DesignJet T900 and T1500 Printer Series - User guide

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Try using the PostScript printer driver to print your job, if you have not already tried it.
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The Windows HP-GL/2 driver dialog includes an option called Max. application resolution, which
enables you to print successfully in this situation. You will not normally need to change the default
setting, which is Auto. However, you can nd the option in the Advanced tab, under Document Options >
Printer Features.
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Save the le in another format, such as TIFF or EPS, and open it with another application.
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Use a RIP to print the le.
Some objects are missing from the printed image
Large quantities of data may be necessary to print a high-quality large-format print job, and in some specic
workows there may be issues that can lead to some objects missing from the output. Here are some
suggestions to help you to avoid this problem.
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Try using the PostScript printer driver to print your job, if you have not already tried it.
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Select a smaller page size and scale to the desired nal page size in the driver or in the front panel.
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Save the le in another format, such as TIFF or EPS, and open it with another application.
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Use a RIP to print the le.
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Reduce the resolution of bitmap images in your application software.
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Select a lower print quality in order to reduce the resolution of the printed image.
NOTE: If you are working under Mac OS X, not all of these options are available.
These options are suggested for troubleshooting purposes and may adversely aect the nal output quality
or the time necessary to generate the print job. Therefore, they should be cancelled if they do not help to
solve the problem.
A PDF le is clipped or objects are missing
In older versions of Adobe Acrobat or Adobe Reader, large PDF les could be clipped or lose some objects
when printing with the HP-GL/2 driver at high resolution. In order to avoid such problems, update your Adobe
Acrobat or Adobe Reader software to the latest version. From version 7 onwards, these problems should be
solved.
The Image Diagnostics Print
The Image Diagnostics Print consists of patterns designed to highlight printhead reliability problems. It helps
you to check the performance of the printhead, and whether it suers from clogging or other problems.
To print the Image Diagnostics Print:
1. Use the same paper type that you were using when you detected a problem.
2. Check that the selected paper type is the same as the paper type loaded into the printer. See View
information about the paper on page 54.
3.
At the printer's front panel, press , then , then select Image Quality Maintenance > Print
diagnostic image
.
It takes about two minutes to print the Image Diagnostics Print.
The print is divided into two parts, both of which test printhead performance.
158 Chapter 18 Troubleshooting print-quality issues ENWW