LASERJET PRO 500 COLOR MFP Software Technical Reference M570
HP LaserJet Pro 500 color MFP M570 Software Technical Reference
Copyright and License Trademark Credits © 2012 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Document and product basics ........................................................................................... 1 Purpose and scope ................................................................................................................... 2 Software availability and localization ......................................................................................... 3 Printing-system software on the Web ..................................................................
Advanced tab features ............................................................... 22 Printing Shortcuts tab features ..................................................... 25 Paper/Quality tab features ......................................................... 30 Effects tab features .................................................................... 36 Finishing tab features ................................................................. 43 Color tab features ..........................................
Paper Setup page ..................................................................... 93 Print Quality page ..................................................................... 93 EcoSMART Console page ........................................................... 94 Print Density page ..................................................................... 94 Paper Types page ..................................................................... 95 System Setup page .............................................
Proxy Settings page ................................................................. 111 HP Smart Install tab ................................................................................ 111 HP Product Improvement Study ................................................................................ 112 Online product registration ..................................................................................... 112 Detailed Windows installation instructions .........................................
Fax Logs ................................................................................ 154 Fax Speed Dials ...................................................................... 155 Scan to E-mail ......................................................................... 155 Scan to Network folder ............................................................ 156 Supported print drivers for Mac ............................................................... 156 Priority for print settings for Mac ..........
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List of tables Table 1-1 Software CD supported languages ........................................................................................... 4 Table 1-2 Supported discrete driver languages ......................................................................................... 6 Table 1-3 Installer component languages ................................................................................................. 7 Table 1-4 Documentation languages .........................................
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List of figures Figure 2-1 About tab ......................................................................................................................... 17 Figure 2-2 Incompatible print settings warning ........................................................................................ 21 Figure 2-3 Incompatible Print Settings dialog .......................................................................................... 21 Figure 2-4 Advanced tab .......................................
Figure 2-33 Fax Setup Wizard — Screen 2 ........................................................................................... 81 Figure 2-34 Fax Setup Wizard — Screen 3 ........................................................................................... 82 Figure 2-35 Fax Setup Wizard — Screen 4 ........................................................................................... 83 Figure 2-36 Fax Setup Wizard — Screen 5 ............................................................
Figure 2-74 HP Device Toolbox, Networking tab – Advanced page ........................................................ 107 Figure 2-75 HP Device Toolbox, Networking tab – Settings page ........................................................... 107 Figure 2-76 HP Device Toolbox, Networking tab — Certificates page ..................................................... 108 Figure 2-77 HP Device Toolbox, Networking tab — HTTPS Enforcement page ..........................................
Figure 2-115 Software uninstall — Reboot Later button .......................................................................... 134 Figure 2-116 Windows Control Panel screen ....................................................................................... 135 Figure 2-117 HP Driver Uninstall Utility screen ...................................................................................... 136 Figure 2-118 HP Driver Uninstall Complete screen .........................................................
Figure 3-38 Mac software removal — Introduction screen ...................................................................... 169 Figure 3-39 Mac software removal — Select Device screen ................................................................... 170 Figure 3-40 Mac software removal — Password popup ......................................................................... 171 Figure 3-41 Mac software removal — Progress bar .......................................................................
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1 ENWW Document and product basics ● Purpose and scope ● Software availability and localization 1
Purpose and scope This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product. This STR is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.
Software availability and localization This section provides information about the availability of the product printing-system software and related software and firmware. Printing-system software on a CD is available from HP fulfillment centers. Printing-system software on the Web All software that is contained on the installation CD is also available on the Web. Web deployment is the preferred method for obtaining the latest software.
● Utilities ● x64 The Utilities folder contains the files to run the FileToEmail stand-alone utility. CD versions and language support The product printing-system software CD is available with the following components and languages.
Table 1-1 Software CD supported languages (continued) ENWW Language Two-letter abbreviation HP-preferred name File designation Serbian SR Serbian SRWW Simplified Chinese ZHCN Simplified Chinese ZHCN Slovak SK Slovak SKWW Slovenian SL Slovenian SLWW Spanish ES Espanol ESWW Swedish SV Svenska SVWW Thai TH Thai THWW Traditional Chinese ZHTW Traditional Chinese ZHTW Turkish TR Turkce TRWW Ukrainian UK Ukrainian UKWW Software availability and localization 5
Driver languages The product provides discrete driver support in the following languages.
Installer languages The product provides installer component support in the following languages.
Documentation languages The product provides documentation in the following languages.
Table 1-4 Documentation languages (continued) Language User Guide Help and Learn Center Warranty and Legal Guide Install Notes (Windows) Hardware Install Guide Slovak X X X X X Slovenian X X X X X Spanish X X X X X Swedish X X X X X Thai X X X X X Turkish X X X X X Ukranian ENWW X Simplified Chinese X X X X X Traditional Chinese X X X X X Software availability and localization 9
10 Chapter 1 Document and product basics ENWW
2 Windows® software description and installation Introduction The product comes with software and installers for Microsoft® Windows. For information on support for UNIX see www.hp.com/pond/modelscripts/index2.html, and for Linux see hplipopensource.com/ hplip-web/index.html. For information about specific system installers, drivers, and components, see the section that corresponds to that system.
Installation overview The printing-system software CD contains the product software. The printing-system software can also be installed when the product is connected to the computer through Smart Install. For all supported operating systems, each install option presents a series of screens that guide you through the installation process.
Smart Install will begin when the USB cable is connected. If HP Smart Install does not start automatically, verify that: ENWW ● Autorun is enabled on your computer ● There are not any policies that block mass storage device PnP or USB thumb drives ● You have administrator credentials on the PC.
CD installation and HP Smart Install installation Supported operating systems for Windows® The product comes with software for the following Windows® operating systems: Full support ● Windows® 7 (32-bit and 64-bit) ● Windows Vista® (32-bit and 64-bit) ● Windows® XP (32-bit, Service Pack 2) Basic print and scan components only 14 ● Windows® Server 2003 (32-bit, Service Pack 1 and above) ● Windows® Server 2008 and 2008 R2 (32-bit and 64-bit) Chapter 2 Windows® software description and installation
Installation for software components from the Web Supported operating systems for Windows® The product comes with software for the following Windows® operating systems: Full support ● Windows® 7 (32-bit and 64-bit) ● Windows Vista® (32-bit and 64-bit) ● Windows® XP (32-bit, Service Pack 2) Basic print and scan components only ENWW ● Windows® Server 2003 (32-bit, Service Pack 3 and above) ● Windows® Server 2008 and 2008 R2 (32-bit and 64-bit) Installation for software components from the Web 15
HP LaserJet software components for Windows® Installer The Installer is a Windows®–only software component that provides an installer for the driver files, connects the product to the user's PC, installs software components, launches configuration utilities, and provides links to Web sites or documentation. Uninstaller The uninstall program removes files and folders that were installed when the printing-system software was originally installed on the computer.
NOTE: For a list of product print drivers, updated HP printing-system software, and product-support information, go to: www.hp.com/support/lj500colorMFPM570_software The Windows® XP, Windows® Server 2003, Windows® Server 2008 and 2008 R2, Windows Vista®, and Windows® 7 operating systems support the HP PCL 6, PCL 5 Universal Print Driver, and PS Emulation Universal Print Drivers. If you are using an HP print driver in a Windows® environment, follow these steps to find driver-version information: 1.
HP PCL 6 print driver for Windows® Introduction You can control print jobs from the product control panel, the software program print dialog box, or the print driver. Generally, for features that are duplicated in more than one location (for instance, you can select the paper input tray from any of them), settings that are established in the software program take precedence over print driver settings. Print driver settings, in turn, override product control-panel settings.
The following Printing Preferences print-driver tabs are available: ● Advanced ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color ● Services Printer Properties driver tabs This set of tabs controls the driver behavior and driver connections. To gain access to the Printer Properties tabs, follow these steps: 1.
Help system The HP PCL 6 print driver includes a full-featured Help system to provide assistance with printing and configuration options. ● Right-click a feature or control. A pop-up Help window appears. ● Click a feature or control, and then press the F1 key. The Help window for the currently selected control appears. Incompatible print settings messages Incompatible print settings (constraint) messages are unsolicited messages that appear in response to specific print-driver selections.
Figure 2-2 Incompatible print settings warning If you click the OK button, the Incompatible Print Settings dialog appears. Figure 2-3 Incompatible Print Settings dialog To resolve the conflicting settings, click the Resolve all conflicts for me automatically option, and then click the OK button. The driver resets the conflicting control back to its previous state. If you want to keep the conflicting setting, click the I will resolve the conflict myself option, and then click the OK button.
Advanced tab features NOTE: The Advanced tab is located on the Printing Preferences tab set. Use the Advanced tab to change the layout of printed pages. Use this tab to configure special controls that are not commonly used, as well as to control features such as collating and font management in the driver (although most current software programs support these features in the print dialog box or through the page settings in the software program). The following figure shows the Advanced tab.
Paper/Output The Paper/Output setting contains the following controls: ● Copy Count setting ● Collated selection Copy Count Use this control to set the number of copies to print. Collated Use this control to collate printed copies. Graphic The Graphic setting contains the following controls: ● Image Color Management settings ● True Type Font settings Image Color Management This control lists the available Image Color Management (ICM) options used for printing color graphics.
Advanced Printing Features When the Advanced Printing Features setting is Enabled, metafile spooling is turned on and Finishing tab options such as Page Order, Booklet Layout, and Pages per Sheet are available. Enhanced metafile spooling is used to greatly reduce the amount of time that elapses between a request to print (initiated by a software program) and the return of control to the software program by the operating system.
When this option is selected, you must use one of the following settings: ● ◦ Auto (the default setting) ◦ Optimize for Raster ◦ Optimize for Text and Vector Alternative Letterhead Mode When selected, this option eliminates the need to flip or reload letterhead or preprinted paper in a tray, whether you are printing on one or both sides of the sheet. Load the paper as you would for printing on both sides.
Figure 2-5 Printing Shortcuts tab The Printing Shortcuts tab saves commonly used driver settings under a shortcut name.
● Glossy/Presentation ● Transparencies Factory Defaults The Factory Defaults are as follows: ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically select ● Paper type: Unspecified ● Print on both sides: No ● Pages per sheet: 1 page per sheet ● Color Options: Color General Everyday Printing When General Everyday Printing is selected, the following controls are available: ● Paper sizes: Letter (This setting changes according to country/region.
● Tray 1 ● Tray 2 ● Tray 3 (optional) Paper type The Paper type setting is a drop-down menu that lists all of the supported paper types. For detailed information on the supported paper types, see the user guide.
Cardstock/Heavy These settings are automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.) ● Paper source: Automatically Select ● Paper type: HP Cover Matte 200g ● Print on both sides: No ● Color options: Color Labels These settings are automatically selected: ● Paper sizes: Letter (This setting changes according to country/region.
Snapshot Photos These settings are automatically selected: ● Paper sizes: 4x6 (This setting changes according to country/region.
Use the Paper/Quality tab to specify paper size, type, and source. You can also use this tab to specify different paper selections for the front cover, first page, other pages, last page, and back cover of the document. The following figure shows the Paper/Quality tab.
● Paper type ● Special pages Paper sizes The Paper sizes setting is a drop-down menu that lists all of the supported paper sizes. When you move the mouse over the dimensions label, the mouse cursor changes from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units.
Paper size The width and height values can be changed by typing numeric strings into the edit boxes in the Paper Size group box. Any entry that is greater than the maximum limits of the width and height control is rounded down to the maximum valid entry, while any entry that is smaller than the minimum limits of the width and height control is rounded up to the minimum valid entry. If units are in millimeters, the custom paper-size range minimum is the limit rounded up to the nearest whole millimeter.
Paper type The Paper type drop-down menu shows the first few paper types that the product supports and an entry for More. Clicking More opens the Type Is dialog box. Click the + next to Type Is and its subcategories to view all of the paper types that the product supports. For detailed information on the supported paper types, see the user guide. The default setting is Unspecified.
The following are the Print pages on different paper options: ● Pages in document. Select which pages are customized: the First page, the Last page, or specify a page range with the Pages option. ● Paper source: The Paper source setting specifies the source tray to use for printing a document. The list of source trays depends on the accessories that are installed. Any optional trays that are installed through the Device Settings tab also appear here.
NOTE: HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge. Gloss Level drop down menu Use this control to select print quality.
Figure 2-7 Effects tab The Effects tab contains the following controls: ● Resizing Options ● Document preview image ● Watermarks Resizing Options The Resizing Options group box consists of the following controls: ● Actual size (default) ● Print document on: ● Scale to fit ● % of actual size Actual size Actual size is the default setting. It prints the document without changing the document size.
Print document on: Click the Print document on: option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size. The Print document on: control is disabled by either of the following conditions: ● The % of actual size value is not 100. ● The Pages per sheet value (on the Finishing tab) is not 1. When Print Document On: is selected, the drop-down menu shows the paper sizes on which you can print.
The following settings disable % of actual size: ● Print document on: (on the Effects tab) is selected ● Pages per sheet (on the Finishing tab) is not 1 Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up.
Watermarks are applied to logical pages. For example, when Pages per sheet is set to "4" and First page only is turned off, four watermarks appear on the physical page (one on each logical page). Click Edit, and the Watermark Details dialog box appears. The dialog box shows a preview image and provides options for creating a new watermark and controlling the message angle and font attributes. Click OK to accept all of the changes that are made in the Watermark Details dialog box.
Message Angle Use the controls in the Message Angle group box to print the watermark in different orientations on the page. All settings center the watermark string within the page; the selection of a particular setting affects only the angle of the string placement. The following settings are available: ● Diagonal. This is the default setting. Select this setting to place the text along a line that spans the lower-left to upper-right corners of the page. ● Horizontal.
◦ Medium ◦ Medium dark ◦ Dark ◦ Very dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark. ● Size Font sizes from 1 to 999 points are available from the Size menu. The default point size is language-dependent.
Finishing tab features NOTE: The Finishing tab is located on the Printing Preferences tab set. Use the Finishing tab to print booklets and control the paper output. The following figure shows the Finishing tab.
● Booklet layout ● Pages per sheet ● Print page borders ● Page order Print on both sides By default, the Print on both sides option is off (not selected).
● Colored ● Rough To make the Print on Both Sides check box available in the document options, on the Device Settings tab in the print-driver Properties tab, set the Duplex Unit (for 2–Sided Printing) option to Installed.
● Prepunched ● Bond ● Recycled ● Colored ● Rough Cardstock paper can be manually printed on the second side, but no change occurs to the print mode. Transparencies and labels should never be manually printed on the second side. To print a multiple-page document, follow these steps: 1. Select the Print on Both Sides (manually) check box. 2. Click the OK button. The even-number pages of the document print. 3.
following table demonstrates the results of selecting this check box, depending on the paper orientation selected on the Finishing tab. Table 2-2 Page orientation Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected Portrait Short-edge binding Long-edge binding Landscape Long-edge binding Short-edge binding When Print on both sides is selected, the document preview image changes to show a spiral binding along either the left edge or the top edge of the page.
3. Click the Finishing tab. 4. Click the Print on Both Sides (Manually) check box. 5. In the Booklet Printing drop-down list, select a binding option. The Pages Per Sheet option automatically changes to 2 Pages Per Sheet. Pages per sheet Use the Pages per sheet option to select the number of pages that you want to print on a single sheet of paper.
document preview image appears in the upper-right corner of the following Printing Preferences driver tabs: ● Printing Shortcuts ● Paper/Quality ● Effects ● Finishing ● Color Switching between tabs does not change the location or appearance of the document preview image. When you move the mouse over the document preview image, the mouse cursor changes from an arrow to a gloved hand. You can toggle between portrait and landscape page orientation by clicking the image.
Figure 2-10 Color tab The Color tab contains the following sets of controls: ● ● Color Options ● Color Themes ● Document preview image ● HP EasyColor NOTE: Color Options and Color Themes settings are only available when HP EasyColor is not selected. Color Options Use the Color Options group box to adjust the independent color controls. The settings affect the print job color rendering and print quality.
● Settings button (Click this button to open the Color Settings dialog box.) ● Print in Grayscale check box Automatic Use the Automatic option for color settings that automatically fine-tune the printed output. The Automatic color settings provide high-quality output while maintaining product performance for most color printing needs. Manual To change the color settings, select the Manual option, and then click the Settings button. The Color Settings dialog box appears.
● Maximum is the most aggressive trapping setting. Adaptive halftoning is on. ● Off turns off both trapping and adaptive halftoning. Halftone Halftone options affect the resolution and clarity of the color output. It is possible to select halftone settings for text, graphics, and photographs independently. The two halftone options are Smooth and Detail. ● The Smooth option provides better results for large, solid-filled print areas. It also enhances photographs by smoothing out fine color gradations.
Colors are matched to optimize the RGB colors on the screen and to provide vivid images and graphics. Photo (sRGB) Select Photo (sRGB) to enhance documents in which the content is mainly bitmap images, such as .GIF or .eps files. This setting instructs the product to use the best color matching for rendering sRGB bitmap images. This setting affects only raster data; it has no effect on text or vector-based graphics. Using glossy paper in combination with this setting provides the maximum enhancement.
HP EasyColor The HP EasyColor feature automatically improves mixed-content documents that are printed from Microsoft Office programs. By default, the HP EasyColor check box is checked. Services tab features NOTE: The Services tab is located on the Printing Preferences tab set. The Services tab is shown in the following figure.
● Product manuals. View or download product manuals. ● Check for driver updates. Automatically check your print drivers to see whether the correct and most up-to-date print drivers are installed. If you have Internet access, select any of these items and click Go! to open the corresponding HP Web page. Device Settings tab features NOTE: The Device Settings tab is located on the Printer Properties tab set. Available options depend on the feature. The following figure shows the Device Settings tab.
The product supports more than one source of paper. You can assign a form (which defines the paper size and margins) to each paper source. When a form is matched to a source, you can select the form when you print. The product prints from the tray to which that form is assigned. Network administrators can use the Form to Tray Assignment setting to specify, in the driver, the paper size that is loaded into each available input tray.
Installing external fonts Follow these steps to install external fonts. 1. Depending on your operating system, click the Start button and then do one of the following to find the list of installed printers: ● Click Devices and Printers or Printers and Faxes ● Click Control Panel and then click Printers, or first click Hardware and Sound, and then click Printers ● Click Settings, and then click Printers or Printers and Faxes 2. Right-click the name of the product. 3.
7. Select the fonts that you want to remove, and then click Remove. The fonts are removed. 8. Click OK to close the HP Font Installer dialog box. Installable Options Items under Installable Options are automatically populated and their default settings are set when the driver is installed. The product has printing options that you can install and configure in this section.
Allow Manual Duplexing Select the Allow Manual Duplexing item to print on both sides of any supported size and most types of paper (except transparencies, envelopes, and labels). To use this feature, you must reinsert the paper stack into the input tray to print the second side. The product pauses while you make this adjustment. This setting is enabled by default. Tray 3 This control specifies whether you have Tray 3, an additional 500-sheet tray, installed on the product.
The About button is also available on most driver screens. The About button provides a driver version number and creation date. Driver configuration for Windows® HP print drivers feature bidirectional communication technology which, in supported environments, provide automatic discovery and driver configuration for product accessories at the time of installation.
includes EAC is configured with the same settings as the physical configuration of the product. Configuration occurs without user interaction. If bidirectional-communication software has been installed previously, EAC is not activated, and the pre-existing bidirectional-communication software is used to configure the print driver.
Table 2-5 EAC availability in Novell Netware environments Method Connection type Novell Netware 4.x Netware 5.x Bindery queue NDS queue Bindery queue x x x USB Network Jetdirect TCP/IP IPX/SPX Standard TCP/IP (HP) TCP/IP (MS1) IPX/SPX (HP) 1 Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft Client Service for NetWare.
3. Depending on your operating system, click Properties or Printer Properties. 4. Click the Device Settings tab. 5. If necessary, click the Installable Options list to expand it and show thefa options. 6. In the Automatic Configuration drop-down menu, select the Update Now item. 7. Click the OK button to save the setting. HP Reconfiguration Utility If you are already using the product and you wish to change the way it is connected, use the HP Reconfiguration Utility to set up the connection.
● Courier New ● Times New Roman Scan software ● HP Scan software ● Advanced Scan Settings ● WIA driver ● Scan to E-mail Setup Wizard ● Scan to Network Folder Wizard ● Fax Setup Wizard HP Scan software Use the HP Scan software to scan from the product and then complete any of the following tasks with the data: ● Save the scanned item to a file. ● Attach the scanned item to an email.
● .DW ● .HTM ● .MM ● .PDF ● .RTF ● .TXT ● .WP ● .WPS ● .WS ● .WS2 The HP Scan software uses a simple user interface with a list of shortcuts, a Restore Defaults button, an Advanced Settings link, a Create New Shortcut link, and a Scan button.
The list contains any user-defined destinations, and the following default destination options: ● Save as PDF ● Save as JPEG ● E-mail as PDF ● E-mail as JPEG ● Everyday Scan After you select a destination, click Scan to start the scan. Email The HP Scan software for Windows supports only 32-bit messaging application programming interface (MAPI)-compliant email programs, and does not support Internet-based email programs such as Hotmail, Yahoo, or MSN.
Table 2-7 Available scan settings Option Scan settings Scan Size ● Entire Scan Area ● Letter (8.5 x 11 inches) ● Legal (8.5 x 14 inches) *Feeder only ● A4 (210 x 297 mm) ● 3.5 x 5 in (9 x 13 cm) ● 4 x 6 in (10 x 15 cm) ● 5 x 7 in (13 x 18 cm) ● 8 x 10 in (20 x 25 cm) ● Custom Scan Size ● Color ● Grayscale ● Black & White Output Type Resolution Document feeder scan NOTE: Scanning at higher resolution requires longer scan times and more memory.
Advanced Scan Settings Click the Advanced Settings link to open the Advanced Settings dialog box, where you can create, change, or delete the destination options that are available. Figure 2-15 Advanced Scan Settings Scan tab On the Scan tab you can adjust the following settings: ● ● ● 68 Scan Size ◦ Entire Scan Area ◦ Letter (8.5 x 11 inches) ◦ Legal (8.5 x 14 inches) *Feeder only ◦ A4 (240 x 297 mm) ◦ 3.
● ◦ 200 dpi ◦ 300 dpi ◦ 600 dpi ◦ 1200 dpi Scan preview selection NOTE: Black and white scans can have resolutions up to 1200 dpi from the flatbed glass. Color scans have resolutions up to 300 dpi from the document feeder and up to 600 dpi from the flatbed glass. ● Lighten/Darken ◦ Brightness ◦ Contrast Figure 2-16 Advanced Scan Settings File tab On the File tab, you can adjust the following settings: ● File Type ◦ Bitmap (.bmp) ◦ JPEG (.jpg) ◦ PDF (.pdf) ◦ PNG (.png) ◦ TIFF (.
Figure 2-17 Advanced Scan Settings Destination tab On the Destination tab, you can adjust the following settings: ● Base File Name ● Save Location ● Show Save As dialog box selection ● After Scan actions ◦ Open the file(s) ◦ Launch Windows Explorer ◦ Email the file(s) ◦ Do Nothing WIA driver WIA is another way to scan an image directly into a software program. WIA uses Microsoft software to scan, instead of the HP Scan software. NOTE: The WIA driver does not support duplex scanning.
Figure 2-18 WIA Driver tab Click Driver Details button to display the files installed on your system. Figure 2-19 WIA Driver details Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner or Camera in the Insert or File menu. If you are unsure whether the program is WIAcompliant, see the software program Help or documentation.
Start the scan from within the WIA-compliant program. See the software program Help or documentation for information about the commands and steps to use. or From the Windows control panel, in the Cameras and Scanner folder (located inside the Hardware and Sound folder for Windows Vista and Windows 7), double-click the product icon. This opens the standard Microsoft WIA Wizard, which enables you to scan to a file.
Use the Scan to E-Mail Setup Wizard to configure the email settings for the product. 1. Click the Start button, select the Programs or All Programs item, and then click the HP item. 2. Click the product name item, and then click the Scan to E-mail Wizard to start the configuration process. 3. To add a new outgoing email address, click the New button. At any time, click the Close button to exit without completing the configuration process.
4. Either select one of the displayed email addresses or enter one. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard. Figure 2-23 Scan to E–mail Setup Wizard — Start screen 5. Enter the display name that will appear on the product control panel. If desired, enter a 4 digit security PIN number. If the security PIN is left empty, no security PIN will be assigned. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard.
6. Enter the required information. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard. Figure 2-25 Scan to E–mail Setup Wizard — Authenticate screen 7. Review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. When finished, click the Save and Test button to finish the configuration or Cancel to exit the wizard.
Scan to Network Folder Wizard The Scan to Network Folder Wizard is only available with a full software install in a Microsoft operating system with a network connection. This feature can also be accessed through the HP Device Toolbox. Use the Scan to Network Folder Wizard to configure the Network Folder settings for your product. 1. Click the Start button, select the Programs or All Programs item, and then click the HP item. 2.
4. Enter the path to the destination folder either by typing in the complete path or by clicking the Browse button and navigating to the desired folder. Next, enter the display name which is the name that will appear on the product's control panel. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard.
5. Review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. If desired, enter a 4 digit security PIN number. If the security PIN is left empty, no security PIN will be assigned. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard.
6. Enter the required information. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard. Figure 2-30 Scan to Network Folder Setup Wizard — Authenticate screen 7. Review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. When finished, click the Save and Test button to finish the configuration or Cancel to exit the wizard.
Fax Setup Wizard The Fax Setup Wizard is only available with a full software install in a Microsoft operating system, with a USB or network connection. This feature can also be accessed through the HP Device Toolbox and product control panel. Use the Fax Setup Wizard to configure the fax settings for the product. For additional help on any step, click the Help button. 1. Click the Start button, select the Programs or All Programs item, and then click the HP item. 2.
4. Continue to answer the questions to setup the fax. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard.
5. Select the check box that fits your equipment, and connect your equipment as shown in the diagram. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard.
6. Select the additional options to be used when faxes are sent and received. When finished, click the Next button to proceed to the next screen or Cancel to exit the wizard.
7. Review the information and verify all the settings are correct. If there is an error, click the Back button to correct the error. When finished, click the Next button to finish the configuration or Cancel to exit the wizard. Figure 2-36 Fax Setup Wizard — Screen 5 HP ePrint With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device. HP ePrint works with any email-capable device. If you can e-mail, you can print to an HP ePrintenabled product.
To change the way the HP Update program runs, use the following steps: 1. Click Start, then click All Programs. 2. Click the HP folder. 3. Click the HP Update icon to start the HP Update program. 4. In the HP Update window, click the Settings button. 5. In the Settings menu, you can change how often the HP Update program checks for updates. Help & Learn Center The HP Help & Learn Center and other documentation are on the CD that came with the product or in the HP Program folder on your computer.
The Help & Learn Center can also be opened from the Windows Start menu. 1. Click the Start button, select the Programs or All Programs item, and then click the HP item. 2. Click the product name item, and then click the HP Help & Learn Center item. Toner Cartridge Authentication The HP Toner Cartridge Authentication software verifies that Original HP LaserJet toner cartridges are being used in the product. Specific countries/regions can reward customers for using Original HP LaserJet toner cartridges.
The product IP address displays on the product control panel. If that feature is disabled, the IP address is documented on a configuration page. To view and print a configuration page, follow these steps on the product control panel. 1. At the product control panel, touch the Network button. The IP address is listed on the control panel. To print a report, touch the Report button -orAt the product control panel, touch the Setup touch the Configuration Report. 2.
Home tab Use the Home tab to access and print detailed information regarding product and supply status, product configuration, network configuration, and usage. The Home tab contains the following pages: ● Device Status ● Supplies Status ● Device Configuration page ● Network Summary page ● Reports ● Color Usage Log ● Event Log page Device Status The Device Status page shows product status messages. The Device Status page also contains some pertinent product information and settings.
Supplies Status The Supplies Status page shows the status of all of the product supplies, including the print cartridges. Figure 2-40 HP Device Toolbox, Home tab – Supplies Status page Device Configuration page The Device Configuration page shows the values of all of the settings that are available in the product. The contents of this page are consistent with the configuration page that the firmware generates.
Network Summary page The Network Summary page contains information about the network and its enabled features. Figure 2-42 HP Device Toolbox, Home tab – Network Summary page Reports Use the Reports page to print the internal special pages the device generates.
● PS Font List ● Demo Page Figure 2-43 HP Device Toolbox, Home tab – Reports page Color Usage Log Use the Color Usage Log page to: ● Find the Product Name and Serial Number, which are listed under the Product Info subheading. ● Check the number of print jobs stored, which is listed under the Usage Totals subheading. The log also includes information about how much color the product has used. ● Delete the currently stored Color Usage Log information by clicking Clear Job Log.
Event Log page Use the Event Log page to track the events that occur on the product.
● Contact Person. ● Device Location Figure 2-46 HP Device Toolbox, System tab – Device Information page Paper Setup page Use the Paper Setup page to configure the paper-setup settings for the product. Change the default settings by clicking the black arrow next to each option and highlighting the selection. Figure 2-47 HP Device Toolbox, System tab – Paper Setup page Print Quality page Use the Print Quality page to change the print quality defaults for the product.
EcoSMART Console page Use the EcoSMART Console page to control the energy-saving settings on the product. Figure 2-49 HP Device Toolbox, System tab – EcoSMART Console page Print Density page Use the Print Density page to control the print density of each print cartridge on the product.
Paper Types page Use the Paper Types page to set the default paper type settings for the product. Figure 2-51 HP Device Toolbox, System tab – Paper Types page System Setup page Use the System Setup page to change settings on the product such as Jam Recovery and Auto Continue. Figure 2-52 HP Device Toolbox, System tab – System Setup page Service page Use the Service page to start the cleaning mode procedure on the product.
Save and Restore page Use the Save and Restore page to save, load, or restore device settings. Figure 2-54 HP Device Toolbox, System tab — Save and Restore page Administration Use the Administration page to set or change the administrator password and other security features.
Printing Use the Printing page to change the printing defaults for the product. Figure 2-56 HP Device Toolbox, Print tab – Printing page PCL5 Use the PCL5 page to change the PCL defaults for the product. Figure 2-57 HP Device Toolbox, Print tab – PCL5 page PostScript Use the PostScript page to turn off/on PostScript printing errors. If Print PostScript errors is set to On, the product will print multiple pages of PostScript characters when an error is encountered.
● Receive Options ● Phone Book ● Junk Fax List ● Fax Activity Log Receive Options Use the Receive Options page to select whether to print received faxes or forward received faxes to a specified number. Figure 2-59 HP Device Toolbox, Fax tab — Receive Options Phone Book Use the Phone Book page to store frequently used fax numbers.
Junk Fax List If you do not want to receive faxes from specific people or businesses, use the Junk Fax List page to store the fax numbers you want to block. Figure 2-61 HP Device Toolbox, Fax tab — Junk Fax List Fax Activity Log The Fax Activity Log displays a history of all fax activity for the product. Figure 2-62 HP Device Toolbox, Fax tab — Fax Activity Log Scan Use the Scan tab to configure scan settings.
Network Folder Setup Use the Network Folder Setup page to view and change the Scan To settings. Figure 2-63 HP Device Toolbox, Scan tab — Network Folder Setup Scan to E-mail Setup Use the Scan to E-mail Setup page to view and change the Outgoing E-Mail settings, E-mail Address Book, and E-mail Options.
Outgoing E-mail Profiles Use the Outgoing E-mail Profiles page to view and change the email address displayed in the FROM portion of the email message sent by the product. Figure 2-65 HP Device Toolbox, Scan tab — Outgoing E-mail Profiles E-mail Address Book Use the E-mail Address Book page to manage the list of people to whom you can send email messages from the product.
E-Mail Options Use the E-Mail Options page to view and change the default text that is included in all email messages sent from the product. Figure 2-67 HP Device Toolbox, Scan tab — E-Mail Options Networking tab Use the Networking tab to view and change settings for the network connection and communication with the product.
● 802.1X Authentication page ● Firewall page Network Summary The Network Summary page contains information about the network and its enabled features. Figure 2-68 HP Device Toolbox, Networking tab – Network Summary page IPv4 Configuration Use the IPv4 Configuration page to modify settings for basic TCP/IPv4 Network configuration. If Automatic IP is configured, the Manual IP address configuration settings are disabled, but the values for these settings are still displayed if they have been set.
Click Apply to keep changes. When you click the Apply button, a confirmation dialog appears. Click the Yes button to continue. Figure 2-69 HP Device Toolbox, Networking tab – IPv4 Configuration page IPv6 Configuration The IPv6 Configuration page shows the status of the IPv6 network configuration settings. This page is read-only and no settings can be modified here. Up to seven IPv6 addresses can be shown on this page, depending upon the automatic configuration of the networking firmware.
Wireless Configuration (wireless models only) Use the Wireless Configuration page to turn off/on wireless capabilities for the product. Figure 2-71 HP Device Toolbox, Networking tab – Wireless Configuration page Wireless Direct Setup (wireless models only) Use the Wireless Direct Setup page to enable devices within wireless range to connect to the product and print.
The text entries are disabled under certain circumstances.
Advanced page Use the Advanced page to configure the enabled settings and other settings, such as link speed. Figure 2-74 HP Device Toolbox, Networking tab – Advanced page Settings page Use the Settings page to view security settings.
Certificates page Use the Certificates page to change the product certificate to more accurately identify the product and to update the length of time the certificate is valid.
SNMP page Use the SNMP page to configure the SNMP settings for the product. Figure 2-78 HP Device Toolbox, Networking tab – SNMP page Access Control page Use the Access Control page to configure which IPv4 addresses are allowed access to the product.
802.1X Authentication page Use the 802.1X Authentication page to configure 802.1X authentication settings. Figure 2-80 HP Device Toolbox, Networking tab – 802.1X Authentication page Firewall page Use the Firewall page to configure Firewall settings. Figure 2-81 HP Device Toolbox, Networking tab – Firewall page HP Web Services tab Use the HP Web Services tab to view and change settings for the Web services with the product.
Web Services Setup page Use the Web Services Setup page to enable or disable the HP Web Services feature. Figure 2-82 HP Device Toolbox, Web Services Setup page Proxy Settings page Use the Proxy Settings page to set the HP Web Services proxy server. Figure 2-83 HP Device Toolbox, Proxy Settings page HP Smart Install tab NOTE: This tab is only available in Microsoft Windows operating system environments and is not available with a USB direct connection.
Figure 2-84 HP Device Toolbox, HP Smart Install tab HP Product Improvement Study After the product is installed, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software installation CD, helps HP monitor toner usage. At the time of the invitation, about two weeks after installation, full disclosure of the information to be communicated is provided.
Detailed Windows installation instructions The dialog boxes shown here appear in the Windows 7 installation sequence. The order and appearance of dialog boxes can vary among operating systems. Use the Recommended installation with HP Smart Install or the CD NOTE: If HP Smart Install does not start automatically, AutoPlay might be disabled on your computer. Browse to the computer and double-click the HP Smart Install CD drive. Double-click the Setup.exe file to run the program to install the product.
2. The Software Selection screen details the software to be installed. To customize the software installed, click the Customize software selections link. When finished, click the Next button. Figure 2-86 HP Smart Install — Software Selection screen 3. Read the license agreement, click the I have reviewed and accept the installation agreements check box, and then click the Next button to continue to the next screen.
4. The Preparing to Install screen appears. When the installer is finished, the Next button will display. Click the Next button to continue. Figure 2-88 HP Smart Install — Preparing to install screen 5. Select a connection type option on the Connection Type screen, based on how the product connects to the computer.
● For USB-connected products,: Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 2-91 Software installation — Connection Type screen for wired network installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address.
e. A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button. Figure 2-92 Software installation — Network Product(s) Found screen ● For wireless network connected products, a. Select the Connect through a wireless network option, and then click the Next button.
b. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-94 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information. 6. Configure your product for wireless direct printing.
7. When the installation completes, the Finish screen appears. Figure 2-96 Software installation — Finish screen 8. ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box. ● Click Fax Setup Wizard to setup the fax. ● Click Scan to E-mail Wizard to setup the scan to e-mail. ● Click Scan to Network Folder Wizard to setup the scan to network folder.
NOTE: You can return to the previous dialog box by clicking the Back button, or exit the printingsystem software installation by clicking the Cancel button. 1. Close all programs. 2. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: 3. ENWW a.
4. Read the license agreement, click the I have reviewed and accept the installation agreements check box, and then click the Next button to continue. Figure 2-97 Software installation — License agreement screen 5. The Preparing to Install screen appears. When the installer is finished, the Next button will display. Click the Next button to continue.
6. Select a connection type option on the Connection Type screen, based on how the product connects to the computer. Figure 2-99 Software installation — Connection Type screen ● For USB-connected products: Connect the product to the computer when prompted at the Connect the Product screen. The installer program opens a progress bar as it automatically starts the software installation.
● For wired network connected products, follow these steps: a. Select the Connect through a wired network option. Figure 2-101 Software installation — Connection Type screen for network connected installation b. If the product's network settings are not known, select the Automatically find my product on the network option. c. If the product's networking settings are known, enter either the product's host name, IP address, or hardware address.
e. A list of products is displayed on the Network Product(s) Found screen. Select the product to install and then click the Next button Figure 2-102 Software installation — Network Product(s) Found screen ● For wireless network connected products, follow these steps: a. Select the Connect through a wireless network option, and then click the Next button.
b. The installer program prompts you to connect the USB cable, momentarily, between the computer and the product. Connect the cable and the installer program continues automatically.
c. In the Wireless Network(s) Found screen, select the correct network, and then click the Next button. Figure 2-105 Software installation — Wireless Network(s) Found screen for wireless connected installation NOTE: If the correct network does not appear, click the Search Again button, or click the I do not see my wireless network. I will specify it manually. check box and manually enter the network information.
7. When the installation completes, the Product Configuration screen appears. Select the desired level of security and click Next. Figure 2-106 Software installation — Product Configuration screen Click the Next button to continue. 8. The Finish screen opens. Figure 2-107 Software installation — Finish screen 128 ● Open the HP ePrint Center by checking the Open the HP ePrint Center web site check box. ● Register the product with HP by selecting the Register the product with HP check box.
9. ENWW ● Click Fax Setup Wizard to setup the fax. ● Click Scan to E-mail Wizard to setup the scan to e-mail. ● Click Scan to Network Folder Wizard to setup the scan to network folder. Click the Finish button to complete the product installation.
Remove Windows software NOTE: If the print driver was installed by using the HP Driver Installation Utility, remove the print driver using the Windows Add or Remove Programs feature. If the driver was installed using the Add Printer Wizard, remove the print driver using the Server Properties feature. Use the HP Uninstall utility to remove the product software The installed software includes a utility to remove the product software: 1.
3. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Use the software CD to remove the product software The installer program on the software CD includes a utility to remove the product software: 1. Insert the printing system software CD into the CD-ROM drive. The software installer detects the language of the operating system, and then displays the main menu of the installation program in the same language. If the installer program has not started after 30 seconds, complete these steps: a. On the Start menu, click the Run option. b.
2. Click the Uninstall option, and then click the Next button. Figure 2-112 Software installation — Uninstall option selected 3. Click the Uninstall button, and then follow the onscreen instructions to complete the process.
4. Click the Uninstall button to begin the removal process. When the process is complete, either click the Reboot Now button, or clear the check box and click the Reboot Later button.
Remove the print driver by using the Windows Add or Remove Programs feature If the print driver was installed by the HP Driver Installation Utility (HP DIU), perform the following to uninstall the driver: NOTE: You do not need the printing-system software CD to use this uninstall method. To uninstall the software, you must log on with Administrator privileges. 1. Close all programs. 2.
4. The HP Driver Uninstall Utility launches. Click the Uninstall button to start the uninstall process. Click Cancel to exit the HP Uninstall Utility. Figure 2-117 HP Driver Uninstall Utility screen 5. When the removal is complete, you will be prompted to reboot the computer. De-select the checkbox to reboot at a later time.
Uninstall the print driver by using the Server Properties feature If the print driver was installed by the Add Printer Wizard, perform the following to uninstall the driver: NOTE: To uninstall the software, you must log on with Administrator privileges. ENWW 1. Close all programs. 2.
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3 ENWW Mac software and utilities ● Software installation methods ● Install the Mac printing-system software ● Remove the printing-system software from Mac operating systems 139
Software installation methods CD installation Supported operating systems for Mac The product supports the following Mac operating systems: ● Mac OS X 10.5, 10.6, and 10.7 NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac OS X 10.6 and 10.7, Intel Core Processor Macs are supported.
HP LaserJet software components and utilities for Mac The printing-system software for Mac is composed of an HP-created postscript (PS) printer definition file (PPD) and a Printer Dialog Extension (PDE) file that work together with the Mac OS printing system. These files are used by the Mac OS printing system to determine default print driver settings and to allow the user to select between the various print options and settings.
The HP Utility does not work when it is installed by using the AppleTalk protocol. Use IP, Bonjour, or Rendezvous to enable the HP Utility. Click the HP Support button to go to the HP Online Support Web site for more help on any of these topics. Open the HP Utility 1. 2. Perform one of the following steps: ● From the Printer Browser menu, click the Printer Utility button. ● From the Print Queue, click the Utility icon. The main HP Utility screen appears. Click the product in the Printers list.
HP Utility toolbar Figure 3-2 HP Utility toolbar The HP Utility toolbar includes the following controls. ● Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the left side of the screen. ● All Settings: Click this button to return to HP Utility main page. ● Applications: Click this button to manage which HP tools or utilities appear in the Dock. ● HP Support: Click this button to open a browser and go to the HP support Web site for the product.
On the Supplies Status screen, click the Media button to see the status of the trays. You can also order supplies by clicking the Supplies link in the toolbar on the HP Utility main screen. Device Information In the Information and Print Quality section on the HP Utility main screen, click the Device Information icon to find the product Service ID (if assigned), the firmware version (FW Version), and the Serial Number.
The color usage log provides the following information. ● Date and time ● Total number of jobs ● Mono (monochrome, or black-and-white) sides ● Color sides ● Paper sheets File Upload In the Information and Print Quality section on the HP Utility main screen, click the File Upload icon to open the File Upload screen. Figure 3-6 File Upload screen The File Upload command is supported for file types that can be sent directly to the product without first being opened through a software program.
On the navigation screen, select the file and click the Open button. The file name appears in the File Upload screen. Click the Upload button. HP ePrintCenter In the Information and Print Quality section on the HP Utility main screen, click the HP ePrintCenter icon to gain access to HP ePrintCenter. With HP ePrint , you can print anywhere, anytime, from a mobile phone, laptop, or any other mobile device. HP ePrint works with any email-capable device.
Upload Fonts In the Information and Print Quality section on the HP Utility main screen, click the Upload Fonts icon to gain access to fonts that you can upload to the product. Figure 3-8 Upload Fonts screen The drop-down menu in the Upload Fonts pane has the following options: ENWW ● Memory. Fonts that are available in the product memory are listed. ● Disk. Select this option to show any fonts that are installed on the product hard disk or flash disk.
Message Center In the Information section on the HP Utility main screen, click the Message Center icon to open the Message Center screen. The screen shows any error events that have occurred with the product. Figure 3-9 Message Center screen Auto-off In the Printer Settings section on the HP Utility main screen, click the Auto-off icon to configure the product to automatically turn off. Figure 3-10 Auto-off screen Duplex Mode Click this setting to open the Duplex Mode screen.
Use the Enable Duplex Mode command to print internal diagnostic and test pages on both sides of the page. To enable this feature, select the Enable Duplex Mode check box. This box is clear by default. Figure 3-11 Duplex Mode screen Network Settings In the Printer Settings section on the HP Utility main screen, click the Network Settings icon to open the IPv4 Settings screen. Figure 3-12 IPv4 Settings screen This screen provides access to IPv4, IPv6, Bonjour Settings, and Other Settings.
You can also use this screen to modify the following settings: ● Host Name ● IP Address ● Subnet Mask ● Default Gateway To save new settings, click the Apply Now button. To view and change other network settings, click the Other Settings button. If a user name and password have been set, you might need to obtain them from an IT administrator. For more information, see the HP EWS online help. The HP EWS opens to the Network Settings screen.
Supplies Management In the Printer Settings section on the HP Utility main screen, click the Supplies Management icon to configure the user defined threshold. Figure 3-14 Supplies Management screen Trays Configuration Use the Trays Configuration screen to change paper size and type for each of the trays installed on the product. Figure 3-15 Trays Configuration screen ENWW 1. In the Printer Settings section, click the Trays Configuration icon. 2.
3. To change the paper size, select a tray and then select a different paper size in the Default Media Size drop-down menu. 4. Click the Apply Now button to save the settings. Additional Settings In the Printer Settings section on the HP Utility main screen, click the Additional Settings icon to open the HP EWS. Figure 3-16 Additional Settings screen To open the HP EWS, click the Open Embedded Web Server button. For information about HP EWS settings, consult the HP EWS online help.
Basic Fax Settings In the Fax Settings section on the HP Utility main screen, click the Basic Fax Settings icon to set up the fields in the Fax Header and to setup how the product answers incoming calls. Figure 3-17 Basic Fax Settings screen Junk Fax Blocking If you do not want to receive faxes from specific people or businesses, click the Junk Fax Blocking icon in the Fax Settings section to store the fax numbers you want to block.
Fax Forwarding In the Fax Settings section on the HP Utility main screen, click the Fax Forwarding icon to setup your product to send the incoming faxes to a different number. Figure 3-19 Fax Forwarding Fax Logs In the Fax Settings section on the HP Utility main screen, click the Fax Logs icon to view the logs of all faxes.
Fax Speed Dials In the Fax Settings section on the HP Utility main screen, click the Fax Speed Dials icon to add fax numbers to the Speed Dial list. Figure 3-21 Fax Speed Dials Scan to E-mail In the Scan Settings section on the HP Utility main screen, click the Scan to E-mail icon to setup the Scan to E-mail feature. This feature allows the user to scan from the front panel and automatically send the output to an email address.
Scan to Network folder In the Scan Settings section on the HP Utility main screen, click the Scan to Network folder icon to setup the Scan to Network folder feature. This feature allows the user to scan from the front panel and automatically send the output to a folder on the network. Figure 3-23 Scan to Network folder Supported print drivers for Mac The HP installer provides Postscript Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Printer Utility for use with Mac computers.
● Default print driver settings: The default print driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Product control-panel settings: Settings changed at the product control panel have a lower priority than changes made anywhere else.
Detailed Mac installation NOTE: These instructions pertain to USB, network, and wireless connections. 1. Close all programs. 2. Connect the USB cable between the product and the computer or the network cable to the product, and make sure that the product is turned on. 3. Insert the printing system software CD into the Mac CD-ROM drive.
5. Read the tips for reducing environmental impact and click Continue when finished. Figure 3-25 Mac installation — Do your part 6. In the License screen, select the correct language in the drop-down box, read the license agreement, and then click the Continue button.
7. In the pop-up that opens, click the Agree button to confirm that you accept the license agreement. Figure 3-27 Mac installation — License pop-up 8. In the HP Printer Web Services screen, click the Yes, I accept the terms of use to install the Web Services and the ePrint software, or No, do not enable Web Services to decline the software. To view HP's Privacy Statement, click the HP Privacy Statement link. Click the Continue button when finished.
9. To automatically register your product online, click the Automatically begin online product registration (recommended) button or Decline online product registration button. Click Continue when finished.
10. In the Select Device screen, select the product to be installed, and then click the Continue button. Figure 3-30 Mac installation — Select Device screen If the product does not appear, make sure that the USB connection is correct, click the My device is not listed button, click the Continue button, select the product software to be installed, and then click the Continue button.
11. In the Installation Options screen, select which components to install and then click the Install button to perform the software installation. Figure 3-31 Mac installation — Installation Options screen 12. In the Password popup that opens, enter the user name and password, and then click the OK button.
13. The installer program shows a progress bar as the installation process starts. This process can take several minutes.
14. In the Setup Assistant screen, you can click the More Info button or click the check box to learn more about optional software. There is also an HP Online Privacy Statement link. To proceed, click the Continue button or click the Skip Setup button to run the setup wizard at another time. Figure 3-34 Mac installation — Setup Assistant screen 15.
16. Open the “Add Printer” wizard by clicking the Add Printer button. When finished, click the Continue button. Figure 3-35 Mac installation — Setup Printer Queue 17. To install HP Printer Web Services, in the Proxy Server Settings screen, configure your settings, and click Continue.
18. When the installation completes, the Summary screen appears. Click the OK button to close the installer program. Figure 3-37 Mac installation — Summary screen Setup instructions If you clicked the Skip Setup button during the initial installation process, you must set up the product manually. Setting up a printer with a Mac Complete these steps after completing the printing-system software installation. 1.
4. Click the add + icon beneath the Printer List to open the Printer Browser screen. 5. Select your product model from the list of printers with Bonjour as the Kind. Click the Add button. Troubleshoot the product setup If the product does not appear in the printer list after an installation: Complete each one of these solutions in the order given, and restart the setup process after each one to see if the issue has been resolved.
Remove the printing-system software from Mac operating systems 1. Open the Finder program. 2. Go to the Applications group, and then open the Hewlett-Packard item. 3. Double-click the HP Uninstaller item. 4. In the Introduction screen, click the Continue button.
5. In the Select Device screen, select the product, and then click the Uninstall button.
6. In the password popup, provide a user name and password, and then click the OK button. Figure 3-40 Mac software removal — Password popup The HP Uninstaller shows a progress bar as the removal process begins.
7. When the process is completed, the Summary screen appears. Click the OK button to close the HP Uninstaller.
4 ENWW Linux and Unix ● Linux information ● Unix information 173
Linux information HPLIP (Hewlett-Packard Linux Imaging & Printing) is an HP-developed solution for printing, scanning, and faxing with HP inkjet and laser based printers in Linux, distributed under the MIT, BSD, and GPL license. HPLIP supports most HP printers and MFP’s sold over the past 20 years. More specifically, HPLIP currently supports Deskjet, Officejet, Photosmart, PSC, Business Inkjet and LaserJet products. For a complete list of supported devices, go to http://hplipopensource.
Unix information UNIX systems require a Model Script to set up the UNIX environment to be able to print to the product. The HP LaserJet IIISi, or any generic HP LaserJet printer Model Script, should work. These files are written and provided by the individual UNIX vendor. Contact a UNIX Vendor to obtain copies of these files. For more information on Unix support, go to http://h20000.www2.hp.com/bizsupport/TechSupport/ Document.
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5 Engineering details Introduction This chapter presents engineering detail for the following topics: ENWW ● HP Print and Scan Doctor ● SAP and Citrix Printing Introduction 177
HP Print and Scan Doctor TheHP Print and Scan Doctor, HP's next generation diagnostic tool, replaces the HP Home Network Diagnostic Utility, the HP Print Diagnostic Utility, and the HP Scan Diagnostic Utility by merging all diagnostic and troubleshooting functionality previously available into one easy-to-use tool.
SAP and Citrix Printing For support information on SAP printing go to: www.hp.com/go/sap/drivers The HP Universal Print Driver (UPD) for Windows is supported by HP in Citrix and Terminal Server environments.
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Index Symbols/Numerics 802.
Fax Setup Wizard 80 file formats, supported 64 File Upload, Mac 145 Firewall page, HP Device Toolbox (Windows) 110 fonts install/remove external fonts 56 lists, printing 90 Send True Type as Bitmap, print drivers 24 supported by Windows 63 True Type, print drivers 23 Upload Fonts, HP Utility 147 upload, Configuration Settings menu 147 H help print drivers 20 Home tab, HP Device Toolbox (Windows) 88 HP Device Toolbox accessing 86 HP Device Toolbox (Windows) 802.
J Junk Fax List, HP Device Toolbox (Windows) 99 L languages CD 4 driver 6 installer component localized CD 4 Lotus Notes 66 7 M Mac supported operating systems 140 Mac operating systems installing printing-system software 157 removing software 169 software components 141 Mac OS Color Usage 144 Device Information 144 File Upload command 145 HP Utility 141 network settings 149 supplies status 143 trays configuration 151 troubleshooting setup 168 Upload Fonts 147 messages, constraint print drivers 20 Microso
Graphic setting, Advanced tab 23 Help system 20 ICM options, Advanced tab 23 incompatible print settings messages 20 installable options, Device Settings tab 58 Internet Services options, Services tab 54 Job Separator setting, Device Settings tab 59 Layout Options setting, Advanced tab 25 Mac 141 Mac settings 156 Manual settings, Color tab 51 Neutral Grays settings, Color tab 52 Orientation settings, Finishing tab 49 Page Order settings, Finishing tab 48 Pages per Sheet setting, Finishing tab 48 Paper Optio
supplies Mac status 143 Supplies Status page, HP Device Toolbox (Windows) 89 System Setup page, HP Device Toolbox (Windows) 95 System tab, HP Device Toolbox (Windows) 92 T trays Alternative Letterhead Mode 25 Mac configuration 151 Print Data Optimization 24 specify paper size 55 troubleshoot diagnostics 54 troubleshooting Mac setup 168 installation options 12 installing printing-system 12 Windows OS driver versions 16 HP PCL 6 print driver features 18 software CD 3 Wireless Configuration, HP Device Toolbox
186 Index ENWW
© 2012 Hewlett-Packard Development Company, L.P. www.hp.
