DesignJet T900 and T1500 Printer Series - User guide

Check usage statistics for a job ......................................................................................................................... 112
Request accounting data by email .................................................................................................................... 113
14 Handling ink cartridges and printhead ....................................................................................................... 115
About the ink cartridges .................................................................................................................................... 116
Check the ink cartridges status ......................................................................................................................... 116
Remove an ink cartridge .................................................................................................................................... 116
Insert an ink cartridge ....................................................................................................................................... 117
Safe mode .......................................................................................................................................................... 119
About the printhead .......................................................................................................................................... 119
Check the printhead status ............................................................................................................................... 119
Remove the printhead ....................................................................................................................................... 120
Insert the printhead ........................................................................................................................................... 122
Storage of anonymous usage information ....................................................................................................... 125
15 Maintaining the printer ............................................................................................................................ 126
Check printer status .......................................................................................................................................... 127
Clean the exterior of the printer ........................................................................................................................ 127
Maintain the ink cartridges ................................................................................................................................ 127
Move or store the printer ................................................................................................................................... 127
Update the rmware ......................................................................................................................................... 128
Update the software .......................................................................................................................................... 129
Printer maintenance kits ................................................................................................................................... 129
Secure File Erase ................................................................................................................................................ 129
Disk Wipe ........................................................................................................................................................... 130
16 Supplies and accessories .......................................................................................................................... 131
How to order supplies and accessories ............................................................................................................. 132
Introduction to the accessories ......................................................................................................................... 133
17 Troubleshooting paper issues ................................................................................................................... 134
The paper cannot be loaded successfully ......................................................................................................... 135
The paper type is not in the list ......................................................................................................................... 136
The printer printed on the wrong paper type ................................................................................................... 137
An “on hold for paper” message ....................................................................................................................... 137
The paper has jammed in the print platen ........................................................................................................ 138
The paper has jammed in the stacker ............................................................................................................... 143
The printer displays out of paper when paper is available ............................................................................... 143
Prints do not fall neatly into the basket ............................................................................................................ 143
The print remains in the printer after printing has completed ......................................................................... 143
The cutter does not cut well .............................................................................................................................. 143
The roll is loose on the spindle .......................................................................................................................... 143
vi ENWW