DesignJet T900 and T1500 Printer Series - User guide

If I load a new roll of paper, will jobs that were on hold for paper be automatically
printed?
Yes. Every time a new roll of paper is loaded, the printer will check if there are any jobs on hold for paper that
could be printed on the loaded roll.
I don’t like jobs being put on hold for paper. Can I prevent it?
Yes, this can be done from the front panel: see Paper mismatch action on page 22.
I set the option “Paper mismatch action” to “Print anyway”, but some jobs are still
put on hold (Windows driver only)
If the Show print preview option is selected in the driver or the Embedded Web Server, jobs are put on hold
until you have checked the preview and resumed the job. Check that the Show print preview option is not
checked in the driver, and that there are no pending preview windows waiting for conrmation to continue
printing.
My job is exactly as wide as the roll of paper that is loaded on the printer, but is put
on hold for paper
Margins are managed in dierent ways depending on the le type:
●
For HP-GL/2 and HP RTL les, by default, margins are included inside the drawing, so a 914 mm (36 in)
HP-GL/2 and HP RTL le can be printed on a 914 mm (36 in) roll of paper and will not be put on hold for
paper.
●
For other le formats, such as PostScript, PDF, TIFF or JPEG, the printer assumes that margins need to be
added outside the drawing (as, in many cases, these formats are used for photographs and other images
that do not include margins). This means that, to print a 914 mm (36 in) TIFF, the printer needs to add
margins, and the drawing needs 925 mm (36.4 in) of paper to be printed; this would cause the job to be
put on hold if the paper that is loaded on the printer is only 914 mm (36 in) wide.
If you wish to print these le formats without adding extra margins outside of the drawing, the Clip
contents by margins option can be used. This option will force the margins to be set inside of the
drawing, so a 914 mm (36 in) TIFF can be printed on a 914 mm (36 in) roll of paper without being put on
hold. However, if there is no white space already included in the drawing’s borders, some contents could
be clipped because of the margins.
NOTE: If you choose the option Match exact size, your job will be printed only on paper whose width exactly
matches the width of the job.
The paper has jammed in the print platen
When a paper jam occurs, you normally see the Possible paper jam message in the front-panel display, and a
system error 81:01 or 86:01.
1. Open the window.
138 Chapter 17 Troubleshooting paper issues ENWW