DesignJet T900 and T1500 Printer Series - User guide

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All tests
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Network connectivity test: Check the printer's connection to the local area network.
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Internet connectivity test: Check the printer's connection to the Internet.
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HP ePrint Center connectivity test: Check the printer's connection to the HP ePrint Center.
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Firmware update test: Check the printer's connection to HP's rmware update servers.
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Email server test: Check the printer’s connection to the congured email server.
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Customer Involvement Program test: Check the printer’s connection to the CIP.
Alternatively, these tests can be launched from the Embedded Web Server: select Support > Connectivity
troubleshooting.
If any test fails, the printer describes the problem and recommends how to solve it.
Mobile printing troubleshooting
For any issues with HP ePrint, please refer to HP Connected: http://www.hpconnected.com.
Automatic le system check
When you turn on the printer, you will occasionally see a front panel display similar to the one shown below.
A le system check is taking place; it can take up to 40 minutes. Please wait until it nishes.
CAUTION: If you turn the printer o before the le system check has nished, the le system could be
seriously damaged, making the printer's hard disk unusable. In any case, the le system check will restart
from the beginning whenever you turn the printer on again.
A le system check is scheduled every 90 days, in order to maintain the hard disk's le system integrity.
NOTE: When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printhead. However, it can take up to 40 under some conditions, for example, when the printer has not
been used for a long period of time and requires more time to prepare the printhead.
Alerts
Your printer can communicate two types of alerts:
170 Chapter 20 Troubleshooting general printer issues ENWW