HP Photosmart D6100 series User Guide
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Copyrights and trademarks © 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA).
Contents 1 2 3 4 5 6 Welcome.................................................................................................................3 Special features.......................................................................................................3 Accessing the onscreen HP Photosmart help.........................................................3 Printer parts.............................................................................................................
7 Troubleshooting..................................................................................................31 Printer hardware problems....................................................................................31 Printing problems...................................................................................................32 Error messages.....................................................................................................35 Paper errors................................
1 Welcome Thank you for purchasing an HP Photosmart D6100 series printer! With this new photo printer you can print beautiful photos, save photos to a computer, and create fun and easy projects with or without a computer. This guide primarily explains how to print without connecting a computer. To learn how to print from a computer, install the printer software and view the electronic Help. For an overview of using a computer and the printer together, see Printing from a computer.
Chapter 1 Printer parts Front of printer 1 Top cover: Lift this cover to access the ink cartridges and to clear paper jams. To lift the cover, grasp the top cover below the HP logo and pull upward. 2 Output tray: Use this tray to catch your printouts. Lift this tray to access the photo tray. 3 Main tray: Pull out this tray and load paper, transparencies, envelopes, or other media with the side to be printed facing down.
Main and Output trays 1 Paper-width guide: Adjust this guide to fit close to the edge of the paper in the main tray. 2 Output tray: Use this tray to catch your printouts. Lift this tray to access the photo tray. 3 Output tray extender: Pull towards you to extend the output tray to catch your printouts. 4 Main tray: Pull out this tray and load plain paper, transparencies, envelopes, or other media for printing. 5 Main tray grip: Pull toward you to extend the main tray.
Chapter 1 (continued) Control panel 1 Ink indicator: Indicates missing ink cartridges or low ink. 2 Cancel: Cancel a print job. 3 Resume: Resume a print job or advance paper. 4 HP Photosmart Express: Open HP Photosmart Express on a connected computer. 5 On: Turn on the printer or put it into power save mode. Indicator lights 1 Ink indicator: Solid amber if any ink cartridge is low on ink. Blinks to indicate various problems including a missing, damaged, or incorrect cartridge.
Accessory name Description This accessory automatically flips each page to print on both sides. You will save money (two-sided printing reduces paper consumption) and time (no need to remove the paper and reinsert it to print on the back), plus you will make bulky documents more manageable. HP Automatic Two-sided Printing Accessory This accessory may not be available in all countries/regions. The HP Bluetooth® wireless printer adapter goes into the camera port on the front of the printer.
Chapter 1 8 HP Photosmart D6100 series
2 Get ready to print This section includes the following topics: ● ● Load paper Insert ink cartridges Load paper Learn how to choose the right paper for your print job and how to load it into the input tray for printing. Choose the right paper Use HP Advanced Photo Paper. It is especially designed to work with the inks in your printer to create beautiful photos. For a list of available HP-designed photo paper, or to purchase supplies, go to: ● ● ● ● www.hpshopping.com (U.S.) www.hpshopping.
Chapter 2 3. 4. 5. 1 Paper-width guide 2 Paper-length guide Load paper with the side to be printed facing down. Check that the stack of paper is no higher than the top of the paper-length guide. Adjust the paper-width and paper-length guides inward until they stop at the edges of the paper. Push the main tray in until it stops. 1 Push in the main tray all the way Load the photo tray Photo paper up to 10 x 15 cm (4 x 6 inch) with or without tabs, Hagaki cards, A6 cards, L-size cards 1. 2. 3.
4. 5. 6. 7. 1 Output tray 2 Paper-width guide 3 Paper-length guide Load up to 20 sheets of paper into the photo tray with the print side down. If you are using tabbed paper, insert the paper so the tab is closer to you. Adjust the paper-width and paper-length guides inward until they stop at the edges of the paper. 1 Paper-width guide 2 Paper-length guide Push in the photo tray. Lower the output tray.
Chapter 2 Note If you have already used the printer several times and you have installed the HP Photosmart printer software, you can also find the cartridge numbers in the printer software. Windows users: Right-click the HP Digital Imaging Monitor icon in the Windows taskbar, and select Launch/Show HP Solution Center. Select Settings, then Print Settings, and then Printer Toolbox. Click the Estimated Ink Levels tab, and then click Ink Cartridge Information. To order ink cartridges, click Shop Online.
For a copy of the HP Limited Warranty Statement, see HP Warranty. Inserting or replacing the ink cartridges 1. Make sure the power is on, then lift the top cover. 2. Squeeze the gray tab below an ink cartridge slot to release the gray latch inside the printer, then lift the latch. The ink cartridge areas are color-coded for easy reference. Lift the latch below the appropriate color to insert or replace a cartridge.
Chapter 2 4. more information, go to www.hp.com/hpinfo/globalcitizenship/environment/recycle/ inkjet.html. Remove the new ink cartridge from its packaging, and while holding it by the handle, slide the ink cartridge into the empty slot. Make sure you insert the ink cartridge into the slot that has the same shaped icon and color as the new cartridge. The copper-colored contacts should be facing the printer as the ink cartridge is inserted.
3 Printing photos without a computer The HP Photosmart D6100 series printer lets you print photos without even turning on the computer. Once you've set up the printer using the instructions in the Quick Start Guide, you can connect a PictBridge camera and print your photos using the menu on the camera. The photos can be in the camera memory or on a memory card in the camera. For more information, see Print photos from a digital camera.
Chapter 3 To print photos from a… Follow these steps Digital camera with Bluetooth 1. wireless technology 2. If you have a digital camera with Bluetooth wireless technology, you can purchase the optional HP Bluetooth® wireless printer adapter and print from a camera 3. using a Bluetooth wireless connection. Load paper in the photo tray. Insert the HP Bluetooth® wireless printer adapter into the camera port on the front of the printer.
4 Getting connected Use the printer to stay connected to other devices and people. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need This lets you... USB ● ● ● A Universal Serial Bus (USB) 2.0 full● speed compliant cable 3 meters (10 feet) or less in length. For ● instructions about connecting the printer with a USB cable, see the Quick Start Guide.
Chapter 4 Saving photos to a computer You can save photos to a computer from a digital camera connected to the camera port of the printer, if you set up a USB connection between the computer and the printer. If you are using a Windows computer: 1. Connect a digital camera to the camera port of the printer. 2. Press the HP Photosmart Express button on the printer. 3. Click the Save button in HP Photosmart Express on the computer. 4.
5 Printing from a computer To print from a computer, the printer software must be installed. During software installation, either HP Photosmart Premier (Windows Full-install users), HP Photosmart Essential (Windows Express-install users) or the HP Photosmart Studio (Mac) is installed on your computer, allowing you to organize, share, edit, and print photos. For more information on installing the software, see the Quick Start Guide.
Chapter 5 Open HP Photosmart Essential (Windows users) ➔ Double-click the HP Photosmart Essential icon on your desktop. If you need help, see the software help within HP Photosmart Essential. Explore the many features of HP Photosmart Essential: ● ● ● ● View — View photos in multiple sizes and ways. Easily organize and manage your photos. Edit — Crop your photos and fix photos with red eye. Automatically adjust and enhance your photos to make them perfect.
access the advanced printing features. See the electronic Help for more information about printing preferences. Access print preferences (Windows users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Change the printing preferences in the Print dialog box tabs, or click Properties or Preferences to access more printing preferences. Access print preferences (Mac users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2.
Chapter 5 Access Real Life technologies features (Mac users) 1. Open the Print dialog box, usually by selecting Print from the File menu. 2. Select Real Life Digital Photography from the Copies & Pages drop-down menu.
6 Care and maintenance The printer requires very little maintenance. Follow the guidelines in this section to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality.
Chapter 6 Print a sample page You can print a sample page to test the printer photo printing quality and to make sure the paper is loaded correctly. If you are using a Windows computer: 1. Load paper in the main tray. Use plain paper to conserve photo paper. 2. From the Windows Start menu, select HP > HP Solution Center. 3. Click Settings > Print Settings > Printer Toolbox. 4. Click Print a Sample Page and follow the onscreen instructions. If you are using a Macintosh: 1. Load paper in the main tray.
and look at the end-of-warranty date on the bottom, in YYYY/MMM/DD format. If it is before the end-of-warranty date, contact HP support to obtain a replacement ink cartridge. To clean the ink cartridge contacts: 1. Gather the following items to clean the contacts: – Distilled, filtered, or bottled water (tap water may contain contaminants that can damage the ink cartridge) Caution Do not use platen cleaners or alcohol to clean the ink cartridge contacts.
Chapter 6 If you are using a Windows computer: 1. Load paper in the main tray. Use plain paper to conserve photo paper. 2. From the Windows Start menu, select HP > HP Solution Center. 3. Click Settings > Print Settings > Printer Toolbox. 4. Click Print a Diagnostic Page and follow the onscreen instructions. If you are using a Macintosh: 1. Load letter or A4 unused plain white paper into the main tray. 2. Click HP Device Manager in the Dock. 3.
Self test report Update the software Download the latest printer software update periodically to ensure you have the latest features and improvements. You can download printer software updates by going to www.hp.com/support or by using HP Software Update. Note The printer software update that you download from the HP web site does not update the HP Photosmart Premier software. Downloading the software (Windows) Note Make sure you are connected to the Internet before you use HP Software Update. 1. 2.
Chapter 6 Downloading the software (Mac) Note Make sure you are connected to the Internet before you use HP Photosmart Updater. 1. 2. 3. From the Finder, choose Go > Applications. Choose Hewlett-Packard > Photosmart > HP Photosmart Updater. Follow the onscreen instructions to check for software updates. If you are behind a firewall, you need to enter the proxy server information in the updater.
To handle photo paper ● Always hold photo paper by the edges to avoid fingerprints. ● If the photo paper has curled edges, place it in its plastic storage bag and gently bend it in the opposite direction of the curl until the paper lies flat.
Chapter 6 30 HP Photosmart D6100 series
7 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This chapter answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● Printer hardware problems Printing problems Error messages For additional troubleshooting information, see: ● ● Software installation troubleshooting: The Quick Start guide that came with the printer.
Chapter 7 All the lights are flashing on the printer Solution The printer has encountered a hardware error and may need to be serviced. Unplug the power cord to the printer. Wait about 10 seconds, and then plug it in again. Turn on the printer. If the lights are still flashing, please go to www.hp.com/support, or contact HP Support for help. Printing problems Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support.
Print jobs using the photo tray do not print Solution The photo tray may not be properly engaged in the printer. Lift the output tray up and verify that the photo tray is pushed in until it stops and then lower the output tray. Press Resume. The printout is rippled or curled Solution The project you are printing uses a larger amount of ink than normal. Print the project from a computer, and use the printer software to lower the ink saturation level. See the onscreen HP Photosmart help for more information.
Chapter 7 – the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover. For illustrations of the two places to clear a paper jam, see Paper errors. When you are finished clearing the paper jam, plug the printer back in, turn it on, and try printing again. If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer.
● ● You may have selected a low-resolution setting on the digital camera. Reduce the size of the image and try printing again. For better results in the future, set the digital camera to a higher photo resolution. There may be a problem with the print head. Try the following: – Run the automatic print head cleaning procedure. For more information, see Care and maintenance. – Align the printer. For more information, see Aligning the printer.
Chapter 7 If the printer is connected to a computer, the following types of error messages can appear on the computer screen: ● ● ● ● Paper errors Ink cartridge errors Memory card or camera errors Computer printing errors If the printer is not connected to a printer, check the indicator lights: On Resume Ink indicator Comments Solid green Blinking Off This sequence of lights often indicates a paperrelated printer problem, such as a paper jam, no paper, or paper stall.
1 Remove the rear access door to clear paper jams. If you cannot remove all jammed paper from the rear area of the printer, try removing paper jammed in the middle of the printer by opening the paper jam door located inside the top cover. 1 Open the paper jam door to clear paper jams in the middle of the printer. Plug the printer back in and turn it on. Error message: The printer is out of paper. Solution Load paper, then press Resume to print again.
Chapter 7 Ink cartridge errors Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. Error message: Incorrect Ink Cartridge(s). Solution The first time you set up and use your HP Photosmart, make sure to install the ink cartridges that were shipped with your printer. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly.
For more information on replacing ink cartridges, see Insert ink cartridges. Error message: Ink Cartridge(s) Problem. Solution The indicated ink cartridge(s) are missing or damaged. Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP Photosmart, the ink cartridge contacts might need to be cleaned. For more information on replacing ink cartridges, see Insert ink cartridges.
Chapter 7 HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If you believe you purchased genuine HP ink cartridge(s), go to: www.hp.
Error message: Camera is not supported or not in PictBridge mode. Refer to User Guide. Solution The HP Photosmart only supports digital cameras in PictBridge mode or HP directing printing cameras. If you have a PictBridge camera, make sure it is set to PictBridge mode. For more information, see the documentation that came with the camera. Error message: Cannot print photos. Solution More than 10 photos specified for a print job may be corrupted, missing, or are an unsupported file type.
Chapter 7 securely attached to both the computer and to the USB port on the back of the printer. If the cable is secure, verify that the printer software is installed. Error message: Camera is not responding. Check camera connections, batteries, or restart camera. Refer to User Guide. Solution The print job will be cancelled. Reattach the USB cable to the camera and printer and resend the print job.
8 HP Support Note The name of HP support services may vary by country/region. If you have a problem, follow these steps: 1. 2. 3. Check the documentation that came with the printer. If you are unable to solve the problem using the information in the documentation, visit www.hp.
Chapter 8 ● ● ● Version of printer software: – Windows PC: To see the printer software version, right-click the HP Digital Imaging Monitor icon in the Windows taskbar and select About. – Macintosh: To see the printer software version, use the Print dialog box.
A Specifications This section lists the minimum system requirements for installation of the HP Photosmart printer software, and provides selected printer specifications. For a complete list of printer specifications and system requirements, see the onscreen HP Photosmart help. For information about viewing the onscreen HP Photosmart help, see Welcome.
Appendix A (continued) Category Specifications Video file formats Motion-JPEG AVI Motion-JPEG QuickTime MPEG-1 Media specifications Recommended maximum length: 61 cm (24 inch) Recommended maximum paper thickness: 292 µm (11.5 mil) Recommended maximum envelope thickness: 673 µm (26.5 mil) Media sizes supported Supported sizes when printing from a computer 7.6 x 12.7 cm to 22 x 61 cm (3 x 5 inch to 8.
(continued) Category Specifications 10 cards or envelopes 25 sheets of labels or iron-on transfers Operating environment Recommended temperature range: 15–30 °C (59-86 °F) Maximum temperature range: 5–40 °C (41-104 °F) Storage temperature range: -40–60 °C (-40-140 °F) Recommended humidity range: 20–80% RH Maximum humidity range: 10–80% RH Physical specifications Height: 17.29 cm (6.81 inch). Width: 46.25 cm (18.21 inch) Depth: 38.73 cm (15.25 inch) Weight: 7.37 kg (16.2 lb).
Appendix A 48 HP Photosmart D6100 series
B HP Warranty HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1.
Appendix B 50 HP Photosmart D6100 series
Index A accessories 6 accessories, two-sided printing 7 aligning the printer 23 alignment page 23 B Bluetooth connecting to printer 15, 17 wireless printer adapter 7 buttons 6 C cameras connecting to printer 15, 17 direct-printing 15 PictBridge 15 port 4 printing from 15 care and maintenance 23 cartridges.
storing 28 printer software updating 27 printer software, updating 19 printing from a computer 19 from BlueTooth device 15 from cameras 15 from memory cards 15 from PictBridge camera 15 photos 15 test page 25 without computer 15 Q quality photo paper 28 printing test page 25 Questions and Answers 31 R regulatory notices regulatory model identification number 4 replacing ink cartridges 13 S saving photos to computer Specifications 45 storing ink cartridges 28 photo paper 28 printer 28 system requirements 45
