DesignJet T900 and T1500 Printer Series - User guide

The printer will not start
If the printer will not start, you are recommended to replace the rmware, in the following way.
1. Go to the HP Support Center (see HP Support Center on page 176) and download the rmware.
2. Save the rmware on a USB ash drive. Ideally, the USB ash drive should be empty and formatted with
the FAT lesystem.
3. Ensure that the printer is turned o. Connect the USB ash drive to the Hi-Speed USB host port in the
front panel, then turn the printer on.
4. The printer takes about a minute to read the rmware le, then asks you to remove the USB ash drive.
5. The printer automatically installs the new rmware and restarts.
The printer does not print
If all is in order (paper loaded, all ink components installed and no le errors), there are still reasons why a le
you have sent from your computer may not start printing when expected:
●
You may have an electrical power problem. If there is no activity at all from the printer, and the front
panel does not respond, check that the power cable is connected correctly and that there is power
available at the socket.
●
Nesting may be on (T930, T930 PS and T1500 series only) and the printer is waiting for the specied
nest wait time before calculating the appropriate nests. In this case, the front panel shows the
remaining time needed for nesting.
●
You may have the wrong graphic language setting, see Change the graphic language setting on page 40.
●
You may not have installed in your computer the correct driver for your printer, see the Assembly
instructions.
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If you are printing on a sheet, you must specify Manual Feed as the paper source in your printer driver.
●
The printer may be holding the job for paper or (T930, T930 PS and T1500 series only) accounting
information, see Job status messages on page 84.
●
You may have requested a print preview (T930, T930 PS and T1500 series only) from your printer driver.
This is a function you can use to check that the image is the one you want. In this case, the preview is
displayed on your screen, and you must click the Print button to start printing.
●
Make sure that you have closed the stacker, unless you are using manual mode.
ENWW The printer will not start 167