User manual

Unable to use fax functions from the control panel
●
The product might be password protected. Use the HP Embedded Web Server, HP Toolbox software, or
the control panel to set a password.
●
If you do not know the password for the product, contact your system administrator.
●
Verify with the system administrator that the fax functionality has not been disabled.
Unable to use speed dials
●
Make sure that the fax number is valid.
●
If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed dial
number.
a. From the Home screen on the product control panel, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Dial Prefix menu.
e. Select the On setting.
Unable to use group dials
●
Make sure that the fax number is valid.
●
If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed dial
number.
a. From the Home screen on the product control panel, touch the Setup
button.
b. Open the Fax Setup menu.
c. Open the Basic Setup menu.
d. Open the Dial Prefix menu.
e. Select the On setting.
●
Set up all entries in the group with speed dial entries.
a. Open an unused speed dial entry.
b. Enter the fax number for the speed dial.
c. Touch the OK button to save the speed dial.
Receive a recorded error message from the phone company when trying to send a fax
●
Make sure you dial the fax number correctly, and make sure that the phone service is not blocked. For
example, some phone services might prevent long distance calling.
●
If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed dial
number.
208 Chapter 9 Solve problems ENWW