DesignJet T900 and T1500 Printer Series - User guide

Table 21-2 Numerical error codes
Error code Recommendation
05.5:10 Update the printer's BIOS.
08:04 Restart the printer. If the problem persists, update the printer's rmware. See Update the rmware
on page 128.
08:08 Retry the operation that you were attempting. If it fails again, restart the printer. If the problem
persists, update the printer's rmware. See Update the rmware on page 128.
39.1:01 Roll 1 has been unexpectedly unloaded. Reload the roll.
39.2:01 Roll 2 has been unexpectedly unloaded. Reload the roll.
61:01 The le format is wrong and the printer cannot process the job.
●
Turn o the printer using the Power button at the front.
●
Turn o the power switch at the rear.
●
Disconnect the power cord.
●
Reconnect the power cord and turn on the printer.
●
Send the same job to the printer again.
●
Ensure that the printer’s rmware is up to date. See Update the rmware on page 128.
61:04.1, 61:04.2 Update your printer's rmware. See Update the rmware on page 128.
61:08 Resend the job.
61:08.1 The job cannot be printed because it is password-protected.
61:08.2 The job cannot be printed because it contains errors. Resend the job from the Embedded Web
Server.
61:09 Resend the job.
63:10
●
Turn o the printer using the Power button at the front.
●
Turn o the power switch at the rear.
●
Disconnect the power cord.
●
Reconnect the power cord and turn on the printer.
●
Check that the network cable is correctly connected.
●
Ensure that the printer’s rmware is up to date. See Update the rmware on page 128.
63:20 A potential problem has been detected in the network interface.
●
Turn o the printer using the Power button at the front.
●
Turn o the power switch at the rear.
●
Disconnect the power cord.
●
Reconnect the power cord and turn on the printer.
●
Send the same job to the printer again.
●
Ensure that the printer’s rmware is up to date. See Update the rmware on page 128.
71.03, 71.08 Out of memory. To avoid this, in the HP-GL/2 driver select the Advanced tab and then Send job as a
bitmap.
ENWW 173