HP DeskJet 1110 series
Table of contents 1 HP DeskJet 1110 series Help ........................................................................................................................... 1 2 Get started ................................................................................................................................................... 3 Printer parts ...........................................................................................................................................................
6 Solve a problem ........................................................................................................................................... 39 Jams and paper-feed issues ................................................................................................................................ 40 Ink cartridge issues .............................................................................................................................................. 44 Printing issues .........
1 HP DeskJet 1110 series Help Learn how to use your HP DeskJet 1110 series.
2 Chapter 1 HP DeskJet 1110 series Help ENWW
2 ENWW Get started ● Printer parts ● Power button light ● Load media ● Paper basics ● Open the HP printer software (Windows) ● Sleep mode ● Auto-Off 3
Printer parts 4 1 Paper-width guide 2 Input tray 3 Ink cartridges 4 USB port 5 Power button 6 Output tray 7 Cartridge access door 8 Output tray extender (also referred to as the tray extender) 9 Power connection Chapter 2 Get started ENWW
Power button light Status Description Off The printer is powered off. Dim Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after 5 minutes of inactivity. Fast blinking The printer is in an error state that you can resolve by following the on-screen messages from the computer. If you do not see any on-screen messages, try printing a document to generate an onscreen message. Blinking On The printer is processing a job. To cancel the job, press the Power button ( ).
Load media Select a paper size to continue. To load full-size paper 6 1. Raise the input tray. 2. Slide the paper-width guide to the left. 3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops.
4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Lower the output tray and pull out the output tray extender. To load small-size paper ENWW 1. Raise the input tray. 2. Slide the paper-width guide to the left.
3. Insert a stack of photo paper into the far-right side of the input tray with the short edge down and the print side up, and slide the stack of paper down until it stops. 4. Slide the paper-width guide to the right until it stops at the edge of the paper. 5. Lower the output tray and pull out the output tray extender. To load envelopes 1. 8 Raise the input tray.
2. Slide the paper-width guide to the left. 3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes down until it stops. The side to be printed on should face up. The flap should be on the left side and facing down. ENWW 4. Slide the paper-width guide to the right against the stack of envelopes until it stops. 5. Lower the output tray and pull out the output tray extender.
Paper basics The printer is designed to work well with most types of office paper. It is best to test a variety of print paper types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at www.hp.com for more information about HP paper. HP recommends plain papers with the ColorLok logo for printing everyday documents.
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of photos or multiple prints to share. Business documents ● HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and newsletters. It is heavyweight for an impressive look and feel.
papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
Open the HP printer software (Windows) After installing the HP printer software, double-click the printer icon on the desktop or do one of the following to open the printer software: ENWW ● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer name. ● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.
Sleep mode 14 ● Power usage is reduced while in Sleep mode. ● After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity. ● The Power button light is dimmed in Sleep mode. ● The time to Sleep mode cannot be changed.
Auto-Off This feature turns the printer off after 2 hours of inactivity to help reduce energy use. Auto-Off turns the printer off completely, so you must use the Power button to turn the printer back on. If your printer supports this energy saving feature, Auto-Off is automatically enabled or disabled depending on printer capabilities and connection options. Even when Auto-Off is disabled, the printer enters Sleep mode after 5 minutes of inactivity to help reduce energy use.
16 Chapter 2 Get started ENWW
3 ENWW Print ● Print documents ● Print photos ● Print envelopes ● Print using the maximum dpi ● Tips for print success 17
Print documents Before printing documents, make sure you have paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media on page 6. To print a document (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4.
3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation.
Print photos Before printing photos, make sure you have photo paper loaded in the input tray and the output tray is open. For more information about loading paper, see Load media on page 6. To print a photo on photo paper (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box.
4. ENWW ● Paper Type: The appropriate photo paper type ● Quality: Best or Maximum dpi ● Click the Color Options disclosure triangle, and then choose the appropriate Photo Fix option. ◦ Off: applies no changes to the image. ◦ Basic: automatically focuses the image; moderately adjusts image sharpness. Select any other print settings you want, and then click Print.
Print envelopes Before printing envelopes, make sure you have envelopes loaded in the input tray and the output tray is open. You can load one or more envelopes into the input tray. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. For more information about loading envelopes, see Load media on page 6. NOTE: For specific details on how to format text for printing on envelopes, consult the help files in your word application. To print an envelope (Windows) 1.
Print using the maximum dpi Use maximum dots per inch (dpi) to print high-quality, sharp images on photo paper. Printing in maximum dpi takes longer than printing with other settings and requires a large amount of disk space. For a list of supported print resolutions, visit the HP DeskJet 1110 series support website at www.hp.com/ support. To print in maximum dpi mode (Windows) 1. From your software, select Print. 2. Make sure your printer is selected. 3.
Tips for print success To print successfully, the HP ink cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Ink tips ● Use original HP ink cartridges. ● Install both the black and tri-color cartridges correctly. For more information, see Replace ink cartridges on page 30. ● Check the estimated ink levels in the ink cartridges to make sure there is sufficient ink.
◦ Booklet: Allows you to print a multiple-page document as a booklet. It places two pages on each side of a sheet that can then be folded into a booklet in half size of the paper. Select a binding method from the drop-down list, and then click OK. ● Booklet-LeftBinding: The binding side after folded into a booklet appears at the left side. Select the option if your reading habit is from left to right. ● Booklet-RightBinding: The binding side after folded into a booklet appears at the right side.
Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe the purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only.
4 Manage ink cartridges This section contains the following topics: ENWW ● Check estimated ink levels ● Order ink supplies ● Replace ink cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with cartridges 27
Check estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge. The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges. To check the ink levels from the HP printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 13. 2. In the printer software, click the Estimated Ink Levels tab.
Order ink supplies Before ordering cartridges, locate the correct cartridge number. To locate the cartridge number on the printer ● The cartridge number is located inside the cartridge access door. To locate the cartridge number from the printer software (Windows) 1. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 13. 2. In the printer software, click Shop, click Shop For Supplies Online, and then follow the on-screen instructions.
Replace ink cartridges To replace the ink cartridges 1. Check that power is on. 2. Remove the ink cartridge. 3. a. Open the cartridge access door and wait for the print carriage to move to the center of the printer. b. Press down to release the ink cartridge, and then remove it from the slot. Insert a new ink cartridge. a. 30 Remove the ink cartridge from the packaging.
b. Remove the plastic tape using the pull tab. NOTE: Do not touch the electrical contacts on the ink cartridge. c. Slide the ink cartridge into the slot until it clicks into place. d. Close the cartridge access door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing the new ink cartridge.
Use single-cartridge mode Use the single-cartridge mode to operate the printer with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. NOTE: When the printer operates in single-cartridge mode, a message is displayed on the computer screen. If the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each ink cartridge.
Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP ink cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period, the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
Tips for working with cartridges Use the following tips to work with cartridges: 34 ● To protect the cartridges from drying out, always turn the printer off using the Power button, and wait until the Power button light goes out. ● Do not open or untape cartridges until you are ready to install them. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot.
5 ENWW Connect your printer ● Connect your printer to your computer with a USB cable (non-network connection) ● Connect a new printer 35
Connect your printer to your computer with a USB cable (nonnetwork connection) The printer supports a rear USB 2.0 High Speed port for connection to a computer. To connect the printer with the USB cable 1. Insert the printer software CD in the computer CD-ROM drive. NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the on-screen instructions. When you are prompted, connect the printer to the computer by selecting USB on the Connection Options screen. 3.
Connect a new printer If you have not connected the printer to your computer, or you want to connect another new printer of the same model to your computer, you can use the following instructions to set up the connection. NOTE: Use this method if you have already installed the printer software. To connect a new printer (Windows) 1. Open the printer software. For more information, see Open the HP printer software (Windows) on page 13. 2. In the printer software, click Utilities. 3.
38 Chapter 5 Connect your printer ENWW
6 Solve a problem This section contains the following topics: ENWW ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Printer hardware issues ● HP support 39
Jams and paper-feed issues What do you want to do? Clear a paper jam Solve paper jam issues. Use an HP online troubleshooting wizard Instructions for clearing paper jams and resolving issues with paper or the paper feed. NOTE: The HP online troubleshooting wizards may not be available in all languages. Read general instructions in the Help for clearing paper jams Paper jams can occur in several locations. To clear a paper jam from the input tray 1. Pull the paper gently out of the input tray. 2.
To clear a paper jam from the cartridge access area 1. 2. Remove the jammed paper. a. Press the Power button ( b. Open the cartridge access door. c. If the print carriage is in the center of the printer, slide it to the right. d. Remove the jammed paper. e. Close the cartridge access door. Press the Power button ( ) to turn off the printer. ) to turn on the printer. To clear a paper jam inside of the printer ENWW 1. Press the Power button ( 2.
3. Remove the jammed paper. 4. Close the cleanout door. Gently push the door towards the printer until both latches snap into place. 5. Turn the printer over, and then press the Power button ( ) to turn on the printer. Clear a print carriage jam Resolve a print carriage jam. Use an HP online troubleshooting wizard If something is blocking the print carriage or it does not move easily, get step-by-step instructions. NOTE: The HP online troubleshooting wizards may not be available in all languages.
Solve paper-feed problems What kind of problem are you having? ● ● ● ENWW Paper is not picked up from the input tray ◦ Make sure paper is loaded in the input tray. For more information, see Load media on page 6. ◦ Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paperwidth guide does not bend the paper in the input tray. ◦ Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction of the curl.
Ink cartridge issues Identify whether an ink cartridge has a problem If you get an ink cartridge problem message from the printer software that states at least one of the cartridges has a problem, do the following to identify whether a cartridge has a problem. 1. 2. Remove the black cartridge and then close the cartridge access door. ● If the Power button light blinks quickly, the tri-color cartridge has a problem.
3. Remove the ink cartridge indicated in the error message. 4. Clean the cartridge contacts and printer contacts. a. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are the small gold-colored dots on the ink cartridge. b. Wipe only the contacts with a dry swab or lint-free cloth. CAUTION: Be careful to wipe only the contacts, and do not smear any of the ink or other debris elsewhere on the ink cartridge.
Printing issues What do you want to do? Fix problems with page not printing (unable to print) HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: Troubleshoot problems with print jobs not printing. This utility is only available for Windows operation system. Use an HP online troubleshooting wizard Get step-by-step instructions if the printer is not responding or printing.
To verify that the printer is set as the default printer a. b. Depending upon your operating system, do one of the following: ● Windows 8.1 and Windows 8: Point to or tap the upper-right corner of the screen to open the Charms bar, click the Settings icon, click or tap Control Panel, and then click or tap View devices and printers. ● Windows 7: From the Windows Start menu, click Devices and Printers. ● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers.
Windows Vista i. From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools. ii. Double-click Services. iii. Right-click the Print Spooler service, and then click Properties. iv. On the General tab, next to Startup type, make sure that Automatic is selected. v. If the service is not already running, under Service status, click Start, and then click OK. Windows XP b. i. From the Windows Start menu, right click My Computer. ii.
To resolve print issues (OS X) 1. Check for error messages and resolve. 2. Disconnect and reconnect the USB cable. 3. Verify that the product is not paused or offline. To verify that the product is not paused or offline a. In System Preferences, click Print & Fax. b. Click the Open Print Queue button. c. Click a print job to select it. Use the following buttons to manage the print job: d. 4. ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job.
Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This prevents the photo paper from curling. 5. Align the ink cartridges. To align the ink cartridges a.
e. 7. Review the blue, magenta, yellow, and black boxes on the diagnostics page. Clean the ink cartridges, if the diagnostic page shows steaks or missing portions of the color and black boxes. To clean the ink cartridges a. Load letter or A4 unused plain white paper into the input tray. b. Open the printer software. For more information, see Open the HP printer software (Windows) on page 13. c. In the printer software, click Print and then click Maintain Your Printer to access the Printer Toolbox.
4. Check the paper type. For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For more information, see Paper basics on page 10. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper. Store specialty paper in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately.
To automatically clean the print head a. Load Letter or A4 plain, white paper in the paper tray. b. Open HP Utility. NOTE: HP Utility is located in the Hewlett-Packard folder in the Applications folder at the top level of the hard disk. c. Select the HP DeskJet 1110 series from the list of devices at the left of the window. d. Click Clean Printheads. e. Click Clean, and follow the on-screen instructions. CAUTION: Clean the print head only when necessary.
Printer hardware issues Close cartridge access door ● Cartridge door must be closed to begin printing. The printer shuts down unexpectedly ● Check the power and power connections. ● Make sure the printer's power cord is connected firmly to a functioning power outlet. NOTE: When Auto-Off is enabled, the printer will automatically turn off after 2 hours of inactivity to help reduce energy use. For more information, see Auto-Off on page 15. Resolve printer failure ● 54 Turn the printer off, then on.
HP support For the latest product updates and support information, visit the HP DeskJet 1110 series support website at www.hp.com/support. HP online support provides a variety of options for help with your printer: Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation that came in the box with your printer. HP support forums: Visit HP Support Forums for answers to common questions and issues.
Additional warranty options Extended service plans are available for the HP DeskJet 1110 series at additional costs. Go to www.hp.com/ support, select your country/region and language, then explore the extended warranty options available for your printer.
A Technical information The technical specifications and international regulatory information for the HP DeskJet 1110 series are provided in this section. For additional specifications, see the printed documentation that came with the HP DeskJet 1110 series.
Hewlett-Packard Company notices The information contained herein is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Specifications Technical specifications for the HP DeskJet 1110 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support. System requirements ● Software and system requirements can be found in the Readme file, which is available on the HP printer software CD provided with your printer. ● For information about future operating system releases and support, visit the HP online support website at www.hp.com/support.
● Cards: Up to 200 g/m² (110-lb index maximum) ● Photo Paper: Up to 280 g/m² (75 lb) Print specifications ● Print speeds vary according to the complexity of the document ● Method: drop-on-demand thermal inkjet ● Language: PCL3 GUI Print resolution ● For a list of supported print resolutions, visit the HP DeskJet 1110 series support website at www.hp.com/support. Cartridge yield ● Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields.
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of product life. Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.
Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle.
Restriction of hazardous substance (Ukraine) Restriction of hazardous substance (India) EPEAT China SEPA Eco Label User Information 64 Appendix A Technical information ENWW
China Energy Label for Printer, Fax and Copier ENWW Environmental product stewardship program 65
Regulatory notices The HP DeskJet 1110 series meets product requirements from regulatory agencies in your country/region.
FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord ENWW Regulatory notices 67
Noise emission statement for Germany Visual display workplaces statement for Germany European Union Regulatory Notice Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable: Low Voltage Directive 2006/95/EC, EMC Directive 2004/108/EC, Ecodesign Directive 2009/125/ EC, R&TTE Directive 1999/5/EC, RoHS Directive 2011/65/EU. Compliance with these directives is assessed using applicable European Harmonised Standards.
Declaration of conformity ENWW Regulatory notices 69
70 Appendix A Technical information ENWW
Index C carriage clear carriage jams 42 customer support warranty 56 E environment Environmental product stewardship program 61 environmental specifications 59 J jams clear 40 M multi-feeds, troubleshoot 43 O On button 5 operating systems supported 59 P paper clear jams 40 HP, order 11 skewed pages 43 troubleshoot feeding 43 paper-feed problems, troubleshoot 43 power troubleshoot 54 print specifications 60 troubleshoot 54 printer software (Windows) opening 13 ENWW R recycle ink cartridges 62 regulatory
72 Index ENWW