Operation Manual

Printer hardware issues
Close cartridge access door
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Cartridge door must be closed to begin printing.
The printer shuts down unexpectedly
●
Check the power and power connections.
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Make sure the printer's power cord is connected firmly to a functioning power outlet.
NOTE: When Auto-Off is enabled, the printer will automatically turn off after 2 hours of inactivity to help
reduce energy use. For more information, see
Auto-Off on page 28.
Resolve printer failure
●
Turn the printer off, then on. If that does not resolve the problem, contact HP.
102 Chapter 8 Solve a problem ENWW