Insight Integration for HP Network Node Manager Revision 3.4 User Guide
Table Of Contents
- Insight Integration for HP Network Node Manager Revision 3.4 User Guide
- Notice
- Contents
- Introduction
- Installation
- Installation overview
- Preinstallation considerations
- Upgrading from previous versions of the Insight Integration
- Installation procedures for HP-UX and Solaris platforms
- Installation procedures for Windows platforms
- Uninstalling the Insight Integration on HP-UX and Solaris platforms
- Uninstalling the Insight Integration on Windows platforms
- Configuration files
- Tool Definition configuration
- Additional configuration requirements
- Event-only integration
- Installing the Insight Integration on an NNM Remote Console
- Installing the Web Jetadmin integration
- Creating NNM events using HP SIM 5.0
- Creating NNM events using HP SIM 5.1
- Configuring SNMP on an HP ProLiant server running NNM
- Using the software
- Using the Insight Integration
- Discovering HP servers with the Insight Integration
- Insight Integration menus
- Insight Integration menu options
- Viewing HP systems information
- HP event management in HP Network Node Manager
- HP Insight Information menu options
- HP Insight Summary Launch for desktops
- HP Insight Information for servers
- Summary
- Integrated Management Log
- Software Version
- System—Processor
- System—Memory
- System—PCI slots
- Health—Fault-tolerant fans
- Health—Temperatures
- Health—Thresholds
- Drives—SCSI
- Drives—IDA
- Drives—Fibre
- Insight Lights-Out information
- Insight Lights-Out log
- HP Insight graphics
- HP Insight rack information
- Using HP Systems Insight Manager with HP Network Node Manager
- Configuring the HP Systems Insight Manager launch on Windows
- Configuring the Systems Insight Manager launch on UNIX
- Launching HP Systems Insight Manager
- Running an in-context launch to HP Systems Insight Manager
- Using the Insight Integration with the Dynamic Views interface
- Using the Insight Integration with the NNM web interface
- Using the Insight Integration with HP Web Jetadmin
- Viewing events in HP Systems Insight Manager
- Using the Insight Integration with the NNM Remote Console
- Troubleshooting
- Technical support
- Acronyms and abbreviations
- Index
Troubleshooting 97
The log contains information to help solve the problem. If the problem persists, see "Frequently asked
questions (on page 94)" and "Before contacting Technical Support (on page 99)" for further assistance.
Message logs and application error messages
The Insight Integration creates many files that can contain a variety of installation and operational
messages. If you are having problems with HP Network Node Manager and the Insight Integration, view
these files for further information and problem analysis.
See "Validating the configuration (on page 97)" to confirm that the Insight Integration has installed
correctly and to resolve any problems.
• Error messages from all processes of the Insight Integration are logged to the file
TMP/CIMOVERR.LOG or TEMP\CIMOVERR.LOG.
• Installation messages from the Insight Integration are logged to the file tmp/ciminstall.log on UNIX®
and the file %OV_BIN%\ciminstall.log on Windows.
• Uninstall messages from the Insight Integration are logged to the file tmp/cimuninstall.log on
UNIX®and the file %OV_BIN%\cimuninstall.log on Windows.
• Install and uninstall error messages are logged to the file tmp/cimerror.log on UNIX® and the file
%OV_BIN%\cimerror.log on Windows.
If problems persist, contact HP Technical Support.
Validating the configuration
To verify that the application is configured properly, the following tools are provided in the
$OV_INSTALL/TOOLS/CPQ directory. Run the following tools from a command line prompt to display
relevant messages and appropriate actions.
• CPQCHKSNMP checks for SNMP connectivity with a given node and given community string.
• CPQCHKAGNT detects whether the SNMP master agent and the HP Management Agents are active
on a given node. The following is an example of the syntax:
CPQCHKAGNT [-n nodename -f filename : Hostname/IP-Address of node]
• CPQCHECK checks for:
o Valid values in the environment variables
o The presence of all the configuration files required by the Insight Integration
o Syntax of all the configuration files
o Authorization of the package
o The presence of all the registration files required by the application
The process within the CPQCHECK utility can also be performed individually by using the following
commands:
• CPQCHKENV checks for the following environment variables:
o IPMAP_NO_SYMBOL_CHANGES=TRUE
o OV_BIN
• CPQCHKREG checks for the presence of all the registration files.