Maintenance and Service Guide HP Pavilion dv1000 Notebook PC HP Compaq nx4800 Notebook PC Compaq Presario V2000 Notebook PC Document Part Number: 372373-003 July 2005 ✎ The information and procedures included in this Maintenance and Service Guide apply to all HP Pavilion dv1000 Notebook PCs and HP Compaq nx4800 Business Notebooks and all Compaq Presario V2000 Notebook PCs equipped with Intel processors. This guide is a troubleshooting reference used for maintaining and servicing the computer.
© Copyright 2004, 2005 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark of its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice.
Contents 1 Product Description 1.1 1.2 1.3 1.4 1.5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36 2 Troubleshooting 2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . .
Contents 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4 5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6 5.5 Computer Feet. .
1 Product Description The HP Pavilion dv1000 Notebook PC 1 and the HP Compaq nx4800 Notebook PC and the Compaq Presario V2000 Notebook PC (both represented by 2) offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support.
Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front side bus (FSB) ❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB ❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB ❏ Intel Pentium M 710 TJ85 (1.4-GHz) with 400-MHz FSB; operates at a lower temperature than other processors ❏ Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB ❏ Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB 1–2 ■ 14.
Product Description ■ Support for one Type II PC Card slots, with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 65-watt AC adapter with 3-wire power cord ■ 6-cell or 12-cell Li-Ion battery pack ■ Stereo speakers with volume up and down buttons ■ Support for the following optical drives: ❏ 8X Max DVD+RW/R and CD-RW Combo Drive ❏ 4X Max DVD+RW/R and CD-RW Combo Drive ❏ 8X Max DVD-ROM Drive ❏ 24X Max DVD/CD-RW Combo Drive ■ Connectors: ❏ External monitor ❏ Universal Serial Bus (U
Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 5.3, “Preparing the Computer for Disassembly,” for more information). 2. Remove the real-time clock (RTC) battery (refer to Section 5.15, “RTC Battery,” for more information). 3. Wait approximately 5 minutes. 4. Replace the RTC battery and reassemble the computer. 5.
Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power.
Product Description 1.4 External Components The external components on the front of the HP Pavilion dv1000 are shown below and described in Table 1-1.
Product Description Table 1-1 Front Components HP Pavilion dv1000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 Power/standby light ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off. 3 IDE (Integrated Drive Electronics) drive light On or blinking: The internal hard drive or an optical drive is being accessed. 4 Battery light ■ Amber: The battery pack is charging. ■ Green: The battery pack is fully charged.
Product Description The external components on the front of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-2.
Product Description Table 1-2 Front Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Speakers (2) Produces stereo sound. 2 Wireless button light (select models only) On: An integrated wireless device is hardware enabled. 3 Power/standby light ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off.
Product Description The external components on the right side of the HP Pavilion dv1000 are shown below and described in Table 1-3.
Product Description Table 1-3 Right-Side Components HP Pavilion dv1000 Item Component Function 1 USB connectors (2) Connect an optional USB device. 2 6-in-1 Digital Media Reader slot (select models only) In Windows, supports digital memory cards. 3 1394 port (select models only) Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder. 4 6-in-1 Digital Media Reader light (select models only) On: A digital memory card is being accessed.
Product Description The external components on the right side of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-4.
Product Description Table 1-4 Right-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 USB connectors (2) Connect an optional USB device. 2 6-in-1 Memory Reader slot (Compaq Presario models only) 6-in-1 Digital Media Reader slot (HP Compaq models only) In Windows, supports digital memory cards. 3 1394 port (select models only) Connects an optional 1394 device such as a scanner, digital camera, or digital camcorder.
Product Description The external components on the rear and left side of the HP Pavilion dv1000 are shown below and described in Table 1-5. Rear and Left-Side Components, HP Pavilion dv1000 Table 1-5 Rear and Left-Side Components HP Pavilion dv1000 Item Component Function 1 Wireless light (select models only) On: An integrated wireless device is hardware enabled.
Product Description Table 1-5 Rear and Left-Side Components HP Pavilion dv1000 (Continued) Item Component Function 2 Exhaust vent Provides airflow to cool internal components. prevent overheating, do not Ä To obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 3 Power connector Connects an AC adapter cable. 4 External monitor port Connects an optional VGA external monitor or projector.
Product Description The external components on the rear and left side of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-6.
Product Description Table 1-6 Rear and Left-Side Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Exhaust vent Provide airflow to cool internal components. prevent overheating, do not Ä To obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 2 Power connector Connects an AC adapter cable. 3 External monitor port Connects an optional VGA external monitor or projector.
Product Description The keyboard components on the HP Pavilion dv1000 are shown below and described in Table 1-7.
Product Description Table 1-7 Keyboard Components HP Pavilion dv1000 Item Component Function 1 fn key Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.
Product Description The keyboard components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-8.
Product Description Table 1-8 Keyboard Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 fn key Combines with other keys to perform system tasks. For example, pressing fn+f7 decreases screen brightness. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 f1 to f12 keys (12) Perform system and application tasks. When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.
Product Description The top components on the HP Pavilion dv1000 are shown below and described in Table 1-9. Top Components, Part 1, HP Pavilion dv1000 Table 1-9 Top Components, Part 1 HP Pavilion dv1000 Item Component Function 1 Display switch If the computer is closed while on, turns off the display. 2 Power button When the computer is ■ Off, press to turn on the computer. ■ On, briefly press to initiate Hibernation. ■ In Standby, briefly press to resume from Standby.
Product Description Table 1-9 Top Components, Part 1 HP Pavilion dv1000 (Continued) Item Component Function 3 DVD button When the computer is ■ Off, opens QuickPlay DVD mode. ■ On in Windows, opens the default Windows DVD application. ■ On in QuickPlay music mode, opens QuickPlay DVD mode. ■ On in QuickPlay DVD mode, displays the DVD setup menu. ■ In Standby, resumes from Standby into Windows. ■ In Hibernation, opens QuickPlay DVD mode.
Product Description The computertop components on the HP Pavilion dv1000 computerare shown below and described in Table 1-10.
Product Description Table 1-10 Top Components, Part 2 HP Pavilion dv1000 Item Component Function 1 Next/Fast Forward button When a disc is in the optical drive: ■ Press once to play the next track or chapter. ■ Press fn+this button to fast forward. 2 Stop button When a disc is in the optical drive, press to stop the current disc activity. 3 Volume down button Decreases system volume. 4 Volume mute button Mute light Mutes or restores volume. On: Volume is muted.
Product Description The top components on the HP Pavilion dv1000 are shown below and described in Table 1-11.
Product Description Table 1-11 Top Components, Part 3 HP Pavilion dv1000 Item Component Function 1 TouchPad Moves the pointer. 2 TouchPad light On: TouchPad is enabled. 3 Caps lock light On: Caps lock is on. 4 Power/ button light ■ On: Computer is turned on. ■ Blinking: Computer is in standby. ■ Off: Computer is off. 5 Wireless light On: an integrated wireless device is hardware enabled. 6 Num lock light On: Num lock or the internal keypad is on.
Product Description The top components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-12. Top Components, Part 1, HP Compaq nx4800 and Compaq Presario V2000 Table 1-12 Top Components, Part 1 HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Caps lock light On: Caps lock is on. 2 Display switch If the computer is closed while on, turns off the display.
Product Description Table 1-12 Top Components, Part 1 HP Compaq nx4800 and Compaq Presario V2000 (Continued) Item Component Function 3 Wireless button Enables/disables an internal wireless device. Wireless light On: an integrated wireless device is hardware enabled. Power button When the computer is ■ Off, press to turn on the computer. ■ On, briefly press to initiate Hibernation. ■ In Standby, briefly press to resume from Standby. ■ In Hibernation, briefly press to restore from Hibernation.
Product Description The top components on the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-13.
Product Description Table 1-13 Top Components, Part 2 HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 TouchPad horizontal scrolling region Scrolls toward left side or right side. 2 TouchPad Moves the pointer. 3 TouchPad light On: TouchPad is enabled. 4 TouchPad on/off button Enables/disables the TouchPad. 5 TouchPad vertical scroll region Scrolls upward or downward. 6 Left and right TouchPad buttons Function like the left and right buttons on an external mouse.
Product Description The external components on the bottom of the HP Pavilion dv1000 are shown below and described in Table 1-14. Bottom Components, HP Pavilion dv1000 Table 1-14 Bottom Components HP Pavilion dv1000 Item Component Function 1 Optical drive Supports an optical disc. 2 Battery pack release latch Releases a battery pack from the battery bay. 3 Battery pack Holds a battery pack.
Product Description Table 1-14 Bottom Components HP Pavilion dv1000 (Continued) Item Component Function 4 Exhaust vents (4) Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 5 Hard drive bay Holds the internal hard drive. 6 Mini PCI compartment Holds an optional wireless LAN device.
Product Description The external components on the bottom of the HP Compaq nx4800 and Compaq Presario V2000 are shown below and described in Table 1-15. Bottom Components, HP Compaq nx4800 and Compaq Presario V2000 Table 1-15 Bottom Components HP Compaq nx4800 and Compaq Presario V2000 Item Component Function 1 Optical drive Supports an optical disc. 2 Battery pack release latch Releases a battery pack from the battery bay. 3 Battery pack Holds a battery pack.
Product Description Table 1-15 Bottom Components HP Compaq nx4800 and Compaq Presario V2000 (Continued) Item Component Function 4 Exhaust vents (4) Provide airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Do not allow a hard surface, such as a printer, or a soft surface, such as pillows, thick rugs or clothing, to block airflow. 5 Hard drive bay Holds the internal hard drive. 6 Mini PCI compartment Holds an optional wireless LAN device.
Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps.
2 Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard.
Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the computer: ❏ Select Exit > Exit Saving Changes, and then press enter. - or ❏ Select Exit > Exit Discarding Changes, and then press enter. - or ❏ Select Exit > Load Setup Defaults, and then press enter. 4. When you are prompted to confirm your action, press f10. Selecting from the Main Menu Table 2-1 Main Menu Select To Do This System Information ■ Change the system time and system date.
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator Password Enter, change, or delete a Administrator password. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock user or master password. Settings are accessible only ✎ DriveLock when you enter Computer Setup by turning on (not restarting) the computer.
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Order Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of abilities. Video Memory Displays the amount of video memory available on the computer.
Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description 2.1 ”Flowchart 2.1—Initial Troubleshooting” 2.2 ”Flowchart 2.2—No Power, Part 1” 2.3 ”Flowchart 2.3—No Power, Part 2” 2.4 ”Flowchart 2.4—No Power, Part 3” 2.5 ”Flowchart 2.5—No Power, Part 4” 2.6 ”Flowchart 2.6—No Video, Part 1” 2.7 ”Flowchart 2.7—No Video, Part 2” 2.8 ”Flowchart 2.8—Nonfunctioning Docking Device (if applicable)” 2.9 ”Flowchart 2.
Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 ”Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive” 2.15 ”Flowchart 2.15—No OS Loading for QuickPlay Application, Part 1” 2.16 ”Flowchart 2.16—No OS Loading for QuickPlay Application, Part 2” 2.17 ”Flowchart 2.17—No Audio, Part 1” 2.18 ”Flowchart 2.18—No Audio, Part 2” 2.19 ”Flowchart 2.19—Nonfunctioning Device” 2.20 ”Flowchart 2.20—Nonfunctioning Keyboard” 2.21 ”Flowchart 2.
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. N Go to “Flowchart 2.2—No Power, Part 1.” Is there power? Y N Check LED board, speaker connections. Beeps, LEDs, or error messages? N Y Go to All drives working? N Go to Is there video? (no boot) Y “Flowchart 2.6—No Video, Part 1.” N Keyboard/ pointing device working? Y N Go to Is the OS loading? N Go to Is there sound? Y “Flowchart 2.9—No Operating System (OS) Y “Flowchart 2.17—No Audio, Part 1.
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). N N Power up on battery power? Go to Power up on battery power? Reset power.* “Flowchart 2.3—No Power, Part 2.” Y Y N N Power up on AC power? Power up on AC power? Reset power.* Go to “Flowchart 2.4—No Power, Part 3.” Y Y Y Power up in docking device? Done N 1. Reseat the power cables in the docking device and at the AC outlet. 2. Ensure the AC power source is active. 3.
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Y Power on? Done N Check battery by recharging it, moving it to another computer, or replacing it. N Replace power supply (if applicable). Power on? Y N Go to Done Power on? “Flowchart 2.4—No Power, Part 3.
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Y Power LED on? Done N Reseat AC adapter in computer and at power source. Y Power on? Done N External N Try different outlet. Power outlet active? Y Internal or external AC adapter? Replace external AC adapter. N Internal Go to “Flowchart 2.5—No Power, Part 4.” Replace power cord.
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Y Loose or damaged parts? N Reseat loose components and boards and replace damaged items. Close computer and retest. N Power on? Y Done Replace the following items (if applicable). Check computer operation after each replacement: 1. Internal DC-DC converter* 2. Internal AC adapter 3. Processor board* 4.
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to Stand-alone or docking device? *NOTE: To change from internal to external display, use the hotkey combination. “Flowchart 2.7—No Video, Part 2.” Stand-alone Internal or external display*? Y Adjust brightness. A Adjust brightness. Press lid switch to ensure operation. Y Video OK? Done N Internal External Video OK? Y Done N Video OK? Done N Replace the following one at a time. Test after each replacement. 1.
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust display brightness. Check brightness of external monitor. N Y Go to “A” in “Flowchart 2.6—No Video, Part 1.” Video OK? Y Video OK? Done N Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection. Try another external monitor.
Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Remove computer, replace docking device. Reinstall computer into docking station. Y Check voltage setting on docking device. Docking device operating? Done N Reset monitor cable connector at docking device. N Test replacement docking device with new computer.
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.” No OS loading from CD- or DVD-ROM drive, go to “Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive.” No OS loading from network, go to “Flowchart 2.22—No Network/Modem Connection.
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Y Go to “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” Nonsystem disk message? N Reseat external hard drive. Y OS loading? Done N N Boot from CD? N Y Check the Setup utility for correct booting order. Boot from diskette? Y Change boot priority through the Setup utility and reboot. N Boot from hard drive? N Y Boot from hard drive? Done Y 2–16 Go to “Flowchart 2.
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” Reseat hard drive. N 1. Replace hard drive. 2. Replace system board. CD or diskette in drive? Y Y Hard drive accessible? Done N Remove diskette and reboot. Run FDISK. Y Boot from hard drive? N Done N Hard drive partitioned? Y N Y N Go to “Flowchart 2.13—No OS Loading, Diskette Drive.
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” N System files on hard drive? Install OS and reboot. Y Y Y Virus on hard drive? OS loading from hard drive? Clean virus. N Done N Y Run SCANDISK and check for bad sectors. Diagnostics on diskette? Replace hard drive. N N Can bad sectors be fixed? Run diagnostics and follow recommendations. Replace hard drive. Y N Boot from hard drive? Fix bad sectors.
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive Y OS not loading from diskette drive. Reseat diskette drive. OS loading? Done N Y N Bootable diskette in drive? Nonsystem disk message? N Y N Check diskette for system files. Try different diskette. Go to Boot from another device? “Flowchart 2.19—Nonfunction ing Device.” Y Y N Diskette drive enabled in the Setup utility? Enable drive and cold boot computer. 1. Replace diskette drive. 2. Replace system board.
Troubleshooting Flowchart 2.14—No OS Loading, CD-ROM or DVD-ROM Drive No OS loading from CD-ROM or DVD-ROM Drive. Y N Install bootable disc and reboot computer. Bootable disc in drive? Disc in drive? Y N Install bootable disc. Try another bootable disc. Y Boots from CD or DVD? Done N Y Boots from CD or DVD? Reseat drive. Done N N Booting from another device? Go to “Flowchart 2.19—Nonfunctioning Device.” Y Y Booting order correct? N Reset the computer. Refer to Go to Section 1.
Troubleshooting Flowchart 2.15—No OS Loading for QuickPlay Application, Part 1 No OS loads for QuickPlay application. Reseat hard drive. Y OS loads for QuickPlay application? Done N Reboot the computer from the HP QuickPlay CD. Follow the on-screen instructions. Y OS loads for QuickPlay application? Done N 1. Reboot the computer to Windows OS. 2. Go to Control Panel > Administrative Tools > Computer Management > Disk Management and delete the Linux QuickPlay partition.
Troubleshooting Flowchart 2.16—No OS Loading for QuickPlay Application, Part 2 Continued from “Flowchart 2.15—No OS Loading for QuickPlay Application, Part 1.” 1. Reformat the hard drive. 2. Insert the Windows installation CD and follow the on-screen instructions. 3. When you are prompted “To create the new partition, enter a size below and press Enter,” enter 204 MB as the reserved partition size. This process creates two partitions. The first partition is used for Windows.
Troubleshooting Flowchart 2.17—No Audio, Part 1 Y Turn up audio internally or externally. No audio. Audio? Done N N Y Computer in docking device (if applicable)? Go to Internal audio? Undock N “Flowchart 2.18—No Audio, Part 2.” Y Replace the following docking device components one at a time, as applicable. Check audio status after each change. 1. Reseat docking device audio cable. 2. Replace audio cable. 3. Replace speaker. 4. Replace docking device audio board. 5. Replace backplane board. 6.
Troubleshooting Flowchart 2.18—No Audio, Part 2 Continued from “Flowchart 2.17—No Audio, Part 1.” N Audio driver in OS configured? Reload audio drivers. Y N Correct drivers for application? Load drivers and set configuration in OS. Y Connect to external speaker. N Audio? Y Replace audio board and speaker connections in computer (if applicable). Y Audio? Done N 1. Replace internal speakers. 2. Replace audio board (if applicable). 3. Replace system board.
Troubleshooting Flowchart 2.19—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Y Clear CMOS. Fix or replace broken item. Any physical device detected? N Reattach device. Close computer, plug in power, and reboot. Go to “Flowchart 2.9—No Operating System (OS) Loading.” Replace hard drive. N Device boots properly? N Replace NIC.
Troubleshooting Flowchart 2.20—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. N External device works? Replace system board. Y Reseat internal keyboard connector (if applicable). N Replace internal keyboard or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.21—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. N Replace system board. External device works? Y Reseat internal pointing device connector (if applicable). N Replace internal pointing device or cable. OK? Y Y Done OK? Done N Replace system board.
Troubleshooting Flowchart 2.22—No Network/Modem Connection No network or modem connection. N Network or modem jack active? Replace jack or have jack activated. Y Y Connect to nondigital line. Digital line? N Y N NIC/modem configured in OS? Reload drivers and reconfigure. Done OK? N Y Disconnect all power from the computer and open. Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). OK? Done N Replace system board.
3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components Spare Part Number Item Description 1 Display assemblies (include wireless antenna boards and cables) For use on HP Pavilion dv1000 models 14.0-inch, WXGA, SVA with Brightview 14.0-inch, WXGA 373054-001 367783-001 For use on HP Compaq nx4800 models 14.0-inch, WXGA, SVA with Brightview 14.0-inch, WXGA 373060-001 373528-001 For use on Compaq Presario V2000 models 14.0-inch, WXGA, SVA with Brightview 14.
Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–4 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 2 Switch covers (include wireless button and light) Spare Part Number For use on HP Pavilion dv1000 models with wireless capability 367781-001 For use on HP Pavilion dv1000 models without wireless capability 367780-001 For use on HP Compaq nx4800 and Compaq Presario V2000 models with a 1394 port, S-Video-out jack, expansion port, Memory Reader, and wireless capability 367782-001 For use on HP
Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–6 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 3 Keyboards Spare Part Number For use on HP Pavilion dv1000 models in: Asia Pacific, Australia, Canada, Hong Kong, the People’s Republic of China, and the United States Belgium Denmark France French Canada Germany Greece Israel 367778-001 367778-A 41 367778-081 367778-051 367778-121 367778-041 367778-DJ1 367778-BB1 Italy Korea Latin America Europe and the Netherlands Norway Portugal Saudi Arabia
Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–8 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Spare Part Number Item Description 3 Keyboards (Continued) For use on Compaq Presario V2000 models in: Asia Pacific, Australia, Hong Kong, the People’s Republic of China, and the United States Denmark Europe and the Netherlands France French Canada 4 5 367777-001 367777-081 367777-331 367777-051 367777-121 Italy Korea Latin America Norway Sweden/Finland Spain Taiwan Thailand The United Kingdom 367777-061 367777
Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–10 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description Spare Part Number 6 Heat sink (includes thermal pad) 367796-001 7 Fan (includes thermal pad) 367795-001 8 Processors (include thermal pad) Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB Intel Pentium M 725A (1.6-GHz) with 400-MHz FSB Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB Intel Pentium M 715A (1.
Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–12 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 9 System boards (include disk cell RTC battery) Spare Part Number 855, for use on full-featured HP Pavilion dv1000 models in countries other than Japan 381062-001 855, for use on full-featured HP Pavilion dv1000 models in Japan 391884-001 852GM, for use on full-featured HP Pavilion dv1000 models in Japan 381063-001 For use on HP Pavilion dv1000 models with Intel Pentium M processors 367799-00
Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–14 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 11 Menu control button board (includes bracket and cable, for use only on HP Pavilion dv1000 computer models) 12 Speaker assemblies 13 14 15 Spare Part Number 373535-001 For use on HP Pavilion dv1000 models 367793-001 For use on HP Compaq nx4800 and Compaq Presario V2000 models 374625-001 Base enclosures For use on HP Pavilion dv1000 models 367763-001 For use on HP Compaq nx4800 and Compa
Illustrated Parts Catalog Computer Major Components, HP Compaq nx4800 and Compaq Presario V2000 3–16 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 15 Optical drives (Continued) For use on HP Compaq nx4800 and Compaq Presario V2000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 4X DVD+RW/R and CD-RW Combo Drive 4X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive, LightScribe 8X DVD±RW/R and CD-RW Dual Layer Combo Drive 16 Spare Part Number 373524-001 373525-001 373626-001 375982-001 375984-0
Illustrated Parts Catalog Computer Major Components, HP Pavilion dv1000 3–18 Maintenance and Service Guide
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer Major Components (Continued) Item Description 17 Mini PCI communications cards 802.11b/g Broadcomm (for use in most of the world) 802.11b/g Broadcomm (for use in the rest of the world) 802.11b/g Broadcomm (Japan, for use only on HP Compaq nx4800 models) 802.11b Intel (for use in most of the world) 802.11b Intel (for use in the rest of the world) 802.11b/g Intel (for use in most of the world) 802.
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics Kit Spare Part Number Information Item Description Spare Part Number Miscellaneous Plastics Kit For use on HP Pavilion dv1000 models 1a 2a 3a 4a Includes: Mini PCI compartment cover Memory module compartment cover Computer feet Hard drive cover For use on HP Compaq nx4800 and Compaq Presario V2000 models 1b 2b 3b 4b 367765-001 367766-001 Includes: Mini PCI compartment cover Memory module compartment cover Computer feet Hard drive cover Mai
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-3 Mass Storage Devices Spare Part Number Information (Continued) Item Description Spare Part Number Hard drives (Continued) 4200-rpm 100-GB 80-GB 60-GB 40-GB 2 381721-001 367788-001 367787-001 367786-001 Optical drives For use on HP Pavilion dv1000 models 8X DVD-ROM Drive 24X DVD/CD-RW Combo Drive 4X DVD+RW/R and CD-RW Combo Drive 4X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive 8X DVD±RW/R and CD-RW Combo Drive, LightScribe 8X DVD±RW/R and CD-RW Du
Illustrated Parts Catalog Table 3-3 Mass Storage Devices Spare Part Number Information (Continued) Item 3–24 Description Spare Part Number USB diskette drive (not illustrated) 359118-001 USB digital drive (not illustrated) 364727-001 HP USB pocket drive (not illustrated) 338796-001 Maintenance and Service Guide
Illustrated Parts Catalog 3.
Illustrated Parts Catalog Table 3-4 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Number Description Power cords For use in: Australia and New Zealand 373979-011 Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden 373979-021 Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 373979-001 Denmark 373979-081 Hong Kong and the United Kingdom 373979-031 Israel 373979-BB1 Italy 373979-061 Japan 373
Illustrated Parts Catalog 3.6 Sequential Part Number Listing Table 3-5 Spare Parts: Sequential Part Number Listing Spare Part Number Description 309674-001 USB travel mouse 352950-001 Personal Video Recorder 359118-001 USB diskette drive 364727-001 USB digital drive 367759-001 Battery pack, 6-cell, 4.4-AHr 367760-001 Battery pack, 12-cell, 8.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 367773-001 Memory module, 256-MB (266 MHz) 367774-001 Memory module, 512-MB (266 MHz) 367775-001 Memory module, 1024-MB (266 MHz) 367776-001 Screw Kit for use on HP Pavilion dv1000 models 367777-001 Keyboard for use on Compaq Presario V2000 models in Asia Pacific, Australia, Hong Kong, People’s Republic of China, and the United States 367777-031 Keyboard for use on Compaq P
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 367777-331 Keyboard for use on Compaq Presario V2000 models in the Netherlands 367777-AB1 Keyboard for use on Compaq Presario V2000 models in Taiwan 367777-AD1 Keyboard for use on Compaq Presario V2000 models in Korea 367777-B71 Keyboard for use on Compaq Presario V2000 models in Sweden/Finland 367778-001 Keyboard for use on HP Pavilion dv1000 models in Asia Pacific, Australi
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 367778-171 Keyboard for use on HP Pavilion dv1000 models in Saudi Arabia 367778-281 Keyboard for use on HP Pavilion dv1000 models in Thailand 367778-331 Keyboard for use on HP Pavilion dv1000 models in Europe and the Netherlands 367778-A41 Keyboard for use on HP Pavilion dv1000 models in Belgium 367778-AB1 Keyboard for use on HP Pavilion dv1000 models in Taiwan 367778-AD1 K
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 367784-001 Display assembly, 14.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 371694-001 HP remote control (for use only on HP dv1000 computer models) 371790-001 65-watt AC adapter 373023-001 Mini PCI communications card, 802.11b Intel (for use in most of the world) 373024-001 Mini PCI communications card, 802.11b Intel (for use in the rest of the world) 373025-001 Mini PCI communications card, 802.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 373061-001 Mini PCI communications card, 802.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 373625-001 4X DVD+RW/R and CD-RW Combo Drive for use on HP Pavilion dv1000 models 373626-001 4X DVD+RW/R and CD-RW Combo Drive for use on Compaq Presario V2000 models 373979-001 Power cord for use in Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 373979-011 Power cord for use in Australia and New Zealand 373979-021 Power cord for use in Belgium,
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 375981-001 4X DVD±RW/R and CD-RW Combo Drive for use on HP Pavilion dv1000 models 375982-001 4X DVD±RW/R and CD-RW Combo Drive for use on Compaq Presario V2000 models 375983-001 8X DVD±RW/R and CD-RW Combo Drive for use on HP Pavilion dv1000 models 375984-001 8X DVD±RW/R and CD-RW Combo Drive for use on Compaq Presario V2000 models 376588-001 Processor, Intel Pentium 705 (1.
Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 382078-001 Left and right display hinge covers and brackets for use on HP Compaq nx4800 and Compaq Presario models 383431-001 Processor, Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB (includes thermal pad) 385869-001 PC Card assembly, silver, with 1-dot PC Card eject button 383876-001 Processor, Intel Celeron M 370 (1.
4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ 5.0-mm socket for system board screwlocks ■ Flat-bladed screwdriver ■ Tool kit—includes connector removal tool, loopback plugs, and case utility tool 4.
Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Removal and Replacement Preliminaries ■ ■ ■ ■ ■ ■ ■ Before handling a drive, ensure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, CD-ROM drive, or a diskette drive, place it in a static-proof bag.
Removal and Replacement Preliminaries 4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to Table 4-2, “Static-Shielding Materials”). ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
5 Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are as many as 58 screws, in 7 different sizes and types, that may need to be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix C, “Screw Listing,” for detailed information on screw sizes, locations, and usage.
Removal and Replacement Procedures 5.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description 5.3 Preparing the Computer for Disassembly Battery pack # of Screws Removed 0 5.4 Hard Drive 2 to remove hard drive 4 to disassemble hard drive 5.5 Computer Feet 0 5.6 Memory Module 2 loosened 5.
Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.11 Display Assembly 4 5.12 Base Enclosure HP Pavilion dv1000 = 19 HP Compaq nx4800 and Compaq Presario V2000 = 18 5.13 USB/S-Video Controller Board 2 5.14 Speaker Assembly 0 5.15 RTC Battery 0 5.16 Menu Control Button Board 4 5.17 Heat Sink 3 5.18 Fan 2 5.19 Processor 0 5.20 System Board 4 5.
Removal and Replacement Procedures Battery Pack Spare Part Number Information 12-cell, 8.8-AHr 6-cell, 4.4-AHr 6-cell, 4.0-AHr 367760-001 367759-001 398065-001 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the front panel toward you. b. Slide and hold the battery release latch 1 to the left. (The front edge of the battery pack disengages from the computer.) c. Lift the front edge of the battery pack 2 and swing it back. d. Remove the battery pack.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 1. Loosen the two PM2.0×5.0 screws 1 that secure the hard drive cover to the computer. 2. Lift the left side of the cover 2 and swing it to the right. 3. Remove the hard drive cover. hard drive cover is included in the Miscellaneous ✎ The Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models).
Removal and Replacement Procedures 4. Grasp the mylar tab 1 on the left side of the hard drive and lift the hard drive 2 until it disconnects from the computer. 5. Slide the hard drive to the left and remove it from the hard drive bay.
Removal and Replacement Procedures 6. Remove the four PM2.5×4.0 screws 1 that secure the hard drive frame to the hard drive. 7. Lift the frame 2 to remove if from the hard drive. 8. Slide the hard drive connector 3 off the hard drive. Removing the Hard Drive Frame and Connector Reverse the above procedure to install and reassemble the hard drive.
Removal and Replacement Procedures 5.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models). The feet attach to the base enclosure as illustrated below. Replacing the Computer Feet 5.
Removal and Replacement Procedures 1. Prepare the computer for disassembly (refer to Section 5.3). 2. Loosen the two PM2.0×5.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the front edge of the memory module compartment cover 2 and swing it back. 4. Remove the memory module compartment cover.
Removal and Replacement Procedures 5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The right side of the module rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. modules are designed with slots to prevent incorrect ✎ Memory installation into the memory module socket. Removing the Memory Module Reverse the above procedure to install a memory module.
Removal and Replacement Procedures 5.7 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g Broadcomm (for use in most of the world) 802.11b/g Broadcomm (for use in the rest of the world) 802.11b/g Broadcomm (Japan, for use only on HP Compaq nx4800 models) 802.11b Intel (for use in most of the world) 802.11b Intel (for use in the rest of the world) 802.11b/g Intel (for use in most of the world) 802.
Removal and Replacement Procedures 2. Loosen the PM2.0×5.0 screw 1 that secures the Mini PCI compartment cover to the computer. 3. Lift the rear edge of the Mini PCI compartment cover 2, and then swing it forward. 4. Remove the Mini PCI compartment cover. Mini PCI compartment cover is included in the ✎ The Miscellaneous Plastics Kits, spare part numbers 367765-001 (for use on HP Pavilion dv1000 models) and 367766-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models).
Removal and Replacement Procedures note of which wireless antenna cable is attached to ✎ Make which antenna clip on the Mini PCI communications card before disconnecting the cables. 5. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 6. Spread the two retaining tabs 2 that secure the Mini PCI communications card to the communications compartment socket. (The board rises up). 7.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 2. Remove the PM2.0×7.0 screw 1 that secures the optical drive to the computer. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. (The optical drive media tray releases from the optical drive.) 4. Use the media tray frame to slide the optical drive 3 out of the computer. 5. Remove the optical drive. Removing the Optical Drive Reverse the above procedure to install an optical drive.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 3 through 9 apply only to HP Pavilion dv1000 models. ✎ Steps See steps 10 through 14 in this section for information on removing the switch cover on HP Compaq nx4800 and Compaq Presario V2000 models. 3. Remove the three PM2.0×4.0 screws that secure the switch cover to the computer.
Removal and Replacement Procedures 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Insert a flat-blade screwdriver 1 under the outside edges of the display hinge covers. 7. Lift the outside edges of the hinge covers 2 until the switch cover disengages from the computer.
Removal and Replacement Procedures 8. Swing the rear edge of the switch cover forward. Removing the Switch Cover, HP Pavilion dv1000 models Only 9. Remove the switch cover.
Removal and Replacement Procedures 10 through 14 apply only to HP Compaq nx4800 and ✎ Steps Compaq Presario V2000 models. 10. Remove the two PM2.0×4.0 screws that secure the switch cover to the computer.
Removal and Replacement Procedures 11. Turn the computer display-side up with the front panel toward you. 12. Open the computer as far as possible. 13. Insert a flat-blade screwdriver into the slots located behind the F1, F5, F11, and insert keys 1 and lift the front edge of the switch cover 2 until it disengages from the computer. 14. Remove the switch cover. Removing the Switch Cover, HP Compaq nx4800 and Compaq Presario V2000 models Only Reverse the above procedure to install the switch cover.
Removal and Replacement Procedures 5.
Removal and Replacement Procedures 2. Remove the optical drive (Section 5.8). 3. Remove the switch cover (Section 5.9). 4. Close the computer. 5. Turn the computer upside down with the rear panel toward you. 6 through 11 apply only to HP Pavilion dv1000 models. ✎ Steps See steps 12 through 15 in this section for information on removing the keyboard on HP Compaq nx4800 and Compaq Presario V2000 models. 6. Remove the two PM2.0×4.0 screws that secure the keyboard to the computer.
Removal and Replacement Procedures 7. Turn the computer display-side up with the front panel toward you. 8. Open the computer as far as possible. 9. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest.
Removal and Replacement Procedures 10. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable, HP Pavilion dv1000 models Only 11. Remove the keyboard.
Removal and Replacement Procedures 12 through 15 apply only to HP Compaq nx4800 and ✎ Steps Compaq Presario V2000 models. 12. Remove the four PM2.0×3.0 screws 1 that secure the keyboard to the computer. 13. Swing the rear edge of the keyboard 2 up and forward until it rests on the palm rest.
Removal and Replacement Procedures 14. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. Disconnecting the Keyboard Cable, HP Compaq nx4800 and Compaq Presario V2000 models Only 15. Remove the keyboard. Reverse the above procedure to install the keyboard.
Removal and Replacement Procedures 5.11 Display Assembly Display Assembly Spare Part Number Information For use on HP Pavilion dv1000 models 14.0-inch, WXGA, SVA with Brightview 14.0-inch, WXGA 373054-001 367783-001 For use on HP Compaq nx4800 models 14.0-inch, WXGA, SVA with Brightview 14.0-inch, WXGA 373060-001 373528-001 For use on Compaq Presario V2000 models 14.0-inch, WXGA, SVA with Brightview 14.
Removal and Replacement Procedures 3. Disconnect the wireless antenna cables from the Mini PCI communications card. Disconnecting the Wireless Antenna Cables 4. Remove the wireless antenna cables from the Mini PCI and memory module compartments. 5. Remove the switch cover (Section 5.9). 6. Remove the keyboard (Section 5.10). 7. Turn the computer display-side up with the front panel toward you. 8. Open the display as far as possible.
Removal and Replacement Procedures 9. Disconnect the display cable 1 from the system board. 10. Remove the tape 2 that secures the wireless antenna cables to the top cover. 11. Remove the cables from the clips 3 in the top cover.
Removal and Replacement Procedures 12 and 13 apply only to HP Pavilion dv1000 models. See ✎ Steps steps 14 and 15 in this section for information on removing the display assembly on HP Compaq nx4800 and Compaq Presario V2000 models. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 12. Remove the four PM2.0×7.
Removal and Replacement Procedures 14 and 15 apply only to HP Compaq nx4800 and ✎ Steps Compaq Presario V2000 models. Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 14. Remove the four PM2.0×5.0 screws 1 that secure the display assembly to the computer. 15. Remove the display assembly 2.
Removal and Replacement Procedures 5.12 Base Enclosure Base Enclosure Spare Part Number Information For use on HP Pavilion dv1000 models 367763-001 For use on HP Compaq nx4800 and Compaq Presario V2000 models 367764-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.
Removal and Replacement Procedures 2 through 7 apply only to HP Pavilion dv1000 models. ✎ Steps See steps 8 and 9 in this section for information on removing the base enclosure on HP Compaq nx4800 and Compaq Presario V2000 models. 2. Remove the two PM2.0×7.
Removal and Replacement Procedures 3. Turn the computer upside down with the front panel toward you. 4. Remove the following: 1 Fourteen PM2.0×7.0 screws 2 One PM2.0×5.0 screw 3 Two PM2.0×4.
Removal and Replacement Procedures 5. Swing the rear edge of the base enclosure 1 straight up and forward until it rests at an angle. 6. Slide the base enclosure 2 back at an angle. 7. Remove the base enclosure.
Removal and Replacement Procedures 8 and 9 apply only to HP Compaq nx4800 and Compaq ✎ Steps Presario V2000 models. 8. Remove the following: 1 Fifteen PM2.0×7.0 screws 2 Three PM2.0×4.0 screws 9. Lift the base enclosure 3 straight up and remove it. Removing the Base Enclosure, HP Compaq nx4800 and Compaq Presario V2000 models Only Reverse the above procedure to install the base enclosure.
Removal and Replacement Procedures 5.13 USB/S-Video Controller Board USB/S-Video Controller Board Spare Part Number Information For use on HP Pavilion dv1000 models and HP Compaq nx4800 and Compaq Presario V2000 models with a 1394 port, S-Video-out jack, expansion port, and digital memory card reader 367794-001 For use only on Compaq Presario V2000 models without a 1394 port, S-Video-out jack, expansion port, and Memory Reader 373533-001 1. Prepare the computer for disassembly (Section 5.
Removal and Replacement Procedures 2. Remove the two PM2.0×4.0 screws 1 that secure the USB/S-Video controller board to the top cover. 3. Lift the right side of the board 2 to disconnect it from the system board. 4. Remove the USB/S-Video controller board. Removing the USB/S-Video Controller Board Reverse the above procedure to install the USB/S-Video controller board.
Removal and Replacement Procedures 5.14 Speaker Assembly Speaker Assembly Spare Part Number Information For use on HP Pavilion dv1000 models 367793-001 For use on HP Compaq nx4800 and Compaq Presario V2000 models 374625-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.11) ❏ Base enclosure (Section 5.
Removal and Replacement Procedures 2. Disconnect the speaker cable 1 from the system board. 3. Lift the speaker 2 and remove it from the top cover. Removing the Speaker Assembly Reverse the above procedure to install the speaker assembly.
Removal and Replacement Procedures 5.15 RTC Battery RTC battery is included with the system board. Refer ✎ The to Section 5.20, “System Board,” for more information. 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.11) ❏ Base enclosure (Section 5.12) 2. Remove the RTC battery from the socket on the system board.
Removal and Replacement Procedures 5.16 Menu Control Button Board ✎ This section applies only to HP Pavilion dv1000 models. Menu Control Button Board Spare Part Number Information Menu control button board (includes bracket and cable) 373535-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.
Removal and Replacement Procedures 3. Remove the tape 1 that secures the menu control button board cable to the system board. 4. Release the ZIF connector 2 to which the menu control button board cable is connected and disconnect the cable 3.
Removal and Replacement Procedures 5. Remove the four PM2.0×3.0 screws 1 that secure the menu control button board and shield to the top cover. 6. Remove the menu control button board shield 2 and board 3. Removing the Menu Control Button Board and Shield Reverse the above procedure to install the menu control button board and shield.
Removal and Replacement Procedures 5.17 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal pad) 367796-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.11) ❏ Base enclosure (Section 5.12) 2. Turn the computer upside down with the front panel toward you.
Removal and Replacement Procedures 3. Disconnect the fan cable from the system board 1. 4. Remove the three PM2.0×4.0 screws 2 that secure the heat sink to the top cover. 5. Remove the heat sink 3. Removing the Heat Sink Reverse the above procedure to install the heat sink.
Removal and Replacement Procedures 5.18 Fan Fan Spare Part Number Information Fan (includes thermal pad) 367795-001 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.11) ❏ Base enclosure (Section 5.12) ❏ Heat sink (Section 5.17) 2. Turn the heat sink upside down with the front panel toward you.
Removal and Replacement Procedures 3. Remove the two PM2.0×4.0 screws 1 that secure the fan to the heat sink. 4. Remove the fan 2. Removing the Fan Reverse the above procedure to install the fan.
Removal and Replacement Procedures 5.19 Processor Processor Spare Part Number Information Intel Pentium M 745 (1.8-GHz) with 400-MHz FSB Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB Intel Pentium M 725A (1.6-GHz) with 400-MHz FSB Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB Intel Pentium M 715A (1.5-GHz) with 400-MHz FSB Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB Intel Pentium M 705 (1.5-GHz) with 400-MHz FSB Intel Pentium M 710 (1.
Removal and Replacement Procedures 2. Turn the processor locking screw 1 ¼-turn counterclockwise until you feel a click. 3. Lift the processor 2 straight up and remove it. that the gold triangle 3 on the processor should be ✎ Note aligned in the front right corner when you install the processor. Removing the Processor Reverse the above procedure to install a processor.
Removal and Replacement Procedures 5.20 System Board ✎ All system board spares kits include a disk cell RTC battery.
Removal and Replacement Procedures replacing the system board, ensure that the following ✎ When components are removed from the defective system board and installed on the replacement system board: ■ Memory modules (Section 5.6) ■ Mini PCI communications card (Section 5.7) ■ RTC battery (Section 5.15) ■ Menu control button board (Section 5.16) ■ Heat sink (Section 5.17) ■ Fan (Section 5.18) ■ Processor (Section 5.19) 1. Prepare the computer for disassembly (Section 5.
Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the TouchPad cable is connected and disconnect the cable 2 from the system board.
Removal and Replacement Procedures 4. Turn the top cover upside down with the front panel toward you. 5 and 6 apply only to HP Pavilion dv1000 models. See ✎ Steps steps 7 and 8 in this section for information on removing the system board on HP Compaq nx4800 and Compaq Presario V2000 models. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 6. Remove the four PM2.0×4.0 screws 3 that secure the system board to the top cover.
Removal and Replacement Procedures 7 and 8 apply only to HP Compaq nx4800 and ✎ Steps Compaq Presario V2000 models. 7. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 8. Remove the four PM2.0×4.0 screws 3 that secure the system board to the top cover.
Removal and Replacement Procedures 9. Flex and hold the left edge of the top cover 1 to the left. 10. Lift the left side of the system board 2 until the USB 3 and 1394 connectors 4 are clear.
Removal and Replacement Procedures 11. Release the left edge of the top cover. 12. Flex and hold the front edge of the top cover 1 forward. 13. Lift the front of the system board 2 until the audio connectors 3 are clear.
Removal and Replacement Procedures 14. Release the front edge of the top cover. 15. Slide the system board to the left at an angle and remove it from the top cover. Removing the System Board Reverse the above procedure to install the system board.
Removal and Replacement Procedures 5.21 LED Board LED Board Spare Part Number Information For use on HP Pavilion dv1000 models 367797-001 For use on HP Compaq nx4800 and Compaq Presario V2000 models 367798-001 ✎ 1. Prepare the computer for disassembly (Section 5.3) and remove the following components: ❏ Hard drive (Section 5.4) ❏ Optical drive (Section 5.8) ❏ Switch cover (Section 5.9) ❏ Keyboard (Section 5.10) ❏ Display assembly (Section 5.11) ❏ Base enclosoure (Section 5.
Removal and Replacement Procedures 3 and 4 apply only to HP Pavilion dv1000 models. See ✎ Steps steps 5 and 6 in this section for information on removing the LED board on HP Compaq nx4800 and Compaq Presario V2000 models. 3. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 4. Remove the three PM1.5×2.0 screws 3 that secure the LED board to the top cover.
Removal and Replacement Procedures 5 and 6 apply only to HP Compaq nx4800 and ✎ Steps Compaq Presario V2000 models. 5. Release the ZIF connector 1 to which the LED board cable is connected and disconnect the cable 2 from the system board. 6. Remove the two PM2.0×3.0 screws 3 that secure the LED board to the top cover. Removing the LED Board Screws, HP Compaq nx4800 and Compaq Presario V2000 models Only 7. Remove the LED board. Reverse the above procedure to install the LED board.
6 Specifications This chapter provides physical and performance specifications. Table 6-1 Computer Dimensions HP Pavilion dv1000 Height (varies from front to back) Width Depth 3.01 cm to 3.86 cm 23.46 cm 33.40 cm 1.19 in to 1.52 in 9.24 in 13.15 in HP Compaq nx4800 and Compaq Presario V2000 Height (varies from front to back) Width Depth 3.29 cm to 3.89 cm 23.06 cm 33.40 cm 1.30 in to 1.53 in 9.08 in 13.15 in 2.44 kg 2.39 kg 5.38 lb 5.
Specifications Table 6-1 Computer (Continued) Temperature Operating* Nonoperating 0°C to 35°C -20°C to 60°C 32°F to 95°F -4°F to 140°F Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.
Specifications Table 6-2 14.0-inch, WXGA, SVA Display Dimensions Height Width Diagonal 27.94 cm 20.83 cm 35.56 cm Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical 11.0 in 8.2 in 14.0 in Pixel resolution Pitch Format Configuration 0.279 × 0.
Specifications Table 6-3 Hard Drives 80-GB 60-GB 60-GB 40-GB Dimensions Height Width Weight Interface type 9.5 mm 70 mm 99 g 9.5 mm 70 mm 102 g 9.5 mm 70 mm 99 g 9.
Specifications Table 6-4 Primary 6-cell, Li-Ion Battery Pack Dimensions Height Width Depth Weight 2.00 cm 9.40 cm 13.40 cm 0.34 kg 0.79 in 3.70 in 5.28 in 0.75 lb Energy Voltage Amp-hour capacity Watt-hour capacity 11.1 V 4.
Specifications Table 6-5 24X DVD/CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 6–6 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-5 24X DVD/CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media < 110 ms < 210 ms < 130 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 V rms Cache buffer 2 MB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-6 4X DVD+RW/R and CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 6–8 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-6 4X DVD+RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media < 175 ms < 285 ms < 230 ms < 335 ms Random Full stroke Audio output level Audio-out, 0.
Specifications Table 6-7 4X DVD±RW/R and CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-R and DVD-RW DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc 6–10 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-7 4X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD DVD < 175 ms < 285 ms < 230 ms < 335 ms Random Full stroke Audio output level Audio-out, 0.
Specifications Table 6-8 8X DVD±RW/R and CD-RW Combo Drive Applicable disk Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Write: CD-R and CD-RW DVD-R and DVD-RW Disk diameter Standard disc Mini disc 6–12 12 cm (4.72 in) 8 cm (3.
Specifications Table 6-8 8X DVD±RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD DVD < 175 ms < 285 ms < 230 ms < 335 ms Random Full stroke Audio output level Audio-out, 0.
Specifications Table 6-9 8X Max DVD-ROM Drive Applicable disk DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disk diameter Standard disc Mini disc Disk thickness 6–14 12 cm (4.72 in) 8 cm (3.15 in) 1.2 mm (0.
Specifications Table 6-9 8X Max DVD-ROM Drive (Continued) Track pitch 0.74 µm Access time CD media DVD media < 100 ms < 175 ms < 125 ms < 225 ms Random Full stroke Audio output level Line-out, 0.7 V rms Cache buffer 512 KB Data transfer rate CD-R (24X) CD-RW (10X) CD-ROM (24X) DVD (8X) Multiword DMA mode 2 3600 KB/s (150 KB/s at 1X CD rate) 1500 KB/s (150 KB/s at 1X CD rate) 3600 KB/s (150 KB/s at 1X CD rate) 10,800 KB/s (1352 KB/s at 1X DVD rate) 16.
Specifications Table 6-10 System DMA Hardware DMA System Function DMA0 n/a DMA1* n/a DMA2* n/a DMA3 n/a DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
Specifications Table 6-11 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/
Specifications Table 6-11 System Interrupts (Continued) Hardware IRQ System Function IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 cardbus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or ✎ PC IRQ15.
Specifications Table 6-12 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no.
Specifications Table 6-12 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Reserved (parallel port/no EPP support) 3C0 - 3DF VGA 3E0 - 3E1 PC Card controller in CPU 3E2 - 3E3 Unused 3E8 - 3E
Specifications Table 6-13 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFF
A Connector Pin Assignments Table A-1 Universal Serial Bus Pin Signal Pin Signal 1 +5 VDC 3 Data + 2 Data – 4 Ground Maintenance and Service Guide A–1
Connector Pin Assignments Table A-2 RJ-45 (Network) Pin Signal Pin Signal 1 Transmit + 5 Unused 2 Transmit – 6 Receive – 3 Receive + 7 Unused 4 Unused 8 Unused A–2 Maintenance and Service Guide
Connector Pin Assignments Table A-3 S-Video-Out Pin Signal Pin Signal 1 TV-Ground 5 TV-CD 2 TV-CVBS 6 TV-Ground 3 TV-Ground 7 TV-YD 4 TV-Ground Maintenance and Service Guide A–3
Connector Pin Assignments Table A-4 External Monitor Pin Signal Pin Signal 1 Red analog 9 +5 VDC 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 Ground analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog A–4 Maintenance and Service Guide
Connector Pin Assignments Table A-5 RJ-11 (Modem) Pin Signal Pin Signal 1 Unused 4 Unused 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide A–5
Connector Pin Assignments Table A-6 Audio-In (Microphone) Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table A-7 Audio-Out (Headphone) Pin Signal Pin Signal 1 Audio out, left channel 3 Ground 2 Audio out, right channel A–6 Maintenance and Service Guide
B Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased. Power cord sets for use in other countries must meet the requirements of the country where the computer is used.
Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. B–2 ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country Accredited Agency Applicable Note Number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country Accredited Agency Applicable Note Number Korea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People’s Republic of China CCC 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 ✎ NOTES: 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
C Screw Listing This appendix provides specification and reference information for the screws used in the computer. All screws listed in this appendix are available in the Miscellaneous Screw Kits, spare part numbers 367776-001 (for use on HP Pavilion dv1000 models) and 373534-001 (for use on HP Compaq nx4800 and Compaq Presario V2000 models).
Screw Listing Table C-1 Phillips PM2.0×5.0 Screw mm Color Qty. Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: 1 Two screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Section 5.4) 2 Two screws that secure the memory module compartment cover to the computer (screws are captured on the cover by C clips; documented in Section 5.
Screw Listing Table C-1 Phillips PM2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.11) Phillips PM2.0×5.
Screw Listing Table C-1 Phillips PM2.0×5.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 10 5.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the base enclosure on the HP Pavilion dv1000 (documented in Section 5.12) Phillips PM2.0×5.
Screw Listing Table C-2 Phillips PM2.5×4.0 Screw mm Color Qty. Length Thread Head Width Silver 4 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM2.5×4.
Screw Listing Table C-3 Phillips PM2.0×7.0 Screw mm Color Qty. Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the optical drive to the computer (documented in Section 5.8) Phillips PM2.0×7.
Screw Listing Table C-3 Phillips PM2.0×7.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure on the HP Pavilion dv1000 (documented in Section 5.12) Phillips PM2.0×6.
Screw Listing Table C-3 Phillips PM2.0×6.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 14 screws that secure the base enclosure on the HP Pavilion dv1000 (documented in Section 5.12) Phillips PM2.0×6.
Screw Listing Table C-3 Phillips PM2.0×6.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 18 7.0 mm 2.0 mm 4.0 mm Where used: 15 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.12) Phillips PM2.0×6.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the switch cover on the HP Pavilion dv1000 (documented in Section 5.9) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the switch cover on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.9) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the keyboard on the HP Pavilion dv1000 (documented in Section 5.10) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the base enclosure on the HP Pavilion dv1000 (documented in Section 5.12) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the base enclosure on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.12) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the USB/S-Video controller board to the computer (documented in Section 5.13) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the heat sink to the computer (documented in Section 5.17) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the fan to the heat sink (documented in Section 5.18) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the HP Pavilion dv1000 (documented in Section 5.20) Phillips PM2.0×4.
Screw Listing Table C-4 Phillips PM2.0×4.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 19 4.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.20) Phillips PM2.0×4.
Screw Listing Table C-5 Phillips PM2.0×3.0 Screw mm Color Qty. Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the keyboard on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.10) Phillips PM2.0×3.
Screw Listing Table C-5 Phillips PM2.0×3.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the menu control button board on the HP Pavilion dv1000 (documented in Section 5.16) Phillips PM2.0×3.
Screw Listing Table C-5 Phillips PM2.0×3.0 Screw (Continued) mm Color Qty. Length Thread Head Width Black 10 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the LED board on the HP Compaq nx4800 and Compaq Presario V2000 (documented in Section 5.21) Phillips PM2.0×3.
Screw Listing Table C-6 Phillips PM2.0×7.0 Round Head Screw mm Color Qty. Length Thread Head Width Silver 4 7.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly on the HP Pavilion dv1000 (documented in Section 5.11) Phillips PM2.0×5.
Screw Listing Table C-7 Phillips PM1.5×2.0 Screw mm Color Qty. Length Thread Head Width Black 3 2.0 mm 1.5 mm 6.0 mm Where used: 3 screws that secure the LED board on the HP Pavilion dv1000 (documented in Section 5.21) Phillips PM1.5×2.
Index 1394 port 1–11, 1–13 6-in-1 Digital Media Reader light 1–11, 1–13 6-in-1 Digital Media Reader slot 1–11, 1–13 6-in-1 Memory Reader light 1–13 6-in-1 Memory Reader slot 1–13 A AC adapter, spare part number 3–25, 3–32 arrow keys 1–19, 1–21 audio troubleshooting 2–23 audio-in (microphone) jack location 1–7, 1–9 pin assignments A–6 audio-out (headphone) jack location 1–7, 1–9 pin assignments A–6 B Back button 1–27 base enclosure removal 5–35 spare part numbers 3–15, 3–27, 5–35 battery light 1–7, 1–9 Mai
Index Computer Setup Advanced Menu 2–4 Main Menu 2–2 overview 2–1 Security Menu 2–3 Tools Menu 2–4 computer specifications 6–1 connector pin assignments external monitor A–4 headphone A–6 microphone A–6 monitor A–4 RJ-11 (modem) A–5 RJ-45 (network) A–2 S-Video-out A–3 Universal Serial Bus (USB) A–1 connectors, service considerations 4–2 D design overview 1–36 disassembly sequence chart 5–3 diskette drive OS loading problems 2–19 spare part number 3–24 display assembly removal 5–30 spare part numbers 3–3,
Index DVD-ROM drive OS loading problems 2–20 precautions 4–2 removal 5–16 spare part numbers 3–15, 3–17, 3–23, 3–31, 3–33, 5–16 specifications 6–14 E electrostatic discharge 4–3, 4–7 EMI Gasket Kit, spare part number 3–36 exhaust vents 1–15, 1–17, 1–33, 1–35 expansion port 1–15, 1–17 external monitor port location 1–15, 1–17 pin assignments A–4 no OS loading from diskette drive 2–19 no OS loading from hard drive 2–16, 2–17, 2–18 no power 2–8, 2–10, 2–11 no video 2–12, 2–13 nonfunctioning device 2–25 nonf
Index headset, spare part number 3–25, 3–31 heat sink removal 5–48 spare part number 3–11, 3–31, 5–48 I I/O address specifications 6–19 IDE drive light 1–7, 1–9 interrupt specifications 6–17 K keyboard removal 5–24 spare part numbers 3–7, 3–9, 3–28, 3–29, 3–30, 5–24 troubleshooting 2–26 keyboard components 1–18, 1–20 keypad keys 1–19, 1–21 L label area 1–33, 1–35 LED board removal 5–62 spare part numbers 3–9, 3–31, 5–62 left-side components 1–14, 1–16 Logo Kit, spare part number 3–25, 3–32, 3–33 Index–
Index modem jack location 1–15, 1–17 pin assignments A–5 modem, troubleshooting 2–28 monitor port location 1–15, 1–17 pin assignments A–4 mouse, spare part number 3–25, 3–27 Music button 1–23 mute button 1–25, 1–29 mute light 1–25, 1–29 N network jack location 1–15, 1–17 pin assignments A–2 network, troubleshooting 2–28 Next/Fast Forward button 1–25 nonfunctioning device, troubleshooting 2–14, 2–25 num lock key 1–19, 1–21 num lock light 1–27, 1–29 O OK button 1–27 operating system loading, troubleshootin
Index Q QuickPlay, no OS loading 2–21, 2–22 R rear components 1–14, 1–16 remote control, spare part number 3–25, 3–32 removal preliminaries 4–1 procedures 5–1 replacement preliminaries 4–1 procedures 5–1 right-side components 1–10, 1–12 RJ-11 (modem) jack location 1–15, 1–17 pin assignments A–5 RJ-45 (network) jack location 1–15, 1–17 pin assignments A–2 RTC battery, removal 5–44 S Screw Kit, spare part number 3–25, 3–28, 3–33 screw listing C–1 security cable slot 1–15, 1–17 serial number 3–1, 5–2 servic
Index T U tools required 4–1 top components 1–22, 1–24, 1–26, 1–28, 1–30 top cover, spare part numbers 3–9, 3–27, 3–33 TouchPad buttons 1–27, 1–31 horizontal scrolling region 1–31 light 1–27, 1–31 location 1–27, 1–31 on/off button 1–27, 1–31 vertical scroll region 1–27, 1–31 transporting precautions 4–4 troubleshooting audio 2–23 Computer Setup 2–1 docking device 2–14 flowcharts 2–5 keyboard 2–26 modem 2–28 network 2–28 no OS loading for QuickPlay application 2–21, 2–22 nonfunctioning device 2–14, 2–25 O
