DesignJet T900 and T1500 Printer Series - User guide

Table 21-2 Numerical error codes (continued)
Error code Recommendation
74.01 An error occurred when loading the rmware update le.
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Turn o the printer using the Power button at the front.
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Turn o the power switch at the rear.
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Disconnect the power cord.
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Reconnect the power cord and turn on the printer.
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Reload the rmware update le into the printer. See Update the rmware on page 128.
74.1:04 Try the rmware update again. Do not try to use your computer while the update is in progress.
74.8:04 The rmware update has failed. Your rmware le may be incorrect; try to download it again. See
Update the rmware on page 128.
75.11:10 Preventive maintenance 1 is recommended. See Contact HP Support on page 178.
75.21:10 Preventive maintenance 2 is recommended. See Contact HP Support on page 178.
76:03 The printer’s hard disk is full. You may want to use Disk Wipe to free some space; see Disk Wipe
on page 130.
78:08 Borderless printing not possible; setting ignored. Ensure that the loaded paper supports borderless
printing.
79:03, 79:04 Update the printer's rmware. See Update the rmware on page 128.
81:01 Open the printer window and make sure that there are no obstacles restricting the movement of the
drive roller. If the paper has jammed, clear the obstruction by following the instructions in the front
panel.
86:01 Open the printer window and make sure that there are no obstacles restricting the movement of the
printhead’s carriage. If the paper has jammed, clear the obstruction by following the instructions in
the front panel.
94, 94.1 Restart color calibration. See Color calibration on page 87.
The system error log
The printer saves a log of system errors that you can access in the following ways.
Using a USB ash drive
1. Create an empty le named pdipu_enable.log in a USB ash drive.
2. Insert the USB ash drive into the Hi-Speed USB host port in the front panel. The log will be
automatically copied into the drive.
Using the Embedded Web Server
1. In your Web browser, go to http://printer IP address/hp/device/webAccess/log.html.
2. The Embedded Web Server will send you a le called log.tar.gz containing the system error log.
Alternatively, select the Support tab, then Service Support > Download Diagnostic Package.
174 Chapter 21 Front-panel error messages ENWW