Maintenance and Service Guide
Table Of Contents
- Contents
- Introduction
- Product Information
- Removal and Replacement
- Disassembly Flowchart
- Removing the Battery
- Removing an SDRAM Module
- Removing the Wireless LAN Mini PCI Card
- Removing the Hard Disk Drive
- Recovering the Factory Software
- Replacing Small Parts
- Removing the Keyboard Cover
- Removing the Speaker Assembly
- Removing the Keyboard
- Removing the Switchboard PCA
- Removing the CD/DVD Drive
- Removing the Display Assembly
- Removing the Top Case
- Removing the Floppy Drive
- Removing the Infrared (I/R) PCA
- Removing the Audio PCA
- Removing the Heat Sink (with Fan)
- Removing the CPU Module
- Removing the RJ11/1394 Connector Module
- Removing the Motherboard
- Replacing Components on a Bottom Case
- Repairing the BIOS IC
- Removing Other Components
- Troubleshooting and Diagnostics
- Replaceable Parts
- Reference Information

3-16 Troubleshooting and Diagnostics Service Manual
Symptom Call Center: Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
General problems Check connections.
Restart notebook.
Use troubleshooters in
Windows Help.
Check settings in Control
Panel.
Check port settings in Device
Manager.
Test ports with e-Diagtools
diagnostics.
For USB: contact device
vendor and HP Notebook Web
site (see page vii) for latest
USB drivers.
For USB: if the device is
powered by the USB port,
try the other port.
Motherboard
Modem
General problems Check settings in Control
Panel.
Open hardware Device
Manager. If modem is
disabled, try to enable.
If modem has a conflict, try
disabling another device.
Use analog telephone line
(2, 3, or 4 wires), not PBX or
digital line. In a hotel, ask for
data line.
Try disabling error correction
and data compression.
Test modem with e-Diagtools
diagnostics.
Motherboard
Serial/Parallel/USB