Right) or decrease (Left) the level of adjustment. 6. Press Select to save the new adjustment. 7. To exit the On-Screen Display, select the Exit icon and press the Select button once.
Operation On-Screen Display Icons and Functions (Continued) Icon Function Description Horizontal Size Right-Adjustment increases the horizontal size and Left-Adjustment decreases the horizontal size. Vertical Position Right-Adjustment moves the image up and Left-Adjustment moves the image down. Vertical Size Right-Adjustment increases the vertical size and Left-Adjustment decreases the vertical size.
Operation On-Screen Display Icons and Functions (Continued) Icon Function Description Parallelogram This control corrects the tilted vertical edges of the image on both sides of the screen that are in the same direction. Tilt (Rotation) Right-Adjustment tilts the sides of the image to the right and Left-Adjustment tilts the sides of the image to the left. Moire Right-Adjustment increases the Moire correction and Left-Adjustment decreases the Moire correction.
Operation On-Screen Display Icons and Functions (Continued) Icon Function Description Color Temp Right-Adjustment selects the color temperature to the right and Left-Adjustment selects the color temperature to the left. Reset This control resets the monitor to factory default values. Exit This control exits the OSD menu. Reference Guide www.hp.
Operation Monitor Messages No Signal Message If a No Signal message displays on your monitor, check to be sure your video cable is properly connected and ensure that your computer is powered on. 4–8 www.hp.
Operation Out of Frequency Range Message If an Out of Frequency Range message displays on your monitor, your video resolution and/or refresh rate are set higher than the levels your monitor supports. To change the video resolution or refresh rate on your monitor, follow these steps: 1. Restart your computer. 2. Enter Safe Mode on your computer. Refer to your computer’s operating system Help for instructions on entering Safe Mode. 3.
Operation Using the Energy Saver Mode Your monitor is designed to meet strict Environmental Protection Agency (EPA) Energy Star requirements for reduced power consumption. Using a combination of hardware and software functions, this energy-saving feature allows your computer to control your monitor’s power consumption and reduce your monitor’s power state when not in use.
Power Management Status for 9500/19” Series Monitors State LED Color Power Consumption On Green < 130 watts Normal Operation Sleep Amber < 5 watts Monitor screen is blank. High voltage is off. Heater voltage is off. There is a brief warm-up period before returning to full power mode. Description monitor’s energy saver feature works only when your ✎ Your monitor is connected to a computer that also has energy saver features.
A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Screen is blank. Possible Cause Solution Power cord is disconnected. Connect the power cord. Power switch is off. Turn on power. Video cable is improperly connected. Connect video cable properly. Screen blanking utility is active. Depress any key on the keyboard or move the mouse. Image appears blurred, indistinct, or too dark.
Troubleshooting Problem Image is too large or too small. Image is not centered. A–2 Possible Cause Solution Monitor may have been moved or inadvertently bumped. Press the SELECT button to access the On-Screen Display. Select Degauss to activate. Hewlett-Packard suggests you not degauss more than once within a 30-minute period of time. Horizontal width may need adjustment. Press the SELECT button to access the On-Screen Display. Select H. Size to adjust as needed.
Troubleshooting Problem Possible Cause Solution “No Signal” is displayed on screen. Monitor video cable is disconnected. Connect the 15-pin monitor video cable to the computer. Be sure that the computer power is on. “Out of Frequency” is displayed on screen. Video resolution and/or refresh rate are set higher than what your monitor supports. Restart your computer and enter Safe Mode. Change your settings to a supported setting (see “Technical Specifications”).
Using the Worldwide Web Before contacting customer services, refer to the support Web site at: http://www.hp.com/go/support. Preparing to Call Technical Support If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical support.
B Technical Specifications 5500/15” Series Monitor Screen Size 15” (38 cm) visual diagonal Viewable screen size 13.8” (35 cm) Dot Pitch 0.
Technical Specifications (Continued) Power Consumption 80 W (Max.) Dimension (W x H x D) Unpacked w/attached base 14.4 x 15.7 x 16.5 inches (maximum) 365 x 400 x 418 mm (maximum) Weight 29 lb Max. 13 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft./3048 meters TCO’99 Some models meet TCO’99 MPRII Some models meet MPRII Plug and Play Yes B–2 www.hp.
Technical Specifications 7500/17” Series Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Dot Pitch 0.
Technical Specifications Weight 38 lb Max. 17 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft./3048 meters TCO’99 Some models meet TCO’99 MPRII Some models meet MPRII Plug and Play Yes B–4 www.hp.
Technical Specifications 7550/17” Flat CRT Monitor Screen Size 17” (43 cm) visual diagonal Viewable screen size 16” (40.6 cm) Anti-Glare Coating Dot Pitch 0.25 to 0.
Technical Specifications Weight 42 lb Max. 19 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft./3048 meters TCO’99 Some models meet TCO’99 MPRII Some models meet MPRII Plug and Play Yes B–6 www.hp.
Technical Specifications 9500/19” Series Monitor Screen Size 19” (48 cm) visual diagonal Viewable screen size 18” (46 cm) Anti-Glare Coating Dot Pitch 0.26 mm (Diagonal) 0.
Dimension (W x H x D) Unpacked w/attached base 17.9 x 18.5 x 18.7 inches (maximum) 455 x 470 x 475 mm (maximum) Weight 44 lb Max. 20 kg Max. Operating Temperature 50o F to 95o F 10o C to 35o C Storage Temperature -22o F to 140o F -30o C to 60o C Humidity 20% to 80% (non-condensing) Altitude Up to 10,000 ft./3048 meters TCO’99 Some models meet TCO’99 MPRII Some models meet MPRII Plug and Play Yes B–8 www.hp.
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Agency Regulatory Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain compliance with FCC Rules and Regulations. Declaration of Conformity for Products Marked with FCC Logo, United States Only This device complies with Part 15 of the FCC Rules.
Agency Regulatory Notices Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Avis Canadien Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. European Notice Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Agency Regulatory Notices Korean Notice EPA Energy Star Compliance Monitors that are marked with the Energy Star Logo meet the requirements of the EPA Energy Star program. As an Energy Star Partner, Hewlett Packard Company has determined that this product meets the Energy Star guidelines for energy efficiency. Specific details on using the Energy Saving features can be found in the energy saver or power management section of the computer manual.
Agency Regulatory Notices or 18AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m). If you have questions about the type of power cord to use, contact your HP authorized service provider. A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from the product.
D TCO‘99 Requirements You have just purchased a TCO'99 approved and labelled product. Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products.
TCO‘99 Requirements There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Since all methods of electricity generation have a negative effect on the environment (for example, acidic and climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left running continuously and thereby consumes a lot of energy.
TCO‘99 Requirements Labelled products must meet strict environmental demands, for example, in respect of the reduction of electric and magnetic fields, physical and visual ergonomics and good usability. Below you will find a brief summary of the environmental requirements met by this product. The complete environmental criteria document may be ordered from: TCO Development SE-114 94 Stockholm, Sweden Fax: +46 8 782 92 07 Email (Internet): development@tco.
TCO‘99 Requirements The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must not contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the printed circuit boards since no substitutes are available. is defined as substances which accumulate ✎Bioaccumulative within living organisms. Cadmium Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer displays.
✎Mercury is a heavy metal that is Bioaccumulative. CFCs (Freons) The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet light with e.g. increased risks of skin cancer (malignant melanoma) as a consequence.
