Maintenance and Service Guide
Table Of Contents
- Contents
- Introduction
- Product Information
- Removal and Replacement
- Disassembly Flowchart
- Removing the Battery
- Removing an SDRAM Module
- Removing the Wireless LAN Mini PCI Card
- Removing the Hard Disk Drive
- Recovering the Factory Software
- Replacing Small Parts
- Removing the Keyboard Cover
- Removing the Speaker Assembly
- Removing the Keyboard
- Removing the Switchboard PCA
- Removing the CD/DVD Drive
- Removing the Display Assembly
- Removing the Top Case
- Removing the Floppy Drive
- Removing the Infrared (I/R) PCA
- Removing the Audio PCA
- Removing the Heat Sink (with Fan)
- Removing the CPU Module
- Removing the RJ11/1394 Connector Module
- Removing the Motherboard
- Replacing Components on a Bottom Case
- Repairing the BIOS IC
- Removing Other Components
- Troubleshooting and Diagnostics
- Replaceable Parts
- Reference Information

3-2 Troubleshooting and Diagnostics Service Manual
Support by Authorized Service Providers
In the U.S., support of notebook computers by Authorized Service Providers (ASPs) is a purchasable
option. Standard predefined models and standard special models do not include ASP support. The sales
force has the option of creating models with ASP support using the specials process.
The serial number label on the bottom of the notebook indicates the ASP support status for that model. See
the following table.
Table 3-1. ASP Support Options
Serial Number Label ASP Support Status
“NoASP” No reimbursement to ASP for parts or labor. However the ASP is authorized to
repair the notebook, and reimbursement can be negotiated directly with the
customer.
“ASP” Parts and labor will be reimbursed to the ASP.
In other countries, ASP support is standard in most situations but you should check the marking on
the serial number label to verify the ASP support status for that model.