Insight Integration for HP Network Node Manager Revision 3.4 User Guide
Table Of Contents
- Insight Integration for HP Network Node Manager Revision 3.4 User Guide
- Notice
- Contents
- Introduction
- Installation
- Installation overview
- Preinstallation considerations
- Upgrading from previous versions of the Insight Integration
- Installation procedures for HP-UX and Solaris platforms
- Installation procedures for Windows platforms
- Uninstalling the Insight Integration on HP-UX and Solaris platforms
- Uninstalling the Insight Integration on Windows platforms
- Configuration files
- Tool Definition configuration
- Additional configuration requirements
- Event-only integration
- Installing the Insight Integration on an NNM Remote Console
- Installing the Web Jetadmin integration
- Creating NNM events using HP SIM 5.0
- Creating NNM events using HP SIM 5.1
- Configuring SNMP on an HP ProLiant server running NNM
- Using the software
- Using the Insight Integration
- Discovering HP servers with the Insight Integration
- Insight Integration menus
- Insight Integration menu options
- Viewing HP systems information
- HP event management in HP Network Node Manager
- HP Insight Information menu options
- HP Insight Summary Launch for desktops
- HP Insight Information for servers
- Summary
- Integrated Management Log
- Software Version
- System—Processor
- System—Memory
- System—PCI slots
- Health—Fault-tolerant fans
- Health—Temperatures
- Health—Thresholds
- Drives—SCSI
- Drives—IDA
- Drives—Fibre
- Insight Lights-Out information
- Insight Lights-Out log
- HP Insight graphics
- HP Insight rack information
- Using HP Systems Insight Manager with HP Network Node Manager
- Configuring the HP Systems Insight Manager launch on Windows
- Configuring the Systems Insight Manager launch on UNIX
- Launching HP Systems Insight Manager
- Running an in-context launch to HP Systems Insight Manager
- Using the Insight Integration with the Dynamic Views interface
- Using the Insight Integration with the NNM web interface
- Using the Insight Integration with HP Web Jetadmin
- Viewing events in HP Systems Insight Manager
- Using the Insight Integration with the NNM Remote Console
- Troubleshooting
- Technical support
- Acronyms and abbreviations
- Index
Technical support 99
Technical support
Before contacting Technical Support
If you are having problems installing or configuring the Insight Integration, complete the following steps
before calling Technical Support (on page 99):
• Review the "Installation (on page 14)" section
• Review the "Troubleshooting (on page 94)" section
• Provide copies of the following files:
o Installation log file CIMINSTALL.LOG
o Error log file TMP/CIMOVERR.LOG
o Screen output from the diagnostic tools ("Validating the configuration" on page 97)
HP contact information
For the name of the nearest HP authorized reseller:
• In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).
• In other locations, see the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html
).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage
(http://welcome.hp.com/country/us/en/contact_us.html
). To contact HP by phone:
o Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a
week. For continuous quality improvement, calls may be recorded or monitored.
o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www.hp.com
).
• In other locations, see the Contact HP worldwide (in English) webpage
(http://welcome.hp.com/country/us/en/wwcontact.html
).