HP Designjet T790 and T1300 ePrinter Series - Hewlett-Packard Limited Warranty Statement

These parts are also designed for Customer Self Repair. If, however, you require that HP replace them for
you, this may be done at no additional charge under the type of warranty service designated for your
product.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits.
If assistance is required, you can call the HP Technical Support Center and a technician will help you over
the phone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must
be returned to HP. In cases where it is required to return the defective part to HP, you must ship the
defective part back to HP within a defined period of time, normally five (5) business days. The defective part
must be returned with the associated documentation in the provided shipping material. Failure to return the
defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all
shipping and part return costs and determine the courier/carrier to be used.
8. Should HP elect to replace or repair the defective product or part onsite, such products will be serviced at
the end-user customer's facility at no charge only within designated local service travel areas. Outside
designated local service travel areas, warranty services will be performed at the end-user customer's facility
only upon prior agreement; you may be required to pay travel expenses and other applicable expenses for
such services. Contact your local HP authorized service provider for details on local travel areas.
9. You will make all reasonable efforts to support and cooperate with HP or a HP authorized service provider
in resolving the problem remotely, for example, starting and executing self tests or diagnostic programs,
providing all necessary information, or performing basic remedial activities upon HP’s or a HP authorized
service provider request.
10. If HP is unable to repair or replace, as applicable, a defective product which is covered by this Limited
Warranty, HP shall, within a reasonable time after being notified of the defect, refund the residual value of
the product. The residual value will be the purchase price paid to HP or HP Authorized Reseller minus
depreciation and amortization.
11. HP shall have no obligation to replace or refund until you return the defective components, parts,
supplies or hardware product to HP, including its associated documentation. All components, parts, supplies
or hardware products, removed under this Limited Warranty become the property of HP. Notwithstanding the
above mentioned, HP may waive the requirement for you to return the defective product.
12. Unless otherwise stated, and to the extent permitted by local law, HP products may be manufactured
using new materials or new and used materials equivalent to new in performance and reliability. HP may
repair or replace products (i) with equivalent products to the products being repaired or replaced but which
may have been subject to prior use; or (ii) with an equivalent product to an original product that has been
discontinued.
13. This Limited Warranty is valid in any country/region where HP or its authorized providers offer warranty
services and HP has marketed the HP product covered by this Limited Warranty. However, warranty service
availability and response time may vary from country/region to country/region. HP will not alter form, fit, or
function of the product to make it operate in a country for which it was never intended to function for legal or
regulatory reasons. This HP Limited Warranty is subject to all applicable laws and regulations including US
and other national export and import laws and regulations.
14. Contracts for additional services may be available for any authorized HP service facility where the listed
HP product is distributed by HP or an authorized importer.
15. You are responsible for the security of your proprietary and confidential information and for maintaining
a procedure external to the printer for reconstruction of lost, or altered files, data, or programs. HP IS NOT
RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY FILES, STORED BY YOU ON THE PRINTER'S
HARD DISK OR OTHER STORAGE DEVICES. HP IS NOT RESPONSIBLE FOR THE RECOVERY OF
LOST FILES OR DATA.
B. Limitation of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE
ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AND
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
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ENWW DESIGNJET Hewlett Packard Limited Warranty Statement 2