User’s Guide HP DeskJet 350 Series 2697_08u_cover.
Acknowledgements Apple®, Mac®, and Macintosh® are registered trademarks of Apple Computer, Inc. Microsoft®, MS-DOS®, Windows®, and Windows NT® are registered trademarks of the Microsoft Corporation Panasonic® is a registered trademark of Matsushita Electric Industrial Co., Ltd. Notice The information contained in this document is subject to change without notice.
contents Contents Contents i Welcome Items in the Box Printer Buttons and Lights 1 1 2 Travel Tips 2 Getting Started Connecting the Printer to Your Computer Connecting to Power Source Loading Paper Installing Print Cartridges 3 3 3 4 5 Print Cartridges Handling Print Cartridges Storing Print Cartridges 6 6 6 Loading Paper Feeding Paper Manually Installing the Portable Sheet Feeder Using the Portable Sheet Feeder Removing the Portable Sheet Feeder 7 7 7 8 9 Supported Paper Types Transparencies a
Cables Accessories HP Premium InkJet Paper HP Premium Transparency Film HP Greeting Card Paper HP Professional Brochure and Flyer Paper HP Restickables ii 21 21 21 21 22 22 22 Specifications Minimum Margins 23 25 Customer Support Toolbox Internet HP Telephone Support 26 26 26 26 Regulatory Notices Safety Information FCC Regulations Power Cord Statement LEDs Classification Energy Consumption 28 28 28 28 29 29 HP Limited Warranty Statement 30 Index DECLARATION OF CONFORMITY 32 36
welcome Welcome The HP DeskJet 350 series printer is a high-quality inkjet printer, giving you up to 600 by 600 dots per inch (dpi) text and graphics printing on a variety of paper types and transparencies. For added convenience, the printer comes with a portable sheet feeder that can hold up to 30 sheets of paper. You can use the HP DeskJet 350 series printer with a PC running Microsoft Windows, or an Apple Macintosh computer if you use the appropriate cable.
Printer Buttons and Lights Battery Charging light Indicates that whether or not the battery is being charged. travel Change Cartridge button Press to move the print cartridge cradle to the loading position or to return it to the “home” position. 2 Power light Indicates whether the power is on or off. Paper Feed button Press and hold to eject paper. Power button Press to turn the printer on or off.
getting started Getting Started Connecting the Printer to Your Computer You can use the HP DeskJet 350 series printer with a PC or a Macintosh computer. You need to make sure, however, that you have the correct printer cable for your computer. Note: The printer cable is not included in the box with the printer. Follow the steps below to connect the printer to your computer: 1. PC Mac C3061A USB: C3399A Connecting to Power Source 1.
Loading Paper 4 1. 2. 3. 4. 5. 6.
Installing Print Cartridges 1. 2. 3. 4. 5. 6. 7.
print cartridges Print Cartridges 35 Handling Print Cartridges • • • • • Keep the print cartridge in its sealed package until you are ready to use it. Store the print cartridge at room temperature. Once you have removed the print cartridge from its sealed package, leave it in the print cartridge cradle inside the printer. Do not leave the print cartridge in the open. Store the black or color print cartridge in the storage container when it is not in the printer.
loading paper Loading Paper Feeding Paper Manually 1. 2. Installing the Portable Sheet Feeder 1. 2. 3.
Using the Portable Sheet Feeder 1. 2. 3. 4. 5.
Notes on loading paper • Load paper with the side to be printed face up. • Use only one type of paper at a time. • The number of sheets that you should load depends on the weight of the paper: Paper Weight Number of Sheets 24 lb (90 g/m2) 20 lb (75 g/m2) 16 lb (60 g/m2) 20 25 30 Removing the Portable Sheet Feeder 1. 2.
paper types 10 Supported Paper Types You can print on transparencies, glossy paper, labels, heavy stock and other special media in the same way that you print on ordinary paper with the HP DeskJet 350 series printer. Transparencies and Glossy Paper • • • • • • • • Load transparencies with the rough side up and the paper strip edge first. Do not load more than 10 transparencies into the sheet feeder. Use only HP Premium transparencies and glossy paper.
installing Installing the Printer Software The HP DeskJet 350 series printer can be used with Microsoft Windows, MS-DOS, and Apple Macintosh software applications. System Requirements Before you use the printer, make sure that you have the minimum system requirements: Minimum Windows 3.1x Windows 95 or Windows 98 Windows NT 4.0 Windows 2000 Mac OS 8.1 or above MS-DOS 3.
3. In the Program Manager window, click Run from the File menu. 4. At the command line box, type the letter of the CD-ROM drive followed by \WIN31\PCL3\\SETUP.EXE. Substitute the appropriate threecharacter language code (found in the table below) for . Language Abbreviation Language Abbreviation Danish Dutch English Finnish French German DAN DUT ENU FIN FRE GER Italian Norwegian Polish Portuguese Spanish Swedish ITA NOR POL POR SPA SWE 5.
Installing on Macintosh Systems If the Mac USB Kit (C3399A) has not been packaged with your printer, you will need to purchase it from your dealer. battery pack Installing the Printer Software 1. Quit any open applications and turn off any virus protection applications. 2. Insert the Install disk into the disk drive and double-click its icon to open it. Follow the instructions on the screen to complete the installation. 3. Select Chooser from the Apple menu. 4.
Removing the Battery Pack 1. 2. Charging the Battery Pack Note: Use ONLY the Ni-MH battery pack which comes standard with the CBi model or the specific HP DeskJet 350 series rechargeable battery pack (C3394A) which is available for purchase as an accessory. 1. 2. Note: The Ni-MH battery does not build a memory and hence, you can recharge this battery anytime. It takes up to 1 hour and 15 minutes to fully charge the battery.
troubleshooting Troubleshooting How to find answers Use this section to find solutions to problems you might be experiencing with your printer. If this happens ... Read this section ... Power light is on but nothing prints. Paper Jam or Printer Is Not Responding Printer Lights Blink Paper Feed Problems Paper Skew Problem Printer lights are blinking. Paper will not load or eject properly. Printout is skewed or slanted.
• If you have another device such as a tape backup unit, CD-ROM drive, or network adapter attached to the same port, it may be using the port. Click Cancel Print and wait until the other device has finished using the port. Then try printing your document again. • The print cartridge might be failing. Replace the print cartridge. • If any of the above steps does not fix the problem, you might have a hardware failure.
Paper Feed Problems • • • • • Check that there is no paper jam. Make sure the paper width adjusters fit snugly against the left and edges of the paper stack. Some paper types are not suitable for use with your HP DeskJet printer. Make sure you only load one type of paper at a time. Check that there is sufficient paper in tray. Paper Skew Problem If paper is twisting as it feeds or margins appear crooked, check that the side paper guides are gently pressed against the paper.
When you see this... Do this... The amber Change Cartridge light blinks and the print cartridge cradle moves to the center of the printer, change the print cartridge. When the amber Battery Charging light blinks when and the green Power light is on, the battery pack charge is low. Plug in the power adapter to begin recharging the battery pack. If all four lights are blinking at once, ..... If the Battery Charging light blinks alternately with the other lights, there is a problem with the printer battery.
If you see this... Do this... Change Cartridge light is on. The movement of the print cartridge might be blocked. 1. Turn off the printer and open the access door. 2. Remove any object blocking the movement of the print cartridge cradle. 3. Check that paper is properly loaded in the sheet feeder. 4. Turn on the printer again. Do not try to move the cradle from its “home” position at the extreme right side of the printer, as this can damage the printer.
If you see this... Do this... Change Cartridge and Power lights are on. An internal printer error has occurred. • Turn off the printer using the Power button. Turn the printer on and try again. • If this does not solve the problem, unplug the power adapter and remove the battery pack. Plug in the power adapter and turn on the printer. • If this procedure does not solve the problem, you need to return the printer for servicing. Make note of the light pattern for the service staff.
supplies & accessories Supplies and Accessories To order printer supplies or accessories, call your authorized HP dealer/distributor or visit HP on the World Wide Web. Visit the HP Outlet Center (http://www.outlet.hp.com) for more information.
HP Greeting Card Paper U.S. Letter (8.5 by 11 inches), 20 sheets, 20 envelopes A4 (210 by 297 mm), 20 sheets, 20 envelopes C1812A C6042A HP Professional Brochure and Flyer Paper U.S. Letter (8.5 by 11 inches), 50 sheets A4 (210 by 297 mm), 50 sheets C6817A C6818A HP Restickables U.S. Letter (8.
specifications Specifications Print Method Drop on-demand thermal inkjet printing Print Speed* Document Type (Econofast Mode) Black Resolution Black text 5 ppm** 3ppm 1ppm Color (text and 2 ppm 0.8ppm 0.5ppm graphics) *Approximate figures.
Dimensions Printer only: Weight Printer with portable sheet feeder: Printer only: Duty Cycle Power Supply Power Requirements Power Consumption Operating Environment System Requirements 149.9 mm (5.9 inches) 309.9 mm (12.2 inches) 66 mm (2.6 inches) 149.9 mm (5.9 inches) 309.9 mm (12.2 inches) 94 mm (3.7 inches) Printer with 2.5 kg (5.
Minimum Margins The printer does not print to the edge of the page. When you set margins in your software, make sure the margins are not less than the minimum shown in the following illustrations: Printable Area: Portrait Orientation Top margin: Black and 0.08 inch (U.S. Letter, U.S. color printing Legal, and U.S. Executive) 2.0 mm (A4) Left Margin: 0.25 inch (U.S. Letter, U.S. Black and Legal, and U.S. Executive) color printing 3.2 mm (A4) Right Margin: 0.25 inch (U.S. Letter, U.S. Black and Legal, and U.
support Customer Support The information in the previous chapter suggests solutions to common problems. If your printer is not operating properly and these suggestions do not solve your problem, try using one of the following support services to obtain assistance. Toolbox Note: The Toolbox is only available if you installed the printer driver through SETUP.EXE. The Troubleshooting tab in this program provides easy step-by-step solutions to common printing problems.
The HP Customer Care Center can be reached at any of the following numbers: For customers in North America: During Warranty: US: 208 323 2551 Monday through Friday 6 a.m. to 6 p.m. (MST) Canada: 905 206 4663 Monday through Friday 8a.m. to 8 p.m. (EST) Post Warranty: U.S.: 900 555 1500 ($2.50 per minute, maximum of $25.00) or 800 999 1148 ($25.
regulatory Regulatory Notices Safety Information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. 1. Read and understand all instructions in the User's Guide. 2. Use only a grounded electrical outlet when connecting this product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3. Observe all warnings and instructions marked on the product. 4.
LEDs Classification CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI (EWHECYCMILED) Appareil à Diode Electriuminescente de Classe 1 ZARIZENI LED TRIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED Energy Consumption Energy Star is a U.S. registered service mark of the United States Environmental Protection Agency.
warranty HP Limited Warranty Statement HP Product Duration of Limited Warranty Software Accessory Print Cartridges Printer Peripheral Hardware see below for details 90 days 90 days 90 days 1 Year Extent of limited warranty 1. Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which begins on the date of purchase by the customer. 2.
Limitations of Warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Limitations of Liability 1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies. 2.
index Index A abbreviations, language codes, 14 accessories, ordering, 24 acoustic emissions, 27 adapter, power, illustration, ii attaching, portable sheet feeder, 5 Australia, EMI certification, 27 autoexec.
troubleshooting, 18 European Union, EMI certification, 27 F faxes, optimize for, 26 FCC certification, 27 features, software, 26 feed problems, 20 feeding heavy paper, 13 paper manually, 10 flyer paper, ordering, 25 fonts, built in, 26 G Germany, safety certifications, 27 glossy paper, notes on using, 13 GOST certification, 27 greeting card paper, ordering, 25 H handling, print cartridges, 8 handout printing, 26 heavy paper, using, 13 height, printer, 27 HP Greeting Card Paper, ordering, 25 HP Premium In
N New Zealand, EMI certifications, 27 noise levels, 27 NOM1-Y-NYCE certification, 27 n-up printing, 26 O operating environment, 27 operating systems, supported, 26, 27 Optimize for Fax, 26 ordering, supplies and accessories, 24 P pages blank, 20 minimum margins, 28 printable area, 28 skewed, 20 pages per minute (ppm), specifications, 26 paper blank, 20 capacity, 12 feeding manually, 10 handling, 26 loading, 5 number of sheets per weight, 12 ordering, 24 out of, 19 recommended weights, 26 sizes supported,
S SABS certification, 27 safety certifications, 27 safety information, 31 Singapore, safety certifications, 27 size of printer, 27 sizes of media supported, 26 skewing problems, 20 software software compatibility, 26 features, 26 installing, 14 installing on Macintosh systems, 16 installing on MS-DOS systems, 15 installing on Windows systems, 14 language codes, 14 requirements for installing, 14 sound pressure, 27 South Africa, safety certifications, certifications, 27 specifications operating environment,
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Hewlett-Packard Singapore (Pte) Ltd Manufacturer's Address: Inkjet and Imaging Solutions, Asia Operations Hewlett-Packard Singapore (Pte) Ltd 20 Gul Way, Singapore 629196 Venture Manufacturing (Singapore) Ltd.
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