HP Deskjet 3520 e-All-in-One series
Contents 1 How Do I?............................................................................................................................................................................3 2 Get to know the HP e-All-in-One Printer parts..........................................................................................................................................................................5 Control panel features..........................................................................
Environmental product stewardship program.....................................................................................................................54 Regulatory notices..............................................................................................................................................................58 Index.......................................................................................................................................................................
1 How Do I? Learn how to use your HP e-All-in-One • • • • • Printer parts Load media Copy Replace the cartridges Clear a paper jam How Do I? 3
Chapter 1 4 How Do I?
2 Get to know the HP e-All-in-One • • • • • Printer parts Control panel features Wireless settings Status lights Auto Power-Off Printer parts • Front and top views of the HP e-All-in-One 1 • Display 2 Control panel 3 Paper tray 4 Paper tray extender (also referred to as the tray extender) 5 Glass 6 Lid-backing 7 Lid 8 Cartridge door 9 Cartridge access area 10 Cleanout door Rear view of the HP e-All-in-One Get to know the HP e-All-in-One 5
Chapter 2 11 Rear USB port 12 Power connection Control panel features Control panel features 1 Back: Returns to the previous screen. 2 Cancel: Stops the current operation, restores default settings. 3 ATM/Selection button: Contextual button that changes depending on what is displayed on the screen. 4 Up button: Use this button to navigate menus and select number of copies. 5 Down button: Use this button to navigate menus and select number of copies. 6 OK: Confirms the current selecting.
You can use the printer display to retrieve information about your wireless network, establish a wireless connection, and more. How do I? Instructions Print network configuration page. 1. The network configuration page will display the network status, hostname, network name, and more. 2. Print wireless network test report. 1. The wireless network test report will display the diagnostics results for the status of the wireless network, wireless signal strength, detected networks, and more. 2.
Chapter 2 (continued) Light behavior Solution Pulsing Indicates the device is in sleep mode. The device automatically enters sleep mode after 5 minutes of inactivity. Fast blinking Error has occurred. Refer to messages on printer display. Blinking steadily The printer is printing or copying. On Printer is on and ready to print. Auto Power-Off Auto Power-Off is automatically enabled by default when you turn on the printer.
3 Print Choose a print job to continue. Print photos Print documents Print envelopes Print Quick Forms See Tips for print success for more information. Print photos To print a photo on photo paper 1. Pull out the paper tray. 2. Remove all paper from the paper tray, and then load the photo paper with side to be printed on facing down. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs face outward. See Load media for more information. 3.
Chapter 3 NOTE: For maximum dpi resolution, go to the Paper/Quality tab, select Photo Paper from the Media drop-down list and select Best for Quality Settings. Then click the Advanced button and select Maximum dpi from the Output Quality drop-down list. If you want to print Max DPI in grayscale, select High Quality Grayscale from the Print in Grayscale drop-down list, and then select Maximum dpi. 7. Click OK to return to the Properties dialog box. 8.
Print Quick Forms Use Quick Forms to print quick forms, calendar,and games. Print Quick Forms 1. From the Control Panel home screen, select Quick Forms. TIP: If the Quick Forms option does not appear on the printer display menu, press the Back button until the Quick Forms option appears. 2. Press the Up and Down buttons to select My Quick Forms, Weekly Calendar, or Checklist. Then press OK. 3. After you have selected the item that you want to print, select the number of copies, and then press OK.
Chapter 3 Ink tips • Use genuine HP ink cartridges. • Don’t open or uncap cartridges until you are ready to install them. Leaving caps on the cartridges reduces ink evaporation. • Install the yellow, magenta, cyan, and black cartridges correctly. For more information, see Replace the cartridges. • Check the estimated ink levels in the cartridges to make sure there is sufficient ink. For more information, see Check the estimated ink levels. • For more information, see Improve print quality.
Notes • Genuine HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit • Ink level warnings and indicators provide estimates for planning purposes only.
Chapter 3 14 Print
4 ePrint from anywhere ePrint is a free service from HP that allows you to print to your ePrint-enabled printer anywhere you can send an email. Just send your documents and photos to the email address assigned to your printer when you have enabled Web Services. No additional drivers or software are needed. Once you have signed up for an account on ePrintCenter (www.eprintcenter.
Chapter 4 16 ePrint from anywhere
5 Paper basics • • Recommended papers for printing Load media Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. ColorLok • HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents.
Chapter 5 HP Bright White Inkjet Paper • HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. HP Printing Paper • HP Printing Paper is a high-quality multifunction paper.
c. Load paper. Insert stack of paper into paper tray with short edge forward and print side down. Slide stack of paper until it stops. Adjust paper-width guides so they fit against both sides of the stack of paper. Load small-size paper a. Slide the paper tray out. Slide the paper tray and pull out the tray extender. b. Slide paper-width guides outward. Slide paper-width guides outward.
Chapter 5 c. Load paper. Insert stack of photo paper with short edge forward and print side down. Slide stack of paper forward until it stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs face outward. Adjust paper-width guides so they fit against both sides of the stack of paper. Slide paper tray in. Load envelopes a. Lower the paper tray Lower the output tray and pull out the tray extender. b. Slide paper-width guides outward.
Remove all paper from the main input tray. c. Load envelopes. Insert one or more envelopes in center of the input tray. The side to be printed on should face down. The flap should be on the left side and facing up. Slide stack of envelopes down until it stops. Slide paper-width guide to the right against stack of envelopes until it stops.
Chapter 5 22 Paper basics
6 Copy and scan • • • • Copy Scan to a computer Tips for copy success Tips for scan success Copy ▲ The Copy menu on the printer display allows you to easily select number of copies and color or black and white for copying on plain paper. You can also easily access advanced settings, such as changing the paper type and size, adjusting the darkness of the copy, and resizing the copy. Click a copy type to continue. Easy Copy a. Load paper. Load full-size paper in the paper tray. b. Load original.
Chapter 6 Close lid. c. Select Copy from the printer display menu to access the copy menu. If you do not see Copy on the printer display, press the Back button until you see Copy. From the Copy menu, select Copies to increase or decrease the number of copies. Then press OK to confirm. Select Start Black Copy or Start Color Copy to copy onto A4 or 8.5” x 11” plain paper. More copy features ▲ While in the Copy menu, press the Up and Down buttons to select among settings.
Close lid. b. Start scan. Scan from the printer control panel 1. Select Scan from the printer display menu. If you do not see Scan on the printer display press the Back button until you do. 2. Select Scan to Computer. 3. Select the computer that you want to scan to from the printer display. If you do not see your computer listed on the printer display make sure that your computer is connected to the printer either wirelessly or through a USB cable.
Chapter 6 Scan from your computer 1. Open the HP Scan application. Click Start > All Programs > HP > HP Deskjet 3520 series > HP Deskjet 3520 series > HP Scan. 2. Select the type of scan that you want from the shortcut menu and then click Scan. NOTE: If Show scan preview is selected, you will be able to make adjustments to the scanned image in the preview screen. 3. Select Save if you want to keep the application open for another scan, or select Done to exit the application. 4.
• • • • • Clean the scanner glass and make sure that there are no foreign materials adhering to it. If you have a wireless connection and you have confirmed that the connection is working, you will need to enable wireless scanning in the software to scan from the printer display. Open the Printer Software to select Print and Scan and then select Manage Scan to Computer.
Chapter 6 28 Copy and scan
7 Work with cartridges • • • • Check the estimated ink levels Order ink supplies Replace the cartridges Cartridge warranty information Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges. To check the ink levels from the control panel ▲ From the Control Panel home screen, which displays Copy, Scan, and Quick Forms, select Ink Levels.
Chapter 7 Locate the cartridge number in the Printer Software 1. Double-click the HP Deskjet 3520 series desktop icon to open the Printer Software. NOTE: You can also access the Printer Software by clicking Start > All Programs > HP > HP Deskjet 3520 series > HP Deskjet 3520 series 2. In the Printer Software, click Shop, and then click Shop For Supplies Online. The correct cartridge number will be automatically displayed when you use this link.
3. Insert new cartridge. a. Remove cartridge from packaging. b. Twist orange cap to snap it off. A forceful twist may be required to remove cap. c. Match color icons, then slide cartridge into slot until it clicks into place.
Chapter 7 d. Close cartridge door. Cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
8 Connectivity • • • • • • • • • WiFi Protected Setup (WPS – requires WPS router) Traditional wireless connection (requires router) USB connection (non-network connection) Change from a USB connection to a wireless network Connect wirelessly to the printer without a router Connect a new printer Change network settings Tips for setting up and using a networked printer Advanced printer management tools (for networked printers) WiFi Protected Setup (WPS – requires WPS router) To connect the HP e-All-in-One
Chapter 8 Traditional wireless connection (requires router) To connect the HP e-All-in-One to an integrated wireless LAN 802.11 network, you will need the following: A wireless 802.11b/g/n network that includes a wireless router or access point. NOTE: The HP e-All-in-One only supports connections using 2.4GHz. A desktop computer or laptop with either wireless networking support, or a network interface card (NIC).
Connect wirelessly to the printer without a router HP Wireless Direct allows your Wi-Fi devices such as computers, smart phones, and tablets, to connect to your printer directly through Wi-Fi, using the process you currently use to connect your Wi-Fi device to new wireless networks and hotspots. With Wireless Direct, you can print directly to the printer wirelessly, without a wireless router, from your Wi-Fi enabled devices. To get started with Wireless Direct print 1.
Chapter 8 Tips for setting up and using a networked printer Use the following tips to set up and use a networked printer: • • • • • • When setting up the wireless networked printer, make sure your wireless router or access point is powered on. The printer searches for wireless routers, then lists the detected network names on the computer.
• • • Starting where you left the application (especially useful when using setup wizards) Remembering the EWS browser language setting Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how to view or delete cookies, see the documentation available with your Web browser.
Chapter 8 38 Connectivity
9 Solve a problem This section contains the following topics: • • • • • Improve print quality Clear a paper jam Unable to print Networking HP support Improve print quality 1. Make sure you are using genuine HP cartridges. 2. Check the print properties to make sure you have selected the appropriate paper type and print quality from the Media drop-down list. In the Printer Software, click Print and Scan and then click Set Preferences to access the print properties. 3.
Chapter 9 6. Clean the print cartridges automatically, if the diagnostic page shows steaks or missing portions of the color and black boxes. To clean the printhead automatically a. Load letter or A4 unused plain white paper into the input tray. b. In the Printer Software, click Print and Scan and then click Maintain Your Printer to access the Printer Toolbox. c. Click Clean Printheads on the Device Services tab. Follow the onscreen instructions.
2. If the paper jam is located towards the back of the printer, open the cleanout door to access. a. Open cleanout door. b. Remove jammed paper. c. Close the cleanout door. Gently push the door towards the printer until both latches snap into place. 3. If the paper cannot be reached by opening the cartridge access door, close the cartridge access door. a. Remove all paper or media from the paper tray. b. Rotate printer until it rests on its left side. c.
Chapter 9 Unable to print If you're having trouble printing, you can download the HP Printing Diagnostic Utility, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link: NOTE: The HP Printing Diagnostic Utility may not be available in all languages. Take me to the HP Printing Diagnostic Utility download page (32-bit Windows). Take me to the HP Printing Diagnostic Utility download page (64-bit Windows).
• • On the General tab, next to Startup type, make sure that Automatic is selected. If the service is not already running, under Service status, click Start, and then click OK. Windows Vista • From the Windows Start menu, click Control Panel, System and Maintenance, Administrative Tools. • Double-click Services. • Right-click the Print Spooler service, and then click Properties. • On the General tab, next to Startup type, make sure that Automatic is selected.
Chapter 9 Prepare paper tray Open paper tray ▲ Paper tray must be open to begin printing. Click here to go online for more information. Prepare printer If you are not satisfied with the print quality, clean the cartridges automatically from the control panel. Clean the cartridges automatically. 1. From the home screen, which displays Copy, Scan, and Quick Forms, select Settings. NOTE: If you do not see the home screen, press the Back button until you can see it. 2. From the Settings menu, select Tools.
Manual duplex Automatic two-sided printing is not supported for certain media types. When you cannot use automatic two-sided printing due to media type conflict, you can print on both sides of the paper using manual duplex. To manually print on both sides 1. On the File menu in your software application, click Print. 2. In the printer driver, select Odd pages from the Print drop-down menu. Click OK to print. 3.
Chapter 9 4. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the ink cartridge. The electrical contacts are four small rectangles of copper or gold-colored metal on the bottom of the ink cartridge. 5. Wipe only the contacts with a dry swab or lint-free cloth. CAUTION: Be careful to touch only the contacts, and do not smear any of the ink or other debris elsewhere on the cartridge. 6. On the inside of the product, locate the contacts in the printhead.
Please contact HP support for help . Cartridge Supply Upgrade Try to get the printer to recognize the supply upgrade cartridge. 1. Remove the supply upgrade cartridge. 2. Insert the original cartridge in the carriage. 3. Close the access door, then wait until the carriage stops moving. 4. Remove the original cartridge, then replace with the supply upgrade cartridge. 5. Close the access door, then wait until the carriage stops moving.
Chapter 9 Register the product By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http:// www.register.hp.com. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the product. 2. Visit the HP online support Web site at www.hp.com/support.
Support phone numbers For the most current HP list of telephone support numbers and call costs information, see www.hp.com/support. After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support Web site: www.hp.com/support. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
Chapter 9 50 Solve a problem
10 Technical information The technical specifications and international regulatory information for the HP e-All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP e-All-in-One.
Chapter 10 To disable the usage information function 1. From the printer display home screen, select Settings. NOTE: The home screen displays Copy, Scan, and Quick Forms. If you do not see these options press the Back button until you do. 2. From the Settings menu, select Preferences. 3. Select Cartridge Chip Info. You can set the usage information function on or off.
Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software.
Chapter 10 CQ191-60018 • Input voltage: 200-240Vac (+/- 10%) • Input frequency: 50/60 Hz (+/- 3Hz) NOTE: Use only with the power cord supplied by HP. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on estimated cartridge yields. Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support.
Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP Web site at: www.hp.com/go/msds Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.
Chapter 10 Disposal of waste equipment by users in private households in the European Union Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/ reach.
Toxic and hazardous substance table (China) Restriction of hazardous substance (Ukraine) Battery disposal in the Netherlands Battery disposal in Taiwan California Perchlorate Material Notice Environmental product stewardship program 57
Chapter 10 EU battery directive Regulatory notices The HP e-All-in-One meets product requirements from regulatory agencies in your country/region.
This section contains the following topics: • • • • • • • • • Regulatory model identification number FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord European Union Regulatory Notice Noise emission statement for Germany Notice to users in Germany Regulatory wireless statements Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number.
Chapter 10 VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • • • Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
The telephone connector (not available for all products) is intended for connection to analogue telephone networks. Products with wireless LAN devices • Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available. Please make sure that the country settings of the wireless network are correct. France • For 2.
Chapter 10 Notice to users in Brazil Notice to users in Canada Notice to users in Taiwan 62 Technical information
Index A scan specifications 53 system requirements 52 after the support period 49 W B warranty 49 buttons, control panel 6 C control panel buttons 6 features 6 copy specifications 53 customer support warranty 49 E environment Environmental product stewardship program 54 environmental specifications 52 I interface card 33, 34 N network interface card 33, 34 P paper recommended types 17 phone support 48 phone support period period for support 48 print specifications 53 R recycle ink cartridges 55
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