Notebook PC User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. ATI is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. SD Logo is a trademark of its proprietor. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Features ........................................................................................................................................................... 1 Identifying hardware ............................................................................................................................. 1 Components ......................................................................................................................................... 1 Top components .........
Current network security codes are unavailable ................................................................ 20 WLAN connection is very weak ......................................................................................... 21 Cannot connect to the wireless router ............................................................................... 21 Connecting to a local area network ....................................................................................................
LightScribe DVD+R discs .................................................................................. 41 Blu-ray Disc ....................................................................................................... 41 Playing a CD, DVD, or BD ................................................................................................. 41 Configuring AutoPlay .........................................................................................................
Finding battery information in Help and Support ............................................................... 63 Using Battery Check .......................................................................................................... 64 Inserting or removing the battery ....................................................................................... 64 Charging a battery .............................................................................................................
8 Memory modules .......................................................................................................................................... 82 9 Security .......................................................................................................................................................... 86 Protecting the computer ..................................................................................................................... 86 Using passwords .......................
Create a system restore point ......................................................................... 103 Restore to a previous date and time ............................................................... 103 Performing a recovery ...................................................................................................................... 103 Recovering from the recovery discs ................................................................................
1 Features Identifying hardware To see a list of hardware installed in the computer, follow these steps: ▲ Select Start > Control Panel > System and Security. Then, in the System area, check Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
Component (1) Description TouchPad off indicator To switch the TouchPad on and off, quickly double-tap the TouchPad off indicator. NOTE: When the TouchPad is active, the light is off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse. (4) Right TouchPad button Functions like the right button on an external mouse. There is an unmarked scroll zone inside the right edge of the TouchPad.
Lights Component (1) Description TouchPad light ● On: The TouchPad is disabled. ● Off: The TouchPad is enabled. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Button and speakers Component Description (1) Speakers (2) Produce sound. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, briefly press the button to exit Sleep. ● When the computer is in Hibernation, briefly press the button to exit Hibernation.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Navigation keys Navigate using the Up, Down, Left and Right arrow keys. (6) Action keys Execute frequently used system actions.
Display 6 Component Description (1) Internal microphone Records sound. (2) Integrated webcam (select models only) Records audio and video and captures still photographs. (3) Integrated webcam light (select models only) On: The integrated webcam is in use.
Right-side components Component Description (1) Optical drive Reads and writes to optical discs. (2) Optical drive light Blinking: The optical drive is being accessed. (3) USB port Connects an optional USB device. (4) RJ-11 (modem) jack (select models only) Connects a modem cable. (5) AC adapter/power/battery light ● White: The computer is connected to external power and the battery is fully charged. ● Blinking white: The computer is in the Sleep state. ● Amber: A battery is charging.
Left-side components Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Bottom components Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) Memory module compartment Contains 2 memory module slots and, on select models, the wireless LAN (WLAN) device.
Wireless antennas At least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery Powers the computer when the computer is not plugged into external power. *Power cords vary in appearance by country or region. WARNING! Connecting the internal analog modem to a digital line can permanently damage the modem. Immediately disconnect the modem cable if you accidentally connect it to a digital line.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label—Provides important information that you may need when contacting technical support. The serial number label is affixed inside the battery bay.
2 Wireless, local area network, and modem Using wireless devices Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Identifying wireless and network status icons Icon Name Description Wireless (connected) Identifies the location of the wireless light and the wireless action key (f12) on the computer. Also identifies the HP Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless (disconnected) Identifies the HP Wireless Assistant software on the computer and indicates that all of the wireless devices are off.
Using HP Wireless Assistant A wireless device can be turned on or off using HP Wireless Assistant. If a wireless device is disabled in Setup Utility, it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant. NOTE: Enabling or turning on a wireless device does not automatically connect the computer to a network or a Bluetooth-enabled device.
NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
Protecting your WLAN Because the WLAN standard was designed with only limited security capabilities—basically to foil casual eavesdropping rather than more powerful forms of attack—it is essential to understand that WLANs are vulnerable to well-known and well-documented security weaknesses. WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security.
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If it is on, the wireless light is white. If the wireless light is amber, press the wireless action key (f12). 2. Click the network icon in the notification area, at the far right of the taskbar. 3. Select your WLAN from the list. 4. Click Connect. If the network is a security-enabled WLAN, you are prompted to enter a network security key, which is a security code.
● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devices. For information on configuring and using Bluetooth devices, refer to the Bluetooth software Help. Bluetooth and Internet Connection Sharing (ICS) HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet.
3. Click the arrow next to Network adapters to expand the list and show all adapters. 4. Identify the WLAN device from the Network adapters list. The listing for a WLAN device may include the term wireless, wireless LAN, WLAN, Wi-Fi, or 802.11. If no WLAN device is listed, either your computer does not have an integrated WLAN device, or the driver for the WLAN device is not properly installed. For more information on troubleshooting WLANs, refer to the Web site links provided in Help and Support.
SSID and network key are alphanumeric codes that you enter into your computer to identify your computer to the network. ● For a network connected to your personal wireless router, review the router user guide for instructions on setting up the same codes on both the router and the WLAN device. ● For a private network, such as a network in an office or at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to do so.
If the computer still cannot make a connection to a WLAN, restart the wireless router. For details, refer to the router manufacturer's instructions. Connecting to a local area network Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1.
3 Pointing devices and keyboard Using the TouchPad The following illustration and table describe the computer TouchPad. Component Description (1) To switch the TouchPad on and off, quickly double-tap the TouchPad off indicator. TouchPad off indicator NOTE: When the TouchPad is active, the light is off. (2) TouchPad zone Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button Functions like the left button on an external mouse.
NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the TouchPad before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone will not activate the scrolling function. Turning the TouchPad on and off The TouchPad is turned on at the factory. When the TouchPad is active, the TouchPad off indicator is off. To turn the TouchPad on and off, quickly double-tap the TouchPad off indicator.
Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom in by holding two fingers together on the TouchPad, and then pull the fingers apart to increase an object's size. ● Zoom out by holding two fingers apart on the TouchPad, and then pull the fingers together to decrease an object's size. Rotating Rotating allows you to rotate items such as photos and pages.
Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Devices and Printers. Then right-click the device representing your computer, and select Mouse settings. Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer.
f1 Opens Help and Support, which provides information about your Windows operating system and computer, answers to questions and tutorials, and updates to your computer. Help and Support also provides automated troubleshooting and links to support specialists. f2 Decreases the screen brightness level incrementally when you hold down this key. f3 Increases the screen brightness level incrementally when you hold down this key. f4 Switches the screen image among display devices connected to the system.
To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the fn key, and then briefly press esc. – or – ● Press and hold down the fn key, briefly press esc, and then release both keys at the same time. Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
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4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures.
Component Description (1) Internal microphone Records sound. (2) Webcam (select models only) Records audio and video and captures still photographs. (3) Webcam light (select models only) Turns on when video software accesses the webcam. (4) Volume down action key (f9) Decreases speaker sound. (5) Volume up action key (f10) Increases speaker sound. (6) Volume mute action key (f11) Mutes and restores speaker sound. (7) Speakers (2) Produce sound.
Adjusting the volume You can adjust the volume using the following controls: ● ● Computer volume action keys: ◦ To decrease volume incrementally, press the volume down action key (f9) (1). ◦ To increase volume incrementally, press the volume up action key (f10) (2). ◦ To mute or restore volume, press the volume mute action key (f11) (3). Windows® volume control: a. Click the Speakers icon in the notification area, at the far right of the taskbar. b.
● c. Under Behaviors in the Volume section, select Show icon and notifications. d. Click OK. Program volume control: Volume can also be adjusted within some programs. Using the media activity action keys The media activity action keys control the play of an audio CD or a DVD or BD (Blu-ray Disc) that is inserted into an optical drive. ● When an audio CD or a DVD or BD is not playing, press the play/pause action key (f6) (2) to play the disc.
Multimedia software Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures. The following sections provide details about CyberLink PowerDVD and other preinstalled multimedia software. Using CyberLink PowerDVD software CyberLink PowerDVD turns your computer into a mobile entertainment center. With CyberLink PowerDVD, you can enjoy music and DVD movies. To start CyberLink PowerDVD, select Start > All Programs > CyberLink PowerDVD.
Connecting external audio devices WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices. To connect external devices such as external speakers, headphone, or a microphone, refer to the information provided with the device.
Connecting an external monitor or projector The external monitor port connects an external display device such as an external monitor or a projector to the computer. ▲ To connect a display device, connect the device cable to the external monitor port. NOTE: If a properly connected external display device does not display an image, press f4 to transfer the image to the device. Repeatedly pressing f4 alternates the screen image between the computer display and the device.
Connecting an HDMI device (select models only) Select models include an HDMI (High Definition Multimedia Interface) port. The HDMI port connects the computer to an optional video or audio device, such as a high-definition television, or any compatible digital or audio component. The computer can support one HDMI device connected to the HDMI port, while simultaneously supporting an image on the computer display or any other supported external display.
Configuring audio for HDMI (select models only) To configure HDMI audio, first connect an audio or video device, such as a high-definition TV, to the HDMI port on your computer. Then configure the default audio playback device as follows: 1. Right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click either Digital Output or Digital Output Device (HDMI). 3. Click Set Default, and then click OK.
Using optical discs An optical drive plays optical discs. Your optical drive can read standard CD and DVD discs, and if it is a Blu-ray Disc ROM Drive, it can also read Blu-ray Discs (BDs). These discs store information, such as music, photos, and movies. DVDs have a larger storage capacity than CDs, and BDs have the largest capacity of all. NOTE: Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the supported optical drives.
Selecting the right disc An optical drive supports optical discs (CDs, DVDs, and BDs). CDs, used to store digital data, are also used for commercial audio recordings and are convenient for your personal storage needs. DVDs and BDs are used primarily for movies, software, and data backup purposes. DVDs and BDs are the same form factor as CDs, but DVDs have 6 to 7 times the storage capacity of CDs, and BDs have 5 to 6 times the storage capacity of DVDs.
LightScribe DVD+R discs Use LightScribe DVD+R discs for sharing and storing data, home videos, and photos. These discs are read-compatible with most DVD-ROM drives and DVD video players. With a LightScribe-enabled drive and LightScribe software, you can write data to the disc and then add a designer label to the outside of the disc. Blu-ray Disc Also called BD, Blu-ray Disc is a high-density optical disc format for the storage of digital information, including high-definition video.
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. If you have not yet configured AutoPlay, as described in the following section, an AutoPlay dialog box opens. It prompts you to select how you want to use the media content. NOTE: For best results, be sure that your AC adapter is plugged into an external power source while playing a BD.
Configuring AutoPlay 1. Select Start > Default Programs > Change AutoPlay settings. 2. Confirm that the Use AutoPlay for all media and devices check box at the upper left of the computer screen is selected. 3. Click Choose a default, and then select one of the available options for each media type listed. 4. Click Save. NOTE: Choose CyberLink PowerDVD to play DVDs. NOTE: For more information about AutoPlay, refer to Help and Support.
CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a reliable external power source. Do not write to a disc while the computer is running on battery power. Before writing to a disc, close all open programs except the disc software you are using. Do not copy directly from a source disc to a destination disc or from a network drive to a destination disc.
Creating (burning) a CD or DVD If your computer includes a CD-RW, DVD-RW, or DVD±RW optical drive, you can use software such as Windows Media Player or CyberLink Power2Go to burn data and audio files, including MP3 and WAV music files. To burn video files to a CD or DVD, use MyDVD. Observe the following guidelines when burning a CD or DVD: ● Before burning a disc, save and close any open files and close all programs.
Removing an optical disc (CD, DVD, or BD) 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3.
Removing the optical drive The optical drive can be removed to reduce the weight of the computer: 1. Save your work. 2. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5. Turn the computer upside down on a flat surface.
8. Remove the security screw from the optical drive. NOTE: A screw driver may be necessary to loosen the bracket holding the optical drive after the security screw is removed. 9. 48 Remove the optical drive from the optical drive bay.
10. Replace the security screw. 11. Align the tabs (1) on the hard drive cover with the notches on the computer, close the hard drive cover (2), and tighten the hard drive screws (3). 12. Replace the battery. 13. Turn the computer right-side up, and then reconnect external power and external devices. 14. Turn on the computer. Webcam (select models only) Your computer may include an integrated webcam, located at the top of the display.
NOTE: The first time you access the YouCam software, you may experience a brief delay as the software loads. Using YouCam as your webcam software enables you to experiment with the following features: ● Video—Record and play back webcam video. You can also e-mail or upload video to YouTube, using the icon on the software interface. ● Streaming video—When you open your instant message program, YouCam displays a floating toolbar that lets you add graphic effects.
Adjusting webcam properties You can adjust webcam properties using the Properties dialog box, which is accessible from various programs that use the webcam, usually from a configuration, settings, or properties menu: ● Brightness—Controls the amount of light that is incorporated into the image. A higher brightness setting creates a brighter image; a lower brightness setting creates a darker image. ● Contrast—Controls the difference between lighter and darker areas on the image.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. 52 Close the disc tray and place the disc in a protective case.
The computer does not detect the optical drive If Windows does not detect an installed device, the device driver software may be missing or corrupted. If you suspect that the optical drive is not being detected, verify that the optical drive is listed in the Device Manager utility. 1. Remove any discs from the optical drive. 2. Click Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3.
A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
A movie stops, skips, or plays erratically ● Clean the disc. ● Conserve system resources by trying the following suggestions: ◦ Log off the Internet. ◦ Change the color properties of the desktop: 1. Right-click on a blank area of the computer desktop, and select Screen resolution. 2. Select Advanced Settings > Monitor tab. 3. Select High Color (16 bit), if this setting is not already selected. 4. Click OK. ◦ Disconnect external devices, such as a printer, scanner, camera, or handheld device.
A DVD playing in Windows Media Player produces no sound or display Use CyberLink PowerDVD to play a DVD. CyberLink PowerDVD is installed on the computer and is also available from the HP Web site at http://www.hp.com. A device driver must be reinstalled 1. Remove any discs from the optical drive. 2. Select Start > Control Panel > System and Security. Then in the System area, click Device Manager. 3.
Obtaining the latest HP device drivers 1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the search box, and then press enter. 3. Click your specific product from the models listed. 4. Click the Windows 7 operating system. 5. When the list of drivers is displayed, click an updated driver to open a window containing additional information. 6.
5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory, letting you exit the Sleep state faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
When the computer exits Sleep, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen.
The following power plans are available: ● HP recommended ● High performance ● Power saver You can change the settings of these power plans through Power Options. Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. – or – Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan ▲ Click the battery meter icon in the notification area, and then select a power plan from the list.
Switching between graphics modes (select models only) Select computers are equipped with switchable graphics and have two modes for processing graphics. When you switch from AC power to battery power, the computer can switch from using the highperformance mode to using the power-saving mode to conserve battery life. Similarly, when you switch from battery power to AC power, the computer can switch back to the high-performance mode.
Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer). If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3pin outlet.
To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on the computer. ● If the power lights turn on, the AC adapter is functioning properly. ● If the power lights remain off, the AC adapter is not functioning and should be replaced. Contact technical support for information on obtaining a replacement AC power adapter. Select Start > Help and Support > Get assistance.
Using Battery Check Help and Support provides information on the status of the battery installed in the computer. To run Battery Check: 1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Click the Power tab, and then click Battery Check.
Using battery power 65
Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2.
To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter or an optional power adapter, and then plug the adapter into external power. 3. Leave the computer plugged into external power until the battery is fully charged. Step 2: Disable Hibernation and Sleep 1. Click the battery meter icon in the notification area, and then click More Power options. – or – Select Start > Control Panel >System and Security > Power Options. 2.
Step 4: Fully recharge the battery To recharge the battery: 1. Plug the computer into external power and maintain external power until the battery is fully recharged. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off. 2. If the computer is off, turn it on when the battery is fully charged.
If a computer will be unused and unplugged from external power for more than 2 weeks, remove the battery and store it separately. To prolong the charge of a stored battery, place it in a cool, dry place. NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more.
If the computer is unresponsive and you are unable to use the preceding shut down procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power, and then remove the battery.
6 Drives Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.
Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup: 1. Select Start > All Programs > Accessories > System Tools > Disk Cleanup. 2. Follow the on-screen instructions. Replacing the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay.
9. Remove the hard drive screws (1), and then lift the hard drive slightly (2). 10. Disconnect the hard drive cable, and then lift the hard drive away from the computer.
To install a hard drive: 76 1. Lower the hard drive into the hard drive bay, and then connect the hard drive cable. 2. Snap the hard drive into place (1), and then replace the hard drive screws (2). 3. Align the tabs (1) on the hard drive cover with the notches on the computer. 4. Close the cover (2).
5. Tighten the hard drive cover screws (3). 6. Replace the battery. 7. Turn the computer right-side up, and then reconnect external power and external devices. 8. Turn on the computer.
7 External devices and external media cards Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Devices can be connected to the system. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions.
Removing a USB device CAUTION: To prevent loss of information or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
2. Insert the card into the Digital Media Slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed.
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
8 Memory modules The computer has one memory module compartment, which is located on the bottom of the computer. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
7. Loosen the memory module compartment screws (1). Lift the memory module compartment cover (2) away from the computer. 8. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. b.
CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated. c.
14. Turn the computer right-side up, and then reconnect external power and external devices. 15. Turn on the computer.
9 Security Protecting the computer Standard security features provided by the Windows operating system and the non-Windows Setup Utility can protect your personal settings and data from a variety of risks.
You can use the same password for a Setup Utility feature and for a Windows security feature. You can also use the same password for more than one Setup Utility feature. Use the following guidelines when setting a password in Setup Utility: ● A password can be any combination of up to 8 letters and numbers and is case sensitive. ● A password set in Setup Utility must be entered at a Setup Utility prompt. A password set in Windows must be entered at a Windows prompt.
Administrator password Your administrator password protects the configuration settings and system identification information in Setup Utility. After this password is set, you must enter it each time you access Setup Utility. Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set, entered, changed, or deleted. Be sure that you record your password and store it in a safe place.
Managing a power-on password To set, change, or delete this password, follow these steps: 1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10 = BIOS Setup Options” message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select Security > Set Power-On Password, and then press enter. 3. ● To set a power-on password, type your password in the Enter New Password and Confirm New Password fields, and then press enter.
Using firewall software When you use the computer for e-mail, network, or Internet access, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. Firewall features include logging and reporting of network activity, and automatic monitoring of all incoming and outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more information.
Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped. To be sure that all available updates are installed on the computer, observe these guidelines: ● Run Windows Update as soon as possible after you set up your computer.
10 Setup Utility (BIOS) Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer.
Your change goes into effect immediately. Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. ● To select an item, press enter. ● To close a text box or return to the menu display, press esc.
Setup Utility default settings go into effect when the computer restarts. NOTE: Your password, security, and language settings are not changed when you restore the factory default settings. Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display.
System Configuration menu Select To do this Language Support Change the language of Setup Utility. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor C6 sleep state. LAN Power Saving (select models only) Enable/disable LAN Power Saving.
11 Software updates Updated versions of the software provided with your computer may be available on the HP Web site. Most software and BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. To update the software, follow these steps, which are explained in the remainder of this guide: 1.
To use Setup Utility for displaying BIOS information: 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. 2. If Setup Utility does not open with the system information displayed, use the arrow keys to select the Main menu. When the Main menu is selected, BIOS and other system information is displayed. 3.
The BIOS installation begins. 5. Complete the installation by following the instructions on the screen. The system automatically shuts down after the BIOS has successfully updated. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Updating programs and drivers To download and install software other than a BIOS update, follow these steps: To use the HP Web site: 1. Open your Web browser, go to http://www.hp.
12 Backup and recovery Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
NOTE: The external hard drive must be connected to a USB port on the computer, not to a USB port on an external device such as a hub. ● You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.
3. Open a word-processing document, and then select Edit > Paste. 4. Save the document. ● You can back up your information to an optional external hard drive, a network drive, or discs. ● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer.
Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up and create a backup.
Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software. NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already tried these features, try them before using Recovery Manager. NOTE: Recovery Manager recovers only software that was preinstalled at the factory.
Index Symbols/Numerics 1394 Power Saving 95 A AC adapter connecting 62 identifying 11 action keys decrease screen brightness 27 Help and Support 27 increase screen brightness 27 media activity 33 next track 27 play, pause, resume 27 previous track 27 stop 27 switch screen image 27 volume down 27, 31, 32 volume mute 27, 31, 32 volume up 27, 31, 32 wireless 27 administrator password creating 88 entering 88 managing 88 airport security devices 72 antennas 10 applications key, Windows 5 audio devices, connecti
D device drivers HP drivers 57 Windows drivers 57 Diagnostics menu 95 digital card defined 79 inserting 79 removing 81 stopping 81 Digital Media Slot light, identifying 8 Digital Media Slot, identifying 8 Disk Cleanup software 74 Disk Defragmenter software 73 disk performance 73 diskette drive 73 displaying system information 93 drive media 58 drives boot order 95 caring for 72 DVD changing region setting 43 copying 44 playing 41 removing 46 DVD drive 39, 73 DVD region settings 43 E earbuds 31 encryption 17
minimizing interference 21 modem approval label 12 modem cable noise suppression circuitry 11 monitor port, external 8 monitor, connecting 36 mouse, external connecting 26 setting preferences 26 multimedia components, identifying 30 multimedia software 34 N navigating in Setup Utility 93 navigation keys, identifying 5 network cable connecting 22 noise suppression circuitry 22 network icons 14, 20 network key 20 network security codes network key 20 SSID 20 noise suppression circuitry modem cable 11 network
troubleshooting disc burning 55 disc play 54 DVD movie play 55 external display 55 HP device drivers 57 optical disc tray 51 optical drive detection 53 Windows device drivers 57 turning off the computer 70 U unresponsive system 70 USB cable, connecting 78 USB devices connecting 78 description 78 removing 79 USB hubs 78 USB ports, identifying 7, 8, 78 using Setup Utility 92 using system restore 103 V vents, identifying 8, 9 video, using 35 Virtualization Technology 95 volume down action key 31, 32 volume mut
