367187-002.book Page i Friday, March 17, 2006 10:38 AM Getting Started HP Compaq Notebook Series Document Part Number: 367187-002� May 2006 This guide explains how to set up your hardware and software and begin using the computer in Microsoft Windows.
367187-002.book Page ii Friday, March 17, 2006 10:38 AM © Copyright 2005, 2006 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
67187-002.book Page iii Friday, March 17, 2006 10:38 AM Contents 1 First-time setup Identify required hardware . . . . . . . . . . . . . . . . . . . . . . . . Set up the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Step 1: Insert the battery pack . . . . . . . . . . . . . . . . . . Step 2: Connect the computer to external power. . . . Step 3: Turn on the computer . . . . . . . . . . . . . . . . . . Step 4: Set up the software . . . . . . . . . . . . . . . . . . . .
367187-002.book Page iv Friday, March 17, 2006 10:38 AM Contents 3 Troubleshooting Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . The computer is unable to start up. . . . . . . . . . . . . . . The computer screen is blank . . . . . . . . . . . . . . . . . . Software is functioning abnormally . . . . . . . . . . . . . The computer is turned on but not responding . . . . . The computer is unusually warm.
367187-002.book Page v Friday, March 17, 2006 10:38 AM Contents C Backup and recovery Safeguard your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1 Back up the system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2 Back up specific files or folders . . . . . . . . . . . . . . . . C–2 Back up the entire system . . . . . . . . . . . . . . . . . . . . . C–3 Back up modifications made to the system . . . . . . . . C–5 Schedule backups . . . . . . . . . . . . . . . . . . . .
367187-002.book Page 1 Friday, March 17, 2006 10:38 AM 1� First-time setup Identify required hardware To set up the computer for the first time, you will need the computer, HP Smart AC adapter, power cord, and the battery pack. included with the computer may vary by region and ✎ Components by model.
367187-002.book Page 2 Friday, March 17, 2006 10:38 AM First-time setup Components 1 HP Smart AC Adapter 4 Modem cable (optional for setup) 2 Power cord 5 Modem adapter (optional for setup) 3 Battery pack only the included AC adapter or one approved for use with ✎ Use this computer. you use dial-up networking, the modem cable is optional ✎ Unless for setup.
367187-002.book Page 3 Friday, March 17, 2006 10:38 AM First-time setup Set up the computer To set up the computer, you will 1. Insert the battery pack into the computer. 2. Connect the computer to external power. ✎ The battery pack begins to charge. 3. Turn on the computer. 4. Set up the software. 5. Create recovery discs (recommended). ✎ Refer to Appendix C, “Backup and recovery,” for instructions.
367187-002.book Page 4 Friday, March 17, 2006 10:38 AM First-time setup Step 1: Insert the battery pack To insert the battery pack: ✎ Battery packs vary by model. 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the battery pack 1 into the battery bay until it is seated. 3. Press the battery pack 2 into the computer until it clicks into place.
367187-002.book Page 5 Friday, March 17, 2006 10:38 AM First-time setup Step 2: Connect the computer to external power cords and AC outlets vary in appearance by region and ✎ Power country. To connect the computer to external AC power: 1. Plug the AC adapter into the power connector 1 on the computer. 2. Plug the power cord into the AC adapter 2. 3. Plug the other end of the power cord into an AC outlet 3.
367187-002.book Page 6 Friday, March 17, 2006 10:38 AM First-time setup When the computer receives AC power, the battery pack begins to charge and the battery light (on the front of the computer) is turned on. When the battery pack is fully charged, the battery light is turned off. Leave the computer connected to external power until the battery pack is fully charged and the battery light is turned off.
367187-002.book Page 7 Friday, March 17, 2006 10:38 AM First-time setup 3. Slide the power switch 1 toward the front of the computer. The power/standby light 2 is turned on, and you are prompted to begin software setup. power/standby light is visible whether the computer is open ✎ The or closed.
367187-002.book Page 8 Friday, March 17, 2006 10:38 AM First-time setup Step 4: Set up the software After the computer is turned on, it will go through a brief software setup. Follow the on-screen instructions to set up the software. Note the following: ■� After you respond to the setup prompt, you must complete the entire setup process without interruption. Setup time varies. ■� During software setup, the computer may pause periodically for several minutes.
367187-002.book Page 9 Friday, March 17, 2006 10:38 AM First-time setup Step 5: Create recovery discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software applications to factory settings in case of system failure or instability.
367187-002.book Page 1 Friday, March 17, 2006 10:38 AM 2� Next steps Install additional hardware and software Identify and install hardware To see a list of hardware installed on the computer: 1. Select Start > My Computer. 2. In the left pane of the Systems Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify your device configurations using Device Manager.
367187-002.book Page 2 Friday, March 17, 2006 10:38 AM Next steps Locate or install software The computer includes software that may be ■� Preinstalled on your hard drive. To see a list of the ready-to-use software preinstalled on your computer: 1. Click Start > All Programs. 2. Double-click the program you want to open. ■� Provided on a CD or DVD.
367187-002.book Page 3 Friday, March 17, 2006 10:38 AM Next steps Protect the computer The information in this section is designed to protect the computer from damage caused by a virus, a security breach, a power surge, or unsafe operation. Protect the computer from viruses When you use the computer for e-mail, network, or Internet access, you expose it to computer viruses that can disable the operating system, applications, or utilities or cause them to function abnormally.
367187-002.book Page 4 Friday, March 17, 2006 10:38 AM Next steps Protect your privacy When you use the computer for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about you, your computer, and your data. To optimize the privacy protection features included with the computer ■� Keep the operating system and software updated. Many software applications contain security enhancements. ■� Use a firewall.
367187-002.book Page 5 Friday, March 17, 2006 10:38 AM Next steps Use the computer safely Å WARNING: To reduce the risk of electric shock or damage to your equipment: ■� Plug the power cord into an AC outlet that is easily accessible at all times. ■� Disconnect power from the computer by unplugging the power cord from the AC outlet (not by unplugging the power cord from the computer). ■� If provided with a 3-pin attachment plug on your power cord, plug the cord into a grounded (earthed) 3-pin outlet.
367187-002.book Page 6 Friday, March 17, 2006 10:38 AM Next steps Å WARNING: To reduce potential safety issues, only the AC adapter or battery pack provided with the computer, a replacement AC adapter or battery pack provided by HP, or a compatible AC adapter or battery pack purchased as an accessory from HP should be used with the computer.
367187-002.book Page 7 Friday, March 17, 2006 10:38 AM Next steps Update your software Most software, including the operating system, is updated frequently by the manufacturer or provider. Important updates to the software included with the computer might have been released since the computer left the factory. Some updates may affect the way the computer responds to optional software or external devices. Many updates provide security enhancements.
367187-002.book Page 8 Friday, March 17, 2006 10:38 AM Next steps Turn off the computer correctly Whenever possible, turn off the computer by using the standard shutdown procedure: 1. Save your work and close all open applications. 2. Shut down the computer through the operating system by selecting Start > Turn Off Computer > Turn Off. you have been registered to a network domain, the button you ✎ Ifclick will be called Shut Down instead of Turn Off Computer.
367187-002.book Page 1 Friday, March 17, 2006 10:38 AM 3� Troubleshooting Troubleshooting resources If you experience computer problems, follow the troubleshooting steps below: 1. Refer to “Quick troubleshooting,” next in this chapter. 2. Access additional information about the computer and Web site links through the Help and Support Center. Select Start > Help and Support.
367187-002.book Page 2 Friday, March 17, 2006 10:38 AM Troubleshooting Quick troubleshooting The computer is unable to start up To turn on the computer, slide the power switch toward the front of the computer. When the computer is turned on, the power light is turned on. If the computer and the power light are not turned on when you slide the power switch on, adequate power may not be available to the computer.
367187-002.book Page 3 Friday, March 17, 2006 10:38 AM Troubleshooting The computer screen is blank If the computer is on but the screen is blank, the computer may be in standby or hibernation, may not be set to display the image on the computer screen, or the display switch may not be functioning properly. Try the suggestions below to resolve the issue: ■� To resume from standby or restore from hibernation, briefly slide the power switch toward the front of the computer.
367187-002.book Page 4 Friday, March 17, 2006 10:38 AM Troubleshooting Software is functioning abnormally If the software becomes unresponsive or responds abnormally: ■� Restart the computer: ❏�In Microsoft® Windows® XP Home, select Start > Turn Off Computer > Restart. ❏�In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (If you have been registered to a network domain, the button you click will be called Shut Down instead of Turn Off Computer.
367187-002.book Page 5 Friday, March 17, 2006 10:38 AM Troubleshooting Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved information. 1. Press ctrl+alt+delete. Then select Shut Down > Turn Off. 2. Slide the power switch toward the front of the computer and hold it for at least 5 seconds. 3. Disconnect the computer from external power and remove the battery pack. The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use.
367187-002.book Page 6 Friday, March 17, 2006 10:38 AM Troubleshooting An external device is not working If an external device does not function as expected: ■� Turn on the device as instructed in the device documentation. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■� Be sure that ❏�All device connections are secure. ❏�The device is receiving electrical power.
367187-002.book Page 7 Friday, March 17, 2006 10:38 AM Troubleshooting ■� Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on. ■� Disconnect and then reconnect all cables, and turn the power off and then back on. information on setting up a home wireless network ✎ For connection, refer to http://www.hp.com/go/techcenter/wireless (English only).
367187-002.book Page 8 Friday, March 17, 2006 10:38 AM Troubleshooting Prepare to contact Customer Care For the fastest possible resolution of your problem, have the computer and the following information available when you call or e-mail: ■� Product name located on the display or keyboard. ■� Serial number (s/n) listed on the service tag. ❏�The service tag label is on the bottom of the computer.
367187-002.book Page 1 Friday, March 17, 2006 10:38 AM A� Notebook Tour� included with the computer may vary by region ✎ Components and by model. The illustrations in this appendix identify the standard features included on most computer models.
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367187-002.book Page 5 Friday, March 17, 2006 10:38 AM Notebook Tour Fingerprint reader The fingerprint reader allows you to log on to Windows using a fingerprint registered in ProtectTools Security Manager, instead of using a Windows password. ✎ The location of the fingerprint reader varies by model.
7187-002.book Page 6 Friday, March 17, 2006 10:38 AM Notebook Tour Wireless antennae Two wireless antennae send and receive wireless device signals. These antennae are not visible from the outside of the computer. For wireless regulatory notices pertaining to your region, refer to the Regulatory, Safety and Environmental Notices located in the Help and Support Center. optimal transmission, keep the areas immediately around ✎ For the antennae free from obstructions.
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367187-002.book Page 8 Friday, March 17, 2006 10:38 AM Notebook Tour Left-side components Right-side components Components 1 Security cable slot 7 Speaker 2 Vent* 8 Audio-out (headphone) jack 3 Wireless button (select models only) 9 Audio-in (microphone) jack 4 USB port - Powered USB port 5 Info Center button q PC Card slot or optional smart card reader 6 Power switch w Digital Media Slot *Depending on computer model, vents vary in number and location.
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367187-002.book Page 1 Friday, March 17, 2006 10:38 AM B� Connect to the Internet from your home The computer includes hardware and software that allows you to connect to the Internet. Before you can access the Internet, you must ■� Choose an Internet service provider (ISP). ■� Choose the type of Internet connection you want, such as broadband, wireless, or dial-up, and connect the hardware. hardware and software features vary depending on the ✎ Internet computer model and your location.
367187-002.book Page 2 Friday, March 17, 2006 10:38 AM Connect to the Internet from your home Use the New Connection Wizard You can use the New Connection Wizard to connect to the Internet ■� If you already have an account with an ISP. ■� If you have a disc from an ISP. ■� If you do not have an Internet account and would like to select an ISP from the list provided within the wizard.
367187-002.book Page 3 Friday, March 17, 2006 10:38 AM Connect to the Internet from your home Choose the type of Internet connection There are 3 basic types of Internet connection: ■� Broadband: High-speed Internet access is available through: ❏ Cable modem ❏ Digital Subscriber Line (DSL) ❏ Satellite ❏ Other services For broadband access, additional hardware and/or software must be provided by your ISP. ■� Wireless: For high-speed mobile Internet access, you can use a wireless connection.
367187-002.book Page 1 Friday, March 17, 2006 10:38 AM C Backup and recovery The HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality. installed drivers, utilities, and applications can be copied ✎ HP to a CD or to a DVD using the HP Backup and Recovery Manager. copy software to a disc on this computer, the computer must ✎ Tobe connected to an optional external MultiBay device with an optical drive.
367187-002.book Page 2 Friday, March 17, 2006 10:38 AM Backup and recovery Back up the system Using HP Backup and Recovery Manager, you can ■� Back up specific files and folders. ■� Back up the entire system. ■� Back up modifications since your last backup, using HP system recovery points. ■� Schedule backups. Back up specific files or folders You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs. To back up specific files or folders: 1.
367187-002.book Page 3 Friday, March 17, 2006 10:38 AM Backup and recovery 5. Click Backup selected files from most common locations (Recommended). – or – Click Advanced Backup (Experienced users) to access advanced filtering techniques. 6. Click Next. 7. Follow the on-screen instructions to back up specific files or folders. This process may take several minutes depending on the file size and speed of the computer.
367187-002.book Page 4 Friday, March 17, 2006 10:38 AM Backup and recovery 3. Click Backup to protect system settings and important data files, and then click Next. 4. Click Backup entire hard drive, and then click Next. The Entire Drive Backup Manager opens. 5. Click Next. 6. Select where you want to back up your entire drive. You can back up to one of the following locations: ❏�On my PC: This option backs up your information to the computer hard drive.
367187-002.book Page 5 Friday, March 17, 2006 10:38 AM Backup and recovery Back up modifications made to the system When you back up modifications made to the system, you are creating system recovery points. A system recovery point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
367187-002.book Page 6 Friday, March 17, 2006 10:38 AM Backup and recovery Schedule backups To schedule backups: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The Backup and Recovery Manager opens. 2. Click Expert Mode. 3. Click Schedule Backups. 4. Click Next. The Backup Scheduler opens. 5. Click Next. 6. Schedule recovery points at specific intervals (daily, weekly) or at specific events, such as at system start or when you dock to a docking station.
367187-002.book Page 7 Friday, March 17, 2006 10:38 AM Backup and recovery Recover the system HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs.
367187-002.book Page 8 Friday, March 17, 2006 10:38 AM Backup and recovery Create recovery discs (recommended) After setting up the computer for the first time, you can create a set of recovery discs of your full factory image using HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and restore the operating system and software programs to factory settings in case of system failure or instability.
367187-002.book Page 9 Friday, March 17, 2006 10:38 AM Backup and recovery To create a set of recovery discs: 1. Select Start > All Programs > HP Backup & Recovery Manager > HP Backup and Recovery Manager. The HP Backup and Recovery Manager opens. 2. Click Next. 3. Click Create recovery CDs and DVDs to recover the system (recommended). 4. Click Next. The Recovery Media Creator Wizard opens. 5. Click Next. 6. Click Write to CD/DVD, and then click Next. 7.
367187-002.book Page 10 Friday, March 17, 2006 10:38 AM Backup and recovery Perform a recovery Performing a recovery from the recovery discs To perform a recovery from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optional external MultiBay device optical drive and restart the computer. 3. Follow the on-screen instructions. Performing a recovery from the hard drive Start the full system recovery from either the Start button or f11. 1.
367187-002.book Page 11 Friday, March 17, 2006 10:38 AM Backup and recovery From f11: a. Restart the computer. b. Press f11 while the “Press for recovery” message is displayed on the screen. c. Continue to step 2 to complete the recovery process. 2. Choose one of the following options: ❏�Recover PC to a specific point in time: Allows you to recover from a previous recovery point.
367187-002.book Page 1 Friday, March 17, 2006 10:38 AM D� Specifications The following sections provide information on the operating environment specifications and power specifications. Operating environment The operating environment information in the following table might be helpful if you plan to use or transport your computer in extreme environments. Factor Metric U.S.
367187-002.book Page 2 Friday, March 17, 2006 10:38 AM Specifications Rated input power The power information in this section may be helpful if you plan to travel internationally with your computer. The computer operates on DC power, which can be supplied by battery or an an AC-to-DC adapter. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
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