Microsoft® Windows Embedded Standard (WES) 2009 for HP Thin Clients Quick Reference Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About this book This guide supplements the standard WES 2009 documents supplied by Microsoft Corporation. This document highlights the differences, enhancements, and additional features of the latest image provided by HP. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
iv About this book
Table of contents 1 For More Information and Updates ................................................................................... 1 2 Introduction ...................................................................................................................... 2 The Desktop ............................................................................................................................ 3 User Desktop ....................................................................................
Roaming Profiles ...................................................................................... 12 User Accounts ........................................................................................................................ 12 Creating a New User Account .................................................................................. 12 User Manager ........................................................................................................ 13 User Profiles ..................
File-Based Write Filter GUI ........................................................................ 38 HP RAMDisk .......................................................................................................................... 40 HP Easy Tools ........................................................................................................................ 41 6 Administration and Image Upgrades ..............................................................................
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1 For More Information and Updates HP provides add-ons, Microsoft® Quick Fix Engineering updates (QFEs), periodic updates, and add-ons for thin client images. Check the HP support site at http://www.hp.com/support for updates and addons that apply to your image version. Select the country/region from the map, then select Download drivers and software (and firmware). Type the thin client model in the field and click Enter.
2 Introduction HP WES 2009-based thin client models use the Windows Embedded Standard (WES) 2009 operating system. This guide provides information pertaining to the latest shipping WES 2009 image.
● ● Internet browsing ◦ Windows Internet Explorer® ◦ Adobe Acrobat® (Add-on) Extensive MUI support: English, French, German, Spanish, Dutch, Norwegian, Traditional Chinese, Simplified Chinese, Korean, and Japanese HP provides this client “ready to go” out of the box to meet most common customer requirements.
Administrator Desktop The desktop that is displayed when you are logged on as an administrator is a standard Windows XP desktop. Icons present on the default administrator desktop Start menu include: ● Microsoft RDP ● Internet Explorer NOTE: Right-clicking the mouse when the pointer is on the administrator’s desktop background opens a pop-up menu. Citrix Program Neighborhood and HP Easy Config were available on the desktop with older versions of the image.
Session Services The network to which the thin client is connected requires any of the following session services: ● Citrix ICA ● Microsoft RDP ● Terminal emulation support Citrix ICA You can make Citrix Independent Computing Architecture (ICA) available on the network using Presentation Server and/or XenApp for Microsoft Windows 2000/2003/2008 Server family. Microsoft RDP The Terminal Services Client application on the thin client accesses Microsoft Terminal Services.
HP Device Manager HP Device Manager is an enterprise-class thin client management software application that allows customers to view their thin client assets remotely and to manipulate those thin clients to meet the required business need. It is robust, yet easy to install and use. HP Device Manager lets you track, configure, upgrade, clone, and manage thousands of individual devices from a centralized location. HP Device Manager agents are included in most HP thin clients.
3 Configuration Logging On You can log on to the thin client either automatically or manually. Automatic Logon The default for the WES 2009-based thin client is automatic logon of the locked-down User account. The administrator can use the HP Windows Logon Configuration Manager in the Control Panel to enable/disable auto logon and change the auto logon user name, password, and domain. Only the administrator account can change auto logon properties.
Manual Logon When automatic logon is disabled, thin client startup opens the Log On to Windows dialog box. Type the logon information in the User Name and Password text boxes. Note the following: ● For a user account, the factory-default user name and password are both User. ● For an administrator account, the factory-default user name and password are both Administrator. ● For security purposes, HP recommends that you change the passwords from their default values.
Logging Off, Restarting, and Shutting Down the Thin Client To restart, shut down, or log off from the thin client, click Start > Shut Down. From the Shut Down dialog box, select the desired action, and then click OK. NOTE: You may also log off or shut down using the Windows Security dialog box. Press Ctrl+Alt +Delete to open the dialog box.
Power Management A “Monitor Saver” turns off the video signal to the monitor after a designated idle time, allowing the monitor to enter a power-saving mode. To set power saving options for the monitor, right-click the desktop background and select Properties > Screen Saver > Power. System Time You can manually set the local time, or you can automatically set the local time utility to synchronize the thin client clock to a time server at a designated time.
Local Drives The following sections describe the local drives located on the thin client. Drive Z Drive Z is the onboard volatile memory (MS-RAMDRIVE) on the logic board of the thin client. Because drive Z is volatile memory, HP recommends that you do not use this drive to save data that you want to retain. For RAMDisk configuration instructions, see HP RAMDisk on page 40. For information about using the Z drive for roaming profiles, see Roaming Profiles on page 12.
Enhanced Write Filter Manager on page 33 and File-Based Write Filter Manager on page 37. Enable the write filter when you no longer want permanent changes. Saving Files CAUTION: The thin client uses an embedded operating system with a fixed amount of flash memory. HP recommends that you save files that you want to retain on a server rather than on the thin client.
User Manager User Manager is a utility that allows the administrator to create, delete, and maintain user accounts. User Profiles A new user’s profile is based on the Default User profile template, which includes policies similar to the factory-defined Administrator account. This new account will default to membership within the local Users group.
To create the user: 1. Log in as Administrator. 2. Open the Administrative Tools window by clicking Start > Control Panel > Administrative Tools. 3. Double-click User Manager to open the Local Users and Groups window. 4. Double-click the Users folder to view the contents in the right pane. 5. Click Action in the menu bar, and then select New User. This opens the New User dialog box 6. Type in the user name and password, and then select the attributes you want. 7.
Regional and Language Options The keyboard language options are preset at the factory. Should you need to make a change, the keyboard language selection is made through the Regional and Language Options selection in the Control Panel. From this program you can select the type of keyboard you are using as well as the layout/IME settings.
Administrative Tools Click the Administrative Tools icon in the Control Panel to gain access to the available administrative tools: The administrative tools can also be accessed directly from the start menu: 16 Chapter 3 Configuration
4 Applications The latest WES 2009 image has the following preinstalled applications: ● Symantec Endpoint Protection Firewall (select models only) on page 18 ● Citrix Program Neighborhood (PN) Agent on page 19 ● Remote Desktop Connection on page 20 ● HP Remote Desktop Protocol (RDP) Multimedia and USB Enhancements on page 20 ● HP Remote Graphics Software (RGS) Receiver on page 22 ● TeemTalk Terminal Emulation on page 22 ● VMware View Manager on page 23 ● Altiris Client Agent on page 24 ●
Symantec Endpoint Protection Firewall (select models only) Select HP images include a Symantec Endpoint Protection Agent Firewall. About the Agent NOTE: AV software and SEP management console are not included. Contact Symantec directly for software and licenses. The Symantec Endpoint Protection for Windows XPe Agent is security software that is installed on embedded endpoints, such as HP thin clients, that run the WES 2009 operating system.
block incoming or outgoing applications and traffic from or to specific IP addresses and ports. Security settings detect and identify common attacks, send e-mail messages after an attack, display customizable messages, and accomplish other related security tasks. Security policies, advanced rules, security settings, as well as IPS engine settings have been customized by HP to provide both optimal performance as well as a secure computing environment.
Remote Desktop Connection Use the Remote Desktop Connection dialog box to establish connections to a Windows Terminal Server or to access remote applications using Microsoft RDP. Refer to the Microsoft Web site for documentation that offers a detailed explanation and instructions on how to use the Microsoft RDC dialog box.
To share USB devices, complete the following steps: 1. On the thin client, open the Control Panel and select HP RDP USB Redirector Client. NOTE: If Use Taskbar Icon is checked, you can right-click the icon in the task bar to open the HP RDP USB Redirector status. This lists the devices that are currently available or plugged in. Click Advanced to open the HP RDP USB Redirector Client dialog box. 2. Select the USB devices you want to redirect.
HP Remote Graphics Software (RGS) Receiver HP Remote Graphics Software (RGS) is a high-performance remote desktop connection protocol that delivers an exceptional remote desktop user experience for rich user environments that include video, Web flash animations and graphics intensive applications. All applications run natively on the remote system and take full advantage of the compute and hardware graphics resources of the sending system.
access the TeemTalk Connection Wizard and the TeemTalk Emulator from Start > All Programs > Hewlett Packard. VMware View Manager View Manager, a key component of VMware View, is an enterprise class desktop management solution, which streamlines the management, provisioning and deployment of virtual desktops. Users securely and easily access virtual desktops hosted on VMware Infrastructure, terminal servers, blade PCs or even remote physical PCs through View Manager.
Altiris Client Agent The Altiris Client Agent allows the Altiris server to discover valid clients that are added to the network. The agent carries out assignments and reports the status of individual thin clients to the Altiris server. NOTE: Although the Altiris Client agent is preinstalled, a free license is no longer included on the HP t5740 Series and all new HP thin clients going forward. To purchase a license, contact Altiris at http://www.altiris.com.
HP Management Agent The HP Management Agent is a software component installed on thin client devices so that HP Device Manager can interact with them. The agent is embedded in the standard thin client WES 2009 image to enable Device Manager to manage devices out-of-the-box (agents on older devices, however, may need to be upgraded).
HP ThinState The HP ThinState Capture tool is a very simple wizard-based tool that you can use to capture an HP thin client WES 2009 image, which you can then deploy to another HP thin client of identical model and hardware. What do you need to have? ● An HP WES 2009-based thin client that contains the latest HP-provided image ● An HP-qualified USB flash drive (Disk-On-Key). Consult the thin client quick specs for the latest approved USB flash drives.
2. Once you launch the HP ThinState Capture tool from within the Control Panel, you are presented with the following screen.
3. Click Next. At this point, attach a disk on key (DOK) to the unit. The DOK drive letter and size are displayed. NOTE: Be sure that the DOK has enough storage capacity to hold the captured image. Once the DOK is attached, the following screen is displayed. 28 4. Click Capture. The following warning is displayed. 5. Click Yes. The HP ThinState Capture tool formats and makes the USB flash drive bootable. HP ThinState Capture will now reboot the system.
6. After you perform these actions, the HP ThinState Capture tool opens the following screen. Please follow the on-screen instructions. You can now use the USB flash drive to deploy the captured image to another HP thin client of the exact same model and hardware with equal or greater flash size capacity. NOTE: In this new version of ThinState Capture, you may be able to capture the image from a greater sized flash and deploy it to a lesser sized flash, depending on the size of the captured image.
HP ThinState Deploy To perform an HP ThinState deployment: 1. Set the boot order in the F10 System BIOS to USB boot. 2. Attach the USB flash drive to the thin client unit you wish to deploy the captured image to, and then power on the unit. 3. Follow the on-screen instructions. After you remove the USB flash drive and cycle power to the system, the image will unbundle. This process can take 3–5 minutes, depending on flash drive speed and internal flash size.
Windows Media Player 11 Version 11 of the Windows Media Player contains security, performance, and functionality improvements. For more information about improvements to Windows Media Player, refer to the Windows Media Player home page at http://www.microsoft.com/windows/windowsmedia/player/ 11/default.aspx.
5 Control Panel Extended Selections The Control Panel is accessed by selecting Start > Control Panel.
Write Filters Choosing the Write Filter HP Windows Embedded Standard Thin clients include both the Enhanced Write Filter (EWF) and the File-based Write Filter (FBWF) to protect the operating system. The Enhanced Writer Filter is the factory default. TIP: Choose the Enhanced Write Filter to protect the entire flash from writes, or choose the File-based Write Filter to allow specific local applications and files to be updated dynamically. To select the EWF or FBWF, perform the following steps: 1.
After the write filter has been disabled, all future writes during the current boot session are written to the flash, with no further caching until a reboot occurs. The write filter may also be enabled/disabled through the command line. Always enable the writer filter after all of the permanent changes have been successfully made. The EWF is a powerful tool for any thin client environment in which multiple users have access to the device.
Enhanced Write Filter GUI The EWF GUI (part of the HP Write Filter Configuration) can be accessed through the Control Panel or the Administrative Tools option only by the administrator. To access the EWF GUI, perform the following steps: 1. Log in as an administrator. 2. Select Start > Control Panel > Other Control Panel Options or Start > Control Panel > Administrative Tools. 3. Click the EWF Manager icon. 4. Use the EWF GUI to select the Write Filter options.
NOTE: When using the Commit boot command, all the temporary contents will be permanently written to the flash memory. In addition, all content accessed (and changes made) after running Commit, but before rebooting the system, will be written to the flash memory as well. This includes changes made during any number of login/logout sessions before the next reboot. DOS Command-line Tool Boot Commands The following table lists the EWF boot commands that are supported.
File-Based Write Filter Manager WES 2009 includes the File-Based Write Filter (FBWF) console application command-line tool, fbwfmgr.exe. In addition to the DOS command-line tool, the WES 2009 image includes a Write filter GUI. FBWF maintains the appearance of read and write access to write-sensitive or read-only storage to the operating system, making read and write access transparent to applications. Benefits of the File-Based Write Filter The FBWF provides a secure environment for thin client computing.
File-Based Write Filter GUI The FBWF GUI (part of the HP Write Filter Configuration) can be accessed through the Control Panel or the Administrative Tools option only by the administrator.
Write Filters 39
HP RAMDisk The RAMDisk is volatile memory space set aside for temporary data storage. It is the Z drive shown in the My Computer window. The following items are stored on the RAMDisk: ● Browser Web page cache ● Browser history ● Browser cookies ● Browser cache ● Temporary Internet files ● Print spooling ● User/system temporary files You can also use the RAMDisk for temporary storage of other data (such as roaming profiles) at the administrator’s discretion (see Local Drives on page 11).
HP Easy Tools The HP Easy Tools wizard helps you to create a thin client configuration. You can use this configuration on a single thin client or deploy it to multiple thin clients with HP ThinState or HP Device Manager. For more information, see the HP Easy Tools Administrator’s Guide at http://www.hp.com/support.
6 Administration and Image Upgrades This section highlights and discusses the Remote Administration capabilities and firmware upgrade methods applicable to the thin client. HP Device Manager HP Device Manager is a server-based application that provides centralized administration capabilities for HP thin client devices.
Altiris Deployment Solution Software NOTE: Although the Altiris Client agent is preinstalled, a free license is no longer included on the HP t5740 Series and all new HP thin clients going forward. To purchase a license, contact Altiris at http://www.altiris.com. The Altiris Deployment Solution software is a full-featured remote administration tool set. It accesses the thin client through the Altiris remote Agent and PXE server utilities installed on the thin client.
Add-on Upgrades If you want to install an add-on module, you can use the HP Device Manager, HP Client Automation or Altiris Deployment Solution to administer the thin client. Disable/enable the write filter as needed to save the changes. CAUTION: If the available free space on the flash memory is reduced to less than 10MB and/or the available system memory is reduced to less than 15MB, the thin client becomes unstable.
7 Peripherals Depending on the ports available, the thin client can provide services for USB, serial, parallel, and PCI devices, as long as the appropriate software is installed. Factory-installed software is described in the following section. As they become available, you can install add-ons for other services using the Altiris Deployment or HP Device Manager solution software. For more information, see Altiris Client Agent on page 24 and HP Management Agent on page 25.
3. Select Add a Printer to open the Add Printer Wizard. 4. Click Next in the first panel of the wizard. 5. Select Local printer configured to this computer. 6. Verify that the Automatically Detect and Install my Plug and Play Printer check box is not selected. 7. Click Next. 8. Select Use the Following Port. 9. Select the appropriate port from the list, and then click Next. 10. Choose the manufacturer and model of the printer, and then click Next. 11.
Audio You can redirect audio from applications to the audio jacks on the thin client. You control the level externally (such as by a 600-ohm potentiometer control) and driving speakers requires a power booster. You can adjust the volume using the sound icon in the task bar system tray. You can singleclick on this icon to open the master volume control or double-click to open the volume control application dialog box.
Index A accounts creating user 12 user 12 add-on modules 44 add-on upgrades 44 adding printers 45 administration 42 Administrative Tools 16 administrator desktop 4 logon 8 Altiris 6 Client Agent 24 deployment server 6 Deployment Solution 43 Altiris Web site 6 applications 17 audio 47 automatic logon 7 C Capture 5 changing the password 8 Citrix 19 Citrix ICA 5 Citrix Web site 19 client agent, Altiris 24 Client Automation 6, 25, 42 configuration 41 Control Panel 32 creating user account 12 D default password
Microsoft Internet Explorer 30 Microsoft Internet Explorer unsafe file list 30 Microsoft RDP 5, 20 monitor saver 10 multimedia 2 server, Altiris deployment 6 services, session 5 session services 5 shutting down 9 Symantec Endpoint Protection 18 system time 10 P password 8 password, changing 8 peripherals 45 peripherals, QuickSpecs Web site 45 PN Agent 19 power management 10 preinstalled applications 17 print driver 46 print drivers 46 printers 45 printers, adding 45 profiles 13 program neighborhood agent
