! & # ! " Copyright HewlettĆ Packard Company 1996 This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of HewlettĆ Packard Company. HP internal order number C4699Ć90000 Second edition, March 1996 Printed in U.S.A. !! #& The information contained in this document is subject to change without notice.
Using this Manual This manual contains information necessary to test, calibrate and service: D D D D HP DesignJet 230 plotters (models C4694A and C4695A) HP DesignJet 250C plotters (models C3190A and C3191A) HP DesignJet 330 plotters (models C4701A and C4702A) HP DesignJet 350C plotters (models C4699A and C4700A) For information about using these plotters, refer to the corresponding user and quickĆreference guides.
Contents Using this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Safety Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking and Assembling the Plotter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inspecting the Plotter for Damage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Repacking the Plotter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Assembling the Legs (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(more HP DesignJet 200/220 Service Manual) Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Sheet Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Loading Roll Media on the DesignJet 330 and 350C . . . . . . . . . . . . . . . . . . . . . . . Roll Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ESD Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
When to Calibrate the Plotter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Black Cartridge Alignment (See User's Guide, chapter 1) . . . . . . . . . . . . . . . . . . . . . . Color Cartridge Test (See User's Guide, chapter 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Service Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Entering Service Mode 1 .
Carriage Test for the DesignJet 230 and 250C . . . . . . . . . . . . . . . . . . . . . . . . . Carriage Test for the DesignJet 330 and 350C . . . . . . . . . . . . . . . . . . . . . . . . . Electrical Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FrontĆPanel Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Input/Output Test for the DesignJet 230/250C Only . . . . . . . . . . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SerialĆNumber Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Firmware Revision Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Obtaining Service Notes with Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
International caution symbol (refer to manual): the product is marked with this symbol when it is necessary for the user to refer to the instruction manual in order to protect themselves and the instrument against damage. Indicates dangerous voltage (terminals fed from the interior by voltage exceeding 1000 volts must also be marked). Protective conductor terminal. For protection against electrical shock in case of a fault.
Description HP DesignJet 230 and 330 (monochrome) and HP DesignJet 250C and 350C (color) plotters are largeĆformat, inkĆjet plotters that print output from software applications, on paper and other media.
The plotters operate with a variety of computer systems through either the serial, RSĆ232ĆC port or the parallel, BiĆTronics, extendedĆcapability port (ECP). An autoswitching feature enables the plotter to detect from which interface it is receiving data, so you can send data through either interface without having to change the plotter settings. (More on interfaces ' chapter 5, w Input/Output Interfaces.
The resolution of the plotter output is measured in dots per inch (dpi). The plotter resolutions for different plotĆquality settings are as follows (see also ' chapter 5): Print Quality Monochrome Plotting Color Plotting Fast 300 x 300 dpi 300 x 300 dpi Normal Addressable 600 x 600 dpi 300 x 300 dpi Best Addressable 600 x 600 dpi 300 x 300 dpi The plotter legs are optional.
D/A1-size plotters Sheet media must not exceed the maxima and minima shown here: 210 – 625 mm 8.3 – 24.6 in The media margins define the real available plotting area on the media: 17 mm 210 – 917 mm 8.3 – 36.1 in 17 mm 5 mm 5 mm portrait 17 mm = 0.67 in 5 mm = 0.2 in All measurements +/– 2mm (0.08 in) C4699Ć90000 E/A0-size plotters landscape 5 mm 5 mm 17 mm The DesignJet 330 and 350C plotters handle sheet media roll media. 210 – 1625 mm 8.
Power Requirements HP DesignJet 230 and 330 and HP DesignJet 250C and 350C plotters have selfĆadjusting power supplies and do not require a voltage selector or switch settings prior to use. The table below lists the power requirements for the plotters. Power Requirements Source Voltage Requirements: Voltage Max current (rms) 100 V ac 120 V ac 220 V ac 240 V ac 1.40 A 1.17 A 0.64 A 0.
Choosing a Suitable Plotter Environment (Instructions ' User's Guide, chapter 1, w Position the plotter.
Unpacking and Assembling the Plotter When the plotter arrives at the user site: Inspect the shipping container for damage. If the shipping container shows signs of damage, retain it until you have checked the contents of the shipment and verified the performance of the plotter. Unpack and assemble the plotter, following the series of illustrations below.
Inspecting the Plotter for Damage Visually inspect the plotter for damage, scratches, dents, or other mechanical defects. If the plotter is damaged in transit, notify the carrier and the nearest HP Sales and Support Office. Retain the shipping container and insulation material for the carrier's inspection. The Sales and Support Office will arrange for the repair or replacement of the plotter.
Assembling the Legs (Optional) If the user has purchased the optional legs for the plotter, assemble them following the series of illustrations below: E/A0Ćsize plotters only.
∼32Kg (∼71 lb) E/A0Ćsize plotters only.
Assembling the RollĆFeed Assembly (Optional) If the user has purchased the optional rollĆfeed assembly for the plotter, assemble it following the series of illustrations below: 3Ć8 Installation and Configuration C4699Ć90000
2 1
Installing the Plotter (Instructions User's Guide, chapter 1, Setting up the plotter.) Using the Plotter (Instructions Quick Reference Guide.
SETUP REPLOT FORM FEED CONTINUE PLOTTING Load Media SETUP REPLOT FORM FEED CONTINUE PLOTTING Load Media
HP does not support thirdĆparty inks or offĆaxis ink systems for use with any of its DesignJet series plotters or printers. If a failure or damage to such HP products is found to be directly attributed to the use of thirdĆparty inks or offĆaxis ink systems (or any other nonĆsupported HP supply or accessory), the repair will NOT be covered under HP's warranty or maintenance contract.
The following is a scaled version of a DesignJet 250C setup sheet (setup sheet for Designjet 230 is very similar): Setup Sheet HP DesignJet 250C Current setting= 1 1. Language Desired setting= Pencil or black pen 3. Graphics Language 2. Serial Interface Baud Rate English Parity None Français 1200 Deutsch 2400 Even Español 4800 Odd Italiano 9600 Português 5. Plot Appearance HP–GL(7586B) Rotate off HP–GL/2 Rotate 90_ 4. I/O Timeout Mirror off 0.
The following is a scaled version of a DesignJet 350C setup sheet (setup sheet for Designjet 330 is very similar): 350C Software 3Ć16 Installation and Configuration C4699Ć90000
Moisture on Plotter Users should use the plotter in an environment between 5% and 95% relative humidity. To recover from moisture condensation, turn the plotter off, and, using the main roller as a reference, wait until the plotter is completely dry before using it again. (Other environmental specifications chapter 2.
Ink Spilling The service configuration plot gives an estimation of the amount of ink in the plotter's spittoon. (Details page 8Ć49 or 8Ć50.) To prevent ink spilling, replace both the spittoon and the inkĆseparator when the spittoon is almost full. About 880 primes are needed to fill up the inkĆseparator. Note that if you clear the EEROM or replace the electronics module, the factory spittoon value is reset to 0% used.
Cleaning the Plotter To maintain the plotter in good operating condition, keep it free of dust accumulation, ink, and other contamination. Cleaning intervals are determined by the plotter environment and by the types of plotter supplies used. WARNING Disconnect the plotter from the power source prior to performing any cleaning. DO NOT allow liquid to run on to electrical components or circuits, or through openings in the enclosure, as this can create a shock hazard leading to death or injury.
Introduction The HP DesignJet 330 and 350C follow on from and replace the DesignJet 230 and 250C. The HP DesignJet 230 and 250C originally replaced the DesignJet 220 but are now no longer produced. The HP DesignJet 330 and 350C (like the DesignJet 230 and 250C) have inherited much of the system architecture and features of the DesignJet 220. Their writing system, however, is based on that of the DesignJet 650C.
During sheet media loading, the plotter: Detects the front edge of the media. (Media sensor located before pinchĆarm stops.) Grips and advances the media. Moves the media forwards and backwards to check whether it is still present and correctly gripped. Advances the media and rechecks media presence. (The loading process fails if the media sensor detects no media.) Actuates the bail so that the media can advance under it. Moves the media to a given absolute position.
Loading Roll Media on the DesignJet 330 and 350C The following diagram shows the Roll mediaĆloading sequence. The vertical arrows represent movement of the media. The thick horizontal bars represent movement of the carriage to sense the media edges. 1 2 13 3 10 4 9 5 6 7 8 11 12 During roll media loading, the plotter: Grips and advances the media. Moves the media forwards and backwards to check whether it is still present and correctly gripped.
Checks the right edge of the media for skew (misalignment). (The loading process fails if the skew is greater than the allowed limits.) Moves the sheet to the printing position and resets the mediaĆaxis servo position. Roll Media When a rollĆfeed assembly is installed on the DesignJet 330 and 350C roll media can be used.
Providing a Force on Top of the Media The bail provides a normal force on top of the media. Unlike on the DesignJet 220, there is no bail sensor on the DesignJet 230 and 250C and DesignJet 330 and 350C. The bail features an automatic lift mechanism driven by the media motor using a series of gears and actuated by the cartridge carriage. The mechanism is different from that used in the DesignJet 220.
Detecting the Lines and Media Edges The line sensor on the cartridge carriage is used to: 330 350C D D D D Detect the left and right media edges. Detect and measure lines drawn on media when performing accuracy calibration. Scan the setup and alignment sheets. Find the platen roller reference mark. Providing Ink The DesignJet 250C uses the same four print cartridges as does the DesignJet 650C.
Producing an Image # Note that the firmware can recognize from the plot data whether a plot is color or monochrome. You do not set this parameter on the front panel. (or vellum or translucent) 300x300 600x600 addressable 600x600 addressable ! 1 2 2 26.67 26.67 26.67 # " No Yes Yes # " No Yes Yes ! 1 ∼ 0.5 ∼ 0.5 Yes Yes No 0.
300x300 300x300 300x300 1 1 2 16.67 16.67 16.67 $ # No No No No No No 1 1 ∼ 0.
300x300 600x600 addressable 300x300 600x600 300x300 addressable addressable addressable ! 1 2 1 2 1 26.67 26.67 26.67 26.67 26.67 # " No Yes No Yes No # " No Yes No Yes No ! 1 ∼ 0.5 1 ∼ 0.
The characteristics for color plots on glossy media are the same as for color plots on paper, except for the passes per swath (#), pass advance (swaths) and bidirectional abilities: 4 4 6 ∼ 0.25 ∼ 0.25 ∼ 0.167 No No No Servicing the Cartridges The service station is based on that of the DesignJet 650C, with some differences.
Plotter Architecture The plotters have a multiprocessor architecture similar to that of the DesignJet 650C.
Electronics Module The electronics module includes the main PCA, power supply and fan. It is one exchangeable part; you do not need to open it. If you replace the electronics module, remember to swop any SIMMs from the old module to the new one.
The plotter firmware code is contained on either an inĆbuilt masked ROM (soldered to the main PCA) or a flash ROM SIMM (installed in the innerĆmost socket at the back of the plotter). If both are present, the plotter recognizes the code on the ROM SIMM instead of that on the inĆbuilt ROM. The powerĆon LED sequence tells you whether the plotter is using code from inĆbuilt ROM or from a ROM SIMM. (Details ' page 8Ć3.
" $ An autoĆranging power supply is located in the electronics module. (Specifications chapter 1, Power Requirements.") $ " $ ! " ! " $ $ # In humid environments, water may condense on the sideĆplates.
Carriage PCA The carriage PCA is based on that of the DesignJet 650C. It connects to the main PCA through a long 60Ćconductor (2x30) trailing cable. The carriage PCA contains: Optical line sensor Thermistor circuit Linear encoder Cartridge nozzle firing circuit Some electronic components on the DesignJet 250C and 350C carriage PCA are not present on the DesignJet 230 and 330 carriage PCA.
Safety Precautions (Safety symbols Immediately after the table of contents.) Review WARNING and CAUTION symbols and instructions before you service the plotters. Follow these warnings and cautions for your protection and to avoid damaging the plotter.
Required Tools The following are the tools required to disassemble and repair the plotters. Long Torx screwdriver with the indicated attachments. T8 T9 T10 T15 T20 T25 Pozidrive PZ1 screwdriver. Small flatĆblade screwdriver. Nut driver with the indicated attachments. and 3/16 inch 5.5 mm NeedleĆnose pliers. Spring hook. 10X Magnifier. Loopback connector (HP Part Number 07440Ć60302).
Installing a RAM or ROM SIMM A RAM SIMM provides the plotter with extra memory. A ROM SIMM contains new firmware code to override the internal firmware code. Make sure that the plotter is switched OFF and that neither the power cord nor an interface cable is connected. Before handling a SIMM, either put on a grounding wrist strap and attach the end to the metal chassis of the plotter, or touch the outer metal surface of the plotter with your hand.
! ! " ! # $ ! $
" # " " " " ! " $ Ensure that the cartridge caps are clean, the wipers straight, and the openings clear.
Removing the Top Cover Slide the cover to the left, so that the other hinges uncouple. Open the top cover. Push the rightĆhand side of the cover slightly back, so that the rightmost hinge uncouples. Close the cover and click each hinge into place. Remove the cover from the plotter.
! $ # $ ! " " $ ! $ # # ! ! " $ # ! 2 1 $
Removing the Left EndĆCover Remove the top cover page 6Ć7. Pull the endĆcover up, and remove it from the plotter. Remove the rollĆfeed assembly page 6Ć8. Release the three clips at the bottom of the endĆcover: first the side clip, then the front and back clips. These may be stiff. It's not easy to reinstall the endĆcovers on the plotter. With some practice, you should learn the knack.
Removing the Right EndĆCover Pull the plotter on/off switch out of the endĆcover. Remove the top cover page 6Ć7. Release the three clips at the bottom of the endĆcover: first the side clip, then the front and back clips. These may be stiff. Remove the rollĆfeed assembly page 6Ć8. Remove the pinchĆwheel lever and screw.
# ! ! # " # " # ! # # " ! ! ! # # # #
Reinstalling the frontĆpanel assembly: Insert the bottom of the assembly into the two indicated notches, inside the right endĆcover. Then firmly reinsert the top two tabs. Disconnecting the FrontĆPanel Assembly Remove the right endĆcover page 6Ć10. On the main PCA, gently pull the frontĆpanel connector clamp (FP) to the right to release the flat, white cable. Notch Pull the cable easily out of the clamp, and release it from the clip on the side of the electronics module.
Removing the Electronics Module Remove the indicated screw from the floor of the electronics module. The electronics module is a fieldĆreplaceable part. You do not need to open it. If it is faulty, exchange it for a new one. Torx-20 Remove the right endĆcover page 6Ć10. Disconnect the frontĆpanel assembly from the main PCA page 6Ć12. Unscrew the cover plate at the back of the plotter, and remove it.
Pull the electronics module to the right, in order to easily access the connectors. Disconnect all cables from the visible part of the main PCA. C Reassembling: The connectors and cables correspond as follows: Cable Front Panel PinchĆArm Sensor TopĆCover Sensor Media Sensor Trailing Cable Media Motor Encoder Media Motor Carriage Motor Clip A A A B C C Prevent tugging on the cables at the point of connection by leaving slack between the connectors and the clips.
" $ % % " ! % Clip ! % $ # ! $ % " % $ " %
Replacing the MediaĆSensor Assembly Insert the long arm of the mediaĆsensor assembly into the slot at the back of the entry platen as shown. Insert the tĆshaped flag in the indicated position. Let the tĆshaped flag rotate to its correct position. Ensure that the two flags have not been mispositioned. Insert the bellĆshaped flag in the indicated position. Press the mediaĆsensor assembly up onto the post on the underside of the entry platen, until it clicks into place.
Removing the Encoder Strip Disconnect the trailing cable from the guides on the right bracket Move the cartridge carriage to the left, over the service station. Fold the trailing cable upwards and store it on the trailingĆcable guide. Remove the right endĆcover page 6Ć10. Remove the left endĆcover page 6Ć9. Disconnect the trailing cable from the main PCA. The cable connects to the connector marked P1 on the main PCA.
# " " # ! # 5.
Carefully pull the encoder strip to the right, through and out of the carriage assembly. Feed the encoder strip through the cartridge carriage from right to left. Lay the encoder strip on a flat surface. Reinstalling the Encoder Strip Temporarily, rest the loose strip safely on the drive roller. Move the cartridge carriage to the left, over the service station.
% ! "! ! ! ! ! $ $ ! ! ! ! ! $ "! ! ! ! % ! ! ! "! Leave loose Torx-15 ! ! ! ! ! ! ! ! # ! ! ! ! ! ! ! $ % ! Tighten slightly 5.
Removing the Right Bracket Removing the Carriage Motor Remove the encoder strip page 6Ć17. Remove the right bracket page 6Ć21. Remove the screw that attaches the right bracket to the plotter chassis. Disconnect the carriageĆmotor cable from the main PCA (connector MOT Y), and from the clip at the back of the plotter. Torx-20 Reassembling: Use the long screw. Threaded length ≅ 3 cm (∼1.2 inch).
! Reassembling: There are two springs on the motor assembly: One fits onto the protruding plastic part on top of the motor. Position this part inside the chassis beam. Beam Black Plastic The motor may be stiff. The other is a flat metal spring attached underneath the motor. Position it underneath the chassis beam.
Torx-20
Removing the Spittoon Disconnect the pinchĆarm sensor cable from the main PCA (connector PINCH). Remove the right endĆcover page 6Ć10. Move the pinchĆarm lever linkage upwards so you can access the screw that attaches the spittoon to the right sideĆplate. Slide the spittoon to the right, and remove it from the plotter. Remove the screw that attaches the spittoon to the right sideĆplate.
Removing the PinchĆArm Sensor Removing the DriveĆRoller Gear Remove the spittoon page 6Ć24. Remove the spittoon page 6Ć23/6Ć24. Release the pinchĆarm sensor cable from the indicated clip on the spittoon. Remove the two screws that secure the driveĆroller gear to the driveĆroller shaft. Torx-10 Remove the driveĆroller gear from the driveĆroller shaft. The gear may be stiff. Gently press the two indicated tabs to the side and lift the pinchĆarm sensor from the spittoon.
Removing the Media Motor Pull the media motor out through the back of the plotter. Remove the spittoon page 6Ć23/6Ć24. Disconnect the mediaĆmotor cable and the flat mediaĆaxisĆencoder cable from the main PCA (connectors labeled MOT X and ENC X respectively), and from the clip at the back of the plotter. Reassembling: The worm pinion and driveĆroller gear mesh slightly during use. Don't install a new motor and an old gear, or vice versa: install the gear that comes with the motor.
Removing the PinchĆArmĆLever Removing the Primer Linkage Remove the left endĆcover page 6Ć9. Remove the right endĆcover page 6Ć10. Ease the front plastic part of the linkage to the right, out from the hole in the right sideĆplate. Disconnect the four tubes from the ink separator. Remove the screw that attaches the primer to the left sideĆplate. Torx-20 Remove the linkage from the cam journal on the right sideĆplate. Slide the primer to the left, and remove it from the plotter.
! ! ! ! ! # ! # The service station is one orderable assembly. Do not open it. ! " ! # Torx-20 Ensure that the cartridge caps are clean, the wipers straight, and the openings clear.
Removing the BailĆLift Mechanism Release the cable from the engagingĆlever support. Remove the bail page 6Ć5. Remove the primer page 6Ć27. Remove the service station page 6Ć28. pushing the top of the bailĆgear assembly towards the front of the plotter, the following: On the engaging lever, move the cable ball slightly towards the back of the plotter. Release the cable from the bailĆgear assembly.
You may need to hold the bail cam steady inside the sideĆplate at the same time. You can access the cam through the hole underneath the sideĆplate. Torx-15 ! The cam falls to the floor of the plotter.
Removing the EngagingĆLever Support Remove the spring from the engagingĆ lever support. Remove the primer page 6Ć27. Remove the service station page 6Ć28. Release the cable from the engaging lever support page 6Ć29. Remove the three screws that attach the support to the left sideĆplate. Torx-10 + Torx-20 Remove the engaging lever. Pull the support upwards and remove it from the plotter.
Removing the Overdrive Roller Remove the primer page 6Ć27. Remove the service station page 6Ć28. Remove the clutch retaining ring that secures the overdrive clutch to the overdrive roller. Move the overdrive roller to the right until it has completely cleared the left sideplate but not entered the hole in the right sideplate. Release the overdrive roller from the small black clips underneath the media separator, and remove the overdrive roller from the plotter.
Removing the Back Cover Lift the cover up, and remove it from the plotter. Remove the left and right endĆcovers pages 6Ć9 and 6Ć10. Remove the screws that attach the back cover to the plotter. D/A1Ćsize plotters have 2 screws. E/A0Ćsize plotters have 3 screws. Torx-20 Before replacing the screws, ensure that the electronics module is flush against the inside back of the plotter. In the following steps, take care not to damage the parallelĆport clips.
Removing the Trailing Cable Remove the right endĆcover page 6Ć10. Release the two indicated clips on the top of the cartridge carriage by pulling them slightly outwards. Disconnect the trailing cable from the connector marked P1 on the main PCA, and from the guides on the right bracket. Move the carriage out of the service station.
# " " " # ! " " " " " " ! " " " ! " " ' # $ " " " "" ! " " & # !" " " !# " " & # ! " " # " !" " ! " " " $ " $ " Trailing cable under tabs ! " % ! " "" % " " ' $
Removing the TrailingĆCable Guide Rotate the trailingĆcable guide back on its hinge, until it clicks off from the chassis beam. Remove the right bracket page 6Ć21. Remove the back cover page 6Ć33. Remove the trailing cable page 6Ć34. Remove the trailingĆcable guide from the plotter. Slide the trailingĆcable guide to the right, releasing it from the leftĆbracket tab.
Removing the Cartridge Carriage Rotate the motor on its hinge out towards the back of the plotter. Remove the encoder strip page 6Ć17. Remove the right bracket 6Ć21. In the following step, take care not to break the black plastic tab on top of the motor. Press the carriage motor towards the left, and remove the belt from the motor shaft. If you need greater maneuverability of the motor, press the black plastic tab on top very slightly downwards.
! ! " " "
! " ! ! ! # Reassembling: Position the belt under the back extrusion of the carriage. Make sure that you correctly reconnect the trailing cable page 6Ć35. After reassembling, make sure that you check the carriageĆtoĆmedia distance page 7Ć11.
Removing the DriveĆBelt Pulley On the left of the plotter, remove the belt from the pulley. Remove the encoder strip. In the following step, take care not to break the black plastic tab on top of the motor. Press the carriage motor towards the left, and remove the belt from the motor shaft. If you need greater maneuverability of the motor, press the black plastic tab on top very slightly downwards. Reassembling: Make sure the belt is correctly positioned on the pulley grooves.
Removing the Drive Roller Remove the mediaĆmotor mount. Remove the driveĆroller gear page 6Ć25. Remove the media motor page 6Ć26. Remove the pinchĆarmĆlever linkage page 6Ć27. Remove the engagingĆlever support page 6Ć31. Remove the large black plastic gear from the left sideĆplate. Torx-20 Snap the overdrive clips to the right, and remove them from under the media separator. D/A1Ćsize plotters have two clips. E/A0Ćsize plotters have three clips.
Use the right cam journal to raise the pinchĆwheels, and lift the right side of the drive roller up. Reinstalling the Drive Roller " # # ! In the following procedure Lift the roller out of the plotter. D Take care not to damage the media separator. Don't let it slip under the drive roller.
$! # # " Press down on the media mount as you replace the three screws. This is to ensure correct spacing between the drive roller and the cartridge nozzles.
Removing the PinchĆArm Lift Mechanism Remove the drive roller page 6Ć41. Little by little, unscrew the camĆjournal screw on the right side, at the same time continually pushing the screw in towards the center of the plotter, until you feel that you have pushed the camĆjournal out of the journal. Grasp the cam journal on the left side of the plotter.
!%& ! & ! + $ ! % & !% $& & # ! + $ %% % !&" & %% % %'$ & & & '% ! % $ "$$ & * !% $& ! & " % ! & " ") ! %& # " !"& "( $& & ! & + "'$! % $ ) " ! %" "' $ & "'$! '% & $ &" !& $ & % +# & " ! & '% $ %&$ & & & "! " & # ! + $ ( $ "$ $ #"% & "! ! & $ & "'$! & & ! &% !'& '%& &" & #" !& ) $ & !'& % !% & "'$! !%& & "'$! ! %
Removing the Overdrive Enclosure Remove the indicated three screws from the left sideĆplate. Remove the right endĆcover page 6Ć10. Torx-15 Remove the spittoon page 6Ć24. Remove the overdrive roller page 6Ć32. Remove the indicated two screws from the right sideĆplate. Torx-15 Lift the overdrive enclosure out from the plotter. This illustration shows the configuration for the DesignJet 230/250C.
Insert the two indicated screws, but do not tighten them. ( dogĆpoint screws.) Reinstalling the Overdrive Enclosure The order in which you replace the screws on the overdrive enclosure is important. Torx-15 Take care not to damage the mediaĆsensor flags. The overdrive enclosure should not touch them. Replace the two indicated screws. ( dogĆpoint screws.) Torx-15 Torx-15 Replace the indicated screw and tighten it, thus aligning the overdrive enclosure with the left sideĆplate.
Removing the Entry Platen Remove the overdrive enclosure page 6Ć46. Remove the indicated two screws from the left sideĆplate. Torx-15 Torx-20 Disconnect the mediaĆsensor cable from the main PCA (connector labeled MEDIA). Release the indicated entryĆplaten clips by pushing the bottom front corners of the entry platen up. Remove the indicated screw from the right sideĆplate. Torx-15 Pull the entry platen horizontally out from the plotter. See the following procedure.
$ The order in which you replace the screws on the entry platen is important.
There must be no space between the entry platen and the sideĆplate. It doesn't matter if there is a small space between the entry platen and the sideĆplate. Replace the indicated screw on the leftĆhand side. ( dogĆpoint screw.) Tighten this screw, making sure that the entry platen is aligned tight against the left sideĆplate. Replace the indicated clamping screw on the leftĆhand side. Torx-20 Torx-15 Reconnect the mediaĆsensor cable to the main PCA (connector labeled MEDIA).
When to Calibrate the Plotter Indications or Repairs Performed Calibration Required You reseated or replaced the black cartridge Black Cartridge Alignment You removed or replaced the drive roller Accuracy Calibration You removed or replaced the media (X-axis) motor or the drive-roller gear Accuracy Calibration The length of plotted lines is not within the accuracy specifications. Accuracy Calibration You cleared the EEROM or replaced the electronics module or cartridge carriage or optical sensor.
Service Modes The possible states of any LED are: Off On Flashing ? Can be On or Off There are two service modes: Service Mode 1 contains tests that do need carriageĆaxis initialization; Service Mode 2 contains tests that need carriageĆaxis initialization. Switch the plotter off. While holding the following key down, switch the plotter on: Align Cartridges Form Feed Once the the LEDs begin to light up one by one (as shown below), release the key.
Switch the plotter off. While holding the Print Quality key down, switch the plotter on. Print Quality Once the the LEDs begin to light up one by one (as shown below), release the Print Quality key. or or The plotter performs the electrical powerĆon tests and initializes the mechanics as in normal user mode. (Details chapter 8.) Place the frontĆpanel overlay over the keys on the plotter. The overlay is supplied with this manual.
# " The functions of the frontĆpanel keys change when the plotter goes into service mode. You use the keys to perform the various service tests and calibrations. Some of the tests and calibrations require you to press two keys. For this reason the following keys will act as the and keys: key acts as a key. key acts as an key. key acts as a key. key acts as an key.
Bench Run Modular Test Bail Cycle Test Front-Panel Test with ALT Align Cartridges Carriage-Axis Test SHIFT Stop the Test Carriage Test Media-Axis Test Service Monitor Bail Cycle Test Service Configuration Electrical Test Print-Quality Plot Sensors Test with ALT Accuracy Calib. Print with SHIFT SHIFT Stop the Test Print Quality with ALT Servo/Encoder Test Accuracy Calib.
330 350C with ALT Bench Run Modular Test Bail Cycle Test Front-Panel Test Form Feed Carriage-Axis Test SHIFT Stop the Test Carriage Test Media-Axis Test Color Configuration Sensors Test Deconfig.
Accuracy Calibration The accuracy calibration (XĆaxis calibration) procedure is used to correct the endĆpoint accuracy of the media axis. The carriage axis does not require calibration and is used to calibrate the media axis. The accuracy calibration also includes calibration of the optical line sensor on the carriage. The accuracy calibration is also used to correct the error of the XĆaxis movement to avoid banding.
" Under normal environmental conditions and on HP inkjet polyester D/A1Ćsize media, plot a drawing that contains two X" marks nominally positioned 500 mm (19.69 in.) apart. Measure the distance between the centers of the X" marks on the plot. Accuracy calibration is needed if this distance is not 500 mm (19.69 in) 1 mm (0.04 in).
Wait until the ink on the sheet is dry. Reload the sheet # into the plotter, in the direction indicated by the arrows on the calibration plot. When the Ready LED lights up, hold down the SHIFT key and press Accuracy Calib. Read, The Ready LED begins to flash. The plotter takes less than 1 minute to: read the calibration sheet; calculate the calibration data; save the data in the EEROM; and eject the sheet. Unload the sheet. ! $ SHIFT Accuracy Calib.
Adjusting the CarriageĆtoĆMedia Distance It is very important that the distance between the carriage and the media is within certain limits. If the distance between the cartridge nozzles and the media is , ink smears on the media. If the distance is , unwanted spray appears around the ink dots, and vertical lines are not straight. (A big distance may also prevent the carriage from actuating the bail lever.
Place the gauge on the drive roller on the leftĆhand side of the carriage, with the GO side facing the carriage, in the position shown below: Gauge Y B Gauge must be parallel to the centerĆline of the Drive Roller Drive Roller With the gauge held in place, manually move the carriage over the GO side of the gauge. The ledge, indicated below, should easily pass over the GO side of the gauge.
& $ "" $ $ # "& #$ $ # $ $ ! & " % ' $ %#$ $ "" )$ ) #$ $ "" ! ## & " $ GO # $ % # # $ $ $ "" # ! # $ $ # $ $ " & " " $ "" ! ## & " $ NO GO # $ % # # $ $ $ "" # ! # $ $ " " $ " & " " %#$ $ "" )$ ) #$ # '# # $ $'
Tighten or loosen the indicated screw on the carriage. This will adjust the carriage angle on the slider rod, thus increasing or decreasing the carriageĆtoĆmedia distance. Torx-8 Rotating Clockwise ÎÎ ÎÎ Gap Increases Î Î Check the carriageĆtoĆmedia distance page 7Ć11. Reinstall the top of the carriage. Check the trailing cable to make sure that it is positioned under the plastic tabs at the back of the carriage cover, and not above them.
Print-Quality Plot SHIFT Electrical Test (+ SHIFT) Service Configuration (+ SHIFT) Service Monitor (+ALT) Accuracy Cal.
Bail Cycle Test SHIFT Accuracy Calibration Electrical Test Bail Cycle Test Stop the Test SHIFT Front-Panel Test Carriage-Axis Test Bench Run (+ ALT) Modular Test (+ ALT) Stop the Test [Deutsch] [HP DesignJet 330/350C] Setup [Einstellung] Form Feed [Vorschub] Replot [Neuplotten] Continue Plotting [Plotten Fortsetzen] M O D E 1 M O D E S E R V I C E U S E R 2 M O D E Media Axis FrontPanel Key (7) 8 Media Sensor Bail Both ON = Glossy [Beide EIN = Gläzend] Normal [Normal] 6 Ready [Be
Print-Quality Plot SHIFT Electrical Test (+ SHIFT) Service Configuration (+ SHIFT) Service Monitor (+ ALT) Accuracy Cal.
Bail Cycle Test SHIFT Accuracy Calibration Electrical Test Bail Cycle Test Stop the Test SHIFT Front-Panel Test Carriage-Axis Test Bench Run (+ ALT) Modular Test (+ ALT) [English] Stop the Test [HP DesignJet 330/350C] Form Feed Setup Replot Continue Plotting Service Mode 1 (+ ON) M O D E 1 M O D E S E R V I C E U S E R 2 FrontPanel Key (7) 8 Media Sensor Bail Coated Both ON = Glossy 6 Ready Cover Sensor Normal 9 Roll Pinch-arm Sensor Both ON = Best for color Print Quality
Print-Quality Plot SHIFT Electrical Test (+ SHIFT) Service Configuration (+ SHIFT) Service Monitor (+ALT) Accuracy Cal.
Bail Cycle Test Bail Cycle Test SHIFT Accuracy Calibration Electrical Test Stop the Test SHIFT Front-Panel Test Carriage-Axis Test Bench Run (+ ALT) Modular Test (+ ALT) [Español] Setup [Configurar] Stop the Test [HP DesignJet 330/350C] Form Feed [Avanzar Hoja] Replot [Reimprimir] Continue Plotting [Continuar Trazando] Service Mode 1 (+ ON) M O D E 1 M O D E S E R V I C E U S E R 2 M O D E FrontPanel Key (7) 8 Media Sensor Bail Both ON = Glossy [Ambos encendidos = Óptima] for color
Print-Quality Plot SHIFT Electrical Test (+ SHIFT) Accuracy Cal.
Bail Cycle Test SHIFT Accuracy Calibration Electrical Test Bail Cycle Test Stop the Test SHIFT Front-Panel Test Carriage-Axis Test Bench Run (+ ALT) Modular Test (+ ALT) [Italiano] Setup [Configura] Stop the Test [HP DesignJet 330/350C] Form Feed [Avanzamento Carta] Replot [Ridisegna] Continue Plotting [Continua a Stampare] M O D E 1 M O D E S E R V I C E U S E R 2 M O D E Media Axis FrontPanel Key (7) 8 Media Sensor Bail Both ON = Glossy [Entrambi ON = Lucido] Cancel [Annulla] Fa
Print-Quality Plot SHIFT Electrical Test (+ SHIFT) Service Configuration (+ SHIFT) Service Monitor (+ALT) Accuracy Cal.
Bail Cycle Test Bail Cycle Test SHIFT Accuracy Calibration Electrical Test Stop the Test SHIFT Front-Panel Test Carriage-Axis Test Bench Run (+ ALT) Modular Test (+ ALT) [Français] Setup [Configurer] Stop the Test [HP DesignJet 330/350C] Form Feed [Avancer] Replot [Retracer] Continue Plotting [Continuer Impression] Service Mode 1 (+ ON) M O D E 1 M O D E S E R V I C E U S E R 2 M O D E FrontPanel Key (7) 8 Media Sensor Bail Both ON = Glossy [Les deux = Brilliant] Cover Sensor Norm
Print-Quality Plot SHIFT Electrical Test (+ SHIFT) Service Configuration (+ SHIFT) Service Monitor (+ALT) Accuracy Cal.
Bail Cycle Test SHIFT Accuracy Calibration Electrical Test Bail Cycle Test Stop the Test SHIFT Front-Panel Test Carriage-Axis Test Bench Run (+ ALT) Modular Test (+ ALT) [Português] Setup [Config] Stop the Test [HP DesignJet 330/350C] Form Feed [Alimentação de página] Replot [Replotar] Continue Plotting [Continuar Plotagem] Service Mode 1 (+ ON) M O D E 1 M O D E S E R V I C E U S E R 2 M O D E FrontPanel Key (7) 8 Media Sensor Bail Both ON = Glossy [Ambos ligados = Brilhante] for c
PowerĆOn The plotters automatically perform a series of internal self tests and mechanical initialization sequences whenever the user switches the plotter on. These are completed after about 30 seconds. If a failure occurs, an error is indicated on the frontĆpanel LEDs. You can perform a failure analysis by interpreting the LED error code. (Details later in this chapter.) The powerĆon self test and initialization procedure does the following: Initializes the servo processor.
% #' ( !) % ) & % !' "" ) *!' &'$ ! & " !&& $ !" $ & ! ! ! % $( !( & ! & $ % % *!' " & !( $ %) & "$ %% ) & !( $ % !" !) ( $ ! %! ! !& ! & " & ! & $&$ $$ ) & *& *!' %& &! & !( $,%) & $ "!%% %& & % ! * $ Off On Flashing ? Can be On or Off $! &," % % &! & $ &) & % ! % % ( $* % !$&
Otherwise, if the plotter is using firmware from the occur: the following will The LEDs light up one by one as follows, until eight LEDs are on. This happens three times. The LEDs light up one by one as follows, until all nine LEDs are on. This happens several times throughout the initialization procedure. The frontĆpanel LEDs indicate the current selections for Media Type and Print Quality.
The optical sensor positions itself over the the mark encoder to check the start of the drive roller. The Load Media LED lights up to indicate that the plotter is ready for you to load media. The frontĆpanel LEDs indicate the current selections for Media Type and Print Quality. FrontĆPanel LEDs 5 LED Symbols: Off On (Steady) LED Numbers: LEDĆCode Examples: Flashing ? Can be On or Off LEDs 2 and 9 are flashing.
Error Codes for the DesignJet 230 and 250C Plotters If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting User's Guide, chapter 4.) Error Cartridges: One or more of the cartridges is missing or badly positioned. Load or reseat the cartridges. (Instructions Quick Reference Guide.) Load Media: No sheet is loaded. Ready: Ready to plot.
Load Media: The plotter has a file in memory, which it is waiting to plot, but no sheet is loaded. Load a sheet. Ready: The plotter is busy with a task or is receiving a file. Wait. Paper + Error: The current plot is too large and does not fit in memory. D If the plot is a raster plot, try sending it with a no negative motion RTL command.
Error + Load Media: MediaĆload error. Try one or more of the following: D Check that the media is aligned and that the correct media size is loaded. Try to load it again. (Tips ' User's Guide, chapter 4, and mediaĆloading guide C3190Ć90162.) When you begin to load media and push it into the plotter with too much force, too large a buckle forms in the media. The roller is then not able to correctly grasp the media and misaligns it.
Error Error + Film: From firmware revision A.01.04 onwards, this combination of LEDs indicates an error in the EEROM. See . Error + Normal: Not enough memory to allocate internal data structures. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP Response Center.
Paper + Error + Ready: RSĆ232ĆC data overflow. Data byte was not read before another was entered into the UART. Possible causes are: D Incorrect configuration in communications speed/protocol. D Incorrect communications cable. D Error in host computer. D Faulty electronics module. Cartridges + Error + Film: Firmware error. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution.
Error + Fast + Load Media: Problems in movement in the XĆaxis (media axis) The possible causes could be: D Something is causing too much friction in the X-axis. D Paper jam. Error + Load Media + Normal: Error in XĆaxis calibration Did you load media in correct orientation? D Are the marks visible on the plot? If not, check cartridges.
Paper + Error + Film + Ready: Failure of centronics READ. Firmware error or faulty electronics module. Paper + Error + Fast + Load Media: Error in XĆaxis encoder quadrature (media-axis). Possible causes are: D Incorrect routing of the motor cables. D Electrical noise in motors. D Faulty motor encoder. D Motor received an electrostatic discharge while operating. Paper + Error + Fast + Special: Contents of the EEROM have been lost. D Perform the electrical test.
Error Codes for the DesignJet 330 and 350C Plotters If there is no activity at all from the plotter, you may have a power problem. (Troubleshooting ' User's Guide, chapter 9.) Load Media + Ready: Possible causes are: D Cover is open. D Plotter is waiting for you to cut the plot. Instructions ' User's Guide, chapter 2. Error Load Media: No sheet is loaded. Ready: Ready to plot.
Load Media: Media must be reĆaligned. ReĆalign the media. Instructions ' User's Guide, chapter 2. Ready: The plotter is busy with a task or is receiving a file. Wait. Plain + Error: The current plot is too large and does not fit in memory. D If the plot is a raster plot, try sending it with a no negative motion RTL command. D If it is a vector plot, try using a driver that performs all the rasterization of the plot in the host computer before sending it to the plotter.
Error Error + Film: DRAM (onĆboard) or SIMM DRAM failure. See . Error + Fast: Swath RAM test failure. Replace the electronics module. Error + Normal: Not enough memory to allocate internal data structures. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP Response Center.
Plain + Error + Ready: RSĆ232ĆC data overflow. Data byte was not read before another was entered into the UART. Possible causes are: D Incorrect configuration in communications speed/protocol. D Incorrect communications cable. D Error in host computer. D Faulty electronics module. Plain + Error + Roll: Processor fault. D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution.
Error + Ready + Roll: Library Error. Special firmware error. See . Plain + Load Media + Error + Film: Problems in the free movement of the carriage. The possible causes could be: D Something is causing excessive friction in the YĆaxis (carriage axis). D The carriage touches the bail as it moves. Plain + Load Media + Error + Fast: Error detected in mediaĆaxis servo feedback loop.
Plain + Error + Normal + Roll: Firmware failure (generic). D Turn the plotter off, and then on again to see if the problem disappears. D If the problem remains, consult recent service notes for a possible solution. D If no service note deals with this error, report the problem to your HP Response Center. Note conditions and actions before error occurred. Include setup sheet and service configuration plot in report. For more precise troubleshooting ' page 8Ć23, w System Errors.
System Errors for the DesignJet 230 and 250C Plotters The DesignJet 230 and 250C plotters have many failure modes that cause system errors. Many are due to electrical problems, others electronic, and some mechanical. To more precisely troubleshoot the system error, you may be able to find out what line of the firmware code the error appeared, and interpret this line; If possible, print the service configuration plot (see ' page 8Ć49).
(and most frequent causes) Firmware A.01.03 Firmware A.01.04 Firmware A.01.05 testmode.c 3001 3000 3066 Error in A/D convertor test: Faulty trailing cable. Faulty carriage. testmode.c 3083 3082 3148 Error in DRAM data test: Faulty carriage. testmode.c 3090 3089 3155 Error in DRAM addresses test: Faulty electronics module. testmode.c 3097 3096 3162 Unknown DRAM error: Faulty electronics module. testmode.
(and most frequent causes) Firmware A.01.03 Firmware A.01.04 Firmware A.01.05 selftest.c 1516 1516 1516 Failure in RAM SIMM test: RAM SIMM badly connected. Faulty RAM SIMM. Faulty electronics module. selftest.c 1520 1520 1520 Failure in RAM SIMM test: RAM SIMM badly connected. Faulty RAM SIMM. Faulty electronics module. selftest.c 1563 1563 1563 Failure in Fibis test: Faulty electronics module. selftest.
Firmware A.01.03 Firmware A.01.04 Firmware A.01.05 247 247 247 eerom.c - 458 or 1232 458 or 1232 servo.c - 412 412 servo.c - 417 or 431 417 or 431 bnixsystem.c - 2729 - mechanics.c 8Ć22 Troubleshooting (and most frequent causes) Mechanical problem when the carriage attempts to position itself over the service station. Check the mechanics. EEROM test failed: D See ' page 8Ć27, w EEROM errors.
System Errors for the DesignJet 330 and 350C Plotters The DesignJet 330 and 350C plotters have many failure modes that cause system errors. Many are due to electrical problems, others electronic, and some mechanical. To more precisely troubleshoot the system error, you may be able to find out what line of the firmware code the error appeared, and interpret this line; If possible, print the service configuration plot (see ' page 8Ć50).
Firmware A.01.00 (and most frequent causes) testmode.c 3684 Error in DRAM data test: D Faulty carriage. testmode.c 3691 Error in DRAM addresses test: D Faulty electronics module. testmode.c 3698 Unknown DRAM error: D Faulty electronics module. testmode.c 3722 Error in the test of the inĆbuilt ROM and ROM SIMM performed at powerĆon: D ROM SIMM badly seated. D Faulty ROM SIMM. D Faulty electronics module. testmode.
Firmware A.01.00 (and most frequent causes) selftest.c 1522 Failure in RAM SIMM test: RAM SIMM badly connected. Faulty RAM SIMM. Faulty electronics module. selftest.c 1526 Failure in RAM SIMM test: RAM SIMM badly connected Faulty RAM SIMM Faulty electronics module. selftest.c 1569 Failure in Fibis test: Faulty electronics module. selftest.c 1573 Failure in Fibis RAM sequence test: Faulty electronics module. selftest.
Firmware A.01.00 (and most frequent causes) eerom.c 220 or 260 or 291 or 325 or 355 or 399 or 443 or 483 or 527 or 554 EEROM test failed: D See ' page 8Ć27, w EEROM errors. servo.c 412 or 426 YĆaxis servo error (carriage movement): D Obstacle or friction in YĆaxis. D Motor cable disconnected. D Faulty carriage motor, or motor cable pinched. D Faulty encoder strip. D Faulty carriage. D Faulty electronics module. servo.
EEROM Errors What is an EEROM error? An EEROM error means that some of the internal tests that the firmware performs have detected that, when reĆreading information from the EEROM, it doesn't correspond to the information that had previously been written there, or that the checksum of all the information is incorrect. This failure has five possible causes: D D D D D Faulty electronics module. Contact problems with the trailingĆcable connections. Faulty trailing cable. Faulty carriage.
EEROM Model ID Configuration Procedure for the DesignJet 330 and 350C The EEROM model ID configuration procedure only needs to be carried out if: D A preĆconfigured board is being reused. D The current board is incorrectly configured to the wrong model ID. D The plotter shows an unconfigured model ID system error ( ). It is very rare that these situations will ever occur. Configure the plotter model ID as follows: Remove the left cover ' page 6Ć10.
Configure the plotter with the correct model ID as follows: Only one opportunity is given to perform this procedure and there is no indication that it was successful. If the plotter is to be configured as a DesignJet 350C (Color) plotter, hold the key down and press the two keys at the same time. ALT Color Configuration If the plotter is to be configured as a DesignJet 330 (Monochrome) plotter, hold the key down and press the two keys at the same time.
Troubleshooting Tips Diagnosing problems. and You can use these plots to help diagnose problems. (See pages 8Ć46 and 8Ć51). FirmwareĆcode revision level. Print a or a to check the firmwareĆcode revision level that the plotter is using. The plotter may be using inĆbuilt firmware, or firmware from a flash ROM SIMM. (Which firmware? page 8Ć3). Repair and calibrate.
Carriage cannot park in service station. The trailing cable may be preventing the carriage from reaching the leftĆhand stop. Make sure that the trailing cable is positioned under the plastic tabs at the back of the carriage cover, and not above them. Drive belts wear out prematurely. The belt may wear prematurely if the plotter is placed near a diazo copier that uses ammonia to produce blueĆline copies.
Plots joined or not plotted. # If the user is using an HP 7586B (HPĆGL) driver, it may not end files properly with the result that several plots may be joined, or not plotted at all. In this case you need to choose an I/O Timeout period. (Instructions User's Guide.) The timeout tells the plotter how long to wait before assuming a plot is complete. Short timeout period: A timeout setting that is too short results in incomplete plots.
Media not Loading. Make sure that the trailing cable is positioned under the plastic tabs at the back of the carriage cover, and not above them. Otherwise, the following happens: During plotter initialization, the trailing cable prevents the carriage from reaching the leftĆhand stop, and all YĆaxis references are shifted to the right.
Assembly/Feature Tested by ...
Service Mode 1 (230/250C) Service Mode 1 (330/350C) (Details page 7-3.) (Details page 7-3.) Form Feed Align Cartridges + + Stopping most Tests Service-Mode 2 (Details page 7-4.) Shift + Print Quality Some of the tests in service mode send test information to the plotter's serial port. To view the information on an HP Palmtop PC, perform the procedure below. Turn the plotter and Palmtop off.
" ! ! ! Bail Cycle Test Bail Cycle Test All LEDs turn off. If the plotter has not yet initialized the media axis, the carriage moves to the rightĆhand side of the plotter and back to the service station. The following routine begins: a The carriage moves out of the service station and back in, to position itself over the engaging lever.
" "! ! ! !! ! # ! " !" ! ! !! ! ! ! "! !! ! ! " # & $ " ! " ! " !" " ! ! ! ! ! ! ' % & ! ' % & ! ' ! # ! ! " ! ! " !" ! & ! ! !! ! ! ! !' & ! ' !! !
This tests the operation of the carriage sensor and the connection between the carriage flex circuit and the cartridges. Position the sensor over a white surface. (Simply place a piece of white paper under the sensor.) In service mode , press Carriage Test. The plotter varies the LED intensity between 255 and 0.
This tests the operation of the carriage sensor and the connection between the carriage flex circuit and the cartridges. Position the sensor over a white surface. (Simply place a piece of white paper under the sensor.) In service mode , press Carriage Test. The plotter varies the LED intensity between 255 and 0.
This tests the main PCA and carriage PCA electronics. In service mode Hold down the SHIFT key and press Electrical Test. Electrical Test Shift Press Electrical Test. Electrical Test The Load Media LED (or the Ready LED, if you have already loaded media) turns off for about 50 seconds while the plotter performs the electrical test. The shift key does act as a stop-the-test key for this test.
Front-Panel Test This tests the operation of the frontĆpanel keys. In service mode , press Front-Panel Test. All LEDs flash a further two or three times and then turn OFF. Press any frontĆpanel key except Shift. If the key is operating correctly, the Fast LED stays on (steady) until you take your finger off the key Key Working OK Repeat step for each key except Shift. Shift Finally, press the Shift key.
The input/output test performs the following: Parallel input/output test: Reads the data and status registers of the BiĆTronics PAL. (Tests only a small portion of the BiĆTronics input/output functionality.) Serial input/output test: Verifies the ability of the RSĆ232ĆC interface to send and receive data. This test uses a special loopback connector (part number 07440Ć60302) to connect the output to the input.
" Media-Axis Test The drive roller rotates in steps, each equivalent to one swath advance. Media-Axis Test The Film LED turns on (steady) if the mediaĆaxis test has not found an error. If the test fails, the Film LED flashes. OK Failed Output to the Serial Port (Viewing Output 8-36) Maximum PWM: " The maximum PWM for each cycle. A typical media-axis PWM is 52.
# # $ $ ' $ #$# D "" * ( # $ #$ D "" $ #$ D * ( # $ #$ D " $*! $ #$ D # "# $ #$ ! "$ $ $ #$ # $ $ " ! "$# $ % " " ## " " $ $ #$ # '# #%" $ $ $ "" # ! " $ # "& #$ $ The test does not include carriageĆaxis initialization.
&) ')!%+!% + '#&+ % * )-! $& * + + Media Type % Print Quality &% + )&%+ ' % # +& + * ++!% * + + 0&, . %+ +& + *+ % &)$ # $& * + + Media Type % Print Quality &% + )&%+ ' % # +& + * ++!% * + + 0&, . %+ +& + *+ Media Print Type Quality The printĆquality plot can be plotted without the need to enter the service mode.
This tests the operation of the cover sensor and the media sensor. In service mode , press Sensors Test. Close the cover of the plotter. Sensors Test The Load Media LED should turn on. Open the cover. Load Media The Load Media LED should turn off. Insert media into the rightĆhand side of the entry platen. The Special Paper LED should turn on. Remove the media. The Special Paper LED should turn off.
This tests the operation of the cover sensor and the media sensor. In service mode , press Sensors Test. Lower the pinchĆarms (raise the green media lever) Sensors Test The Roll LED should turn on. Raise the pinchĆarms (lower the green media lever) The Roll LED should turn off. Roll Close the cover of the plotter. The Ready LED should turn on. Open the cover. Ready The Ready LED should turn off.
DesignJet 230/250C Service Configuration Plot Firmware Release: X.XX.XX SPROC release: X.X (Servo-Processor Code revision number.) EEROM Contents EEROM CONTENTS (This is for the plotter design engineers to interpret.) NOTE: All EEPROM Parameters are since last EEROM Reset. Number of Power Cycles: (Number of times plotter has been switched on.
DesignJet 330/350C Service Configuration Plot Firmware Release: X.XX.XX SPROC release: X.X (Servo-Processor Code revision number.) EEROM Contents EEROM CONTENTS (This is for the plotter design engineers to interpret.) NOTE: All EEPROM Parameters are since last EEROM Reset. Number of Power Cycles: (Number of times plotter has been switched on.
To print the service configuration plot: In service mode , load a sheet in portrait orientation. In normal mode, load a sheet in portrait orientation. The service configuration plot can be plotted without the need to enter the service mode. This is because the customer will be requested to plot the service configuration plot and he will be given the following instructions to plot it without entering the service mode.
The service monitor is useful to find out why the plotter is not plotting what you expect it to plot. It enables you to read the graphicsĆlanguage instructions that the plotter is receiving from the computer. Instead of plotting the drawing that you send, the plotter prints the beginning and end of the code that would otherwise have been used to plot the drawing.
The servo/encoder test performs the following: D MediaĆaxis encoder test: Verifies the operation of the servo loop (mediaĆaxis feedback). D CarriageĆaxis encoder test: Verifies the operation of the servo loop (carriageĆaxis feedback). D Records the maximum pulseĆwidth modulations used. You can view this information on the service configuration plot. In service mode : Hold down the ALT key and press Servo/Encoder Test.
! # ! # " # If you clear the calibration parameters, you will then need to perform the plotter calibrations. (Details chapter 7.) Clearing the EEROM also resets the factory spittoon value to 0% used. Keep in mind that the value printed on the service configuration plot may greatly underestimate the amount of ink in the spittoon.
! # ! # " # If you clear the calibration parameters, you will then need to perform the plotter calibrations. (Details chapter 7.) Clearing the EEROM also resets the factory spittoon value to 0% used. Keep in mind that the value printed on the service configuration plot may greatly underestimate the amount of ink in the spittoon.
PrintĆQuality Troubleshooting The printĆquality plot for the HP DesignJet 250C/350C is represented below. (Printing it ' page 8Ć46.) The plot for the HP DesignJet 230/330 is similar, but only the patterns relevant to the black cartridge are printed. Use a 10X magnifier to help identify plotĆquality problems. 1. - Area Fill. 2. - Nozzle Checkout. 3. - Vertical Line Straightness (VLS) ËË ÊÊ ËË ÊÊ ËË ÊÊ ËË ÊÊ 4. - Pen-to-Pen Alignment (Secondary Colors) 5.
Random dark or light bands in area fills. (PrintĆQuality Plot ' page 8Ć56, 1. - Area Fills, and the offsetĆswath lines on the right of the plot.) (See also ' User's Guide, chapter 4.) D A nozzle is blocked or faulty and is not firing inkĆdrops. (PĆQ Plot ' 2. - Nozzle Checkout.) D The ink drops of one nozzle are of smaller volume than those of the other nozzles. D A nozzle's ink drop volume varies while plotting.
Blotchy area fills. (PrintĆQuality Plot ' page 8Ć56 1. - Area Fills.) (See also ' User's Guide, chapter 4.) D An incorrect mediaĆtype setting has been selected on the front panel and does not correspond to the media being used. The ink is incompatible with the media and does not spread uniformly through the area fill.
VerticalĆline straightness is a measure of the horizontal distance between the segments of a vertical line plotted in two consecutive swaths. If the plotter is working correctly, this distance should be less than 2 mils. (PrintĆQuality Plot ' page 8Ć56 3. - VLS.) (See also ' User's Guide, chapter 4.) Swath Printing Direction Swath (n–1) Swath Printing Direction Swath (n) Swath Printing Direction Swath (n+1) Maximum allowable VLS Error = 2 mils.
Errors numbered 3a and 3b are called ThetaĆZ errors. They appear when the rows of nozzles on a cartridge are not perpendicular to the carriage axis (YĆaxis). This error can occur for various reasons, including: D Badly seated cartridge. D Faulty cartridge. D Faulty carriage. Ink smears on the media. (See also ' User's Guide, chapter 4.) The media touches the print heads.
The colors on the plot are misaligned. (See also ' User's Guide, chapter 4.) Refer to the printĆquality plot ' page 8Ć56: 4. - Pen-to-Pen Alignment Secondary: The first of these patterns tests alignment between the cyan and magenta cartridges; it should be blue with no cyan or magenta shadows. The second tests alignment between the cyan and yellow cartridges; it should be green with no cyan or yellow shadows.
Introduction This chapter describes the differences between earlier versions of the plotters and the latest version documented in this manual. SerialĆNumber Format The plotter serial number is composed of 10 letters and digits, for example ESA5600248. In the first two positions is the code for the country of manufacture of the plotter. In the example above, this is ES, which is the code for Spain. In the third position is the revision letter of the plotter.
Firmware Revision Level The plotter firmware is contained either on a flash ROM SIMM at the back of the plotter or on a masked ROM inside the electronics module. The firmwareĆrevision level, for example A.01.03, is printed by the plotter on the setup sheet and on the service configuration plot. The revision level is also printed on a label on any flash ROM SIMM. Do not open the electronics module.
Obtaining Service Notes with Graphics You can access a WCSO (Worldwide Customer Support Operation) server from a PC or UNIX workstation to obtain service notes with graphics. Go to the MSĆDOS screen. Type what is marked in bold letters below, pressing Enter at the end of each line: C:\> addname wcsolmx 15.24.176.18 C:\> NET USE j: \\wcsolmx\snotes C:\> j: J:\> dir J:\> cd cso_cpo J:\cso_cpo> dir See the readme.txt file for more information.
Problem Reading the Setup Sheet Several HP DesignJet 230 and 250C plotters have failed with the following defect: The media is loaded without any problems. Any plot you want can be printed, but there is a print quality defect in the first two swaths. The first and second swaths are overprinted (there is no paper advance).
Exchange Assemblies Exchange assemblies are factoryĆrepaired and tested assemblies that you can order; they are listed in the following table. Exchange assemblies are available only on a tradeĆin basis; therefore, you must return the defective assemblies for credit.
Replacement Parts Parts shown in the drawings in this chapter are listed in the corresponding part lists. Match the appropriate number on the drawing with the same number in the parts list for information on that part. The total quantity for each part on the drawing is given as well as the part number. To obtain replacement parts, contact the nearest HP Support Office. You must include the part number and part description in the order you send. Also include the plotter model and serial number.
Legs Reference on Drawing HP Part Number Quantity 1 C3192Ć60003 2 Foot assembly 2 C3192Ć60001 1 X Brace Assembly (D/A1Ćsize) C3193Ć60001 1 X Brace Assembly (E/A0Ćsize) 3 C3192Ć60002 2 Legs Assembly 4 C3193Ć60003 1 Paper Diverter Assembly (E/A0Ćsize plotters only) 5 C3192Ć00009 14 10Ć4 Parts and Diagrams Description Screw C4699Ć90000
Top and Back Covers, Electronics, Trailing Cable Reference on Drawing Quantity Description DesignJet 330/350C DesignJet 230/250C C4699Ć40003 C4699Ć40003 1 Top Cover (D/A1Ćsize) C4700Ć40003 C4700Ć40003 1 Top Cover (E/A0Ćsize) C3190Ć60082 C3190Ć60082 1 Back Cover Assy (D/A1Ćsize) C3191Ć60082 C3191Ć60082 1 Back Cover Assy (E/A0Ćsize) C3190Ć20006 C3190Ć20006 1 TrailingĆCable Guide (D/A1Ćsize) C3191Ć20006 C3191Ć20006 1 TrailingĆCable Guide (E/A0Ćsize) 4 C1676Ć00055 C1676Ć00055 1
Top and Back Covers, Electronics, Trailing Cable C4699Ć90000 Parts and Diagrams 10Ć7
End Covers Reference on Drawing Quantity Description DesignJet 330/350C DesignJet 230/250C 1 C4699Ć40004 C4699Ć40004 1 Left EndĆCover 2 C4699Ć00008 - 1 Nameplate (DesignJet 350C) C4701Ć00008 - 1 Nameplate (DesignJet 330) - C3190Ć00022 1 Nameplate (DesignJet 250C) - C4694Ć00001 1 Nameplate (DesignJet 230) 3 C4699Ć00007 C4699Ć00007 1 Instruction Label 4 C4699Ć40005 C3190Ć40016 1 Right EndĆCover 5 C3190Ć40029 C3190Ć40029 1 PinchĆArm Lever 6 C3190Ć40045 C3190Ć40045 1
CarriageĆAxis (Left End) Reference on Drawing Quantity Description DesignJet 330/350C DesignJet 230/250C 1 C3190Ć40040 C3190Ć40040 1 Left Bracket 2 C3190Ć00012 C3190Ć00012 1 Left Strap 3 0515Ć2765 0515Ć2765 1 Screw M4.2 x 35 Pan Torx Stl 4 C3190Ć60106 C3190Ć60106 1 Encoder Strip (D/A1Ćsize) C3191Ć60106 C3191Ć60106 1 Encoder Strip (E/A0Ćsize) 5 0624Ć0704 0624Ć0704 1 Screw 6Ć19 .
CarriageĆAxis (Right End) Reference on Drawing HP Part Number Quantity 1 C3190Ć40039 1 Right Bracket 2 C3190Ć00015 1 Encoder Spring 3 C3190Ć00013 1 Right Strap 4 0515Ć2765 1 Screw M4.2 x 35 Pan Torx Stl 5 0535Ć0031 1 Nut Hex M3 x .
CarriageĆAxis (Right End) C4699Ć90000 Parts and Diagrams 10Ć13
Service Station, Primer, Spittoon Reference on Drawing 10Ć14 HP Part Number Quantity Description DesignJet 330/350C DesignJet 230/250C 1 0515Ć1743 0515Ć1743 3 Screw M4 x 17 Tap 20 2 C3190Ć60142 C3190Ć60142 1 Service Station Assembly 3 C4699Ć60002 C3190Ć60004 1 Spittoon Assembly 4 C4699Ć60003 C3190Ć60002 1 Primer Assembly 5 C4701Ć40002 - 1 Primer Cover (DesignJet 330) - C4694Ć40001 1 Primer Cover (DesignJet 230) Parts and Diagrams C4699Ć90000
Media Entry Path Reference on Drawing Quantity Description DesignJet 330/350C DesignJet 230/250C - C2858Ć60054 1 Drive Roller (D/A1Ćsize) - C2859Ć60004 1 Drive Roller (E/A0Ćsize) C4699Ć60042 - 1 Drive Roller Assembly (D/A1Ćsize) C4700Ć60042 - 1 Drive Roller Assembly (E/A0Ćsize) - C3190Ć60155 C3190Ć60155 AR 2 C4699Ć60040 C3190Ć60090 1 Entry platen Assy (D/A1Ćsize) (Incl. Antistatic Brush) C4700Ć60040 C3191Ć60090 1 Entry platen Assy (E/A0Ćsize) (Incl.
Bail and Overdrive Reference on Drawing HP Part Number Quantity 1 0624Ć0617 1 Screw 6Ć9 .937 Plast T15 2 0624Ć0745 2 Screw M4 x 10 Tap T20 3 3050Ć0026 1 Washer 3.2 mm 4 C3190Ć40019 1 Cam Gear 5 C1633Ć40027 1 Engaging Gear 6 C3190Ć80013 1 Cable Spring 7 C3190Ć40021 1 Gear Support 8 0510Ć0083 2 Ring Net .250 OD 9 C3190Ć60131 1 Clutch Assembly (Incl.
Bail and Overdrive (Continued) Reference on Drawing HP Part Number Quantity 17 C3190Ć60096 1 Overdrive Roller (D/A1Ćsize) (Incl. Items 8 & 10) C3191Ć60096 1 Overdrive Roller (E/A0Ćsize) (Incl.
PinchĆArm Assembly Reference on Drawing HP Part Number Quantity 1 C2847Ć20005 1 PinchĆArm Bar Cam (D/A1Ćsize) C1633Ć20012 1 PinchĆArm Bar Cam (E/A0Ćsize) 2 C3190Ć60149 1 Left Cam Journal Assembly 3 C4699Ć60037 1 Right Cam Journal Assembly 4 C3190Ć40028 1 Lever Crank 5 C3190Ć40034 1 Crank Cover 6 C1633Ć40082 5 PinchĆArm Bushing (D/A1Ćsize) C1633Ć40082 7 PinchĆArm Bushing (E/A0Ćsize) C1633Ć80005 5 PinchĆArm Spring (D/A1Ćsize) C1633Ć80005 7 PinchĆArm Spring (E/A0Ćsize) C3
RollĆFeed Assembly (DesignJet 330 and 350C Only) Reference on Drawing HP Part Number Quantity 1 C3174Ć60013 1 RollĆFeed Assembly (D/A1Ćsize) C3175Ć60013 1 RollĆFeed Assembly (E/A0Ćsize) 2 C3174Ć60004 1 Cutter Assembly 3 C3174Ć60005 1 Spinde (D/A1Ćsize) C3175Ć60005 1 Spindle (E/A0Ćsize) C3174Ć40011 2 End Cap 4 10Ć24 Parts and Diagrams Description C4699Ć90000
Accessories Description HP Part Number DesignJet 230/250C and 330/350C D/A1 Size: E/A0 Size: C3190-60098 C3191-60098 Repackaging Kit User Documentation + Overlay Chinese English French German Italian Japanese Korean Portuguese Spanish Taiwanese User Documentation Chinese English French German Italian Japanese Korean Portuguese Spanish Taiwanese DesignJet 230 C4694-60020 C4694-60011 C4694-60015 C4694-60014 C4694-60017 C4694-60018 C4694-60012 C4694-60019 C4694-60016 C4694-60013 D
Description HP Part Number Front-Panel Overlay Chinese English French German Italian Japanese Korean Portuguese Spanish Taiwanese Front-Panel Overlay Chinese English French German Italian Japanese Korean Portuguese Spanish Taiwanese DesignJet 230 C4694-60010 C4694-60001 C4694-60005 C4694-60004 C4694-60007 C4694-60008 C4694-60002 C4694-60009 C4694-60006 C4694-60003 DesignJet 330 C4701-60020 C4701-60011 C4701-60015 C4701-60014 C4701-60017 C4701-60018 C4701-60012 C4701-60019 C4701-60016 C4701-60013 DesignJ
Description Print Cartridges Black Cyan Magenta Yellow HP Part Number DesignJet 350C 51640A 51644C 51644M 51644Y Plug-In Memory (DRAM SIMM) 4-Mbyte SIMM 8-Mbyte SIMM 16-Mbyte SIMM 32-Mbyte SIMM 1 2 DesignJet 230/330 51640A – – – DesignJet 250C 51640A 51650C 51650M 51650Y DesignJet 230/250C and 330/350C C3131A C3133A C3146A C3975A1 C3578A2 32 bits wide, no parity 36 bits wide, parity External Print Servers HP JetDirect EX Ethernet Token Ring HP JetDirect EX Plus3 Ethernet Token Ring HP JetDirect Softw
Parallel (Bi-Tronics/Centronics) Interface Cables Computer Cable length Connector type at computer comp ter end of cable 2.1 m (6.9 ft) 25-pin male C2950A 2.0 m (6.9 ft) 25-pin male C2951A 3.0 m (9.8 ft) 25-pin male HP Part Number DesignJet 330/350C HP Vectra with HP 24540A/B serial/parallel interface card using the parallel connector. HP 9000 workstations, series 300, 400, 700. DesignJet 230/250C 92284A IBM AT, IBM PS/2, IBM PC/XT and compatible computers.
HP Part Number Computer Cable length Connector type at computer comp ter end of cable DesignJet 330/350C DesignJet 230/250C Apple Macintosh Plus, SE, II Series, Classic, LC family, Quadra family, PowerBook, PowerMac 17302A 17302A 1.5 m (4.9 ft) 8-pin male mini-DIN Apple Macintosh 128K and 512K 92219M 92219M 1.5 m (4.9 ft) 9-pin male Extension cable 31391A 31391A 5 m (16.
Hewlett-Packard support services in the United States Below is a list of Hewlett-Packard support resources for customers in the United States. Use these resources before calling the Customer Support Center, whose details are given after this list. US Support Resources Resource Support provided and notes Phone/fax/ftp number Hours of operation HP FIRST Fax Detailed product support information on common software applications and troubleshooting tips. All sent by fax.
US Customer Support Center Resource Support provided Phone number Hours of operation HP Customer Support Center Technical support with setup, operation and repair information.
Hewlett-Packard support services in Europe Below is a list of Hewlett-Packard support resources for customers in Europe. Use these resources before calling the Customer Support Center, whose details are given after this list. European Support Resources Resource Support provided and notes Phone/fax/ftp number Hours of operation HP FIRST Fax Detailed product support information on common software applications and troubleshooting tips. All sent by fax. Europe: (English) (+31) 20 681 5792 24 hours.
European Support Resources (continued) Resource Support provided and notes Phone/fax/ftp number Hours of operation CompuServe (HP FORUM) Interactive dialog with worldwide HP customer community for exchange of information. UK: (01272) 760680 and ask for Agent #51. 24 hours. Must be a subscriber. Outside the UK: (+1) 614 529-1349 7 days. Real-time access over modem. CompuServe connect charges apply to caller.
European Customer Support Center Resource Support provided Phone number Hours of operation HP Customer Support Center, Amsterdam, The Netherlands Technical support with setup, and operation information. Dutch (+31) 20 681 6473 M Tu Th F: 08:30–18:00 , Wednesday: 8:30–16:00 English (+31) 20 682 8291 or 0891 391 000 French (+31) 20 681 8260 or 3670 39 49 German (+31) 20 681 7174 Italian (+31) 20 581 3318 Spanish (+31) 20 581 3319 European Service Agreements Initiated ...
European Response Centers Support provided Country Phone number fax number Technical support with repair information.
Hewlett-Packard support services in Asia-Pacific Asia-Pacific Support Resources Resource Support provided and notes Phone/fax/ftp number Hours of operation HP FIRST Fax Detailed product support information on common software applications and troubleshooting tips. All sent by fax. Australia: (03) 9272 2627 Japan: (03) 3335 8622 Korea: (82-2) 769 0543 New Zealand: (09) 356 6642 PRC: (86-10) 505 5280 Singapore (65) 291 7951 Taiwan (886-2) 719 5589 Worldwide: (+1) (208) 344-4809 24 hours.
Asia-Pacific Support Resources (continued) Resource Support provided and notes Phone/fax/ftp number HP Fulfilment Service Latest drivers. Australia: Tel: (612) 565 6099 Fax: (612) 519 5631 Hours of operation Japan Tel: (03) 5346 1891 Korea Tel: (82-2) 3452 7677 New Zealand Tel: (02) 565 6099 Fax: (02) 519 5631 Singapore: Tel: (65) 740 4477 Fax: (65) 740 4499 For telephone support in the Asia-Pacific region other than for those services listed above, contact your local HP dealer.
ąNumber of units. !#! ąPrint cartridge (pen). _ ąDegree(s) Celsius. #! "ąA parallel interface standard. _ ąDegree(s) Fahrenheit. $#ąOf nozzles: testing of nozzles by firing them one by one. ą1. Amp(s). 2. Acoustic. ąAlternating current. $! & ! # ąXĆaxis calibration. ! "" ąA resolution higher than the nominal value of the cartridges, giving a finer grid on which the plotter can selectively position dots and improve print quality.
drive rollerąPlaten roller. driveĆroller gearąHelical gear at rightĆhand side of drive roller. flow modeąThe plotting of images that have already been rasterized by computer software and do not need to be rasterized by the plotter itself. driverą1. An electronic circuit that provides input to another electronic circuit, (from Webster's Ninth New Collegiate Dictionary, E MerriamĆWebster 1991). 2. Configuration data used by software to control input and output between the computer and the plotter.
# ąKilobyte ąThe time necessary for ink to dry sufficiently before the plotter can place more ink adjacent to it. ąKilogram(s). ąModular Input/Output. ąKilogram(s). ąMillimeter(s). ąLocal Area Network. ąService monitor. ąPound(s). % System ąA Japanese character set. ąLightĆEmitting Diode. ąCarriage LED. ąMeter(s) ąPart of the media on which the plotter is incapable of printing. # ąMegabyte.
ąPersonal Computer. ąPrinted Circuit Assembly. ą1. Even though the inkjet plotter has no physical pens, the lines it draws match the attributes for pens numbered 1 through 8 in the application software. (See also palette.") 2. Sometimes used instead of print cartridge." ( $ ąPinchĆwheel lever, mediaĆjam lever. 'Printer Job Language, developed by HewlettĆPackard to give software applications more jobĆlevel device control and to provide device status information to the application.
ąSingle InĆline Memory Module. ! %ąMisalignment. ! ąA paper specifically developed by HP, for HP inkjet plotters. ąServoĆProcessor Code. !% " ąThat portion of a drawing plotted between advances of the drive roller in mode. (In mode, the drive roller advances half a swath at a time; in mode, it may advance a full swath or half a swath, depending on whether the plot is color or monochrome.) ąTransmission Control Protocol / Internet Protocol.
absorption, ink, 8Ć61 ac, GlossaryĆ2 ac power outlet, 6Ć2.
DesignJet 330/350C, 8Ć16 moving the carriage, 5Ć6 premature wearing, 8Ć31 removing, 6Ć39 slipping, 8Ć59 swelling, 4Ć3 bench run, 8Ć38, 8Ć49, 8Ć50 frontĆpanel keys DesignJet 230/250C, 7Ć6 DesignJet 330/350C, 7Ć7 parameters, clearing DesignJet 230/250C, 8Ć54 DesignJet 330/350C, 8Ć55 Best, print mode, 5Ć8, 5Ć9, 5Ć10 bidirectional error, 8Ć59 print mode, 5Ć8, 5Ć9, 5Ć10, 5Ć11, GlossaryĆ2 binding, GlossaryĆ2 BiĆTronics, 8Ć43, GlossaryĆ2 interface, 2Ć2, 5Ć14 cables, 10Ć29 plotter architecture, 5Ć12 black area fill
DesignJet 330/350C, 8Ć40 speed, 5Ć8, 5Ć9, 5Ć10 test DesignJet 230/250C, 8Ć39 DesignJet 330/350C, 8Ć40 frontĆpanel keys DesignJet 230/250C, 7Ć6 DesignJet 330/350C, 7Ć7 drive roller, 4Ć4 plotter, 4Ć4 clearing the EEROM DesignJet 230/250C, 8Ć54 DesignJet 330/350C, 8Ć55 clogged tubes, 8Ć30 clogging in service station, 5Ć11 carriageĆtoĆmedia distance, 8Ć59 cluster halfĆtoning, 3Ć14 cartridge, GlossaryĆ2 caps, removing, 6Ć6 carriage, removing, 6Ć37 part number, 10Ć28 coated, LED, 3Ć13 cartridges, 2Ć3, 8Ć57,
connections flex circuit, testing DesignJet 230/250C, 8Ć39 DesignJet 330/350C, 8Ć40 main PCA, 5Ć13 carriage wheel, 4Ć2 pulley, 8Ć10, 8Ć16 slider rod, 4Ć2 copiers, diazo, wearing belt, 8Ć31 dirty carriage wheel, 8Ć31 contacts, 8Ć7, 8Ć14 encoder strip, 8Ć59 pads, 8Ć30 pulley, 8Ć59 country of manufacture, 9Ć2 disconnecting frontĆpanel assembly, 6Ć12 cover sensor, 5Ć13, 8Ć35, 8Ć47, 8Ć48 display data, 8Ć52, GlossaryĆ2 current, electrical, 2Ć2 display list, 5Ć15, GlossaryĆ2 customer engineers, GlossaryĆ
drop detector, absence of, 5Ć11 drop volume causing banding, 8Ć57 DTR, GlossaryĆ3 duty cycle, 4Ć2, 8Ć32 cable, 8Ć17 mediaĆaxis, 8Ć35, 8Ć44 strip, 8Ć10, 8Ć16, 8Ć31, 8Ć35, 8Ć38, 8Ć57 damaged, 8Ć30 removing, 6Ć17 slots, 8Ć59 tests, 8Ć53 earth, 6Ć2 encoders carriage axis (encoder strip), 5Ć6, 5Ć16 media axis, connection to main PCA, 5Ć13 plotter architecture, 5Ć12 ECP, 1Ć3, 5Ć14, GlossaryĆ3 endĆpoint accuracy, 7Ć8 edge of media not found, 8Ć30 endĆcovers, removing left, 6Ć9 right, 6Ć10 E/A0Ćsize plot
DesignJet 230/250C, 8Ć8 DesignJet 330/350C, 8Ć14 servo XĆaxis DesignJet 230/250C, 8Ć9 DesignJet 330/350C, 8Ć15 YĆaxis DesignJet 230/250C, 8Ć10 DesignJet 330/350C, 8Ć16 XĆaxis calibration DesignJet 230/250C, 8Ć11 DesignJet 330/350C, 8Ć16 error codes HP DesignJet 230 and 250C, 8Ć6 flashing 13, 8Ć7 flashing 23, 8Ć7 flashing 29, 8Ć7 flashing 36, 8Ć8 flashing 39, 8Ć8 flashing 6, 8Ć7 flashing 9, 8Ć7 steady 123, 8Ć9 steady 1234, 8Ć11 steady 12345, 8Ć12 steady 1238, 8Ć11 steady 1345, 8Ć11 steady 13456, 8Ć12 steady
expanding, memory, 1Ć3.
history of product, chapter 9 holes for ventilation, service station, 5Ć11 HP 712 workstation, 8Ć8, 8Ć14 HP JetDirect EX, part numbers, 10Ć28 HP JetDirect EX Plus3, part numbers, 10Ć28 on roller, 4Ć4, 8Ć30 providing, 5Ć7 separator, 5Ć11, 4Ć3, 8Ć31 smearing, 7Ć11, 8Ć60 spilling, 4Ć3, 8Ć31 spray, 8Ć58 thirdĆparty, 3Ć14, 8Ć32 HPĆGL, 1Ć2, 8Ć32, GlossaryĆ3 timeout, 8Ć32 input/output interfaces, 5Ć14 test, DesignJet 230/250C, 8Ć43 frontĆpanel keys, DesignJet 230/250C, 7Ć6 HPĆGL (7586B), setup sheet, 3Ć15, 3Ć1
DesignJet 230/250C, 3Ć12 DesignJet 330/350C, 3Ć13 frontĆpanel, in service mode, 7Ć5 lamination, 8Ć58 LAN, GlossaryĆ4 Manager, 1Ć3 languages demonstration plot, 3Ć14 device control, 1Ć2 graphic, 1Ć2, 3Ć14 setup sheet, 3Ć14, 3Ć15, 3Ć16 last accuracy calibration, 8Ć49 last system error, 8Ć49, 8Ć50 LED, GlossaryĆ4 carriage, 5Ć7 LEDs, 7Ć3, 8Ć3, 8Ć35 DesignJet 230/250C, 3Ć12 DesignJet 330/350C, 3Ć13 load media, LED, 3Ć12, 3Ć13 loading roll media, 5Ć4 sheet media, 5Ć2 loopback connector, 8Ć43 test, failure Des
margins, 1Ć5 motor, 8Ć35 connection to main PCA, 5Ć13 defective, 8Ć57 error DesignJet 230/250C, 8Ć11 DesignJet 330/350C, 8Ć16, 8Ć17 removing, 6Ć26 not loading, 8Ć33 sensor, 5Ć13, 8Ć35 connection to main PCA, 5Ć13 testing DesignJet 230/250C, 8Ć47 DesignJet 330/350C, 8Ć48 sensor assembly removing, 6Ć15 replacing, 6Ć16 sensor calibration, GlossaryĆ4 sizes, 1Ć5 thickness, 7Ć8 type incorrect, 8Ć58 key, 3Ć12, 3Ć13 types, 1Ć4 memory, 5Ć12, 8Ć7, 8Ć14 RAM, 1Ć3 usage, 5Ć15 monitor mode, GlossaryĆ4 mono configuration
offĆaxis ink system, 3Ć14, 8Ć32, GlossaryĆ4 office light, 8Ć58 oil, 8Ć10, 8Ć16 slider rod, 4Ć2 operating environment, 2Ć3 optical line sensor, 5Ć16 optical sensor, 8Ć30, 8Ć35 orientation of plot, 3Ć14, 5Ć15 output from tests, 8Ć36 overdrive, 8Ć35 enclosure reinstalling, 6Ć47 removing, 6Ć46 roller, 8Ć31 removing, 6Ć32 overlay, service, 7Ć5 pass, GlossaryĆ4 pass advance, 5Ć8, 5Ć9, 5Ć10, GlossaryĆ4 passes per swath, 5Ć8, 5Ć9, 5Ć10 pattern halfĆtoning, 3Ć14 PC, GlossaryĆ5 HP Palmtop, 8Ć36 PCA, GlossaryĆ5 car
positioning the plotter, 2Ć3 power cycles, number of, service configuration plot DesignJet 230/250C, 8Ć49 DesignJet 330/350C, 8Ć50 problem, 8Ć6, 8Ć13 requirements, 2Ć2 supply, 2Ć2, 5Ć15 part of electronics module, 5Ć13 pulley, 5Ć6, 8Ć10, 8Ć16, 8Ć35 removing, 6Ć40 PWM, 8Ć38, 8Ć53, GlossaryĆ5 carriage axis, service configuration plot DesignJet 230/250C, 8Ć49 DesignJet 330/350C, 8Ć50 media axis, service configuration plot DesignJet 230/250C, 8Ć49 DesignJet 330/350C, 8Ć50 mediaĆaxis, 8Ć44 power cycles, Glossa
drive belt, 6Ć39 drive roller, 6Ć41 driveĆbelt pulley, 6Ć40 driveĆroller gear, 6Ć25 electronics module, 6Ć13 encoder strip, 6Ć17 engagingĆlever support, 6Ć31 entry platen, 6Ć48 left endĆcover, 6Ć9 media motor, 6Ć26 mediaĆsensor assembly, 6Ć15 overdrive enclosure, 6Ć46 overdrive roller, 6Ć32 pinchĆarm lever linkage, 6Ć27 pinchĆarm lift mechanism, 6Ć44 pinchĆarm sensor, 6Ć25 primer, 6Ć27 pulley, 6Ć40 right bracket, 6Ć21 right endĆcover, 6Ć10 roller, 6Ć41 rollĆfeed assembly, 6Ć8 service station, 6Ć28 spittoon
secondary colors, 8Ć56, 8Ć61, GlossaryĆ5 self test, powerĆon, 8Ć2 sensitivity of line sensor DesignJet 230/250C, 8Ć39 DesignJet 330/350C, 8Ć40 sensor does not find media edge, 8Ć30 sensitivity DesignJet 230/250C, 8Ć39 DesignJet 330/350C, 8Ć40 sensors, 5Ć13 cover, 5Ć13 line, 5Ć7, 5Ć16 media, 5Ć13 pinchĆarm, 5Ć5, 5Ć13 plotter architecture, 5Ć12 test DesignJet 230/250C, 8Ć47 DesignJet 330/350C, 8Ć48 frontĆpanel keys DesignJet 230/250C, 7Ć6 DesignJet 330/350C, 7Ć7 sequences LEDS at start up, 8Ć3 roll mediaĆload
SHIFT key in service mode, 7Ć5, 7Ć6, 7Ć7 spray, 8Ć58 SIMM, 1Ć3, 5Ć12, 5Ć13, 9Ć3, GlossaryĆ6 spreading of ink, 8Ć61 site planning, chapter 2 sizes, media, 1Ć5 SPROC, GlossaryĆ6 release, service configuration plot DesignJet 230/250C, 8Ć49 DesignJet 330/350C, 8Ć50 skew, GlossaryĆ6 starwheel marks, 8Ć60 slider rod, 5Ć6, 7Ć14, 8Ć10, 8Ć16, 8Ć31, 8Ć35, 8Ć59 friction, 4Ć2 starwheels, 8Ć31 size, page, 3Ć14 slipping of belt, 8Ć10, 8Ć16, 8Ć59 smearing of ink, 8Ć60 static charge, 5Ć5, 8Ć31 stopping a test,
test bail cycle, 8Ć37 carriage DesignJet 230/250C, 8Ć39 DesignJet 330/350C, 8Ć40 color cartridges, 7Ć2 electrical, 8Ć41 front panel, 8Ć42 input/output, DesignJet 230/250C, 8Ć43 media axis, 8Ć44 modular, 8Ć45 sensors DesignJet 230/250C, 8Ć47 DesignJet 330/350C, 8Ć48 service, 8Ć35 servo/encoder, 8Ć53 thermistor circuit, 5Ć16 thetaĆZ error, 8Ć59, 8Ć60, GlossaryĆ6 thinĆfilm damage, 8Ć30 thirdĆparty ink, 3Ć14, 8Ć32 timeout, 3Ć14 HPGL, 8Ć32 Token Ring, 1Ć3, 10Ć28 tools, 6Ć3, 7Ć5 top cover, removing, 6Ć7 trailing
WCSO server, 9Ć4 XĆaxis calibration wearing of parts, 8Ć31 XĆaxis calibration, GlossaryĆ6. error DesignJet 230/250C, 8Ć11 DesignJet 330/350C, 8Ć16 service configuration plot, DesignJet 330/350C, 8Ć50 weight, plotter, 2Ć3 wick, 5Ć15, 8Ć32 wicking, 8Ć61 width of lines, 3Ć14 window sensor, See cover sensor Windows driver, 8Ć8, 8Ć14 wiper blades, removing, 6Ć6 YĆaxis, GlossaryĆ6 wipers blades, worn, 8Ć30 year of manufacture, 9Ć2 workstation, HP 712, 8Ć8, 8Ć14 XĆaxis, GlossaryĆ6.
This is the second edition of this service manual. It updates information in respect to the HP DesignJet 230 and 250C and introduces the HP DesignJet 330 and 350C.
R What's in This Book This manual contains information necessary to test, calibrate and service D HP DesignJet 230 plotters (models C4694A and C4695A) D HP DesignJet 250C plotters (models C3190A and C3191A) D HP DesignJet 330 plotters (models C4701A and C4702A) D HP DesignJet 350C plotters (models C4699A and C4700A) For information about using these plotters, refer to the corresponding user and quickĆreference guides.
