Manual

8–2 User’s Guide
Getting Help
✎
If any other error messages are displayed, you have any other
problems, or you can not find a solution in this table, contact your
network system administrator.
You are not able to make a network
connection using the Connection
Manager.
1. Verify that the network cable is
properly connected.
2. Verify that the network cable is
connected to a hub or other network
outlet.
3. Check with your network system
administrator to ensure that the
WBT is set up properly.
While connected to a server the
keyboard and the mouse freeze.
The connection to the server may be
broken.
1. Turn the terminal off, then on again.
2. Attempt to make another
connection.
If you cannot make the connection
again:
1. Verify that the network cable is
properly connected.
2. Check with your network system
administrator to ensure that you are
using the correct network cable.
Table 8–1: Troubleshooting the Terminal (Continued)
Problem Solution
250090-001 Thin Clients Book.book Page 2 Tuesday, July 17, 2001 9:52 AM