Operation Manual

Cause Solution
The carriage inside the printer has stalled. Open the cartridge access door and make sure the carriage is
not obstructed. Move the carriage to the right, close the
cartridge access door, and then press the Resume button
(
) to continue printing. See Jams and paper-feed issues
on page 82 for more information.
●
The Number of copies icon is alternating between the letter E and the number 4. At the same time, the
Error icon, the Paper Error icon, the Resume light, and the Ink Alert light are blinking.
Cause Solution
There is a paper jam.
Clear the jam, and then press the Resume button (
) to
continue printing.
For more information, see
Jams and paper-feed issues
on page 82.
●
The Number of copies icon is alternating between the letter E and the number 5. At the same time, all
lights on the control panel are blinking.
Cause Solution
The scanner is not working. Turn off and turn on the printer.
If the problem persists, contact HP. The printer still prints
even if the scanner is not working.
●
The Number of copies icon is alternating between the letter E and the number 6. At the same time, all
lights on the control panel are blinking.
14 Chapter 2 Get started ENWW