User manual
Improve fax quality
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Check the scanner glass for dirt and smudges
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Check the send-fax resolution setting
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Check the error correction setting
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Send to a different fax machine
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Clean the pickup rollers and separation pad in the document feeder
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Check the fit-to-page setting
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Check the sender's fax machine
Check the scanner glass for dirt and smudges
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect
performance. Use the following procedure to clean the scanner.
1. Press the power button to turn the product off, and then
disconnect the power cable from the electrical outlet.
2. Open the scanner lid.
3. Clean the scanner glass, the document feeder strips, and the
white plastic backing with a soft cloth or sponge that has
been moistened with nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene,
ammonia, ethyl alcohol, or carbon tetrachloride on any part
of the product; these can damage the product. Do not place
liquids directly on the glass or platen. They might seep and
damage the product.
194 Chapter 9 Solve problems ENWW