Troubleshooting

ﺔﻟﺎﺳر ﺔﺣﻮﻟ ﻢﻜﺤﺘﻟاﻒﺻﻮﻟاءاﺮﺟﻹا ﻰﺻﻮﻤﻟا ﻪﺑ
1151-Serial Port A Address Conflict
Detected) ﻢﺗ فﺎﺸﺘآا ضرﺎﻌﺗ ﻲﻓ ناﻮﻨﻋ A صﺎﺨﻟا
ﺬﻔﻨﻤﻟﺎﺑ ﻲﻠﺴﻠﺴﺘﻟا(
ﻦﻴﻴﻌﺗ ﺬﻓﺎﻨﻤﻟا ﺔﻴﻠﺴﻠﺴﺘﻟا ﺔﻴﻠﺧاﺪﻟا ﺔﻴﺟرﺎﺨﻟاو ﻰﻟإ COM1.١.جﺮﺧأ ﺔﻳأ تﺎﻗﺎﻄﺑ ﻊﻴﺳﻮﺗ ﺬﻓﺎﻨﻤﻠﻟ ﺔﻴﻠﺴﻠﺴﺘﻟا.
٢.ﺢﺴﻣا CMOS) .ﺮﻈﻧا ﻖﺤﻠﻤﻟا ،ب
ﺔﻳﺎﻤﺤﻟا ﺔﻤﻠﻜﺑ روﺮﻣ ةدﺎﻋإو
ﻦﻴﻴﻌﺗ CMOS ﻲﻓ ﺔﺤﻔ ٥٧(.
٣.ﺪﻋأ ﻦﻳﻮﻜﺗ دراﻮﻣ تﺎﻗﺎﻄﺒﻟا و/وأ ﻞّﻐﺷ Computer Setup وأ
تاودﻷا ةﺪﻋﺎﺴﻤﻟا ﺔﺻﺎﺨﻟا ـﺑ Windows.
1152-Serial Port B Address Conflict
Detected) ﻢﺗ فﺎﺸﺘآا ضرﺎﻌﺗ ﻲﻓ ناﻮﻨﻌﻟا B صﺎﺨﻟا
ﺬﻔﻨﻤﻟﺎﺑ ﻲﻠﺴﻠﺴﺘﻟا(
ﻦﻴﻴﻌﺗ ﺬﻓﺎﻨﻤﻟا ﺔﻴﻠﺴﻠﺴﺘﻟا ﺔﻴﻠﺧاﺪﻟا ﺔﻴﺟرﺎﺨﻟاو ﻰﻟإ COM2.١.جﺮﺧأ ﺔﻳأ تﺎﻗﺎﻄﺑ ﻊﻴﺳﻮﺗ ﺬﻓﺎﻨﻤﻠﻟ ﺔﻴﻠﺴﻠﺴﺘﻟا.
٢.ﺢﺴﻣا CMOS) .ﺮﻈﻧا ﻖﺤﻠﻤﻟا ،ب
ﺔﻳﺎﻤﺤﻟا ﺔﻤﻠﻜﺑ روﺮﻣ ةدﺎﻋإو
ﻦﻴﻴﻌﺗ CMOS ﻲﻓ ﺔﺤﻔ ٥٧(.
٣.ﺪﻋأ ﻦﻳﻮﻜﺗ دراﻮﻣ تﺎﻗﺎﻄﺒﻟا و/وأ ﻞّﻐﺷ Computer Setup وأ
تاودﻷا ةﺪﻋﺎﺴﻤﻟا ﺔﺻﺎﺨﻟا ـﺑ Windows.
1155-Serial Port Address Conflict
Detected) ﻢﺗ فﺎﺸﺘآا ضرﺎﻌﺗ ﻲﻓ ناﻮﻨﻋ ﺬﻔﻨﻤﻟا
ﻲﻠﺴﻠﺴﺘﻟا(
ﻦﻴﻴﻌﺗ ﺬﻓﺎﻨﻤﻟا ﺔﻴﻠﺴﻠﺴﺘﻟا ﺔﻴﻠﺧاﺪﻟا ﺔﻴﺟرﺎﺨﻟاو ﻰﻟإ ﺐﻠﻃ
ةرﺎﺷإ ﺔﻌﻃﺎﻘﻤﻟا IRQ ﺎﻬﺴﻔﻧ.
١.جﺮﺧأ ﺔﻳأ تﺎﻗﺎﻄﺑ ﻊﻴﺳﻮﺗ ﺬﻓﺎﻨﻤﻠﻟ ﺔﻴﻠﺴﻠﺴﺘﻟا.
٢.ﺢﺴﻣا CMOS) .ﺮﻈﻧا ﻖﺤﻠﻤﻟا ،ب
ﺔﻳﺎﻤﺤﻟا ﺔﻤﻠﻜﺑ روﺮﻣ ةدﺎﻋإو
ﻦﻴﻴﻌﺗ CMOS ﻲﻓ ﺔﺤﻔ ٥٧(.
٣.ﺪﻋأ ﻦﻳﻮﻜﺗ دراﻮﻣ تﺎﻗﺎﻄﺒﻟا و/وأ ﻞّﻐﺷ Computer Setup وأ
تاودﻷا ةﺪﻋﺎﺴﻤﻟا ﺔﺻﺎﺨﻟا ـﺑ Windows.
1720-SMART Hard Drive Detects
Imminent Failure) ﻒﺸﺘآا كﺮﺤﻣ صﺮﻘﻟا ﺖﺑﺎﺜﻟا
SMART ﻞﺸﻓ ﻰﻠﻋ ﻚﺷو ثوﺪﺤﻟا(
كﺮﺤﻣ صﺮﻘﻟا ﺖﺑﺎﺜﻟا ﻰﻠﻋ ﻚﺷو ﻞّﻄﻌﺘﻟا) .ﺮﻓﻮﺘﻳ ﻲﻓ
ﺾﻌﺑ تﺎآﺮﺤ صاﺮﻗﻷا ﺔﺘﺑﺎﺜﻟا ﺞﻣﺎﻧﺮﺑ ﻲﺤﻴﺤﺼﺗ ﻲﻨﺒ
ﺢّﺤﺼﻳ ﻞﺋﺎﺳر مﻼﻋﻹا ﺄﻄﺨﻟﺎ ﺮﻴﻏ ﺔﺤﻴﺤﺼﻟا(.
١.دﺪ ﺎﻣ اذإ نﺎآ كﺮﺤﻣ صﺮﻘﻟا ﺖﺑﺎﺜﻟا رﺪﺼﻳ ﺔﻟﺎﺳر مﻼﻋﻹا ﺄﻄﺨﻟﺎﺑ
ﺔﺤﻴﺤﺼﻟا .ﻢﻗ لﻮﺻﻮﻟﺎﺑ ﻰﻟإ Computer Setup ﻞّﻐﺷو
رﺎﺒﺘﺧﻻا Drive Protection System) مﺎﻈﻧ ﺔﻳﺎﻤﺣ كﺮﺤﻣ
صاﺮﻗﻷا (ﻦﻤﺿ Storage) ﻦﻳﺰﺨﺗ( <DPS Self-test
)رﺎﺒﺘﺧﻻا ﻲﺗاﺬﻟا(.
٢.ﻖّﺒﻃ ًﺎ ًﺎ ًﺎﻴﻨﺒﻣ تﺎآﺮﺤﻤﻟ صاﺮﻗﻷا ،ﺔﺘﺑﺎﺜﻟا اذإ ﻦﻜﻣأ.
)ﺮﻓﻮﺘﻣ ﻲﻓ ﻊﻗﻮﻤﻟا
http://www.hp.com/support.(
٣.ﻢﻗ ءاﺮﺟﺈﺑ ﺦﺴﻧ ﻲﻃﺎﻴﺘﺣا تﺎﻳﻮﺘﺤﻤﻠﻟ لاﺪﺒﺘﺳاو كﺮﺤ صﺮﻘﻟا
ﺖﺑﺎﺜﻟا.
1796-SATA Cabling Error) ﺄﻄﺧ ﻲﻓ ﻞﻴﺻﻮﺗ
ﻞﺒآ SATA(
ﻞﻴﺻﻮﺗ زﺎﻬﺟ SATA ﺪﺣاو وأ ﺮﺜآأ ﺔﻘﻳﺮﻄﺑ ﺮﻴ
ﺔﺤﻴﺤﺻ .لﻮﺼﺤﻠﻟو ﻰﻠﻋ ءادﻷا ،ﻞﺜﻣﻷا ﺐﺠﻳ ماﺪﺨﺘﺳا
ﻲﻠﺻﻮﻣ SATA 0 و SATA 1 ﻞﺒﻗ SATA 4 و
SATA 5.
ﺪآﺄﺘﻟا ﻦﻣ ماﺪﺨﺘﺳا تﻼﺻﻮﻣ SATA ﻲﻓ ﺐﻴﺗﺮﺗ يﺪﻋﺎﺼ .ﺔﺒﺴﻨﻟﺎﺒﻓ ﻰﻟإ
زﺎﻬﺟ ،ﺪﺣاو مﺪﺨﺘﺳا SATA 0 .ﺔﺒﺴﻨﻟﺎﺑو ﻰﻟإ ،ﻦﻳزﺎﻬﺟ مﺪﺨﺘﺳا SATA
0 و SATA 1 .ﺎﻣأ ﺔﺒﺴﻨﻟﺎﺑ ﻰﻟإ ﺔﺛﻼﺛ ،ةﺰﻬﺟأ مﺪﺨﺘﺳﺎﻓ SATA 0 و
SATA 1، و SATA 4.
1797-SATA Drivelock is not supported in
RAID mode) . ﻢﺘ دﺎﻤﺘﻋا SATA Drivelock
ﻲﻓ ﻊﺿو RAID(
ﻢﺘﻳ ﻦﻴﻜﻤﺗ Drivelock ﻰﻠﻋ زﺎﻬﺟ SATA ﺪﺣاو وأ
،ﺮﺜآأ ﻻو ﻦﻜﻤﻳ لﻮﺻﻮﻟا ﺎﻤﻬﻴﻟإ ءﺎﻨﺛأ ﻦﻳﻮﻜﺗ مﺎﻈﻨﻟا ﻲﻓ
ﻊﺿﻮﻟا RAID.
ﻢﻗ ﺎﻣإ ﺔﻟازﺈﺑ زﺎﻬﺟ Drivelocked SATA وأ ﻞﻴﻄﻌﺗ ةﺰﻴﻣ
Drivelock .ﻞﻴﻄﻌﺘ ةﺰﻴ Drivelock، ﻢﻗ لﻮﺻﻮﻟﺎﺑ ﻰﻟإ Computer
Setup، ﺮﻴﻴﻐﺗو Storage) ﻦﻳﺰﺨﺗ( < Storage Options
)تارﺎﻴﺧ ﻦﻳﺰﺨﺘﻟا( < SATA Emulation to IDE، دﺪﺣو File
)ﻒﻠﻣ( < Save Changes and Exit) ﻆﻔﺣ تاﺮﻴﻴﻐﺘﻟا ءﺎﻬﻧﻹاو.(
ﺪﻋأ لﻮﺻﻮﻟا ﻰﻟإ Computer Setup دﺪﺣو Security) ﺔﻳﺎﻤﺣ( <
Drivelock .ﺔﺒﺴﻨﻟﺎﺑ ﻞﻜﻟ زﺎﻬﺟ SATA ﻦﻜﻤﻣ ـﺑ Drivelock ﻢﺗ
،ﻩدﺮﺳ
ﺪآﺄ ﻦﻣ نأ Drivelock Disabled) ﻞﻄﻌﻣ .(،ًاﺮﻴﺧأو ﻢﻗ
ﺮﻴﻴﻐﺘﺑ Storage) ﻦﻳﺰﺨﺗ( < Storage Options) تارﺎﻴﺧ
ﻦﻳﺰﺨﺘﻟا( < SATA Emulation) ةﺎهﺎﻀﻣ SATA (ةﺮﻣ ىﺮﺧأ ﻰﻟإ
RAID دﺪﺣو File) ﻒﻠﻣ( < Save Changes and Exit) ﻆﻔﺣ
تاﺮﻴﻴﻐﺘﻟا ءﺎﻬﻧﻹاو(.
1801-Microcode Patch Error) ﺄﻄﺧ ﻲﻓ
ﺞﻣﺎﻧﺮﺒﻟا ﻲﺤﻴﺤﺼﺘﻟا Microcode(
مﺪﻋ دﺎﻤﺘﻋا ﺞﻟﺎﻌﻤﻟا ﻦﻣ ﻞﺒﻗ ROM BIOS.١.ﻢﻗ ﺔﻴﻗﺮﺘﺑ BIOS ﻰﻟإ راﺪﺻﻹا ﺢﻴﺤﺼﻟا.
٢.ﻢﻗ ﺮﻴﻴﻐﺘﺑ ﺞﻟﺎﻌﻤﻟا.
2200-PMM Allocation Error during MEBx
Download) ﺄﻄﺧ ﻲﻓ ﺺﻴﺼﺨﺗ PMM ءﺎﻨﺛأ ﻞﻳﺰﻨﺗ
MEBx(
ﺄﻄﺧ ﻲﻓ ةﺮآاﺬﻟا ءﺎﻨﺛأ ﺬﻴﻔﻨﺗ POST صﺎﺨﻟا ةﺮآاﺬ
ROM ﺔﻳرﺎﻴﺘﺧﻻا تﺎﻘﺤﻠﻤﻟ BIOS ﺔﺻﺎﺨﻟا ـﺑ
Management Engine (ME)
١.ﺪﻋأ ﺪﻴﻬﻤﺗ ﺮﺗﻮﻴﺒﻤﻜﻟا.
٢.ﻞﺼﻓا ﻚﻠﺳ ،ﺔﻗﺎﻄﻟا ﻢﺛ ﺪﻋأ ﺖﻴﺒﺜﺗ تاﺪﺣو ،ةﺮآاﺬﻟا ﺪﻋأو ﺪﻴﻬﻤﺗ
ﺮﺗﻮﻴﺒﻤﻜﻟا.
لوﺪﺟ أ-١ زﻮﻣﺮﻟا ﺔﻴﻤﻗﺮﻟا ﻞﺋﺎﺳﺮﻟاو ﺔﻴﺼﻨﻟا) ﻊﺒﺘُ(
٥١ ﻖﺤﻠﻤﻟا أ ﻞﺋﺎﺳر مﻼﻋﻹا ﺄﻄﺨﻟﺎﺑ رﺎﺒﺘﺧﻼﻟ ﻲﺗاﺬﻟا ﺪﻨﻋ ءﺪﺑ ﻞﻴﻐﺸﺘﻟا ARWW