System information

ISSUE

Attempts to ping the client result in message “unknown host” error.

SOLUTION

Ensure the host name is correct and includes a fully qualified domain name (FQDN) for the applicable

domain where the thin client is located. You may also need to add the FQDN in /etc/hosts.

Modify /etc/dhcp3/dhclient.conf and enter the option send host-name [FQDN].

Keyboard

ISSUE

The local keyboard settings do not match the actual characters on my keyboard.

SOLUTION

The characters used in the keyboard mappings are defined by the xserver provided by the Debian

repository and can be modified either by changing the source files in /etc/X11/xkb or by running the

xmodmap command from the users ~/.xsession script. This latter method is used by the hptc-

keyboards package available in the HP repository to customize the international keyboard provided by

HP.

Multimedia

ISSUE

Attempting to play video with the default install of the mplayer package from

http://www.debian-multimedia.org causes this message to appear: Error opening/initializing the

selected video_out (-vo) device.

SOLUTION

Open the Preferences dialog, select the Video tab, and select a different driver. The xv or x11 drivers

seem to provide the best performance.

Miscellaneous

ISSUE

The system intermittently hangs.

SOLUTION

Check available flash space with the command df –h from an xterm or console. You may need to

delete unnecessary files. One possible alternative is to install localepurge from the Debian repository

or delete documentation files by running the /usr/share/hp/cleandocs script from an xterm

console.

70 Chapter 7 Troubleshooting ENWW