HP ProLiant Cluster HA/F500 for Enterprise Virtual Array Setup and Installation Guide

Troubleshooting the ProLiant Cluster HA/F500
Troubleshooting Node-to-Node Connectivity
Problems
Check the following if the second node cannot join the cluster:
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Check the cluster IP address resource properties to be sure that the cluster has a
valid IP address and subnet mask and that the IP address does not conflict with
an IP address that is already in use on the network.
If the cluster nodes use DHCP to obtain noncluster IP addresses, use ipconfig.exe
to verify that you have a valid primary IP address for the adapters in question. If
the second IP address listed is 0.0.0.0, the primary address is invalid.
Troubleshooting Shared Storage Problems
This section addresses potential problems arising from the use of the StorageWorks
storage subsystem as a shared storage device in a cluster. This section does not
address problems that are specific to the storage subsystem itself or to the use of the
storage system in a stand-alone server configuration. For those issues, refer to the
documentation provided with your storage subsystem.
Nodes Cannot Connect to the Shared Drives
If the nodes cannot connect to the shared drives:
Verify that a physical connection exists from the second node to the
Fibre Channel storage switch:
— Verify that the GBICs are properly seated.
— Verify that all Fibre Channel cables are properly connected to their GBICs.
Verify that the shared drives are assigned the same drive letters on both nodes.
To do so, run Windows Disk Administrator on each node and verify that all
shared drives have been assigned identical drive letters. The drive letter
assignments must be permanent.
4-4 HP ProLiant Cluster HA/F500 for Enterprise Virtual Array Setup and Installation Guide
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Writer: Bill Akers File Name: e-ch4
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