HP DesignJet T120 and T520 Printer Series - Introductory information

Introductory Informatio
n
4
English
Front-panel error messages
If you see an error message that does not appear here, and you feel in doubt about the correct response, or if the
recommended action does not seem to solve the problem, contact HP Support.
Message or code Recommendation
[Color] cartridge has expired Replace the cartridge.
[C
olor] cartridge is low on ink Ensure that you have a new cartridge of the same color
ready.
[Color] cartridge is very low on ink Ensure that you have a new cartridge of the same color
ready.
Depleted cartridges must be replaced to resume
printing
Replace the cartridges as needed.
One or more cartridges appear to be missing or
damaged
Insert cartridges of the correct color as needed.
Paper jam See the User’s Guide.
Paper width is smaller than the minimum size supported
by the selected paper source. Load cancelled.
Remove the paper and load paper of the correct size.
Loaded paper is too wide. Manual unload required. Remove the paper manually and load paper of the
correct size.
Paper too far from lateral load line. Please try again. Remove and reload the paper.
Please manually unload roll paper and try again. Rewind the roll manually.
Single sheet is loaded with too much skew. Press Eject
to unload paper.
Remove and reload the paper.
The current job has been cancelled because the roll is
out of paper. Load the roll and send the job again.
Load a new roll.
You are printing a multipage job. Load another sheet
to continue printing or cancel the job.
Load another single sheet.
Multi-sheet tray is out of paper. Load paper in multi-
sheet tray and press OK to continue printing or cancel
the job.
Load paper into the multi-sheet tray.
End of roll has been reached. It is not possible to load
the roll.
Load a new roll.
Missing or failed printhead Remove and reinsert the same printhead, or try
cleaning the electrical connections. If necessary, insert
a new printhead.
Note: The error message does not permit returning to
the home s
creen to start the printhead replacement.
Instead, press 6KRZPRUH.
5HÀOOHGRUGHSOHWHGFDUWULGJHGHWHFWHG Check the cartridge.
Used cartridges might not have enough ink to complete
startup. Open ink door to replace the cartridges.
A new printhead has been inserted without a new set
of ink cartridges. Replace the cartridges not marked
as new.
:URQJÀOHIRUPDW 7KHÀOHIRUPDWLVLQFRUUHFWRUQRWVXSSRUWHG7KHSULQWHU
cannot process the job, which will be discarded.
Out of memory The printer cannot complete the job. Resend the job,
selecting Send job as bitmap in the driver: go to
the Advanced tab, then Document options > Printer
featur
es.