User's Manual

20 Troubleshooting paper issues
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The paper cannot be loaded successfully
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The paper type is not in the list
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The printer printed on the wrong paper type
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An “on hold for paper” message
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The paper has jammed in the print platen
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The paper has jammed in the stacker
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The printer reports unexpectedly that the stacker is full
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The printer displays out of paper when paper is available
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Prints do not fall neatly into the basket
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The print remains in the printer after printing has completed
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The cutter does not cut well
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The roll is loose on the spindle
172 Chapter 20 Troubleshooting paper issues ENWW